Choppy playback, freezing, slow re-indexing every time project opens
Software:
Premiere Pro CS5.5.2
Windows 7 Home Premium 64-bit
Source footage AVCHD (MTS files) from a Panasonic TM300 (1920x1080).
Hardware:
Gigabyte Z77X-UD3H motherboard
Intel i7-3770K CPU @ 3.50GHz 3.90 GHz
Memory 16Gb
NVidia GeForce GTX 680 (unlocked so Premiere recognises it)
Program on C drive (230GB - 60 GB free))
Projects on E drive (1 TB - 530 GB free). Projects in separate sub-folders. Autosaves go to these sub-folders.
Raw footage and project media on G drive (2 TB - 320 GB free).
Footage files for projects are stored in separate sub-folders. The entire AVCHD folder from the camera is included.
Sub-folders 'Media Cache' and 'Media Cache Files' are in a folder called "~ADOBE MEDIA CACHE"
A folder called "~PROJECT MEDIA" contains sub-folders for each project. This is set as the scratch disk where the Adobe Premiere Pro Preview Files are stored.
All drives are SATA on local computer.
As far as I know I have no third party plugins.
I have trashed the prefs by holding Shift+Alt
I have removed large amounts of old data from the 'Media Cache' and 'Media Cache Files'
I see this problem appearing frequently in the forum but so far no definitive answers.
Opening projects takes for ever as Premiere searches for media.
Scrubbing video is slow and erratic, the frame often freezes while the CTI goes along. Happens using arrows, or shuttle or just pressing the start arrow and letting it run, in both source and program windows.
I also sometimes get 'Not responding' in the frame, but the CPU and memory are not fully used - not even half.
I was having the 'Not responding' problem when closing Photoshop CS3 (part of the Production Premium suite) but it got progressively worse and eventually Photoshop wouldn't even open so I've now uninstalled it.
Could it all be a problem with the PP CS5.5 installation?
Does anyone know if this happens with PP CS5.1? I'm thinking of going back as I can't remember having these problems when I used that.
If I do go back should I uninstall CS5.5 first?
This is all very frustrating as I'm sure you realise. I really hope you can help.
UPDATE: created another new project using avanishdivya's suggestions and this time it seems to be working well. Project loaded without long periods looking for media and conforming. Fast forward and back using JKL keys and program monitor shuttle working properly. CTI in timeline is laggy but maybe it always was - I can't remember! Anyway, thanks avanishdivya.
BTW Windows had just done a whole lot of updates before I started this project.
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Process: Safari [263]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.6 (5533.22.3)
Build Info: WebBrowser-75332203~3
Code Type: X86 (Native)
Parent Process: launchd [83]
Date/Time: 2011-11-02 21:47:50.472 -0400
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 31400359-3B37-4B24-BD3D-E4B9BB666A08
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x92602b30 WebCore::RenderReplaced::computeReplacedLogicalWidth(bool) const + 208
1 com.apple.WebCore 0x9271f845 WebCore::RenderBox::computePositionedLogicalWidthReplaced() + 501
2 com.apple.WebCore 0x9265cdf3 WebCore::RenderBox::computePositionedLogicalWidth() + 35
3 com.apple.WebCore 0x924aa348 WebCore::RenderBox::computeLogicalWidth() + 1160
4 com.apple.WebCore 0x9263aa82 WebCore::RenderIFrame::layout() + 18
5 com.apple.WebCore 0x924c104b WebCore::RenderBlock::layoutPositionedObjects(bool) + 203
6 com.apple.WebCore 0x924a5c80 WebCore::RenderBlock::layoutBlock(bool, int) + 1968
7 com.apple.WebCore 0x924a4ad0 WebCore::RenderBlock::layout() + 48
8 com.apple.WebCore 0x924a4960 WebCore::RenderView::layout() + 272
9 com.apple.WebCore 0x924a2c9c WebCore::FrameView::layout(bool) + 1308
10 com.apple.WebCore 0x9265bf5b WebCore::Timer<WebCore::FrameView>::fired() + 43
11 com.apple.WebCore 0x9240dc1d WebCore::ThreadTimers::sharedTimerFiredInternal() + 157
12 com.apple.WebCore 0x9240daf2 WebCore::ThreadTimers::sharedTimerFired() + 66
