Choose Disk interface extremely slow

Odd problem. On my MacPro I've been backing up to an external FW800 drive for quite awhile. Earlier last week I moved that drive to my Leopard Server, repartitioned it and reformatted it. I've made it available as a time machine backup destination and my Mini and MBP are happily backing up to it now.
Problem is on the MacPro when I select "Change Disk" in the time machine preferences it takes forever to bring up a list (at least a minute). On that list I see my local drives and the server drive. Each refresh of the list takes a minute or more (i.e. I click no disk or the server drive). Eventually I get the server drive selected and when it goes to back up it says the drive can't be mounted.
Any idea what's going on?

Hello oswaldt,
Do you still experience the "slow interface" problem with Time Machine?
I had the same with Mac OS 10.5.4 Server on a PowerMac G5. The problem went away after a fresh install. But now having switched on a MacPro and done a bit of configuration on the server, I get the "slow interface" problem back.
Here's what I've done so far, so you may recognize something in your setup:
- Server boot disc is a mirror of 2 x 250 GB (internal).
- The 2 other internal drives are 500 GB each, and were concatenated.
- A Sonnet Fusion D500P is connected through a Sonnet Tempo SATA E4P controller card. Tower is loaded this way:
-- bay 1: 500 GB
-- bay 2: 500 GB
-- bay 3: 1000 GB
-- bay 4: 500 GB
-- bay 5: 500 GB
bay 1 and 4 are stripped (STRIP1);
bay 2 and 5 are also stripped (STRIP2);
STRIP1 and STRIP2 are mirrored;
bay 3 is the TimeMachine backup drive;
All disc mirroring, contenation and stripping were done using DiskUtility.
[edit]: I've forgot, I also have a 300 GB Maxtor OneTouch drive connected through FireWire...
The MacPro has 8GB of RAM.
On the server config side, I have:
- Fixed IP address;
- working DNS setup with a custom-made top-level zone for the LAN;
- freshly started OpenDirectory service;
- AFP service running (automatic configuration, I've touched nothing);
- no other service running for now;
- hostname returned by command "hostname" in Terminal is not <nameOfComputer>.local. It's a fully qualified name like server.gti.lan.
Note that, on my side, although the interface is very slow, I can get TimeMachine to work. So I suspect there are two problems in your case: slow GUI response time, and then drive-related issue.
Let me know what you can find. I've seen very few posts regarding that problem, and found none answered so far...
Message was edited by: Frederic Denis

Similar Messages

Finder/Disk Access Extremely Slow

I have a G4 867 (MDD) running OS 10.4.6. After putting my computer to sleep last night, I woke up this morning to find hanging at the login-from-sleep screen. I force-restarted, and since that point the computer, and especially some components of the Finder, has been running EXTREMELY slow.
Symptoms:
-Hard drives are slow to appear (I have two on the primary channel and two on the secondary). They will eventually show up, but it can take over a minute for drives other than the startup drive. When I scan them with Disk Utility, they appear fine.
-Using menus and accessing files in the Finder can take upwards of a minute or so. Likewise, switching between programs can induce waits of about 30 seconds.
-Curiously, once inside a program (say, Safari or iTunes), no problems exist local to the program, and it can run nearly unaffected... but if I need to change applications or access a file outside the program, the problems surface.
Things I've tried:
-Restarting.
-Trashing my Finder prefs.
-Zapping the PRAM.
-Resetting the PMU.
-Running Disk Utility.
-Running Yasu.
-Reinstalling the 10.4.6 Update.
-Trying to reinstall Tiger (which failed; initially, the DVD couldn't see the drives- then, after I checked them with Disk Utility, it could see them but failed to install after checking the DVD and asked me to restart)
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G4 Dual 867 (Mirrored Drive Doors) Mac OS X (10.4.6) 2 GB RAM, ATI Radeon 9800 Pro AGP

