Choppy audio when publishing for review - Captivate 4

I dig the review feature -- but, when I tried to publish a
project for review, the result plays back rather choppy.
Practically all of the audio (and there's a lot of it) is chopped
at the beginning and somewhat throughout.
Is anyone else having a similar problem?
Joe

Try following this link:
http://bdld.blogspot.com/2009/03/fixing-sound-in-adobe-captivate.html[L=Link
to BLOG on this issue]
There were some audio issues in the CP4 release on some
machines. In many cases it seems to be Vista machines. There is a
replacement audio driver available per the above.
If you have VISTA-64, then you must run as ADMIN and you must
register the control with regsvr.
I am still having some choppy audio issue on my XP and Vista
machines. The developers have been working on this issue and we are
[all] hopeing for a patch soon.
Hope that helps you.
Joe C.

Similar Messages

Publish for review not working

I am trying to use the publish for review feature in Captivate cs 4. When I select this option the program takes some time and then displays this screen:
But as you can see never displays the view output option- nor does it ever open my mail client as the help file says it should. I don't have a progress bar or any other action- it just seems to stop here.
eventually it does put a .crev file in the same directory of the project ( If I leave this dialog box open forever). But when I try to open this file I get this error:
Help Please. I am new and so I'm hoping this is something simple I am not doing right.

Hi again
Sorry my suggestion failed to directly address the issue. But I'm pleased you were able to resolve it!
Ever so nice of you to post the workaroud too. That way others may benefit.
Sending good Karma thoughts your way!
Personally, I try to do ALL my banking at FUBOK. (First Universal Bank Of Karma)
Cheers... Rick
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Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Alpha property not working on TextField when publish for Reader 9

Hi,
I have a movie that is working fine when I publish for Reader 10, but when I publish for Reader 9, the code that assigns an alpha property to my TextFields stops working. I have a previous movie, which I probably did in CS4, that uses similar code to fade in and out TextFields. It was published for Reader 9 and works fine.Is it possible that something has changed in CS5 (note, I'm not using TLF text boxes, only dynamic TextFields)?
Here's an example of the code I'm using:
stop();
import fl.transitions.Tween;
import fl.transitions.TweenEvent;
import fl.transitions.easing.*;
import flash.events.*;
import flash.text.*;
import flash.text.TextFormat;
import flash.utils.Timer;
import flash.display.MovieClip;
import flash.display.Sprite;
var txtFormat1:TextFormat = new TextFormat();
txtFormat1.font = "Optima";
txtFormat1.color = 0x000000;
txtFormat1.bold = false;
txtFormat1.size = 16;
txtFormat1.leading = 2;
var subtitle:TextField = new TextField();
subtitle.autoSize = TextFieldAutoSize.CENTER;
subtitle.selectable = false;
subtitle.defaultTextFormat = txtFormat1;
var fadeInSubtitle:Tween;
addChild(subtitle);
subtitle.x = stage.stageWidth / 2 - subtitle.width / 2;
subtitle.y = stage.stageHeight / 2 - subtitle.height / 2;
subtitle.alpha = 0;
subtitle.text = "What is the most important question in";
fadeInSubtitle = new Tween(subtitle,"alpha",None.easeNone,0,1,3,true);

Thanks.
Just curious: Is there a reason why the alpha on the TextFields worked without embedding fonts when publishing for Flash Player 10? Does it handle text, even when it's not TLF, differently than Flash Player 9?

Contribute crashing when sending for review

(MAC USERS) I'm getting a crash when you click 'send for
review'... contribute tries to paste the page into Apples cheapy
email program called 'Mail'. Says "shucks could not complete this
task". I want the 'publisher' role to send the page to the
'administrator' for review. Any ideas around this error... maybe we
should be using Entouroge or Outlook?
Aaron

I doubt it's a problem with Apple Mail. (Which is actually
pretty sophisticated, FWIW.)
We had a similar problem, but my recollection is that it went
away when we used the most current available version of Contribute.
We install the most current available trial version and then apply
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Dynamic text not displaying when publishing for flash 8

This dynamic text works fine when the movie is published for
flash 7, but when i export for the flash 8 player it seems to be
invisible. Is there any obvious reason for this happenning?
thanks
jon