13 com.apple.WebCore 0x92fdcec4 __ZN7WebCoreL10timerFiredEP16__CFRunLoopTimerPv + 68
14 com.apple.CoreFoundation 0x923218f5 CFRunLoopRunSpecific + 4469
15 com.apple.CoreFoundation 0x92321aa8 CFRunLoopRunInMode + 88
16 com.apple.HIToolbox 0x94b4b2ac RunCurrentEventLoopInMode + 283
17 com.apple.HIToolbox 0x94b4b0c5 ReceiveNextEventCommon + 374
18 com.apple.HIToolbox 0x94b4af39 BlockUntilNextEventMatchingListInMode + 106
19 com.apple.AppKit 0x936c56d5 _DPSNextEvent + 657
20 com.apple.AppKit 0x936c4f88 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
21 com.apple.Safari 0x000166ad 0x1000 + 87725
22 com.apple.AppKit 0x936bdf9f -[NSApplication run] + 795
23 com.apple.AppKit 0x9368b1d8 NSApplicationMain + 574
24 com.apple.Safari 0x0000acee 0x1000 + 40174
Thread 1:
0 libSystem.B.dylib 0x96cb734e __semwait_signal + 10
1 libSystem.B.dylib 0x96ce1ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x918a4d58 ***::TCMalloc_PageHeap::scavengerThread() + 824
3 com.apple.JavaScriptCore 0x918a4d8f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
5 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x96cb734e __semwait_signal + 10
1 libSystem.B.dylib 0x96ce1ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.WebCore 0x923f7587 WebCore::IconDatabase::syncThreadMainLoop() + 279
3 com.apple.WebCore 0x923f4e19 WebCore::IconDatabase::iconDatabaseSyncThread() + 761
4 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
5 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x96cb0166 mach_msg_trap + 10
1 libSystem.B.dylib 0x96cb795c mach_msg + 72
2 com.apple.CoreFoundation 0x92320e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92321aa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x943fb18c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
6 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x96cb734e __semwait_signal + 10
1 libSystem.B.dylib 0x96ce1ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x916f96b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9241077c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
5 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x96cb0166 mach_msg_trap + 10
1 libSystem.B.dylib 0x96cb795c mach_msg + 72
2 com.apple.CoreFoundation 0x92320e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x92321aa8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x0002f33d 0x1000 + 189245
5 com.apple.Safari 0x0002f08a 0x1000 + 188554
6 com.apple.Safari 0x0002f023 0x1000 + 188451
7 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
8 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x96cb734e __semwait_signal + 10
1 libSystem.B.dylib 0x96ce1ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.QuartzCore 0x96f31a09 fe_fragment_thread + 54
3 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
4 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x96cb734e __semwait_signal + 10
1 libSystem.B.dylib 0x96ce1ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x916f96b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.Safari 0x001ae478 0x1000 + 1758328
4 com.apple.Safari 0x00044cdd 0x1000 + 277725
5 com.apple.Safari 0x00044c2d 0x1000 + 277549
6 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
7 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 8:
0 com.apple.CoreFoundation 0x92304045 CFBooleanGetTypeID + 5
1 com.apple.CFNetwork 0x9445e610 WriteStreamCallbacks::_setProperty(__CFWriteStream*, __CFString const*, void const*, void*) + 52
2 com.apple.CoreFoundation 0x92333ba5 _CFStreamSetProperty + 53
3 com.apple.CoreFoundation 0x92333c1f CFWriteStreamSetProperty + 95
4 com.apple.CFNetwork 0x9444da68 HTTPNetConnection::createStreams(__CFWriteStream**, __CFReadStream**) + 174
5 com.apple.CFNetwork 0x9444b695 NetConnection::initialize(NetConnection::Options&) + 157
6 com.apple.CFNetwork 0x9444d181 HTTPNetConnection::initialize(__CFString const*, long, unsigned long, __CFDictionary const*, NetConnection::Options&) + 87
