Choosing Epson tcp/ip crashes Printer Setup Utility

When I try to add a printer using the Printer Setup Utility, if I click "More Printers..." and try to select Epson TCP/IP, Printer Setup Utility quits out. (I have already downloaded and installed both Epson drivers from their site, as well as reinstalled the Apple Epson drivers from the Tiger Install DVD. I spoke with Epson about this, they also advised repairing permissions, and removing the entire Epson folder from /Library:Printers which I also did.) This problem happens on either a G4 1.25 running 10.4.5 or 10.4.6 and also on G5 Macs running 10.4.5 or 10.4.6
I stumbled upon the fact that if I disable the ethernet port using Network in System preferences, I am able to open the Epson TCP/IP fine. Also, If I use a DSL connection with different DNS settings instead of our office T1 network and settings I can also connect fine. I would guess the issue is therefore in DNS, but I am stumped here.

What printer is it- I mean, is it one of those with built-in ethernet?

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    The file /usr/include/cups/http.h is missing!
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    The file /usr/include/cups/ipp.h is missing!
    The file /usr/include/cups/language.h is missing!
    The file /usr/include/cups/md5.h is missing!
    The file /usr/include/cups/ppd.h is missing!
    The file /usr/include/cups/raster.h is missing!
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    912 files examined. No problems were found.
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    -----------------------------

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    Now I've deleted the whole thing and will remember to use the System Preference panel to configure my printers.

  • Printer Setup Utility Crashes every time I try to open it.

    If I cant install printers, then I cant use 10.5. This is a production machine at a print shop. Any ideas?

    bdmarsha wrote:
    Printer Setup Utility no longer exists in Leopard. All printer driver functions are handled by the Print & Fax preference pane in System Preferences.
    bd
    That's the way I have always set up my printers. I did not even know there was another way. Well, now there isn't anymore.
    I just found that app on my Tiger. Never noticed it, never used it.
    Interesting. I guess it was simply a matter of removing duplication.
    I can only assume Leopard forgot to delete it in this case, or somehow it got installed after Leopard was installed.
    Message was edited by: nerowolfe

  • Printer setup utility crashes

    I am running 10.4.8 on my iMac G5. Up until a few days ago I was successfully using two network printers that I have in my home. One is HP Photosmart 3310. Suddenly it stopped working, and I uninstalled and reinstalled and updated the software and drivers countless times. I kept getting a "printer not supported" message. Now when I try to install ANY printer I get the following message midway through the process in printer setup utility:
    The application printer setup utility quit unexpectedly.
    Mac OS X and other applications are not affected
    Click reopen to open the application again. Click Report to see more details or send a report to Apple.
    Can somebody help me please??

    I think you left out some details-
    The Photosmart 3310 is a USB printer, so to make it a network printer you are sharing it? From a Mac?
    Here are some generic troubleshooting steps to try:
    Repair permissions (Disk Utility).
    Delete Print Prefs - search for (File>Find) files that start with com.apple.print and delete them all and reboot.
    Reset Printing System (new in Tiger) - In Printer Setup, click this menu item found just above Quit Printer Setup.
    If there is a downloadable Combination Updater from Apple, use it to re-Update OS X.
    Try Printer Setup Repair from www.fixamac.net.
    Use a Disk Utility like Disk Warrior to repair the HD, or start from the Install DVD to use Disk Utility to repair the hard drive.

  • Printer Setup Utility Crashing on Launch. Please Help!

    Hi all,
    I am trying to set up my sister's iBook to print on my home network. I'm using a fuji xerox docuprint C525A and my first step was to obtain the latest drivers from fuji xerox.
    However when I go to add the printer in printer setup utility the program unexpectedly quits. Obviously this is making it pretty much impossible to add the printer.
    The iBook is running 10.3.9 so far the only step I've taken to try and fix the problem has been to repair disk permissions. This unfortunatey hasn't helped.
    I would greatly appreciate any advice for further troubleshooting.
    Thanks
    -Tim

    Hi Tim,
    I don't see any obvious problem with the results that you have shown. The logical links look okay and the PrintCore program is present and has the about the right size. Nevertheless, the results that you obtained a few days ago suggest that there is a problem somewhere in the PrintCore.framework. I would suggest that you replace this framework and see if Printer Setup Utility works correctly.
    If you want to do that, I think the safest thing to do is to get the most current version of the framework and you can do that by loading it from the OS X 10.3.9 combo update. Here are the basic steps to follow:
    - You will need to install an app called Pacifist.
    - You will also need to download Mac OS X Combined Update 10.3.9. After you download this update, open its disk image and extract the .pkg file to your desktop.
    - Start Pacifist and then use it to open the .pkg file from the combo update.
    - Use the Search command in Pacifist to search for PrintCore.framework (use lower and upper case as shown). After Pacifist finds and highlights this framework, click the Install button.
    That should do it. The framework on your computer will be replaced with framework from the combo update. I hope that this fixes your problem.
    Rich
    EMAC G4 1.0 GHz   Mac OS X (10.4.6)  

