.chm Output with Windows 7

Hello All,
This is an existing discussion over on the Word forum, I'm moving it over to this one at Peter Grainge's suggestion.
I maintain a large help system in Robohelp for Word that is generated in .chm output. Some users in the organization have been upgraded to Windows 7, and they cannot view the help in the program that the help resides in. The program is on a Citrix server.
Peter has an article on his site that suggests changing the end user's registry is the way to fix this. Does anyone know if this is still the case or have any suggestions? Or does .chm not work with Windows 7?
I appreciate any insight.

Hi again
So it would seem you have your answer. You said the .CHM format works fine in Windows 7. What's left is to resolve why things break when viewing via Citrix. And it wouldn't surprise me to see that you maybe need to tweak the registry to relax some restriction somewhere. Perhaps Windows 7 is seeing Citrix as Vista and XP see a network for CHM deployment.
As for the .HLP and it not working in Vista, they still do. 16 bit HLP should work straight off without issue. 32 bit works after you download the viewer from Microsoft. I'd bet Windows 7 is the same way.
You might find a Citrix forum and ask about the .CHM and Windows 7. Perhaps another user there will have encountered the situation and may advise.
Cheers... Rick
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============================= sda1/grub/grub.cfg: ==============================
# DO NOT EDIT THIS FILE
# It is automatically generated by grub-mkconfig using templates
# from /etc/grub.d and settings from /etc/default/grub
### BEGIN /etc/grub.d/00_header ###
insmod part_gpt
insmod part_msdos
if [ -s $prefix/grubenv ]; then
load_env
fi
if [ "${next_entry}" ] ; then
set default="${next_entry}"
set next_entry=
save_env next_entry
set boot_once=true
else
set default="0"
fi
if [ x"${feature_menuentry_id}" = xy ]; then
menuentry_id_option="--id"
else
menuentry_id_option=""
fi
export menuentry_id_option
if [ "${prev_saved_entry}" ]; then
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save_env saved_entry
set prev_saved_entry=
save_env prev_saved_entry
set boot_once=true
fi
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if [ -z "${boot_once}" ]; then
saved_entry="${chosen}"
save_env saved_entry
fi
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if [ x$feature_all_video_module = xy ]; then
insmod all_video
else
insmod efi_gop
insmod efi_uga
insmod ieee1275_fb
insmod vbe
insmod vga
insmod video_bochs
insmod video_cirrus
fi
if [ x$feature_default_font_path = xy ] ; then
font=unicode
else
insmod part_gpt
insmod ext2
set root='hd0,gpt2'
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 0c5d5c14-1e89-44ec-af4d-7b180ed693bc
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search --no-floppy --fs-uuid --set=root 0c5d5c14-1e89-44ec-af4d-7b180ed693bc
fi
font="/usr/share/grub/unicode.pf2"
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set gfxmode=auto
load_video
insmod gfxterm
set locale_dir=$prefix/locale
set lang=en_US
insmod gettext
fi
terminal_input console
terminal_output gfxterm
if [ x$feature_timeout_style = xy ] ; then
set timeout_style=menu
set timeout=5
# Fallback normal timeout code in case the timeout_style feature is
# unavailable.
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set timeout=5
fi
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### BEGIN /etc/grub.d/10_archlinux ###
menuentry "Arch Linux pkg-linux kernel" --class arch-linux --class arch --class gnu-linux --class gnu --class os {
if [ x$feature_all_video_module = xy ]; then
insmod all_video
fi
set gfxpayload=keep
insmod fat
if [ x$feature_platform_search_hint = xy ]; then
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else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Arch Linux pkg-linux kernel ...'
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echo 'Loading Arch Linux pkg-linux kernel initramfs ...'
initrd /initramfs-linux.img
menuentry "Arch Linux pkg-linux kernel (fallback initramfs)" --class arch-linux --class arch --class gnu-linux --class gnu --class os {
if [ x$feature_all_video_module = xy ]; then
insmod all_video
fi
set gfxpayload=keep
insmod fat
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt1 --hint-efi=hd0,gpt1 --hint-baremetal=ahci0,gpt1 39D2-CCE0