7 com.apple.CFNetwork 0x9444f196 HTTPNetConnection_NoAuth::initialize(__CFString const*, long, unsigned long, __CFDictionary const*, NetConnection::Options&) + 100
8 com.apple.CFNetwork 0x943ffcda CFHTTPConnectionCreate + 98
9 com.apple.CFNetwork 0x9446c988 HTTPConnectionCacheEntry::copyConnectionForProtocol(HTTPProtocol*, __CFHTTPMessage*, unsigned char*) + 2926
10 com.apple.CFNetwork 0x9446aa66 HTTPConnectionCache::CopyConnectionForProtocol(HTTPProtocol*, __CFHTTPMessage*, unsigned char*) + 154
11 com.apple.CFNetwork 0x94468f14 HTTPProtocol::createStream() + 1494
12 com.apple.CFNetwork 0x944694d2 HTTPProtocol::createAndOpenStream() + 770
13 com.apple.CFNetwork 0x9447d8d2 URLConnectionLoader::loaderScheduleOriginLoad(_CFURLRequest const*) + 420
14 com.apple.CFNetwork 0x9447d711 URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 595
15 com.apple.CFNetwork 0x9447c76d URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 239
16 com.apple.CFNetwork 0x9447cbf7 URLConnectionLoader::processEvents() + 95
17 com.apple.CFNetwork 0x94427c2b MultiplexerSource::perform() + 189
18 com.apple.CoreFoundation 0x9232140f CFRunLoopRunSpecific + 3215
19 com.apple.CoreFoundation 0x92321aa8 CFRunLoopRunInMode + 88
20 com.apple.Foundation 0x94fa1520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
21 com.apple.Foundation 0x94f3ddfd -[NSThread main] + 45
22 com.apple.Foundation 0x94f3d9a4 __NSThread__main__ + 308
23 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
24 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x96cff60a select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
2 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x96cb734e __semwait_signal + 10
1 libSystem.B.dylib 0x96ce1ccd pthread_cond_wait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x916f96b1 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
3 com.apple.WebCore 0x9241077c WebCore::LocalStorageThread::threadEntryPoint() + 188
4 libSystem.B.dylib 0x96ce1055 _pthread_start + 321
5 libSystem.B.dylib 0x96ce0f12 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x178321c8 ecx: 0x178321c8 edx: 0x00000300
edi: 0x1783c640 esi: 0x00000001 ebp: 0xbfffe678 esp: 0xbfffe630
ss: 0x0000001f efl: 0x00010246 eip: 0x92602b30 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x5d3ffc com.apple.Safari 5.0.6 (5533.22.3) <79731a26a77704fb4831e3adc020a381> /Applications/Safari.app/Contents/MacOS/Safari
0x644000 - 0x64ffff libxar.1.dylib ??? (???) /usr/lib/libxar.1.dylib
0x657000 - 0x681fe8 com.apple.framework.Apple80211 5.2.8 (528.1) <97dfd0c2d44d3c5839dd96f74e43d9c2> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x692000 - 0x6a1ffc SyndicationUI ??? (???) <4cb2f7ffaf3185ff4e036082064e7121> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x11db0000 - 0x1215efe3 com.apple.RawCamera.bundle 3.3.0 (533) <05a38d218556434c8baa850a6ec99b37> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x158c4000 - 0x158c9ff3 libCGXCoreImage.A.dylib ??? (???) <30bd95e38c8a203ee387013527cfd9d0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x900d0000 - 0x900d5fff com.apple.CommonPanels 1.2.4 (85) <c135f02edd6b2e2864311e0b9d08a98d> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x900d6000 - 0x900f5ffa libJPEG.dylib ??? (???) <6d61215d5adfd74f75fed2e4db29a21c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x900f6000 - 0x904b4fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x904df000 - 0x9055eff5 com.apple.SearchKit 1.2.2 (1.2.2) <3b5f3ab6a363a4d8a2bbbf74213ab0e5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9055f000 - 0x905bbff7 com.apple.htmlrendering 68 (1.1.3) <1c5c0c417891b920dfe139385fc6c155> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x905bc000 - 0x90607fe1 com.apple.securityinterface 3.0.4 (37213) <16de57ab3e3f85f3b753f116e2fa7847> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9166d000 - 0x916aefe7 libRIP.A.dylib ??? (???) <cd04df9e8993c51312c8cbcfe2539914> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x916af000 - 0x916d3feb libssl.0.9.7.dylib ??? (???) <5b29af782be5894be8b336c9c73c18b6> /usr/lib/libssl.0.9.7.dylib
