Chinese problem in closed captioning

Hi, I am running a problem using Premiere Pro CC that the Chinese language doesn't display properly in closed captions feature. Anyone having this issue? Is there a way to solve this problem?

I have the same problem on Mac. Do you use Mac as well? Did you ever solve it?

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Problems with Closed Captioning (subtitles)

The last upgrade of the STB software fixed many of the problems with closed captioning. However, there are still a number of problems. For those of us with hearing impairment, it would really be nice if they got it right. Now, at least all of the closed captioned dialog shows up (which it didn't used to do -- before, it would overwrite itself on certain stations). However, some of the dialog shows up on the screen for only a fraction of a second -- too fast to read it. Please help us hearing impaired people!!!!!

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=679
Message Edited by CSimpson on 11-03-2008 01:20 PM

Problem with Closed Captioning

I'm using Cp 5.5. I have a click box that's set to Open Url or file. I have selected the options to open the new url in a new window, and I've de-selected the checkbox to Continue playing the project. So when the user clicks the click box, a new window opens with the linked-to web page, and the main project, including the audio, pauses. So far, so good. But the problem is with the closed captioning. If the closed captioning is turned on, it acts as if the audio has not paused (even though it has), and when the audio would have finished, the closed captioning goes away. When the user returns to the main project and clicks the Play/Pause button in the playbar, the audio picks up where it paused, but the closed captioning has already disappeared for that slide.
Is this a bug? Has anyone else seen this behavior?
Thanks for any insights.
Mister C.

There have previously been some discussions here and on other forums on CC issues and my understanding is:
1) the SD STB (QIP2500) does not support CC. What you are seeing is your TV interpreting the CC data, not the STB. So if something is being dropped, it is the TV doing it, not the STB, or maybe the characters really are not there.
2) The HD STBs do support CC. I have seen some complaints here and on other forums about the text not remaining on the screen long enough; I do not use CC myself, but I have turned it on and off a number of times, and my HD DVR seems to leave it up a reasonable amount of time, but that is just my impression.
There is no software upgrade available for now that I know of. There is supposed to be a new level later this year with new functions and fixes, I have no idea whether there is going to be anything in it that would address your CC issues.
Hope this maybe helps a little bit.
Justin
Verizon FiOS TV, Internet, and phone
QIP6416, IMG 1.6.2, Build 08.58
Keller, TX 76248

Problem rendering closed caption video with PremierePro CC 2014

I am on a Mac running Yosemite and using Premiere Pro CC 2014. No matter how I try to render video with closed captioning (embedded or with a side car file in various formats) I cannot render a file that contains the closed captioning. I have followed the tutorials, but cannot produce a file that has readable closed captioning either in the Quicktime player nor when I import the generated file back into Premiere Pro.
Any hidden tricks? Tips? Help!

Here is the project screen shot:
Here is the render screen:

Problems with closed captioning

Hi,
I'm watching Sons of Anarchy on apple tv - and I love it :-)
However - sometimes it's hard to hear what they are saying and it sometimes loose some important stuff (english is not my first language).
I switch on closed captioning which works flawless on the first episode I watch that day. OIn the next episode texts also shows - but the show in a new way with 3 lines of text and the last line always being updated and the rest pushed up. It's really confusing and can not be used as text :-(
How can I fix this?

http://forums.verizon.com/vrzn/board/message?board.id=FiOS_TV&thread.id=679
Message Edited by CSimpson on 11-03-2008 01:20 PM

How do I remove closed captioning on ATV?

My ATV has somehow acquired Closed Captioning for all the movies & tv shows that I watch. My reg. tv has the closed captioning turned OFF, and when I warch reg. tv I do not have this issue. When I go into Netflix on ATV, all of my movies have that disconcerting "text" for CC on it.
Have I done something silly that can be easily fixed, or should I reset ATV?
Thanks

I bought a brand new ATV 3 two days ago. I had the same problem with closed captions displaying, even though in settings it said CC was turned off. Instead of toggling that setting on & then off again, being new to the ATV I decided to first set up a distinctive, garish custom CC style to make sure it was the ATV that was displaying the captions & not something else.
Even though I had not toggled the setting on & off again or selected my custom CC style, when I exited settings the captions were no longer displayed. So it seems it is a lot like some preference settings in OS X: when they aren't doing what they are supposed to do, changing any of their options sometimes fixes whatever is wrong, even if it isn't a problem with that specific option.