else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Arch Linux pkg-linux kernel ...'
linux /vmlinuz-linux root=UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc rw quiet
echo 'Loading Arch Linux pkg-linux kernel fallback initramfs ...'
initrd /initramfs-linux-fallback.img
### END /etc/grub.d/10_archlinux ###
### BEGIN /etc/grub.d/10_linux ###
menuentry 'Arch Linux' --class arch --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-simple-0c5d5c14-1e89-44ec-af4d-7b180ed693bc' {
load_video
set gfxpayload=keep
insmod gzio
insmod part_gpt
insmod fat
set root='hd0,gpt1'
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt1 --hint-efi=hd0,gpt1 --hint-baremetal=ahci0,gpt1 39D2-CCE0
else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Linux linux ...'
linux /vmlinuz-linux root=UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc rw quiet
echo 'Loading initial ramdisk ...'
initrd /initramfs-linux.img
submenu 'Advanced options for Arch Linux' $menuentry_id_option 'gnulinux-advanced-0c5d5c14-1e89-44ec-af4d-7b180ed693bc' {
menuentry 'Arch Linux, with Linux linux' --class arch --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-linux-advanced-0c5d5c14-1e89-44ec-af4d-7b180ed693bc' {
load_video
set gfxpayload=keep
insmod gzio
insmod part_gpt
insmod fat
set root='hd0,gpt1'
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt1 --hint-efi=hd0,gpt1 --hint-baremetal=ahci0,gpt1 39D2-CCE0
else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Linux linux ...'
linux /vmlinuz-linux root=UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc rw quiet
echo 'Loading initial ramdisk ...'
initrd /initramfs-linux.img
### END /etc/grub.d/10_linux ###
### BEGIN /etc/grub.d/20_linux_xen ###
### END /etc/grub.d/20_linux_xen ###
### BEGIN /etc/grub.d/30_os-prober ###
### END /etc/grub.d/30_os-prober ###
### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries. Simply type the
# menu entries you want to add after this comment. Be careful not to change
# the 'exec tail' line above.
menuentry "Microsoft Windows Vista/7/8 BIOS-MBR" {
insmod part_msdos
insmod ntfs
insmod search_fs_uuid
insmod ntldr
search --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 780CD4910CD44BAE
ntldr /bootmgr
### END /etc/grub.d/40_custom ###
### BEGIN /etc/grub.d/41_custom ###
if [ -f ${config_directory}/custom.cfg ]; then
source ${config_directory}/custom.cfg
elif [ -z "${config_directory}" -a -f $prefix/custom.cfg ]; then
source $prefix/custom.cfg;
fi
### END /etc/grub.d/41_custom ###
### BEGIN /etc/grub.d/60_memtest86+ ###
### END /etc/grub.d/60_memtest86+ ###
=================== sda1: Location of files loaded by Grub: ====================
GiB - GB File Fragment(s)
=============================== sda2/etc/fstab: ================================
# /etc/fstab: static file system information
# <file system> <dir> <type> <options> <dump> <pass>
# /dev/sda2
UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc / ext4 rw,defaults,noatime,discard,data=ordered 0 1
# /dev/sda1
UUID=39D2-CCE0 /boot vfat rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro 0 2
# /dev/sdb3
UUID=bb50e1d4-cc4c-43cc-8597-54815366422f /home ext4 rw,relatime,data=ordered 0 2
=============================== StdErr Messages: ===============================
cat: /tmp/BootInfo-2fUreQzU/Tmp_Log: No such file or directory
No volume groups found
mdadm: No arrays found in config file or automatically
As seen, windows is installed in the MBR of /dev/sdb and grub, using the chainloader should be able to boot it (i guess).
I have the following in my 40-custom.
menuentry "Microsoft Windows Vista/7/8 BIOS-MBR" {
insmod part_msdos
insmod ntfs
insmod search_fs_uuid
insmod ntldr
search --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 780CD4910CD44BAE
ntldr /bootmgr
where the first is "--hint-bios= ..." is given by
sudo grub-probe --target=hints_string -d /dev/sdb1
and the UUID by
sudo grub-probe --target=fs_uuid -d /dev/sdb1
When I try to boot the above configuration, I get an error saying that "ntldr cannot be found" - and indeed, while I find "ntldr.mod" in "/usr/lib/grub/i386-pc/" I cannot find it in "/usr/lib/grub/x86_64-efi/".
I've also tried getting refind to identify "bootmgr" from windows without success. I guess it does not support NTFS or something.
Anyway, do anyone have any idea of how to get this to work - without reinstalling Windows in EFI-mode?
Thanks in advance,
elt

