Chinese seal script won't print, though other Chinese styles will print just fine

Windows 8.1, Word 2013/365, printer is HP Photosmart 5514. The printer simply doesn't print the document. It says,  "The printer couldn't print Microsoft Word ____" (document name is where ___ is).
I can print documents in other Chinese character styles (楷書、行書、and 隸書). I can not print seal script (小篆) documents. I can not export this file to PDF (I get an error message), but I can export it to RTF and OpenDocument Text (those also refuse to print).
I understand that apparently a machine that can print all manner of pictures still requires fonts to print text, but I have the font in Word. The attached image has the beginning of the document if that clarifies anything.
Thanks for reading !

>> ... HP is one of the largest computer companies in the world and there product refuses to do what it is supposed to. Just wondering why. Would also like to know how to fix the problem ...
This forum is a peer-to-peer forum; most advisors (including myself) have nothing to do with HP, other than as users of some of their products.
It is not a portal into HP technical support (although some HP staff do look at some of the posts).
>> ... I was able to get it to print using the program CutePDF, but ideally I would want to be able to print directly ...
Which confirms that a different application, in conjunction with the same printer driver and font, appears to work OK.
As I said before "the fault must lie in how the application (in conjunction with the printer driver) is handling the text in the problematic font".
i.e. it appears that the generated print stream from your Word document(s) contains something invalid which the print objects to; or is it that Word itself fails? Your error message doesn't make it clear where this comes from.
To investigate further would require (at the least) a copy of one of your problematic documents (hopefully quite short, and with 'sanitised' data) and a copy of the TrueType font.
If the printer was a PCL5 or PCL6 printer, given those files, I could do some investigation (but without any guarantee of finding the cause of the problem).
But as it is an inkjet device, using PC3GUI, I can't help, sorry.

Similar Messages

  • HT204387 Hello!  Can anyone teach me how to connect iphone 4S to ipad retina using bluetooth. I tried, but the devices won't discover each other at all. I just wanted to connect to share contact details so I don't have to key in one by one.   Many thanks

    Hello!
    Can anyone teach me how to connect iphone 4S to ipad retina using bluetooth. I tried, but the devices won't discover each other at all. I just wanted to connect to share contact details so I don't have to key in one by one.
    Many thanks
    Injin

    You need to go to the App stores and find compatible apps. iOS device do not natively have to ability to transfer info to a computer via BT to a computer.
    With iOS 8 you can use AirDrop

  • HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.

    HP Officejet Pro 8500A Premium will not print docs from computer, but will print a test page.  I continually get a message that the computer cannot communicate with the printer.   Not only will it not print docs, it will not print web pages using IE 11 or Google Chrome.
    I've used Print and Scan Doctor, it always reports there are no issues and prints a test page even though I can't print anything else. 
    Each time I want to print, I must reboot the computer.  After reboot I have one chance to print.   This problem started February 15, 2015.  
    My operating system is Windows 8.1.   I have unintalled the HP software, rebooted, then reinstalled the software:
    OJ8500_A910_1315-1.exe
    HP Print and Scan Doctor - HPPSdr.exe
    HPSupportSolutionsFramework-11.51.0049.msi
    All versions were last downloaded on April 4, 2015.
    I have a home wireless network (Ubee DDW366 router).  All other devices in the house will print to the 8500A printer without issues:  2 Toshiba laptops, 2 Android phones, and 1FireHD.
    The desk top is installed with a Netgear Network card I don't know the model, but I had it tested by a PC Tech to confirm that the card is working.   The card and Windows 8.1 were installed on January 3, 2015.
    I have run virus scans and malware scans.  Each time they show there are no issues with my desktop.  What kind of desktop? Specifically made to my specs from store parts. . . no brand name computer.  ASUS Motherboard P6X580 Premium.  Now I will probably get hacked!
    I am at my wits end.  And it is frustrating when I need to make a print of something and the system locks up.  I often resort to screen printing to a word document to save in order to reboot. . . .but then I lose all sorts of capabilites when I salvage what I needed.  Also this is a time consumer.
    This printer has served us well for two years and I have expensive cartridges waiting; another two rounds of refills.
    Help?
    Addendum:  I can scan using HP Printer Assistance.  I open the HP Printer assistant, it "retrieves" info from the printer, then I select "scan a document or photo" and the printer responds.   I have no trouble with scanning.
    This question was solved.
    View Solution.

    Hi ArielAce , thanks for getting back to me!
    I would recommend downloading and running the HP Print and Scan Doctor.
    Please keep me posted!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • MacBook Air 2011, running Lion 10.7.2, and Safari won't load any pages. Firefox loads everything just fine. What's going on?

    I have a MacBook Air 2011, running Lion 10.7.2, and Safari won't load any pages. Firefox loads everything just fine. What's going on?

    d Pacifist to reinstall both the Safari
    application and the WebKit framework
    was that before the 10.4.6 combo was applied?
    Nope, I tried the Pacifist route after applying the combo update.
    It does sound as if webkit is busted at the moment.
    What version of osx is on your install disks?
    Not sure, I'll have to check them.
    I'd like to avoid a archive & install, but I'm beginning to think it's my only remaining option.

  • I've connected my device through a wifi network and i accidentally signed out my apple ID for imessage then when I signed back in i cant seem to get connected though my wifi connection is working just fine. can anybody help me?

    I've connected my device through a wifi network and i accidentally signed out my apple ID for imessage then when I signed back in i cant seem to get connected though my wifi connection is working just fine. can anybody help me?

    I am having the same problem with my ipod nano
    I have been trying since Xmas

  • While in Lightroom, i press command e to edit in cs5, however my picture won't open in cs5. It was working just fine, then just stopped.

    while in Lightroom, i press command e to edit in cs5, however my picture won't open in cs5. It was working just fine, then just stopped.