Ok, thanks, looks like you've pointed me in the right
direction. I havent fixed it yet though. Heres where i am at:
eval(theTarget+".buttonPrime").tex.embedFonts = false;
now i can see my text. of course its using a default font.
var my_fmt:TextFormat = new TextFormat();
my_fmt.font = "arial14b";
eval(theTarget+".buttonPrime").tex.embedFonts = true;
eval(theTarget+".buttonPrime").tex.text = "wasssup?";
eval(theTarget+".buttonPrime").tex.setTextFormat = my_fmt;
this isnt working. I have added a font object to the library
and linked it for actionscript using the monkier "arial14b".
however my text is quite invisible. i have checcked, 'export in
first frame' for the font object i even tried it with this
deselected. i have deselected the embed font option on the text
feild itself. that doesnt work either (unless i dont try to set the
text format, so long as i accept a default font, its fine).
so err, help?
confused
jon
ps further to this is have discovered more about this strange
behaviour. i can set the text to a different string, provided i do
not try to embed the font in any way. if i set the font to embed, i
can have the text display with the correct font, until i change the
text. then it dissappears. also i cannot seem to affect properties
like font size by means of my TextFormat object. the textFormat
object also does not seem to affect the font of the text.
in short, when exporting for flash 8, i cannot seem to
successfully embed fonts for dynamic text. the only thigs i have
gotten to work are: static text (or a dynamic text feild with
unchanged text) with an embedded font, or dynamic text with a
default font.

Image cannot be displayed (as htmltext) when published for Air, android and iphone

Hi,
I am using Adobe Flash CS5.5 (AS3) and am building an online rss reader which loads a rss(xml) feed as htmlText containing title, description (with html formatting, linkage and image).
My rss format is roughly based on the online sample found at *** http://movies.msn.com/rss/topcelebs
***sample code as given below***
<description><![CDATA[<div><a href='http://movies.msn.com/celebs/celeb.aspx?c=153441&affid=100055'><img src='http://entimg.s-msn.com/i/150/Movies/Actors/Sheen_TD00988581054_150x200.jpg' title='Tyler Demogenes/Retna Ltd.' style='float:left;border:none'></a>
<p>A leading man who has displayed a knack for action, comedy, and dramatic roles, "Charlie Sheen" is nearly as well known for his offscreen exploits as for his acting, though after suffering through scandals that would have ended many performers' careers, he overcame bad press and bad habits to enjoy a major comeback on television in the late '90s. "Charlie Sheen" was born Carlos Irwin Estevez to actor "Martin Sheen" (born "Ramon Estevez") and his wife, Janet Templeton, in 1965. By all accounts, young... [<a href='http://movies.msn.com/celebs/celeb.aspx?c=153441&affid=100055&mp=b'>more</a>]<br clear=all></div>]]></description>
Success story
All text and images are displayed from online as htmlText when published as SWF
The problem/requirement
Images are NOT displayed when published as AIR 2.6, AIR for Android or AIR for iphone
Searched the net, but no success. The images are not visible/loading when the rss application is installed on mobile devices (Android and iPhone)
Please help.
Thanks in advance.

Hi Colette
Are you saying that there should be .hhc, .hhk, .hhp, etc. files for each topic?
Those are project files and you would not see one for each topic. There is one (maybe more, depending on what you are doing) for each project.
One thing you may wish to try is to enable the "Use lowercase file names" option in your SSL recipe.
After you do this, generate and publish again.
Cheers... Rick
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No audio when published

I'm a newbee and can't figure out why there is no audio
output when I publish a file in which the preview works great. I
made the .cp file from a template I downloaded from Adobe.
Everything seems OK until I try to publish it.
Any help would be gratefully appreciated.

Welcome to our community, Evergreen
When you click the Publish button you should see the Publish
dialog. Click the Preferences... button on the right side. This
should display the Preferences dialog at the Project > Settings
node. On this dialog is a check box near the bottom that is
labeled: "Include audio when project is generated"
If the check box is clear with no check mark, that's likely
the issue. Click to place a check mark there and you should be set.
Not sure what to advise if it has a check mark in it. Perhaps
try fiddling with other settings and test.
Cheers... Rick

No audio when published to HTML 5

Hello,
Im using Captivate 7. I have a project with a video that has audio in the video, and also a couple small audio clips that are all on different pages, these are activated through an click button. The problem is when I publish to HTML 5 I lose all audio. The audio in the video is gone and the audio on the buttons is gone. If I publish to SWF all the audio is available and working correctly. It does not matter if I play the HTML on a mac, pc, ipad, etc etc there is no sound. The thing that is really stumping me is when I play the project through captivate the audio is correct, it is just when I publish all audio is gone.
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Thanks,

MMDENT,
I did not have audio attached to an image. The audio was 3 slides in and was a youtube streamed video an advanced action for when correct they got a clapping sound.
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The way I found this was by going through each property one by one until issue was found.

IMovie '11 problem with audio when publishing to youtube or exporting, help

I recently got iMovie '11 and its kinda buggy. One problem is when you try to publish a long (above 1 min.) the audio periodically skips forward in the video, but when you play it directly from imovie there is no problem. is there a way to fix this or get around it, because it is super annoying.