dieelt wrote:
Hi!
I'm trying to get my secondary drive with Windows 8, installed in MBR-mode to boot using either grub2, refind or any other suitable bootloader. "bootinfoscript" return:
Boot Info Script 0.61 [1 April 2012]
============================= Boot Info Summary: ===============================
=> is installed in the MBR of /dev/sda.
=> Windows is installed in the MBR of /dev/sdb.
sda1: __________________________________________________________________________
File system: vfat
Boot sector type: FAT32
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files: /grub/grub.cfg /efi/arch_grub/grubx64.efi
/efi/refind/refind_x64.efi
sda2: __________________________________________________________________________
File system: ext4
Boot sector type: -
Boot sector info:
Operating System: Arch Linux ()
Boot files: /etc/fstab
sdb1: __________________________________________________________________________
File system: ntfs
Boot sector type: Windows Vista/7: NTFS
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files: /bootmgr /Boot/BCD
sdb2: __________________________________________________________________________
File system: ntfs
Boot sector type: Windows Vista/7: NTFS
Boot sector info: No errors found in the Boot Parameter Block.
Operating System:
Boot files: /bootmgr /Windows/System32/winload.exe
sdb3: __________________________________________________________________________
File system: ext4
Boot sector type: -
Boot sector info:
Operating System:
Boot files:
============================ Drive/Partition Info: =============================
Drive: sda _____________________________________________________________________
Disk /dev/sda: 55.9 GiB, 60022480896 bytes, 117231408 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Partition Boot Start Sector End Sector # of Sectors Id System
/dev/sda1 1 117,231,407 117,231,407 ee GPT
GUID Partition Table detected.
Partition Start Sector End Sector # of Sectors System
/dev/sda1 40 409,639 409,600 EFI System partition
/dev/sda2 409,640 115,752,999 115,343,360 Data partition (Linux)
Drive: sdb _____________________________________________________________________
Disk /dev/sdb: 1.4 TiB, 1500301910016 bytes, 2930277168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 4096 bytes
I/O size (minimum/optimal): 4096 bytes / 4096 bytes
Partition Boot Start Sector End Sector # of Sectors Id System
/dev/sdb1 2,048 718,847 716,800 7 NTFS / exFAT / HPFS
/dev/sdb2 718,848 882,276,351 881,557,504 7 NTFS / exFAT / HPFS
/dev/sdb3 * 882,276,352 2,930,272,255 2,047,995,904 af HFS / HFS+
"blkid" output: ________________________________________________________________
Device UUID TYPE LABEL
/dev/sda1 39D2-CCE0 vfat
/dev/sda2 0c5d5c14-1e89-44ec-af4d-7b180ed693bc ext4
/dev/sdb1 780CD4910CD44BAE ntfs System Reserved
/dev/sdb2 105CD9745CD95556 ntfs
/dev/sdb3 bb50e1d4-cc4c-43cc-8597-54815366422f ext4
================================ Mount points: =================================
Device Mount_Point Type Options
/dev/sda1 /boot vfat (rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro)
/dev/sda2 / ext4 (rw,noatime,discard,data=ordered)
/dev/sdb3 /home ext4 (rw,relatime,data=ordered)
============================= sda1/grub/grub.cfg: ==============================
# DO NOT EDIT THIS FILE
# It is automatically generated by grub-mkconfig using templates
# from /etc/grub.d and settings from /etc/default/grub
### BEGIN /etc/grub.d/00_header ###
insmod part_gpt
insmod part_msdos
if [ -s $prefix/grubenv ]; then
load_env
fi
if [ "${next_entry}" ] ; then
set default="${next_entry}"
set next_entry=
save_env next_entry
set boot_once=true
else
set default="0"
fi
if [ x"${feature_menuentry_id}" = xy ]; then
menuentry_id_option="--id"
else
menuentry_id_option=""
fi
export menuentry_id_option
if [ "${prev_saved_entry}" ]; then
set saved_entry="${prev_saved_entry}"
save_env saved_entry
set prev_saved_entry=
save_env prev_saved_entry
set boot_once=true
fi
function savedefault {
if [ -z "${boot_once}" ]; then
saved_entry="${chosen}"
save_env saved_entry
fi
function load_video {
if [ x$feature_all_video_module = xy ]; then
insmod all_video
else
insmod efi_gop
insmod efi_uga
insmod ieee1275_fb
insmod vbe
insmod vga
insmod video_bochs
insmod video_cirrus
fi
if [ x$feature_default_font_path = xy ] ; then
font=unicode
else
insmod part_gpt
insmod ext2
set root='hd0,gpt2'
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt2 --hint-efi=hd0,gpt2 --hint-baremetal=ahci0,gpt2 0c5d5c14-1e89-44ec-af4d-7b180ed693bc
else
search --no-floppy --fs-uuid --set=root 0c5d5c14-1e89-44ec-af4d-7b180ed693bc
fi
font="/usr/share/grub/unicode.pf2"
fi
if loadfont $font ; then
set gfxmode=auto
load_video
insmod gfxterm
set locale_dir=$prefix/locale
set lang=en_US
insmod gettext
fi
terminal_input console
terminal_output gfxterm
if [ x$feature_timeout_style = xy ] ; then
set timeout_style=menu
set timeout=5
# Fallback normal timeout code in case the timeout_style feature is
# unavailable.
else
set timeout=5
fi
### END /etc/grub.d/00_header ###
### BEGIN /etc/grub.d/10_archlinux ###
menuentry "Arch Linux pkg-linux kernel" --class arch-linux --class arch --class gnu-linux --class gnu --class os {
if [ x$feature_all_video_module = xy ]; then
insmod all_video
fi
set gfxpayload=keep
insmod fat
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt1 --hint-efi=hd0,gpt1 --hint-baremetal=ahci0,gpt1 39D2-CCE0
else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Arch Linux pkg-linux kernel ...'
linux /vmlinuz-linux root=UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc rw quiet