I got my AE and Seagate FreeAgent Pro hard drive
yesturday and I have the exact same problem.
If I hook up the drive to the computer directly it is
very very fast.
If I hook it up to the AE it takes about 2 hours to
move a couple fils totaling 2 gigs over ETHERNET!
If I transfer the same files over the same network
between 2 computers the speed is much much faster.
Is this normal or some nasty firmware bug. It almost
feels like the AE is using USB 1.0 for some reason.
You guys are funny. How about checking out the specs of USB 2.0 and 802.11g/n?
Go here:
http://en.wikipedia.org/wiki/802.11g#802.11g
and here:
http://en.wikipedia.org/wiki/USB_2.0
Firewire vs. USB tests are here:
http://www.g4tv.com/techtvvault/features/39129/USB20_Versus_FireWirepg3.html
802.11g:
Release Date Op. Frequency Data Rate (Typ) Data Rate (Max) Range (Indoor)
June 2003 2.4 GHz 19 Mbit/s 54 Mbit/s ~35 meters
802.11n:
Release Date Op. Frequency Data Rate (Typ) Data Rate (Max) Range (Indoor)
Mid 2008 5 GHz and/or 2.4 GHz 74 Mbit/s 248 Mbit/s (2 stream) ~70 meters
Bottom line: 802.11n typical is 74Mbps, 802.11g typical is 19Mbps. USB 2.0 typical is 50Mbps.
On the average, you should expect your speed to drop by over 50% when connecting the USB drive to AESB using an 802.11g device. If your device is 802.11n, then you should have pretty much similar performance.
Now, if you increase the distance from your base station, or you put walls in between, the performance of 802.11g will go down "dramatically", all the way to 2-3Mbps, easy. Not so for 802.11n, which behaves much better at longer distances.

Disk IMage extremely slow

I"m trying to make a disk image from a large video project.
I don't understand why this is so extremely slow. Idvd does this in 1 or 2 hours.
Dvd studio Pro has been going for more than 6 hours. It looks like it will take 9 or 10 hours at this rate. In the preferences it's set for 1 pass vbr and best.
Something must be wrong. Why should this take 10 hours?
also, I left region 7 unchecked in the region window. Is that a problem?

I started answering you in the other thread (double posted the issue it looks like)
http://discussions.apple.com/thread.jspa?threadID=2225971&tstart=0
Take a look at the other thread. 9 or 10 hours to encode may be correct, especially on the machines you describe in the other thread. How long is the movie (running time?) If you are low on disk space, working off of only one drive and other things can slow things down...
The Region 7 unchecked should not affect speeds, but you probably want to check it as a matter of course....

Disk access extremely slow after 10.5.2 Update

I did the update to 10.5.2 today.
1. I tried to update via Software Update. The update started but then stopped with an Error message (Contact Support) and the system freezed. There was just the spinning wheel on blue background for more than one hour. No more harddisk activity. I finally rebooted (hard way). After a reboot I had a somehow upgraded system. But many things did not work anymore (most applications crashed, mail could not access keychain items anymore, etcpp)
2. Then I downloaded the complete Update package to do a manual update (happily firefox still worked). After a manual install it worked. It installed fine and rebooted. Now everything works as it should with the only problem that everything is extremly slow. Starting an application lasts about double the time as normal, loading files takes 3 to 4 times more time than with 10.5.1
To fix these issues I tried several things:
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- Cleared all cache files and forced system to rebuild them
- Severall reboots
- Waited until backup completed and Spotlight index was rebuilt
Bootup time is now fine (more or less). Just a little slower than 10.5.1. Application start is still slow but better. But the file access is still extremly slow. This can be observed very well in Parallels which still works fine, but needs 3 to 4 times longer to start (so do all applications within parallels). I checked CPU (Activity Monitor) but could not see anything special.
Any ideas what could be the reason for this behaviour and (more important) how to possibly fix this? I'm thinking about going back to 10.5.1 with time-machine and then try it again with the package install.
Any help/ideas would be appreciated.

Is it slow wireless LAN behavior affecting Time Machine? Check out the third page of this thread, specificallly the post by John Albergo about "delay_ack."
http://discussions.apple.com/thread.jspa?threadID=1394485&start=30&tstart=0
It helped me a lot.

USB Disk access "Extremely" Slow

I am unable to use my network disk essentially because the disk access write/read times are SO SLOW...I am better off running backups by connecting my disk directly to the compter. Does anyone else have this problem?
It took 5 Minutes to read my Music directory; connected directly via the same cable it takes seconds.
What gives?
Any help would be appreciated.