I have been having the same problem. I have been using a PC for the past 5 years and using Pinnacle Studios, I had a Mac before using the PC but never owned one , I finally bought one during Thanks giving and started working on my next video on iMovie. Everything runs great but when you play back the video on imovie without moving the mouse or pausing it , some areas of the video itself, NOT THE SONG, will be cut off but when i put the mouse over the clip that has sound its there!!! What i finally did was import the video to my pc find every clip that had missing sound and put the sound in one by one. and all videos are the same file! if you want to see the that had missing audio here it is:
http://www.youtube.com/watch?v=gpoiLjcpl00
heres the video after i fixed everything:
http://vimeo.com/17393739
let me know what u guys think! please!

Slower/worse performance when publishing for deployment vs testing

When I package my app for deployment (ad hoc right now) the performace of the game drops dramatically. It's almost unplayable. In debugging it works much better. What's different about this build process? Why does it take longer to publish and give worse results?
I've tried with iphone packager and with ADT 2.6.

What about the disk layout? Do you have the same or fewer spindals? Are the disk units rating (average IO, sustained IO) the same or better? What about the total load on the machine? The network card?
There are many factors that have to be considered. Getting back to just Oracle itself:
Were any database parameters changed?
Were the statistics recalculated after the move? In fact, how was the migration accomplished: copied files vs exp/imp?
Were system statistics in use and if so were they regathered on the new machine?
Looking at each of the above may lead you to the problem.
HTH -- Mark D Powell --

Flash CS 5.5 Professional requires 32-bit JVM when publishing for iOS

When trying to publish my file to AIR for iOS I get the following error:
Error: This Java instance does not support a 32-bit JVM.Please install the desired version.
I'm on Mac OS (Mavericks) and have both java 6 (which supports 32-bit) and 7 (which does not) installed. I've verified I can launch a 32-bit jvm from the terminal with "java -d32".
Interestingly, it publishes to AIR with no problems when it's not to iOS.
How can I get Flash to use the correct version of Java? I've tried setting JAVA_HOME to point to version 6 in /etc/profile with still no luck.
Thanks for reading, I will really appreciate the help!!

Ok, found the answer thanks to Christopher Caleb. Needed to upgraded CS5.5's bundled AIR from 2.6 to the current one, and it compiled with no errors. Directions are here for anyone that winds up having the same issue:
http://www.yeahbutisitflash.com/?p=2949

Losing Mouse "hand" over buttons when publish for Web.

Hi,
I'm new to Flash. I'm publishing a web-site and I lose the "Hand" icon for the mouse over buttons after I publish and run the HTML=>Swf files from the Browser. When I "Test the movie" from flash I see the "Hand" over buttons just fine.
Is there a publish setting that I'm missing which allows the hand to remain?
Please help.
Thanks,
Jeff

Hi, Had to work yesterday.
At the moment I'm running/testing locally (which may be the problem) from a flash secure directory on my desktop. So no link sorry.
I think I need to look into setting up a test service with Yahoo or something. Any suggestions? I'm not really sure how to upload my completed website (.html and .swf files) to a service. That's a different topic/question. Any help along those lines is greatly appreciated.
Anyway, I'm using safari 5.1.7 on my IMac. and Safari 6.0.3 on my Mac Pro. and Firefox 21.0 (primarily) or Internel Explorer (rarely) on my "windows" laptop. The "Hand" works on all of these (files local to the respective computer) except the IMAC Safari 5.1.7 flash player 12.0 combination, which was my first test environment scenerio.
I'm planning to do two things.
1) Update my IMAC to Safari 6.0.
2) Set up a test area with a service provider. This in itself may resolve the issue for the Safari 5.1.7. At least I'll be testing in a "real world" environment.
So, thank you for your help with this. I think we can call it solved. If my testing on a true server shows the same results then I may shoot out another question. I think it is a nice goal to have our web site creations run on all platforms and browser comibations but is that realistic? If we test on as many combinations of the most recent software releases as we can with reasonable success what more can we do? I'd like to hear you opinion. Feel free to sent me an email.
Would you like me to open a new question/discussion regarding the help finding and uploading files to a service provider?
Thanks again,
Jeff

Javascript "out of memory" error when publishing for HTML5

I've created a Flash animation using the "HTML5 Canvas" format in Flash Pro CC. When I publish the file, I get the following cryptic error:
While executing main.jsfl, the following Javascript error(s) occurred:
At line 56 of file "Publish.jsfl":
out of memory
I have no idea what this means. I have a brand new 27" iMac running OSX Mavericks, with 16GB of memory. I tried restarting the computer and still get the error. It's a two-minute animation with quick cuts between about twenty different short little shots/scenes. The file exports fine as a .mov video file, for example, so I don't understand why it says I don't have enough memory.
Any help would be greatly appreciated. Thanks!