Closed Captioning in HD

To All
Please let me know if anyone else is having a problem with closed captioning in HD and what was done to fix the problem.
I've switched my VPD from Cablevision to Verizon in hopes of eliminating or identifying why Closed Captioning is not passing through intact to my home.
I've recorded shows from the three major networks, ABC, CBS and NBC both in standard definition as well as high definition. In addition I've been able to narrow issue to certain programs.
Both ABC and NBC displayed no noticeable change in the quality of captioning received to the home in SD or HD. However there is a significant difference with regards to CBS's Closed Captioning on their HD channels Cablevision's (702) & Verizon’s (502)
According to CBS’s Closed Captioning Department they are unable to duplicate the flash, delayed and missing captioning on the following programs:
CSI NY
CSI Miami
NCIS
The Mentalist
Flash Point
Criminal Minds
Blue Bloods
Hawaii Five O
My wife who relies on closed captioning services wanted me to share as much information with all of you in hopes of helping to resolve this issue for all who rely on quality programming. I don't know how many of you record these programs through a DVR and in HD to help assist me further in locating the problem.
I was hoping if someone could record anyone of these programs and let me know which program and if any captioning errors were displayed. I am trying to figure out if the problem is with my HDTV, HD DVR, Verizon Fios or Broadcaster.
If anyone has any additional information on this matter and is interested in assisting, I can be reached at [email protected]
Sincerely,
Robert & Lulu Bucci
Bergen County, New Jersey

Technical glitches such as encoding problems, bad time code, and reediting of programs all contribute to poor caption quality, or the absence of captions altogether. In some cases, these glitches are due to equipment incompatibilities between different companies.
Unfortunately Captioning is the last stage in the production process, the quick turnaround time required for programs to be captioned before their broadcast inevitably leads to errors in transcription, encoding, or transmission.
Quality control must be an integral part of the implementation of the closed captioning mandate. Ideally, it occurs at each stage of the process: from the application of the captions to the reception on screens.
Recognize that the audience for closed captioning goes beyond those who are
Deaf and hard of hearing.

CP6, Recording slide...closed captions?

I've created my slides using the Insert Recording Slide function and included narration so I don't have to record the audio separately. Then I edit the slides in the Edit Video Demo screen...makes it awkward with not being able to see the audio, but I think I can work with it. However, I now have the problem of closed captions. With no separate audio file, how do I add closed captions? I can't find it anywhere.
I did find in the Library the audio file that was recorded along with the video file. I could, conceivably, import that audio file to the timeline and add captions from there. But then I can't trim the video and audio together (thus costing more editing time with trying to sync my edits). What am I missing?

Thanks for the info. So, my workaround at the moment is to export the audio from the video file, then import those audio files (it's usually more than one after I've done my trimming) into the slide itself, add the captions to that audio, and since I can't find how to mute the video file, I instead turn the volume way down on the imported audio files on the slide. The slide audio runs the CC, and the video/audio actually plays the sound. It's sync'd already, since I don't export/import until I've done all of my editing.
So will this be okay, or could there be an unforeseen problem with my swf project later? I have no way to test my swf project until it's imported by my publisher onto their servers...

Importing swf file with skin and closed captioning problems

I created a flv file in Preimere and I pulled it into flash to create close captioning. When I publish it, it creates a swf file that I can open up on its own and it has the skin with the button to push to show the closed caption. When I try to bring that file into captivate, it doesnt bring in the skin and it just automatically shows the captions. How do I get it to bring the skin in with it?

Are you seeing this problem when you preview you project. or only after you publish it? If it is when you publish, is it in both the local version and/or in the web version?
Also, which version of Flash Catalyst? 1.0 or 5.5.?
Chris

I just updated the software on my Apple TV, and now the closed captioning is not working. Somebody had the same problem? Anybody knows how to fix it?

I just updated the software on my Apple TV, and now the closed captioning is not working. Somebody had the same problem? Anybody knows how to fix it?

I just updated the software on my Apple TV, and now the closed captioning is not working. Somebody had the same problem? Anybody knows how to fix it?

HT204390 Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available .. I've turned in on in setting on my iPad mini but it doesn't work. Netflix is no problem.

Before the recent iOS 7 update I could get closed captioning on amazon prime movies, now it's not possible even the ones that have CC available .. I've turned it on in setting on my iPad mini but it doesn't work. Netflix is no problem.