echo 'Loading Arch Linux pkg-linux kernel initramfs ...'
initrd /initramfs-linux.img
menuentry "Arch Linux pkg-linux kernel (fallback initramfs)" --class arch-linux --class arch --class gnu-linux --class gnu --class os {
if [ x$feature_all_video_module = xy ]; then
insmod all_video
fi
set gfxpayload=keep
insmod fat
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt1 --hint-efi=hd0,gpt1 --hint-baremetal=ahci0,gpt1 39D2-CCE0
else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Arch Linux pkg-linux kernel ...'
linux /vmlinuz-linux root=UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc rw quiet
echo 'Loading Arch Linux pkg-linux kernel fallback initramfs ...'
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### END /etc/grub.d/10_archlinux ###
### BEGIN /etc/grub.d/10_linux ###
menuentry 'Arch Linux' --class arch --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-simple-0c5d5c14-1e89-44ec-af4d-7b180ed693bc' {
load_video
set gfxpayload=keep
insmod gzio
insmod part_gpt
insmod fat
set root='hd0,gpt1'
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt1 --hint-efi=hd0,gpt1 --hint-baremetal=ahci0,gpt1 39D2-CCE0
else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Linux linux ...'
linux /vmlinuz-linux root=UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc rw quiet
echo 'Loading initial ramdisk ...'
initrd /initramfs-linux.img
submenu 'Advanced options for Arch Linux' $menuentry_id_option 'gnulinux-advanced-0c5d5c14-1e89-44ec-af4d-7b180ed693bc' {
menuentry 'Arch Linux, with Linux linux' --class arch --class gnu-linux --class gnu --class os $menuentry_id_option 'gnulinux-linux-advanced-0c5d5c14-1e89-44ec-af4d-7b180ed693bc' {
load_video
set gfxpayload=keep
insmod gzio
insmod part_gpt
insmod fat
set root='hd0,gpt1'
if [ x$feature_platform_search_hint = xy ]; then
search --no-floppy --fs-uuid --set=root --hint-bios=hd0,gpt1 --hint-efi=hd0,gpt1 --hint-baremetal=ahci0,gpt1 39D2-CCE0
else
search --no-floppy --fs-uuid --set=root 39D2-CCE0
fi
echo 'Loading Linux linux ...'
linux /vmlinuz-linux root=UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc rw quiet
echo 'Loading initial ramdisk ...'
initrd /initramfs-linux.img
### END /etc/grub.d/10_linux ###
### BEGIN /etc/grub.d/20_linux_xen ###
### END /etc/grub.d/20_linux_xen ###
### BEGIN /etc/grub.d/30_os-prober ###
### END /etc/grub.d/30_os-prober ###
### BEGIN /etc/grub.d/40_custom ###
# This file provides an easy way to add custom menu entries. Simply type the
# menu entries you want to add after this comment. Be careful not to change
# the 'exec tail' line above.
menuentry "Microsoft Windows Vista/7/8 BIOS-MBR" {
insmod part_msdos
insmod ntfs
insmod search_fs_uuid
insmod ntldr
search --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 780CD4910CD44BAE
ntldr /bootmgr
### END /etc/grub.d/40_custom ###
### BEGIN /etc/grub.d/41_custom ###
if [ -f ${config_directory}/custom.cfg ]; then
source ${config_directory}/custom.cfg
elif [ -z "${config_directory}" -a -f $prefix/custom.cfg ]; then
source $prefix/custom.cfg;
fi
### END /etc/grub.d/41_custom ###
### BEGIN /etc/grub.d/60_memtest86+ ###
### END /etc/grub.d/60_memtest86+ ###
=================== sda1: Location of files loaded by Grub: ====================
GiB - GB File Fragment(s)
=============================== sda2/etc/fstab: ================================
# /etc/fstab: static file system information
# <file system> <dir> <type> <options> <dump> <pass>
# /dev/sda2
UUID=0c5d5c14-1e89-44ec-af4d-7b180ed693bc / ext4 rw,defaults,noatime,discard,data=ordered 0 1
# /dev/sda1
UUID=39D2-CCE0 /boot vfat rw,relatime,fmask=0022,dmask=0022,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro 0 2
# /dev/sdb3
UUID=bb50e1d4-cc4c-43cc-8597-54815366422f /home ext4 rw,relatime,data=ordered 0 2
=============================== StdErr Messages: ===============================
cat: /tmp/BootInfo-2fUreQzU/Tmp_Log: No such file or directory
No volume groups found
mdadm: No arrays found in config file or automatically
As seen, windows is installed in the MBR of /dev/sdb and grub, using the chainloader should be able to boot it (i guess).
I have the following in my 40-custom.
menuentry "Microsoft Windows Vista/7/8 BIOS-MBR" {
insmod part_msdos
insmod ntfs
insmod search_fs_uuid
insmod ntldr
search --fs-uuid --set=root --hint-bios=hd1,msdos1 --hint-efi=hd1,msdos1 --hint-baremetal=ahci1,msdos1 780CD4910CD44BAE
ntldr /bootmgr
where the first is "--hint-bios= ..." is given by
sudo grub-probe --target=hints_string -d /dev/sdb1
and the UUID by
sudo grub-probe --target=fs_uuid -d /dev/sdb1
When I try to boot the above configuration, I get an error saying that "ntldr cannot be found" - and indeed, while I find "ntldr.mod" in "/usr/lib/grub/i386-pc/" I cannot find it in "/usr/lib/grub/x86_64-efi/".
I've also tried getting refind to identify "bootmgr" from windows without success. I guess it does not support NTFS or something.
Anyway, do anyone have any idea of how to get this to work - without reinstalling Windows in EFI-mode?
Thanks in advance,
elt
UEFI GRUB(2) does not support booting BIOS boot loaders in non-Apple systems. For Apple Macs that support exists in form of 'appleloader' grub command. You might have better luck with rEFInd bios boot support but as per its author Rod Smith (srs5694) even that support is severely limited http://rodsbooks.com/refind/using.html#legacy .
You 40_custom is correct but that will work only in bios grub(2), not in uefi grub(2). 'ntldr' grub module is specific to bios grub(2).
Last edited by the.ridikulus.rat (2014-04-13 20:09:25)