0x916d4000 - 0x916e1fe7 com.apple.opengl 1.5.10 (1.5.10) <95c3d857570a137d0e8285c9eafa1112> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x916e7000 - 0x916e9ff5 libRadiance.dylib ??? (???) <73169d8c3fc31df4005e8eaa0d16bde5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x916ea000 - 0x916edfff com.apple.help 1.1 (36) <1a25a8fbb49a830efb31d5c0a52939cd> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x916ee000 - 0x91905ff7 com.apple.JavaScriptCore 5534 (5534.49) <b6a2c99482d55a354e6281cd4dd82518> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x91906000 - 0x9190bfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9190c000 - 0x91913ff7 libCGATS.A.dylib ??? (???) <8875cf11c0de0579423ac6b6ce80336d> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
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0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib -
Every time I open my emails, my phone freezes so I can't do anything, it lasts around 10 minutes, does anyone know how to solve this?
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
Note:
Make sure your Device is up tp Date. -
Illustrator CC is slow and crashes every time i close a file
Illustrator CC is slow and crashes every time i close a file. Can anyone help me please?
This is the report after the crash:
Adobe Illustrator [692]
Path: /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 256 (17.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [106]
Date/Time: 2013-08-27 09:53:40.327 +0200
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 14621814 sec
Crashes Since Last Report: 187
Per-App Interval Since Last Report: 219398 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 29F60637-A869-47C6-A870-3D5101B9404F
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Main Thread Dispatch queue: com.apple.main-thread
0 com.adobe.owl 0x0000000106516fdd OWLDictionaryPutReleasableValue + 181382
1 com.adobe.owl 0x00000001065158ce OWLDictionaryPutReleasableValue + 175479
2 com.adobe.owl 0x00000001064eb794 OWLDictionaryPutReleasableValue + 3133
3 com.adobe.owl 0x00000001064d1185 OWLControlBarGetResizeGripper + 47691
4 com.adobe.owl 0x00000001064d0f4e OWLControlBarGetResizeGripper + 47124
5 com.adobe.owl 0x00000001064cee70 OWLControlBarGetResizeGripper + 38710
6 com.adobe.owl 0x00000001064bec8e OWLCocoaResetHotViews + 3978
7 com.apple.AppKit 0x00007fff83b8ae5d -[NSWindow _document:shouldClose:contextInfo:] + 133
8 com.apple.AppKit 0x00007fff83b8acbc -[NSWindow _close:] + 142
9 com.apple.AppKit 0x00007fff83aa2eda -[NSApplication sendAction:to:from:] + 95
10 com.apple.AppKit 0x00007fff83aa2e39 -[NSControl sendAction:to:] + 94
11 com.apple.AppKit 0x00007fff83b81df4 -[NSButtonCell performClick:] + 483
12 com.adobe.owl 0x00000001064bede5 OWLCocoaResetHotViews + 4321
13 com.adobe.owl 0x00000001064bceca OWLThemeAddBrush + 18276
14 com.adobe.owl 0x00000001065413ae OWLDockGetPreferredOrigin + 9376
15 com.adobe.owl 0x00000001065417b9 OWLDockGetPreferredOrigin + 10411
16 com.adobe.owl 0x00000001064bb737 OWLThemeAddBrush + 12241
17 com.adobe.owl 0x00000001064a726a 0x106489000 + 123498
18 com.apple.AppKit 0x00007fff83a473a7 -[NSWindow sendEvent:] + 5409
19 com.adobe.owl 0x00000001064bfaca OWLCocoaResetHotViews + 7622
20 com.apple.AppKit 0x00007fff8397cafa -[NSApplication sendEvent:] + 4719
21 com.adobe.dvaui.framework 0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
22 com.adobe.exo.framework 0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
23 com.apple.AppKit 0x00007fff839136de -[NSApplication run] + 474
24 com.adobe.exo.framework 0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
25 com.adobe.illustrator 0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
26 com.adobe.illustrator 0x000000010042e74c CAIApplication::RunApp() + 396
27 com.adobe.illustrator 0x0000000100419a57 main + 135
28 com.adobe.illustrator 0x0000000100002c94 start + 52
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8508bc0a kevent + 10