If you get that error that quickly that sounds pretty suspect to me as well.
When you rendered your .mov did you set it to render in RAM or Disk from the settings during export? If you rendered it in RAM, something else is going on.
If there's nothing proprietary in the animation I'd be happy to try to export it on Windows to isolate it to a potential OSX issue. I have a 16GB and 32GB system with Win64 Flash CC on it I can try. Just post a link or private message a link and I'll give it a try.
Typically export issues are related to ADT limited to 128MB ram by default but it doesn't seem likely CreateJS or JSFL would utilize it. Just for fun you may want to increase the default size of the JVM at this path:
/Users/<user>/Library/Application Support/Adobe/Flash CC/<language>/Configuration/ActionScript 3.0/jvm.ini
Close Flash, open that file, increase the value from 128 to say, 384:
-Xmx384m
Save the file, restart Flash. See if it can export.

Airport Express - Discontinuous Audio when used for streaming music

I recently installed a new iMac with Leopard along with Time Capsule as the base station connected wirelessly to the iMac. Added Airport Express to this network and everything looks like it works after a couple of tries.
When I play iTunes on the iMac and select the Airport Express speakers, I get a discontinuous sound. iTunes plays the music for 10 sec, stops for a few sec, then picks up where it left off...repeat endlessly.
iTunes plays back fine on the computer's speakers.
Any thoughts on how to fix the discontinuous music streaming ?

1. Check to make sure that iTunes isn't hogging all of your CPU when it is running. If your CPU starts running at 100%, you will get audio dropouts. Make sure that unnecessary processes don't load at boot time.
ok, cpu is fine, between 0 and 25% when playing
2. In Quicktime, Edit -> Preferences -> Quicktime Preferences -> Audio -> uncheck "Safe Mode". If this doesn't work, then recheck. You should reboot to make sure.
DOne, rebooted, undone, redone, nothing helps
3. In Airport Express Utility, Wireless -> Wireless Options -> Check on Use Interference Robustness
also done
4. If you have a lot of wireless internet routers in your neighbourhood you can try changing your wireless channel. Netstumbler will show you what's going on in your area.
tried all of the 13 channels!
5. If using a router and your Airport Express is a client of your router, move the antennas on your wireless router. One of the antennae should be at a 45 degree angle from the router so that the two antennas don't cause a conflict with each other. (Imagine dropping two stones into a pool of water where the waves created by the stones are equal to the radio waves produced by your router; the waves hit each other and distort the path of each one; by moving one of the antennae on an angle, this conflict is avoided.)
antennas turned as you told me, still not better
6. In iTunes, you might try changing the following: Edit -> Preferences -> Advanced -> Change the buffer streaming to "small" (or one of the others).
done, and also tried "medium" and "large"....
7. If you are using a third-party router, and you are comfortable with changing the settings, and if you have this setting, you might want to try lowering or increasing the Beacon Interval.
not familiar with this, what is a third party router? I have one main router for adsl and digital tv, + trying to get airport working for music...
8. Of course, don't have a metal filing cabinet, or hollow tubes (yeah, even toilet paper rolls -- so no iTunes in the bathroom, please) -- as these would also interfere with broadcast.
no interferences, no metallic cabinet, no toilets around lol
what can I do more? give it back to the shop, buy a MAC computer instead of my pc? I think I'm going to give that thing back to the shop....
Thank you very much for all your help but here I'm realy, realy getting fed up with this. Either it should work perfectly, either not, but here, sometimes it works, sometimes not, and there's no appearant reason when it drops.....you'll never know when it's gonna happen and for how long.
So disapointed!

Error when publishing to email Captivate 5

Hi
I am trying to publish a movie and send in an email but keep getting an error. The Publish button doesnt look active but after a while it displays the following:
'Encountered a probelm while sending an email'. I saw a post about Google Chrome and pop-ups but couldnt find the steps as listed.
Please help.
Thanks

Hi - if you search you will find a few questions varying on this theme, and I'm having a similar problem. It seems as though it may be related to Flash and Reader versions, as when Reader 10.1.4 upgraded automatically to 10.1.5 suddenly I was unable to read any new or previously working PDF files. I also had a colleague say that if he rolled back to Flash 11 (no later than just Flash 11) it started working again. If you want to try this, you can download an older version here - http://get.adobe.com/uk/reader/otherversions/
If this is the case, there seems to be no solution as yet (I happened to log in to make sure there had been no replies and saw your message!), but you can keep an eye on this thread to see if anything is posted here - http://forums.adobe.com/message/5011573#5011573
Cheers,
Jac

Choppy audio when publishing for review - Captivate 4

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