How can I specify the default tab in a CHM Output?

My company uses CHM-based help for some of its products. We build the CHM files from RoboHelp 9, and while these CHM files don't really have a full Index attached to them, the Index tab shows up in the output anyway. Unfortunately, we are suddenly seeing that when the CHM file is launched from our program, the Index tab is displayed by default. We'd rather have the Contents tab be the default look, especially considering that the Index does not exist.
I have poked around into how you can specify a default tab for a CHM file, and the only information I have found suggests that using a CHM file creates a file (HH.dat) that specifies which tab should be displayed on a user-by-user basis, and that the last tab displayed when you close the CHM should be the first one displayed when you re-open it. While this is true if you open the CHM independent from the product, when you launch it from our program, it's all Index, all the time.
So, my question is: How can I specify the default tab for a CHM file? Or, failing that, how can I excise the Index tab from my CHM output.

Hi there
This will be something up to your application developer to resolve. When s/he issues the call to open the CHM, there are parameters that may be used to always open with the desired tab "in front".
Point your developer to the link below and advise that s/he is most likely interested in the section titled: Programming Tips.
Click here to view
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Enable s-video and/or multiple displays on ThinkPad with Windows 7

I have a T41 Think pad notebook. I now have Windows 7 Professional 32 bit.
I want to use the s-video output to transfer video to a TV and watch it there.
I connect the s-video cable but cannot find how to get the s-video output enabled or get a second monitor if that is the way to do it. When I start the computer it does not note a second monitor and cannot find one with checking screen reolustion.
Going to Lenovo Thnkpad support there are help areas that say to go to display properties and walk through the steps to add a 2nd monitor on the settings tab and also use the special driver for my ATI Radeon 9000 card to enable the s-video. In windows 7, unlike XP, the adapter is a generic display adapter and the display a generic vga display and does not have the ability to use the old settings tab from prior Windows or the ATI driver special settings. I tried to get the newest driver from Radeon but it is now very generic too and when I try to install it I am told it will not work, so I am uncertain how to update my display driver and get more than the display being recognized as a generic plug and play vga monitor.
How do I get to a second monitor and/or enable s-video?
Nothing seems to happen when I plug in the s-video cable.
Using the function key plus F7 used to be how to get output to a projector or display, etc. with Windows XP. This does not seem to do anything now when you attach the s-video. Of course I had to wipe the drive when I upgraded. Is there some Lenovo software I am missing?
I do not see the s-video port listed as a device in the device manager as I was going to try to test it.
I understand how to connect the cables and have them so the sites that sell cables for connections have been no help as they do not say much about Windows 7 except update your display driver.
I tried to connect the s-video, right click on the desktop, select screen resolution, try to detect the other monitor, all as described in the “Guided Help Dual Monitor Setup is easy in Windows 7” but there was no detection and no change.
Any ideas?
Thanks.