    Please do not post questions more than once. It makes it difficult for you as well as those who will try to answer. I don't have an answer for you. However:
    What operating system?
    What version of Lightroom?
    How much RAM?
    Did you install anything new?
    What version of Camera Raw are using in Photoshop CS5?
    If you can provide more details, it might make it easier for someone to provide you with an answer.

  • Cannot get printer to print with my iMac but will print from my dell laptop?

    cannot get my printer to print with my imac but will print from my dell laptop?

    OK, well you haven't provided any information so there isn't anything we can do. What is needed at the bare minimum is:
    Exactly what printer are you referring to?
    How is it connected to the iMac (USB, Wi-Fi, etc...)?
    What steps you have taken to connect the printer?
    What errors you have run into.
    What I would recommend is using Apple's Printing Overview OS X Lion to learn how to install it. Also take a look at Printer and scanner software for Snow Leopard & Lion to see if it's even compatible with Lion.

  • HT3669 My macbook pro does not print through my PC to my EPSON RX 500 after loading OS X 10.7.4. It shows on the print queue "error"  However, it will print if I directly connect my laptop to this printer via the USB connection.  Any ideas?

    My macbook pro does not print through my PC to my EPSON RX 500 after loading OS X 10.7.4. It shows on the print queue "error"  However, it will print if I directly connect my laptop to this printer via the USB connection.  Any ideas?

    It's all about setting up what ever version of windows you have running on your pc to share the printer. If you still get stuck post in a windows forum for help.

  • TS1398 have been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any idea

    my ipad 4 has been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any ideas?

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are droping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    iOS 6 Wifi Problems/Fixes
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • What do I do if my iPod nano keeps syncing, resetting, and syncing and i cant add music to it? I've tried syncing my other iPod and that works just fine.

    What do I do if my iPod nano keeps syncing, resetting, and syncing and I cant add music to it? I've tried syncing my other iPod and that works just fine.

    If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
    This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
    Is this what you bought?
    You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be.

  • Since upgrading to Maverick I cannot send/share photos through iPhoto. Dropbox says "not connected to server". All other online email activities work just fine.

    Since upgrading to Maverick I cannot send photos while in iPhoto.  Dropbox says I am not connected to server.
    All other internet email activities work just fine.

    And again why do you think Dropbox is involved in any way?  There is no connection of any sort between iPhoto and Dropbox
    THis sounds like you either need to (my personal suggestion) change your email client to Mail in the iPhoto preferenceemail if you want to use the iPhoto client under the accounts tab delete your account and re-enter it
    Ln

  • Won't print to photo tray, but will print test page

    I have most current Vista driver, but can't print to photo tray.  It won't pull the tray in, although it works great when printing test page.  I tried various page/paper settings and "photo tray" light settings, but still won't print from Vista.
    Tried 8250 printer properties, changing paper settings, but can't recognize settings, even though it sees the paper and prints the test page.  Seemed to work just fine with XP.
    This question was solved.
    View Solution.

    Plugged into an XP machine, photo printed.
    Plugged back into Vista, fooled with the settings, then it worked!
    I don't know what exactly fixed it...

  • Ipod touch 4th generation won't connect to internet or itunes- although the internet connection shows it is connected. Our pc and our other itouch's are connecting just fine. please help!!

    I have spent far too much time on this new Ipod touch. my son has a 1st generation i touch and asked for a 4th generation 64 for his birthday today. I got it for him last week. got it all set up after HOURS of time with apple and bestbuy. now that I gave it to him- there is another problem!! IT WON'T CONNECT TO SAFARI OR ITUNES OR ITUNES STORE!!! The ipod he had previously is connecting to both just fine, as well as our pc. please help me.
    before you answer I have tried restore.

    Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Adoble photoshop elements does not recognize printer although other software programs do print...

    Adobe Photoshop Elements does not recognize printer..error message says you must install printer.  Other software does print documents.

      Try opening an image in full edit, then press crtl+p
    Wait for the print dialog to open and try to select your printer by clicking the dropdown menu.
     

  • I am having trouble printing to an Epson XP600.  It is a new printer and it has been replaced because we thought it was the printer.  Basically, when I print from Excel, only color will print.

    I am having trouble printing to an Epson XP600.  We have replaced the printer and we are still having the same problem.  When I try to print from Excel, only the color prints.  Any suggestions?

    Has anyone else had issues not being able to print black (such as a document)?  My photos print great, but when I try to print a simple black-ink document, it won't work. Any suggestions?

Maybe you are looking for

  • Background job running for a long time - trace is not capturing.

    hi guys, My background job runs for more thatn 4 hours.  some times. (normally it completes withing one hour) i tried to trace using st12 ....and executed this program. but not got complete trace report of 4 hours. what is the best way to trace long

  • Auto delete in logical standby

    Environment Oracle Database 10g Enterprise Edition Release 10.2.0.4.0 - 64bi PL/SQL Release 10.2.0.4.0 - Production CORE 10.2.0.4.0 Production TNS for HPUX: Version 10.2.0.4.0 - Production NLSRTL Version 10.2.0.4.0 - Production 2 instances in rac -->

  • How can i view the variables of the session memory

    Hi experts    How can i view the variables of the session memory.Such as I want display the variables of memory which id is 'BULRN' in ABAP debug. In program i can use import from memory id visit the momery of session,but i don't know the name of var

  • Regarding Interactive  list in alv

    Hi Experts, I want to know how to do a inteactive report in alv. For example: First i will display a alv list. Then when i double click on a field of a line or click on button (Details) by selecting  a line ,  then it will navigate me to the alv list

  • HT201364 My Mac Pro will not upgrade past 10.7.5 Now what?

    My Mac Pro will not upgrade past 10.7.5 Now what?