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

Closed caption problems

why cant closed caption be turned on the ipod touch????? even through i turn it on, it didn't show it while watching moves

Do the movies you watched say they support CC? Not all do and they will say if it do.

Closed Captioning Problem - Disappears (Or Doesn't)

This is driving me crazy!! I have a project in which on some slides the closed captioning disappears at the end of the slide audio, and on some slides the closed captioning stays up at the end of the slide audio. In both cases I have a click box set to rest of slide and pause project until user clicks, along with a text caption set for rest of slide, and audio narration. And that's it.
Why does the CC disappear on one slide at the end but not the other? I want it to be consistent one way or the other.
I copied all the slides to a new project and it behaves the same way. If I publish it to HTML5, the CC disappears at the end of all the slides. If I publish it to SWF, I get the strange behavior above.
I have CP 7.0.1.237 on a Win 7 PC.
Thanks for any help you can give.

I am also encountering this exact same issue. Also just like rgcunningham and DouglasDH5 I have Captivate 7.0.1.237 installed and am running Windows 7. I have two coworkers with the same version of Captivate and Windows who have encountered the exact same issue with this project file (I am troubleshooting it for them actually). I have tried to add silence and adjust the pause timing of the next button as Captiv8r suggested with no luck. I have also tried several other things suggested in other threads about this same issue including switching the skin to a different default skin or deleting and re-importing the audio for the affected slide. Neither of those suggestions worked either. In my searching I have found several threads on this same issue going back through multiple Captivate versions back through at least version 5, and in every thread I have found so far the same workarounds are suggested and no successful result is reported.
Does anyone have any other suggestions that we all haven't tried yet or is this just a bug in the tool that we need to report to Adobe and move along?

Text caption in hidden not exported (export /project captions and closed captions)

If you have in your demonstration text caption (ballooons) in
hidden , if you export the project caption to word it's not in
there...
I use to set some text captions to hidden to ease my life on
slides that contain lots of ballons (and some over other ones) ,
when I export the flash animation, everything is fine , all is in
there (including the "hidden text") .
The trouble is that if i export the "project caption and
closed caption" to Word , the text of captions in hidden is not in
there . (I'm not talking about exporting handsout where you have an
option to export as well hidden slides.)
Exept if I'm wrong, I have not founded any option to manage
the fact to export hidden caption as well (or set all hidden
caption of the demonstration to "not hidden") .
It is really a problem , especially if you have done lots of
movie that needs translation, you have sent the "exported caption"
to the translation service and now you realise that some parts are
missing .... ;(

Hi There,
When you export the doc file as Project Caption and Closed Caption. if you change the fonts and style in Doc file and the reimported it in Captivate. It will accept those changes and you can see those changes in Captivate with the same fonts settings.
Thanks
Priyank

Movies playing in iTunes will not show closed captions

I have purchased several movies from the iTunes store. They all have Closed Captioning listed in the store description. I need Closed Captioning because I have hearing loss and even with my hearing aids, I cannot hear all the dialogue in movies.
In my iTunes app, I opened Preferences-->Playback and checked the box for "Show closed captioning when available." Then I play the movie in iTunes. No captions. I click on the Controls menu for Audio & Subtitles. It's grayed out.
I go to the .m4v file in Finder and open the movie with Quicktime to see whether I can get captions that way. No captions. I check the View menu for Show Closed Captioning. It's grayed out.
At this point I'm thinking these movies do not really HAVE captions, despite what the store description said. However, this proves to be wrong because I turn on my TV and start up my Apple TV 3. I select "Movies" and then "Purchased" and find these movies. When I play these movies via the Apple TV, they all show up on the TV screen with the captions working perfectly.
So, what gives? I've spent hours searching the internet for a solution, but all I can find is that the selection I've made in iTunes preferences *should* make the captions show up in iTunes. I'm stumped. I want to play the movies on my computer in iTunes (or in Quicktime) so that I don't have to be at my house in front of my TV in order the enjoy them. Is there any way I can make these movies play in iTunes with the captions showing? Can anyone make any suggestions? I'd be very grateful if someone could help me achieve this goal.

I have same problem with my son's iPod Touch running iOS 5.1.1. I set "explicit" to off, but then many songs we purchased on iTunes that are labeled as "clean" do not show up on his iPod Touch. If I set "explicit" to on, they do show up.

Chinese problem in closed captioning

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