Chino Hills, CA - FIOS is very slow - started 2 weeks ago and still not fixed.
In Chino Hills, CA, FIOS used to be excellent. For the past 2 weeks it has been a dog. It's like dial-up. Just look at my trace route below. Do you think that's acceptable? I don't know what ..... verizon-gni.net is but seems to be the culprit. After that ... ALTER.NET is also slow. It's like going back to the stone age for me. Can anyone who knows what's going on pls help. i contacted FIOS support, opened a ticket. I've been asked to reset my router, even bypass the router and connect my PC directly to the wall outlet and I still get the same problem. My friend in the same city a few miles away has the EXACT same problem so it's my router nor her router. Something is terribly wrong but I can't get straight answers from FIOS tech. My connection is like my TimeWarner cable connection before - Slow and unpredictable. So much for fiber optic... I think i actually have twisted pair dial-up the way this is going!!!
$ tracert latimes.com
Tracing route to latimes.com [144.142.224.43]
over a maximum of 30 hops:
1 3 ms 3 ms 3 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 7 ms 6 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
3 998 ms 1023 ms 1023 ms G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
4 1023 ms 1023 ms 1023 ms so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
5 1024 ms 1021 ms 1023 ms 0.so-6-2-0.XT2.LAX7.ALTER.NET [152.63.112.49]
6 1023 ms 1024 ms 1126 ms 0.so-7-0-0.XL4.LAX15.ALTER.NET [152.63.112.61]
7 1065 ms 976 ms 1022 ms POS7-0-0.GW3.LAX15.ALTER.NET [152.63.112.109]
8 8 ms 9 ms 9 ms internapGIGE-gw.customer.alter.net [157.130.236.110]
9 1135 ms 1127 ms 1125 ms border21.po1-20g-bbnet1.lax.pnap.net [216.52.255.38]
10 1125 ms 1126 ms 1125 ms tribune-1.border21.lax.pnap.net [216.52.220.154]
11 1126 ms 1125 ms 1126 ms secure.latimes.com [144.142.224.43]
Trace complete.
$ tracert apple.com
Tracing route to apple.com [17.149.160.49]
over a maximum of 30 hops:
1 3 ms 3 ms 3 ms Wireless_Broadband_Router.home [192.168.1.1]
2 9 ms 7 ms 7 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
3 1126 ms 1024 ms 1124 ms G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
4 1123 ms 1126 ms 1125 ms so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
5 1124 ms 1023 ms 1023 ms 0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157]
6 1130 ms 1125 ms 1126 ms 0.so-5-2-0.XL4.SJC7.ALTER.NET [152.63.48.2]
7 1126 ms 22 ms 1103 ms POS5-0-0.GW4.SJC7.ALTER.NET [152.63.49.173]
8 19 ms 19 ms 19 ms internap-sjc-gw.customer.alter.net [157.130.195.90]
9 20 ms 20 ms 21 ms border3.pc2-bbnet2.sje.pnap.net [66.151.144.71]
10 * * * Request timed out.
11 * * * Request timed out.
12
10/27/2009 at 9PM and the problem still continues in Chino Hills:
Tracing route to www.l.google.com [74.125.19.105]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 12 ms 7 ms 7 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
3 875 ms 882 ms 899 ms G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
4 904 ms 927 ms 915 ms so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
5 925 ms 997 ms 1007 ms 0.so-1-2-0.XL4.LAX15.ALTER.NET [152.63.10.125]
6 998 ms 994 ms 982 ms 0.ge-7-1-0.BR2.LAX15.ALTER.NET [152.63.116.161]
7 32 ms 24 ms 24 ms xe-10-1-0.edge1.LosAngeles9.Level3.net [4.68.63.129]
8 31 ms 36 ms 35 ms ae-73-70.ebr3.LosAngeles1.Level3.net [4.69.144.116]
9 65 ms 55 ms 52 ms ae-2.ebr3.SanJose1.Level3.net [4.69.132.9]
10 47 ms 54 ms 55 ms ae-63-63.csw1.SanJose1.Level3.net [4.69.134.226]
11 934 ms 979 ms 945 ms ae-1-69.edge1.SanJose1.Level3.net [4.68.18.14]
12 949 ms 914 ms 962 ms GOOGLE-INC.edge1.SanJose1.Level3.net [4.79.43.146]
13 66 ms 70 ms 72 ms 209.85.251.98
14 958 ms 1007 ms 977 ms nuq04s01-in-f105.1e100.net [74.125.19.105]
Trace complete.
www.verizon.net
Tracing route to e3002.b.akamaiedge.net [69.192.44.79]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 8 ms 7 ms 7 ms L100.LSANCA-VFTTP-142.verizon-gni.net [173.55.53.1]
3 814 ms 790 ms 756 ms G4-0-6-1242.LSANCA-LCR-12.verizon-gni.net [130.81.140.162]
4 734 ms 747 ms 754 ms so-4-3-0-0.LAX01-BB-RTR2.verizon-gni.net [130.81.29.246]
5 814 ms 869 ms 949 ms 0.so-6-0-0.XT2.LAX9.ALTER.NET [152.63.10.157]
6 901 ms 940 ms 946 ms 0.so-6-3-0.XT2.LAX7.ALTER.NET [152.63.112.69]
7 974 ms 1021 ms 1019 ms POS7-0.BR2.LAX7.ALTER.NET [152.63.112.149]
8 1041 ms 1057 ms 1049 ms p64-6-1-3.r20.lsanca03.us.bb.gin.ntt.net [129.250.8.205]
9 36 ms 61 ms 39 ms po-1.r00.lsanca03.us.bb.gin.ntt.net [129.250.5.254]
10 1033 ms 1036 ms 1009 ms a69-192-44-79.deploy.akamaitechnologies.com [69.192.44.79]
Trace complete.
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