1 libSystem.B.dylib 0x00007fff8508dadd _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff8508d7b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8508d2de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff8508cc08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff8508caa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850b1881 _pthread_cond_wait + 1286
2 com.adobe.AGM 0x0000000103894dcb AGMTerminate + 3265921
3 com.adobe.AGM 0x000000010389587d AGMTerminate + 3268659
4 com.adobe.AGM 0x00000001038ab8a8 AGMTerminate + 3358814
5 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850ad8f9 nanosleep + 148
2 libSystem.B.dylib 0x00007fff850ad863 usleep + 57
3 ...ustrator.plugins.dBrushTool 0x00000001221fc723 PluginMain + 355203
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 5:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 6:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 7:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 ...ustrator.plugins.dBrushTool 0x00000001221fd077 PluginMain + 357591
Thread 8: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff850b6932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff8273f468 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 9: IPCClient rcvr: FMClient.501.692.140735081516224.1
0 libSystem.B.dylib 0x00007fff850b6932 select$DARWIN_EXTSN + 10
1 ...extensis.cpp-core-framework 0x000000012690d169 GIPCReceiver::OSWaitForData() + 2975
2 ...extensis.cpp-core-framework 0x0000000126901b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
3 ...extensis.cpp-core-framework 0x000000012697fed9 GThread::PthreadInternal(void*) + 223
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 10: Agent IF Message Handler
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850b1881 _pthread_cond_wait + 1286
2 ...extensis.cpp-core-framework 0x000000012693f3ce GSemaphore::TimedWait(unsigned int) + 76
3 ...extensis.cpp-core-framework 0x00000001269063f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
4 ....ExtensisFontManagement.sdk 0x0000000126ece271 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
5 ....ExtensisFontManagement.sdk 0x0000000126ece98e GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
6 ...extensis.cpp-core-framework 0x000000012697fed9 GThread::PthreadInternal(void*) + 223
7 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 11: IPCDataHandler for rcvr: FMClient.501.692.140735081516224.1
0 libSystem.B.dylib 0x00007fff850b6932 select$DARWIN_EXTSN + 10
1 ...extensis.cpp-core-framework 0x00000001269093d1 -[IPCDataHandler handleDataFromSocket:] + 2197
2 com.apple.Foundation 0x00007fff822b8114 __NSThread__main__ + 1429
3 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
4 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff85072d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff850733ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff8271d902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff8271cd8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8233714f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff822b8114 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850ad8f9 nanosleep + 148
2 ...or.plugins.ScriptingSupport 0x00000001212e6d38 ScObjects::Thread::wait(unsigned int) + 56
3 ...or.plugins.ScriptingSupport 0x00000001212cf10e ScObjects::BridgeTalkThread::run() + 174
4 ...or.plugins.ScriptingSupport 0x00000001212e68f5 ScObjects::Thread::go(void*) + 165
5 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff850b6956 recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000012a7be231 Invoke + 51265
2 ServiceManager-Launcher.dylib 0x000000012a7bd5d6 Invoke + 48102
3 ServiceManager-Launcher.dylib 0x000000012a7bc678 Invoke + 44168
4 ServiceManager-Launcher.dylib 0x000000012a7bc6e6 Invoke + 44278
5 ServiceManager-Launcher.dylib 0x000000012a7b72e4 Invoke + 22772
6 ServiceManager-Launcher.dylib 0x000000012a7b7cfe Invoke + 25358
7 ServiceManager-Launcher.dylib 0x000000012a7b7c0b Invoke + 25115
8 ServiceManager-Launcher.dylib 0x000000012a7bb36e Invoke + 39294
9 ServiceManager-Launcher.dylib 0x000000012a7bb4b2 Invoke + 39618