What is "Adobe X" / "Adobe XI"? Reader or Acrobat?
P.S. a screenshot of what you see would be helpful: https://forums.adobe.com/thread/1070933

Is RH8 Compatible with Windows 8

RH8 / RSC 3.1 / Windows XP
Is RH8 compatible with Windows 8?
We have been looking at new machines with Windows 8, and also about upgrading to RH10, but the last I heard RH10 had not been fully tested for Windows 8. Has that changed, or will it change, or is that a matter for RH11 in the future?
The XP machines are out of date and browser compatibility is becoming an issue. Would we be better off getting RH9?
Any information, suggestions, etc. that you can provide will be greatly appreciated.
Regards,
Joe

Rh10 was tested against a beta version of Windows 8 but released before the final version of Windows 8 was launched. As a result it is not officially supported but so far it would appear it is working OK. The deal is if you have a problem with that combo, there is no official support. Whether or not it will be fixed during the lifetime of Rh10 is something only Adobe know and they never release such information ahead of a fix.
As to earlier versions, good luck.
You also need to consider the compatibility of the outputs with IE10. The WebHelp section of Snippets on my site gives information about fixes for that for Rh9 and Rh10. For Rh8 the only fix is the metatag detailed on my site.
See Item 28 at http://www.grainge.org/pages/authoring/rh8/using_rh8.htm for Rh8/RSC under Windows 7, so good luck with Windows 8!
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

HP Pavilion G6 1006sh external display doesn't work with Windows 8.1

Hi All,
After performing a clean install of Windows 8.1 Professional on my Pavilion G6 1006sh I can not use my external Samsung monitor connected on HDMI port.
The windows install went smoothly without any issues the OS had builtin drives for all of the devices. So there is no unknown hardware in device manager there is sound, wifi, LAN, etc. As for video card I can see two different devices. There is a Generic Windows VGA and there is an AMD Radeon HD 7400M installed. The AMD Catalyst software was installed successfully. In windows graphic properties I can choose from two different video outputs, one is the General Windows VGA the other one is the Radeon. However windows detects monitor connected only on General VGA (which is the inbuilt notebook display) and nothing on Radeon so I can not use my external monitor.
Of course I tried to restart laptop / monitor many times, unplug / plug HDMI cable but no success. When I plug HDMI cable into laptop the monitor displays a message that it is connected but there is no incoming signal. The HDMI port both on monitor and laptop is working I used the same configuration with Windows 7 x64 Professional without any issues. It is only the operating system that changed.
I tried to remove the General VGA device in order to force using Radeon but after restarting there was nothing displayed on the screen, I couldn't see anything neither on inbuilt nor on external monitor so I had to restore a previously saved system configuration.
I tired to install the latest graphic driver to Radeon downloaded from AMD site but Windows crashed and restarted during the install process.
Please help me with this issue or make a statement that this version of Windows is not supported on this machine so I have to revert the previous system.
Configuration:
modell: HP Pavilion G6 1006 SH
RAM: 2x4 GB
OS: Windows 8.1 Professional x64 (HUN)
OS drivers: installed and updated automatically by windows
Antivirus: Symantec Endpoint Protection 12.1
Thanks,
Zoltan
This question was solved.
View Solution.

Hi there @nzole
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you installed Windows 8.1 onto your system, but now you cannot detect an external monitor with HDMI. I am happy to help you with this.
First, in answer to your question, this model is not supported for windows 8.1. It was only sold in versions that were configured for Windows 7. That would mean there are no drivers specifically customized by HP for this model for Windows 8.1. It is possible you could find an appropriate drive from a model that does support Windows 8.1 that may be close enough in terms of hardware, that its driver could work, but there is no guarantee.
Here is the support page for your model: HP Pavilion g6-1006sh Notebook PC
HP Products - What If I Don't See My Operating System?
Do you still have the Recovery partitions, or did you make a set of recovery disks, prior to installing Windows 8.1?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Using adobe aud 3.0 with windows 8.1 and tascam interface