I got my AE and Seagate FreeAgent Pro hard drive
yesturday and I have the exact same problem.
If I hook up the drive to the computer directly it is
very very fast.
If I hook it up to the AE it takes about 2 hours to
move a couple fils totaling 2 gigs over ETHERNET!
If I transfer the same files over the same network
between 2 computers the speed is much much faster.
Is this normal or some nasty firmware bug. It almost
feels like the AE is using USB 1.0 for some reason.
You guys are funny. How about checking out the specs of USB 2.0 and 802.11g/n?
Go here:
http://en.wikipedia.org/wiki/802.11g#802.11g
and here:
http://en.wikipedia.org/wiki/USB_2.0
Firewire vs. USB tests are here:
http://www.g4tv.com/techtvvault/features/39129/USB20_Versus_FireWirepg3.html
802.11g:
Release Date Op. Frequency Data Rate (Typ) Data Rate (Max) Range (Indoor)
June 2003 2.4 GHz 19 Mbit/s 54 Mbit/s ~35 meters
802.11n:
Release Date Op. Frequency Data Rate (Typ) Data Rate (Max) Range (Indoor)
Mid 2008 5 GHz and/or 2.4 GHz 74 Mbit/s 248 Mbit/s (2 stream) ~70 meters
Bottom line: 802.11n typical is 74Mbps, 802.11g typical is 19Mbps. USB 2.0 typical is 50Mbps.
On the average, you should expect your speed to drop by over 50% when connecting the USB drive to AESB using an 802.11g device. If your device is 802.11n, then you should have pretty much similar performance.
Now, if you increase the distance from your base station, or you put walls in between, the performance of 802.11g will go down "dramatically", all the way to 2-3Mbps, easy. Not so for 802.11n, which behaves much better at longer distances.

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Is anyone else experiencing this?

Just now figured out that even the XML Output is not correct. It has some data with the content "
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Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.
Only one top level element is allowed in an XML document. Error processing resource "
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Hello,
I'm having this problem. I search this issue but could not get the result.
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Looking up 212.156.4.2
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Waiting for 212.156.4.2
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*.8989 *.* 0 0 49152 0 LISTEN
192.1.3.2.8989 88.105.32.1.2372 64096 6542 50400 0 ESTABLISHED
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Last night, in Activity Monitor, I saw DU start 4 threads, which used 3-5% CPU initially. Checking later, I noticed CPU had dropped to 0% and stayed there until the repair phase started, at which point CPU went to 3-7%.

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In the map view, if all the chapters are visible as thumbnails, then it takes much longer to respond. I have to keep the map window as small as possible to display as few thumbnails as I can.
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Ideas welcome.

{quote:title=SDMacuser wrote:}
Please tell us more about the audio track you are trying to use (as in what format its in). Tell us about the source video as well, how it was imported, and from which camera / camcorder.{quote}
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{quote}I also need to know how much available Hard Drive space is currently on your startup volume and if any of this audio or video is currently on an external firewire HD.{quote}
I have 183 GB free on the startup volume. All content is on that volume.
{quote}How much memory is on your computer.{quote}
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{quote}Have you repaired permissions?{quote}
Yes.
{quote}I also need you to drag and drop this item to the trash and try the movie again.
com.apple.iDvd.plist
Lastly, Restart the computer. Post back if this fails to address this issue.{quote}
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The hard drive I'm partitioning is a new external one and it's empty. Do you mean that my internal hard drive (which has about 40GB of data) could slow down partitioning of the ext. HD?

HT3964 My MacBook Air running on Snow Leopard gets extremely slow (almost like a hang, except if you wait about half an hr, it actually moves) after login interface. sometimes it never gets past the background. Cannot log back in.