  • Printer Setup Utility - Add Printer not working

    I am visiting my grandparents over the holidays and brought my computer along but no printers. G-pa tells me I can use his HP Photosmart 325 (which has never been used). However, I must download the driver/software online b/c he can't find the CD. So, I go to HP and download all the necessary files. Once all is installed, I connect the printer and go to the printer setup utility to add the printer, like I have done a million times before. There in the printer list I choose the ADD icon and it brings me to the printer browser menu. There it is listed, Photosmart 320 Series connection type USB, yeah I think.... BUT NO, I click on the printer and the ADD button is dimmed, and will not allow me to click it. Soooo I see on the bottom there is Name, Location, and Print Using section. I try Print Using, and select HP, but once selected there is NO HP model that remotely matches my printer!
    What in the world is going on?

    This is the exact same thing that is happening to me. I have an older Canon card printer (CP-200), and a recent Epson inkjet (Stylus Photo R280), both of which I cannot set up properly. In both cases, I get to the Add screen, and the default browser finds my printer, but I can only add after I choose a driver. Even after repeatedly installing/uninstalling the drivers from Canon and Epson, I cannot find my printer models in the drop down list of printer drivers. There are some Gimp-print drivers there, but not for my exact model, and since I have installed the vendor's own driver already, why can't I use it? This is so frustrating! Please help!

  • Printer Setup Utility and trouble with CUPS

    Good day! I'm hoping that someone here might help me with a pretty frustrating problem I've run into.
    I'm not sure what prompted this, but for some reason, I can't seem to add any printers using the printer setup utility (PSU). I reset the printing system through the PSU, and now, when I try to add a printer, one of three things happen: 1) PSU stops responding, and I have to force quit it, 2) I get the message "error-service-unavailable-error", or 3) the "Add a Printer" window just closes, as though it succeeded, and returns me to an empty PSU screen.
    Now, after wrangling with it for a bit, I found that when I went to the CUPS web interface (localhost:631), I couldn't navigate throughout it. That is, localhost:631 brought me to the interface, but I couldn't get to any of the rest of the interface to let me look at printers, etc.
    So, I suspected that it was a connectivity problem on port 631. Sure enough, I ran nmap and got "631/tcp closed ipp." I tried opening it on my router and on the firewall, to no avail. So, I mucked around /etc/cups/cupsd.conf and set CUPS to listen on Port 631 (even though it should have already been listening already on localhost:631, according to the .conf file), and voila: nmap yields "631/tcp open ipp"
    Too bad that's not my problem, it would seem. Now, all that happens is I try to add a printer, and the dialog closes when I press add, to no effect.
    I've tried using the Printer Setup Repair Utility ( http://www.versiontracker.com/dyn/moreinfo/macosx/26660&mode=feedback ) to check all my permissions and setup, as well as replace the cupsd.conf file, which only renewed the 631 port problem), repairing my permissions, changing permissions on /var/spool/cups to 700, trashing the files in /Library/Printers/, restoring them, restarting cupsd, restoring the cupsd.conf file from the cupsd.conf.default file, most everything I can think of.
    And one more symptom: when I try to delete printers using the CUPS web interface, I get a 403 Forbidden message reading "You don't have permission to access the resource on this server." I tried the suggestions on http://www.oreillynet.com/cs/user/view/cs_msg/9184 to no avail.
    So in short, I'm hoping that someone has some suggestions, ideas, or solutions? Anything would be great. I've been stuck on this for a couple days, and I'm going to be needing a printer pretty soon now.
    Thanks in advance for your help!
    Gratefully,
    a.