I just upgraded my computer to windows 8.1 from xp ....have been using adobe aud 3.0 since 08....worked fine till I ugraded to windows 8.1.....i use a tascam us 144 interface for voice recording but since I installed windows 8.1 AND Tascams laster drivers (latest one came out in 2010) adobe will record but only in spurts....when I hit record it will move across the screen about 2 inchs then stop...move a little more then stop.....so I went and bought a new interface (Focusrite iTrack solo) ...downloaded the drivers....when I hit record in Addobe audition I get a window that says WINDOWS SOUND DRIVER this audio nput not activated....check input config.....question....is there anything I can do to or adjust to continue to use the Tascam interface? if not how do I get Focusrite to record in Adobe
THANKS

You need to make sure that you have ASIO drivers installed for your audio interfaces. Both manufacturers provide them. ASIO drivers completely bypass anything to do with Windows sound settings as well as providing lower latency.
In Audition's Hardware Setup page Audio Driver box make sure that you select the appropriate interface's ASIO drivers not Windows Sound for both the Edit and Multitrack tab. The various inputs and outputs should then appear in the boxes below.

Wireless printer sharing with windows 7 and vista operating systems.

hello can anyone help me?
i have a new HP pc with windows 7 OS, and have an epson PX710W 3in1 printer.
i want to connect a laptop with vista OS to share the printer (wireless set up).
the pc will print documents ok via wireless link, but when i power up the laptop it appears to inhibit the printing function (document will not print).
i have set up file/ print sharing but there is the problem. it appears to me that sharing is only possible between pc,s etc with windows 7 OS via the homegroup set up. Has anyone encountered this problem at all, has anyone any ideas? or is it a configuration problem that i'm not aware of?

I found that I had issues with getting all of these to work - individually. I have an XPPro (32) pc trying to print to Win7Ultimate printer - printer is shared with all settings wide open, works great with another 7 or Vista machine, but same errors
as above for XP. I got it to work an old way, and then the "local port" way worked. I don't really know why as yet, but I am investigating.
My Solution -
1. As stated in other posts, install the printer locally on the XP machine. Make sure that it prints.
2. Connect the printer to the 7 machine, print a test, then change the file and print sharing options to "yes". I also installed the "Universal Driver" for my printer - HP1200 Laserjet.
3. Make sure that the Network type that the 7 machine sees is "Work" or "Home", not "Public". - I don't know if this really did anything or not, but I did make the change - mine thought the network was "Public".
4. Go back to the XP machine, if you get errors when you add the "Local Port" as suggested, then do this -
Warning Old Dos Trick -
- Open a Command Prompt, then type (without quotes) "net use Lpt1 \\COMPUTERNAME\PRINTERSHARE " - where "computername" is the name of the computer and sharename is the shared name of the printer
on that computer.
- you SHOULD see "command completed successfully", if not check to make sure that you have rights on the 7 machine. Now you should be able to print a test page to the printer. CAUTION - it took awhile for the changes to
take, so you may have the hourglass looking at you for a few minutes. - Once you reboot this will not work as the connection is just for that session.
To explain: this command is the dos version of what happens when you re-route output to a different destination - thus any traffic to LPT1 goes to \\computername\sharename.
5. After this worked, I then could add the "local port", as detailed earlier and had no errors.
Hope this helps someone else!

Iphone 3GS will not sync with Windows

I could not get it to sync and the dealer then told me it does not work with Windows 7 so I am returningd it and the other stuff I bought from the apple store and cancelled my order for another one and 2 new macs. The dealer was not too worried. Apple must have so many customers that they do not have to worry about new ones, nice business. Misrepresentation of a products capabilities is one day going to cost them though in my experience. I have bought a 3 ipods which did actually work. iPhone is a product that does not work with Windows 7 and a 1 year old laptop and in the year 2009 that is almost unbelievable and should be told to consumers before they buy and struggle and then realise they have been sold a dud.

I think you are mixing things up. This is a patch supplied by Intel to motherboards and BIOS (BASIC INPUT OUTPUT SYSTEM) manufacturers who based their newest motherboards on Intel P55 chipset. To get this fix you update your BIOS. The BIOS is independent of any operating system (it comes with the motherboards already flashed). Has nothing to do with Apple or Microsoft.
here is a link
A few days ago we had reported a problem with iTunes sync between the iPhone and PCs equipped with Windows 7 of the Intel P55 chipset. Intel released a patch that solves this problem within seconds. You can download the patch here and then start the installation. Restart your computer and you will see all your sync problems are solved.
NOTE: If your computer doesen’t feature the specs above, do not install the patch. Otherwise, happy syncing….
http://www.funkyspacemonkey.com/intel-patch-solve-iphone-sync-pcs-equipped-windo ws-7-p55-chipset