My MacBook Air running on Snow Leopard gets extremely slow (almost like a hang, except if you wait about half an hr, it actually moves) after login interface. Sometimes it never gets past the background of the homepage, desktop doesn't seem to load. After multiple forced shut downs and left to run for hours, sometimes the desktop loads but the dock does not respond when applications are opened. The computer is then unable to shut down normally. Forced shut downs are necessary most times. Time machine backup takes extremely long, and attempts to use the time machine to bring the laptop back to the time befiore the problem arose was met with extremely slow and hung time machine function.
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Simple answer: There is a problem with the firmware 7.2.1 update. Simple solution is to revert back to firmware 7.1.1. Apple knows about, but is being silent about the problem as of 12/3/2007. (A new firmware update is in the making, but don't hold your breath) The issue is still there with Leopard, so don't look to the new cat for a fix. I found the following info in a different thread and now my airport disks works perfectly again.
I started having this issue right after the firmware update 7.2.1
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to change the firmware update go to
Airport utility
select manual setup
go to summary
Click directly on the word "version" and change it to 7.1.1
Message was edited by: Jason Bousselaire

Virtual Disk Extremely Slow

I just recently created a virtual disk of 200gigs via Disk Utility. My concern is it copies files (via drag & drop) EXTREMELY slow. 25gigs takes about 4.5 hrs. My previous (early 2008) Mac has had a virtual drive I created on it for years and it behaves "normal" as in it sends and receives files at a similar rate as any of my other external G-Drives.
Going to any other external drive, 25gigs will take only 2-3 mins.
Any insight?

I just recently created a virtual disk of 200gigs via Disk Utility. My concern is it copies files (via drag & drop) EXTREMELY slow. 25gigs takes about 4.5 hrs. My previous (early 2008) Mac has had a virtual drive I created on it for years and it behaves "normal" as in it sends and receives files at a similar rate as any of my other external G-Drives.
Going to any other external drive, 25gigs will take only 2-3 mins.
Any insight?

Why is firefox becoming extremely slow or stuck when choosing a website in win 7 64-bit pro?

when starting a new website from search or bookmarks it starts with connecting and collecting data from the requested website but it get stuck or is extremely slow. One solution is to click update button several times. Is there a way to solve this problem? I have tested both stable firefox 6 and firefox 7 beta. This is not happening in win xp pro or other windows xp versions. Internet explorer (64-bit) is working fine, but I want to use firefox.

Oh just so no one is confused I did not create this question on the actual laptop I am talking about (thats why it says my OS is XP)

My macbook pro (late 2011) is extreme slow, freezing, crashing and lagging too often.

