"Choose a Language" Instead of Opening a Scanned .pdf

Reader 10 cannot 'read' .pdf attached to email. I get a dropdown box asking me to choose a language. This has happened with three different attachments (scans of documenhts) on two emails from different sources. I uninstalled 10, rebooted and then reinstalled 10. Any clues or suggestions?

What is your operating system?
What is your email client?
Has it ever worked correctly before? If so, what changed?
After you choose the language, does it open correctly?
Does this not happen when the PDF is not a scanned, but a text-based document?

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Hi there @dibarra
Welcome to the community
I will certainly do my best to help you with the scanning issue you are facing! However, I am going to ask that you please let me know some more helpful information to help me research the problem for you.
Please respond to me with the following. If there are any steps here that you have not tried, please try them before responding and include the result:
What printer(s) are installed on the computer?
How is the printer connected (USB/ wireless/ wired/ Bluetooth)?
What is the Operating System of the computer?
Have you tested hardware functionality (made copies)?
Can you print?
Have you tried uninstalling and reinstalling the software?
If you're running Windows, run the Print and Scan Doctor and include the results.
Is the printer plugged directly into the wall outlet (avoiding power bars and surge protectors)?
Have you completed all Windows/Mac OS Updates?
Have you tried using a different USB/Ethernet cable?
Thank you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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dears
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While editing a scanned pdf, Acrobat will not recognize the current font & change to very different font. How can I choose the font I want to match the current document?

Thanks for answering. The version is XI.0.10. I just did the update yesterday hoping that I could now properly edit a scanned pdf document. Yes, it's happening on most all scanned documents. I followed your steps & found the list of fonts used in the document & then attempted to edit. The same occurs. When I type in a correction, I get an error alert... "the original font (in this case Fd 5805) is not available or can't be used in editing. Acrobat is using the font Minion Pro in its place."
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Debbie
From: sukritd15 <[email protected]>
To: Deborah Karr <[email protected]>
Sent: Friday, February 13, 2015 5:35 AM
Subject: While editing a scanned pdf, Acrobat will not recognize the current font & change to very different font. How can I choose the font I want to match the current document?
While editing a scanned pdf, Acrobat will not recognize the current font & change to very different font. How can I choose the font I want to match the current document?
created by sukritd15 in Creating, Editing & Exporting PDFs - View the full discussionHi Deborah , I would like to know couple of things before I assist you further.1.Which version of Acrobat are you using ?2.Is it happening for all the scanned PDF' or any particular PDF? You can try these steps,Launch the scanned PDF >right click >Document Properties(from the drop down list) >Fonts(on the dialog box)>From here you will get the fonts used in that PDF . While editing the PDF ,select the text that are editing or typing in with the help of selection tool .After you select the text ,right click on the text and choose "edit text" from the drop down list .From there you will be able to choose the desired font . RegardsSukrit Dhingra If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7190881#7190881 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7190881#7190881 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Creating, Editing & Exporting PDFs by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

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Please post a screenshot that shows what you mean. Be careful not to include any private information.
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"Choose a Language" Instead of Opening a Scanned .pdf

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