Using the Apple Remote with Windows Media Center

Hello guys
First of all, I am Swiss, so excuse me for my bad English (grammar and stuff...)
So, my problem: I bought the Apple Remote and I think it is very awsome! But since Apple has removed Front Row in Lion, I don't really can use it anymore. So I'd tried to use it with Windows 7 Media Center. But it doesn't work correctly. Does anyone know, how to fix that?
Thank you

I had a Green Button remote provided with HP PC XP, Vista for Windows Media Center prior to getting Mac Pro.
Now in Lion, I have Hauppauge WinTV HVR-980 USB adapter (less than $100) including a remote that works in Lion for the Hauppauge TV app.
In Windows, the same remote works with all "Media Center" processes Music, Pictures, TV... instead of mouse/keyboard. If your TV service requires set top box, then you have to use its remote to change channels.
If ISP's internet Co-Ax also carries TV signal, you can get Cable Splitter (smple picture):
http://www.ebay.ca/itm/2-Way-TV-RF-Coaxial-Cable-Splitter-CATV-Signal-/320868649 227?pt=LH_DefaultDomain_0&hash=item4ab543090b
and feed 1 co-ax to USB TV adapter, the other to your Modem/Router.
The Hauppage USB was a good choice because it serves Mac & Windows.
Also, In Windows, if you have an XBox, it can be used as "Extender" for your A/V output.
http://windows.microsoft.com/en-US/windows7/Set-up-a-Windows-Media-Center-Extend er
Although this may not answer your question, it describes other options.

Success with Arch, Fail with Windows

So I successfully partitioned Linux, and got everything working(internet, drivers, the whole shebang), as a dual boot with windows. However, now when I try to boot into Windows, it gives a /boot/bcd error, saying that I should use an installation disk to repair it. When I try the installation disk, it says that the disk is not compatible with this version of windows.
I know that I partitioned the HHD correctly, and here is the output of lsblk:
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINT
sda 8:0 0 931.5G 0 disk
├─sda1 8:1 0 100M 0 part
├─sda2 8:2 0 752.3G 0 part
├─sda3 8:3 0 1007K 0 part
├─sda4 8:4 0 100G 0 part /home
├─sda5 8:5 0 3G 0 part [SWAP]
└─sda6 8:6 0 50G 0 part /
sdb 8:16 0 232.9G 0 disk
└─sdb1 8:17 0 232.9G 0 part
sr0 11:0 1 1024M 0 rom
Please help, I have a LOT of extremely important data on Windows, so please reply quickly and accurately. I don't mind if I have to delete Arch to get windows working again, windows is REALLY important, so please help me save it!
Thank you for your help...

FrigidDev wrote:
Ok, I'm really sorry that I didn't respond sooner, but I will run those tests, and please reply as quicky as possible!
I'm using Windows 7 Ultimate, dual booted with Arch Linux.
I used by BIOS to boot into the Arch Linux iso cd I created, and then installed it from there, and now I have Grub to boot into things.
fdisk -l /dev/sda
Disk /dev/sda: 931.5 GiB, 1000204886016 bytes, 1953525168 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: 0A569326-EF92-4480-AA6F-DA1BBB621D7B
Device Start End Size Type
/dev/sda1 2048 206847 100M Microsoft basic data
/dev/sda2 206848 1577846467 752.3G Microsoft basic data
/dev/sda3 1577846784 1577848797 1007K BIOS boot partition
/dev/sda4 1577848832 1787564031 100G Linux filesystem
/dev/sda5 1787564032 1793855487 3G Linux filesystem
/dev/sda6 1793855488 1898713087 50G Linux filesystem
I thought it would be safe because I already had successfully installed Bactrack 5 R3 into it's own seperate partition. I soon tired of seeing the script kiddy community, so I decided to go to Arch. So, I removed backtrack from the partition(Windows disk managment), so that it was about 179 Gb of free space. I then made sure that windows booted(it did), and then popped in my arch linux cd. I installed arch(no easy task, but this OS is definitely worth it), and then, for reassurance, booted into windows. When I tried(selected to boot from GRUB menu), I got the /boot/BCD error, and when I tried use the installation disk, and go into repair mode so that I can access the cmd(only half-way decent thing about windows, I think), it says that "this version of system installation disk is not compatible with your version of Windows". The problem with that, is that I tested it before I installed Arch, and it worked fine.
Thanks again.
That a guid partition, not an mbr one. But win7 should be able to boot from that, I think. Grub has some sort of ability to boot windows with grub bootloader. You're not using a 64-bit version of Windows installer on a 32-bit Windows? You can boot from the 64-bit CD to override that.

.chm Output with Windows 7

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