I am new to the forum, I hope this is the good topic to post my problem.
I have a late 2011 Macbook Pro, and it is getting slower and slower. The performance was bad with Mavericks as well, but now, with Yosemite installed, it is much more worse. I have never reinstalled my system (only upgraded the osx), so it is an almost 3 years old setup. In that time I have installed a lot of applications, and also deleted a lot. About a year ago I upgraded the RAM, but didn't help too much. Now with Yosemite my startup time is more than 5 minutes, and sometimes the startup freezes (and I have to push the power button long to retry). Safari with 5-10 tabs is extreme slow, and lagging when I switch tabs or open new ones. To launch a new app, for example skype, i have to wait 1-2 minutes. Everything is slow. Sometimes my finder crashes, and works only if I restart the macbook. Another example: if I open the downloads folder in Finder, I have the spinning loading icon for about 20-30 seconds, and just after this time can I see the content of the folder.
My console is full of errors, I get new records in every single seconds. I repaired the disk permissions, deleted safari cache, history, etc. but nothing helped.
Many people here attached an "etrecheck" record for their threads, I downloaded the app, and made one scan, you can see my results here, I hope someone with more technical skills can help me!
Thank you in advance!
(and sorry for my english - it is not my mother language)
EtreCheck version: 2.1.2 (105)
Report generated 2014. december 11. 12:59:29 CET
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
10 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
SyncMaster 1680 x 1050 @ 60 Hz
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:55:58
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500,11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (130.97 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
StoreJet Transcend StoreJet Transcend 2 TB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Transcend 2TB (disk2s2) /Volumes/Transcend 2TB : 2.00 TB (1.91 TB free)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 67
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/KeyRemap4MacBook.app
[loaded] org.pqrs.driver.KeyRemap4MacBook (9.3.0 - SDK 10.9) [Support]
/Applications/PMHMac.app
[not loaded] com.sony.driver.dsccamFirmwareUpdaterType00 (1 - SDK 10.5) [Support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.hypervisor (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.netbridge (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.usbconnect (8.0 18494.886912) [Support]
[not loaded] com.parallels.kext.vnic (8.0 18494.886912) [Support]
/Applications/Toast 11 Titanium/Spin Doctor.app
[not loaded] com.hzsystems.terminus.driver (4) [Support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) [Support]
/Library/Extensions
[not loaded] com.sony.driver.dsccamDeviceInfo00 (1 - SDK 10.7) [Support]
/Library/StartupItems/DoubleCommand
[not loaded] com.baltaks.driver.DoubleCommand (1.7 - SDK 10.8) [Support]
/System/Library/Extensions
[loaded] org.dungeon.driver.SATSMARTDriver (0.8 - SDK 10.6) [Support]
/Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
[not loaded] com.roxio.TDIXController (2.0) [Support]
Startup Items: ℹ️
DoubleCommand: Path: /Library/StartupItems/DoubleCommand
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[failed] com.adobe.CS4ServiceManager.plist [Support] [Details]
[failed] com.adobe.CS5ServiceManager.plist [Support] [Details]
[running] com.bjango.istatmenusagent.plist [Support]
[running] com.bjango.istatmenusnotifications.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
[running] com.sony.SonyAutoLauncher.agent.plist [Support]
[loaded] org.pqrs.KeyRemap4MacBook.server.plist [Support]
[failed] XR_3045NI_Startup_Fax.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[invalid?] com.adobe.SwitchBoard.plist [Support]
[running] com.bjango.istatmenusdaemon.plist [Support]
[loaded] com.bombich.ccc.plist [Support]
[loaded] com.cocoatech.pathfinder.SMFHelper6.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist [Support]
[running] com.spotify.webhelper.plist [Support]
[running] homebrew.mxcl.mysql.plist [Support]
User Login Items: ℹ️
Flux Alkalmazás (/Applications/Flux.app)
iTunesHelper AlkalmazásHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
GrowlHelperApp Alkalmazás (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
EvernoteHelper Alkalmazás (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Caffeine Alkalmazás (/Applications/Caffeine.app)
Google Drive Alkalmazás (/Applications/Google Drive.app)
Dropbox Alkalmazás (/Applications/Dropbox.app)
DVDAuthorizeHelper Alkalmazás (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
RescueTime UNKNOWNHidden (missing value)
Alfred 2 UNKNOWN (missing value)
SpeechSynthesisServer Alkalmazás (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
Skype Alkalmazás (/Applications/Skype.app)
uTorrent Alkalmazás (/Applications/uTorrent.app)
Xmarks for Safari Alkalmazás (/Applications/Xmarks for Safari.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.0.11 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Support]
AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.07 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0 [Support]
ViewRightWebPlayer: Version: 3.5.0.0 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Safari Extensions: ℹ️
ResponsiveResize
Save to Pocket
Awesome Screenshot
LastPass
feedly
3rd Party Preference Panes: ℹ️
Double Command [Support]
Flash Player [Support]
Flip4Mac WMV [Support]
Growl [Support]
Java [Support]
MacFUSE (Tuxera) [Support]
Perian [Support]
Xmarks for Safari [Support]
Time Machine: ℹ️
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 367.91 GB
Destinations:
Transcend 2TB [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 367.91 GB X 3)
Top Processes by CPU: ℹ️
      21% WindowServer
      12% Console
      8% parentalcontrolsd
      6% backupd
      6% Activity Monitor
Top Processes by Memory: ℹ️
462 MB mysqld
290 MB mds_stores
290 MB Safari
204 MB Finder
183 MB WindowServer
Virtual Memory Information: ℹ️
2.20 GB Free RAM
6.06 GB Active RAM
809 MB Inactive RAM
1.66 GB Wired RAM
1.87 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 11, 2014, 09:38:41 AM iMovie_2014-12-11-093841_[redacted]s-MacBook.hang
Dec 11, 2014, 12:04:08 PM Self test - passed

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 2883943871 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n   "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n   [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n   ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */   /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|smcD|sserti|suhel| VALI|ver-r|xpma' -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|pci pa|proc: t|Roamed|rror|SL|TCON|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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