    I'm still struggling with this problem: whenever I try to print, the application from which I'm printing freezes. I've attached the error report from one such instance of attempting to print from Preview. Maybe someone could help me make sense of it?
    Date/Time: 2007-03-03 01:56:27.664 -0500
    OS Version: 10.4.8 (Build 8L127)
    Report Version: 4
    Command: Preview
    Path: /Applications/Preview.app/Contents/MacOS/Preview
    Parent: WindowServer [65]
    Version: 3.0.8 (409)
    Build Version: 2
    Project Name: Preview
    Source Version: 4091100
    PID: 3642
    Thread: 0
    Exception: EXCBADACCESS (0x0001)
    Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
    Thread 0 Crashed:
    0 com.apple.CoreFoundation 0x907dd884 CFURLCopyScheme + 52
    1 edu.ncsu.pde.KLPR 0x05a12cb8 ParseDeviceURI + 44 (PDECore.c:586)
    2 edu.ncsu.pde.KLPR 0x05a12d88 GetServiceName + 124 (PDECore.c:609)
    3 edu.ncsu.pde.KLPR 0x05a12b78 MyInitialize + 236 (PDECore.c:540)
    4 ...int.framework.Print.Private 0x059b7240 PrinterPopupEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1012
    5 ...int.framework.Print.Private 0x059a8c60 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 1392
    6 ...int.framework.Print.Private 0x059aa39c DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 7340
    7 ...int.framework.Print.Private 0x059ab844 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 12628
    8 ...int.framework.Print.Private 0x059a9000 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 2320
    9 ...int.framework.Print.Private 0x059a9800 DeallocPageSetupDialogHandlerTimer(__EventLoopTimer*, void*) + 4368
    10 ...int.framework.Print.Private 0x059af638 PMPrivateSetItemProc + 1096
    11 ...int.framework.Print.Private 0x059b0008 PMPrivateSetItemProc + 3608
    12 ...int.framework.Print.Private 0x059aece4 PMPrivatePrepareAppKitPrintDialog + 228
    13 ...apple.print.framework.Print 0x93088448 PJCPrepareAppKitPrintDialog + 124
    14 ...apple.print.framework.Print 0x93088360 PMPrepareAppKitPrintDialog + 128
    15 com.apple.AppKit 0x938fefd4 -[NSPrintPanel beginSheetWithPrintInfo:modalForWindow:delegate:didEndSelector:contextInfo:] + 276
    16 com.apple.Preview 0x0003b440 0x1000 + 238656
    17 com.apple.AppKit 0x937a7c4c -[NSApplication sendAction:to:from:] + 108
    18 com.apple.AppKit 0x938024b8 -[NSMenu performActionForItemAtIndex:] + 392
    19 com.apple.AppKit 0x9380223c -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
    20 com.apple.AppKit 0x93801ce4 -[NSMenu performKeyEquivalent:] + 272
    21 com.apple.AppKit 0x93801b54 +[NSSegmentedCell _performKeyEquivalentOnAllCells:] + 296
    22 com.apple.AppKit 0x93801904 -[NSApplication _handleKeyEquivalent:] + 284
    23 com.apple.AppKit 0x9370b408 -[NSApplication sendEvent:] + 2944
    24 com.apple.Preview 0x00003640 0x1000 + 9792
    25 com.apple.AppKit 0x93702d10 -[NSApplication run] + 508
    26 com.apple.AppKit 0x937f387c NSApplicationMain + 452
    27 com.apple.Preview 0x000313f0 0x1000 + 197616
    28 com.apple.Preview 0x00031298 0x1000 + 197272
    Thread 1:
    0 libSystem.B.dylib 0x9002bbc8 semaphorewait_signaltrap + 8
    1 libSystem.B.dylib 0x900306ac pthreadcondwait + 480
    2 com.apple.Foundation 0x92964300 -[NSConditionLock lockWhenCondition:] + 68
    3 com.apple.AppKit 0x937a3708 -[NSUIHeartBeat _heartBeatThread:] + 324
    4 com.apple.Foundation 0x9295d194 forkThreadForFunction + 108
    5 libSystem.B.dylib 0x9002b508 pthreadbody + 96
    Thread 2:
    0 libSystem.B.dylib 0x9001f08c select + 12
    1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
    2 libSystem.B.dylib 0x9002b508 pthreadbody + 96
    Thread 0 crashed with PPC Thread State 64:
    srr0: 0x00000000907dd884 srr1: 0x100000000200f030 vrsave: 0x0000000000000000
    cr: 0x24002402 xer: 0x0000000000000000 lr: 0x00000000907dd858 ctr: 0x00000000907dd850
    r0: 0x0000000000301280 r1: 0x00000000bfffdd10 r2: 0x00000000a07ba274 r3: 0x0000000000000000
    r4: 0x00000000bfffddf8 r5: 0x00000000bfffddfc r6: 0x00000000bfffde00 r7: 0x0000000000000000
    r8: 0x0000000000000001 r9: 0x000000000000004c r10: 0x0000000000000007 r11: 0x0000000005a17090
    r12: 0x00000000907dd850 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
    r16: 0x00000000059d962c r17: 0x00000000059d962c r18: 0x0000000000000000 r19: 0x0000000000000000
    r20: 0x0000000000000000 r21: 0x00000000059d962c r22: 0x00000000059da0f4 r23: 0x0000000005e14450
    r24: 0x0000000005e90d20 r25: 0x00000000059d8b58 r26: 0x0000000005e918f0 r27: 0x0000000005e3cae0
    r28: 0x0000000005e90d20 r29: 0x0000000000000000 r30: 0x00000000bfffdd60 r31: 0x00000000907dd858
    Binary Images Description:
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    0x2c4000 - 0x2c4fff jp.hetima.SafariStand.loader SafariStand-loader version 1.0.1 (6) /Users/aresnick/Library/InputManagers/SafariStand/SafariStand-loader.bundle/Con tents/MacOS/SafariStand-loader
    0x2c8000 - 0x2cafff net.culater.SIMBL 0.8 (8) /Users/aresnick/Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
    0x59a5000 - 0x59d1fff com.apple.print.framework.Print.Private 4.6 (163.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
    0x59ee000 - 0x59f5fff com.Adobe.print.AdobePDF7.pde AdobePDF 7.0.0 (7.0.0) /Library/Printers/PPD Plugins/AdobePDFPDE700.plugin/Contents/MacOS/AdobePDFPDE700
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    0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
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    0x931b6000 - 0x931d3fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x931e5000 - 0x931f2fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
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