10 ServiceManager-Launcher.dylib 0x000000012a7bb26d
Invoke + 39037
11 ServiceManager-Launcher.dylib 0x000000012a7bb1e6 Invoke + 38902
12 ServiceManager-Launcher.dylib 0x000000012a7a9916 IMSConnect + 2982
13 ServiceManager-Launcher.dylib 0x000000012a7adb05 IMSConnect + 19861
14 ServiceManager-Launcher.dylib 0x000000012a7bbe46 Invoke + 42070
15 ServiceManager-Launcher.dylib 0x000000012a7bdef3 Invoke + 50435
16 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
17 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff8508ca2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8508ce3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff8508caa5 start_wqthread + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 17:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 18:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 21:
0 libSystem.B.dylib 0x00007fff85072db6 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
2 com.adobe.illustrator 0x000000010000d6b7 basic::thread_base::_call(void*) + 119
3 ...ple.CoreServices.CarbonCore 0x00007fff804610d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 22:
0 libSystem.B.dylib 0x00007fff850ada6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850b1881 _pthread_cond_wait + 1286
2 com.adobe.AFlame 0x000000013ce02b1b Flame_GetInterface + 1328376
3 com.adobe.AFlame 0x000000013cdba234 Flame_GetInterface + 1031185
4 libSystem.B.dylib 0x00007fff850abfd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850abe89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000002 rbx: 0x0000000000000000 rcx: 0x00007fff7089c650 rdx: 0x00000000005e8300
rdi: 0x0000000109ef4800 rsi: 0x0000000000000000 rbp: 0x00007fff5fbfeb20 rsp: 0x00007fff5fbfeae0
r8: 0x0000000000000001 r9: 0x000000012acca990 r10: 0x000000012acbdc50 r11: 0x0000000000000000
r12: 0x0000000077636c6f r13: 0x00007fff5fbfec01 r14: 0x0000000136c3b6c0 r15: 0x000000012acca610
rip: 0x0000000106516fdd rfl: 0x0000000000010246 cr2: 0x0000000000000000
Binary Images:
0x100000000 - 0x101430fff +com.adobe.illustrator 256 (17.0.0) <E34E6120-14D0-3467-A23C-C55B5B80B913> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x102520000 - 0x103265ff7 +libicudata.40.0.dylib 40.0.0 (compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x103279000 - 0x1032c8fff +com.adobe.headlights.LogSessionFramework ??? (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1032fe000 - 0x103300fff +com.adobe.AdobeCrashReporter 7.0 (7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x103306000 - 0x103356fff +com.adobe.aiport aiport version 16.0.0 (16.0.0.256) <CDE1A155-45AC-30BB-8347-943980377322> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x103379000 - 0x1033cdfff +com.adobe.filterport filterport version 16.0.0 (16.0.0.256) <A7D0F187-0123-340C-B456-919DB5F661E7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1033f6000 - 0x1033f6ff7 +com.adobe.SPBasic SPBasic version 16.0.0 (16.0.0.256) <DBFFDCE5-C8A5-3C83-91A7-75E40BFF917D> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1033fb000 - 0x10353ffff +com.adobe.ACE AdobeACE 2.20.02.30929 (2.20.02.30929) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x103552000 - 0x103b23fff +com.adobe.AGM AdobeAGM 4.30.20.30929 (4.30.20.30929) <7D9DF39D-A7FA-3284-84B2-5BA83794981A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103bc0000 - 0x103bfdfff +com.adobe.ARE AdobeARE 1.5.02.30929 (1.5.02.30929) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103c05000 - 0x103d03ff7 +com.adobe.AXEDOMCore AdobeAXEDOMCore 3.8.0.30807 (3.8.0.30807) <DF0EC9F6-D499-39B8-B2F4-CAF4F742D702> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x103daf000 - 0x103dccfff +com.adobe.BIB AdobeBIB 1.2.03.30929 (1.2.03.30929) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103dd4000 - 0x103dfafff +com.adobe.BIBUtils AdobeBIBUtils 1.1.01 (1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x103e02000 - 0x104112ff7 +com.adobe.CoolType AdobeCoolType 5.13.00.30929 (5.13.00.30929) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10415a000 - 0x1046f3fff +com.adobe.MPS AdobeMPS 5.8.1.30604 (5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104770000 - 0x1056f3fef +com.adobe.psl AdobePSL 14.0.0.30830 (14.0.0.30830) <7BDC4AF7-B14F-3DE0-B47A-E69B37529A6B> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x1058b4000 - 0x105921fff +com.adobe.AdobeXMPCore Adobe XMP Core 5.5 -c 14 (79.151739) <95D40B8F-C287-3F7B-945C-CEEE0D5399A2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105954000 - 0x105a60fff +com.adobe.AdobeXMPFiles Adobe XMP Files 5.6 -f 50 (79.151739) <6C763585-FC85-3A15-B089-7D43EF73F6A8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x105b0e000 - 0x105bb8fe7 +libicucnv.40.0.dylib 40.0.0 (compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x105be0000 - 0x105d20fe7 +libicui18n.40.0.dylib 40.0.0 (compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x105da0000 - 0x105ea2fef +libicuuc.40.0.dylib 40.0.0 (compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x105eeb000 - 0x106019fff +com.winsoft.wrservices WRServices 7.0.0 (7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x106077000 - 0x1061d0ff7 +com.adobe.linguistic.LinguisticManager 7.0.0 (19061) <F6095811-7D5F-3E06-A664-1EB9FBF8C761> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x10621e000 - 0x106226fff +com.adobe.coretech.adobesplashkit AdobeSplashKit version 1.0 (1.0) <657ED4E5-4FC2-3012-B36F-B60896021CB2> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
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0x126323000 - 0x126364fff +com.adobe.illustrator.plugins.KeyboardShortcuts Keyboard Shortcuts version 17.0.0 (17.0.0) <5CA731C2-3BF3-338D-8B29-6255606B6066> /Applications/Adobe Illustrator CC/Plug-ins.localized/Extensions.localized/Keyboard Shortcuts.aip/Contents/MacOS/KeyboardShortcuts
0x126380000 - 0x126382fff +com.adobe.illustrator.plugins.FlattenS Flatten Suite verHi mjsa1,
Please see Error "The Organizer Database is damaged and will be reset..." | Acrobat 9.
If you're still having trouble, please let us know!
Best,
Sara -
Firefox freezes up for 2 full minutes, every time I open it.
After I open Firefox, I have about two or three minutes to browse around before it freezes up. I get the "not responding" message. This lasts for a full two minutes, at least. There's always time to pop open IE or Chrome and get the information I need, but usually wait it out.
It is this, and the fact that I am asked to load new Java updates and restart Firefox EVERY TIME I open the browser that is leading me toward switching to Chrome. Firefox used to be the better alternative, now I get more reliability out of every other browser I use.See Here http://www.apple.com/support/itunes/troubleshooting/
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HT201412 My Macbook pro freezes for few minutes every time I startup after charging
My Macbook pro freezes for few minutes every time I startup after charging
I am using the latest update of IoS'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
:[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem. -
I recently (about a month ago) downloaded the newest version of Firefox and ever since, the browser freezes virtually EVERY time I open a new Mozilla browser window. I did not ever have this problem in the past.
Are you using the Default Theme? ''If not, switch to the Default Theme.''
If it isn't a problem with a 3rd party Theme, try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most other Add-ons.''
# You can open the Firefox 4.0 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes -
every time i open up a tab with fire fox other window open with 8 tabs each & y=they all state ::
Index of file:///C:/Program Files (x86)/Mozilla Firefox/
I tried searching on google but no help.. what do i do??Hello Susanne.
You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] and select ''Disable all add-ons''. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.
If you want support for one of your add-ons, you'll need to contact its author.
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