Choppy playback with AVCHD Videos

I have a 2013 souped up Macbook Pro. I just got a new Canon XA20 that shoots in AVCHD. The playback seems slightly jerky in the AVCHD format on my Macbook Pro. Does anyone have any suggestions. This dhould not be a RAM, or SD card issue as those are all top of he line.

I did some more testing today using the FullHD clips (those specified in my original post) with Radeon 6970.
I can speed up the clips to cca 750% without any issues. While playing back this sped up clip the CPU is used at 50-60 %. (disk read is cca 25MB/s)
When I speed the clip up to 850% the playback runs for a few seconds while the CPU is being used cca 60% and then suddenly becomes an unwatchable slideshow while the CPU usage drops to 30-40%. (disk read cca 30MB/s)
When I speed the clip up to my sometimes desired 5000% the playback runs for a few frames and then becomes an unwatchable slideshow while the CPU usage drops to 25-35%. (disk read cca 45MB/s, odd)
So absolutely no change here.
Any ideas, Adobe?

Similar Messages

I am experiencing choppy playback with converted .flv video file?

I have just reinstalled a fresh copy of Windows XP Pro and then installed CS4. I have updated the suite and tried converting my first .avi file. I was told in a previous post that I should not use K-lite Codec pack with Pr Pro, so I tried using the Adobe Media Encoder included in the CS4 package. It took the media encoder a better part of an hour to covert Beerfest from an .avi file to a .flv file. I was hoping this would allow for a better quality playback, Unfortunately it did not work. During playback with no edits or cuts of any kind, I still experience huge sync problems with the audio and the video. I heard there is a way to use you GPU to accelerate the speed of Pr. Can someone please help me configure my system if that is possible?
Should I use a third party encoder or codec? IF so which one? Is there a general setup guide or tutorial that I can review so I can make sure all my settings are correct, for playing and editing .avi files? Once I import an .avi file into a sequence, is there something more I should do before I begin to edit and playback?
If anyone could help me get started I would be very appreciative.
My System
AMD Anthlon 64 X2
6400 3.2 GHZ (OverClocked to 3.42Ghz)
8GB G-skill SDRAM (3.25GB recognized by XP Pro)c
Nividia 8800GT Video Card
OS Windows XP Pro SP3

I was told in a previous post that I should not use K-lite Codec pack with Pr Pro
This was good advice. K-Lite, though one of the more benign CODEC "packs," has still caused many users all sorts of grief.
Along with the answer to Jeff's question, please let us know the complete specs. on your Export. It could be something simple there.
Good luck,
Hunt

PS CS6 has no sound with AVCHD videos from Sony Cybershot

System Specs:
PS CS6, fully updated
win7/64 fully patched
16gb ram, 11+ GB free
ssd scratch drive, 40gb free
camera: Sony cybershot dsc-hx30v
files: *.MTS
CPU: intel quad core sandy bridge 2600k, 3.4Ghz
GPU: AMD 6950 2gb
The videos play fine in VLC 2.0.1, windows media player, GSpot 2.70a (in thumbnail window). An ancient Nero showtime even sort of plays the video (choppy and partially mangled), but the audio is fine. VLC and WMP play smoothly at full screen, 2560x1600.
In PS, there is no audio. Both microphone icons have sound waves emanating and I have tried all 4 combinations of mute and play.
I can edit and save them to h.264, high quality, 1920x1080, 59.94 fps, progressive *.mp4 file. The video plays on the other players, but again there is no sound.
GSpot shows LAV splitter -> ffdshow addio decoder -> ac3filter -> default directSound device (see details below)
When playing in PS, the video is choppy. It will play for ~1/2 second and then stutter.
Searching for a suitable group with key words (photoshop cs6 avchd video no sound)
yields 505 groups. Looks like any group to have ever had cs6 in a thread. Hmmm.
It can't be a codec problem if every other video product I have plays the files. It is certainly not a hardware limitation. It looks like a PS bug.
========================================
GSpot audio dump:
Type
REND
Function
Renderer
DSH
4CC
PCM
DSH
Friendly Name
Default DirectSound Device
DSH
DirectShow CLSID
CLSID_DSoundRender {79376820-07D0-11CF-A24D-0020AFD79767}
FIL
File Description
DirectShow Runtime.
FIL
Company Name
Microsoft Corporation
FIL
File Version
6.6.7600.16385 (win7_rtm.090713-1255)
FIL
Internal Name
Quartz.dll
FIL
Legal Copyright
© Microsoft Corporation. All rights reserved.
FIL
Original Filename
Quartz.dll.mui
FIL
Product Name
Microsoft® Windows® Operating System
FIL
Product Version
6.6.7600.16385
REG
Driver File
C:\Windows\SysWOW64\quartz.dll
REG
Merit
0x00800000
================================================================
PS help -> sys_info:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3400 MHz
Built-in memory: 16361 MB
Free memory: 11667 MB
Memory available to Photoshop: 14721 MB
Memory used by Photoshop: 81 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: ATI Technologies Inc.
Video Card Renderer: AMD Radeon HD 6900 Series
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1600, right: 2560
Video Card Number: 1
Video Card: AMD Radeon HD 6900 Series
OpenCL Unavailable
Driver Version: 8.850.0.0
Driver Date: 20110419000000.000000-000
Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.d ll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Video Mode: 2560 x 1600 x 4294967296 colors
Video Card Caption: AMD Radeon HD 6900 Series
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number:xxxxxxxxxxxxxxxxxxxxxxxxxx
Application folder: E:\photoshop6\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\brianp\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
H:\, 74.2G, 39.6G free
E:\, 26.7G, 20.4G free
Required Plug-ins folder: E:\photoshop6\Adobe Photoshop CS6 (64 Bit)\Required\
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Meredith,
It is perfectly legal to decode Dolby to simple stereo with the licensed codec included with Windows 7. There may be some restriction on writing AC-3 content in 5.1 format. If Adobe wanted to, it could read from the licensed, installed codec and write the edited files in any of the audio formats it does support.
I do not believe it is a can't; it's a won't.
"... only a few digital cameras on the market with that encoder."
There are dozens of digital cameras and camcorders from Canon, Hitachi, JVC, Leica, Panasonic and Sony which use AVCHD and many more are on the way.
Almost every medium and top-tier video editor also supports AVCHD/MTS format including Avid, Premier, Final Cut, AVS, Blender, VideoStudio, PowerDirector, Windoz Movie Maker, Nero, Pinnacle, Vegas and Openshot.
Adobe advertises on http://www.adobe.com/products/photoshop/features.html:
Intuitive video creation
Bring Photoshop editing power to your video footage. Easily enhance any clip using the full range of familiar Photoshop tools, and then create movies using an intuitive set of video tools.
Adobe needs to add a bit of fine print here:
Easily enhance any clip [1]
[1] Disclaimer: Adobe has made a strategic decision to withhold Photoshop support for Dolby sound common on many newer and higher fidelity cameras in order to not cannibalize sales of Premier Pro. If you have or plan to buy a video device from Canon, Hitachi, JVC, Leica, Panasonic or Sony, you may not be able to edit or even view movies with audio unless you also install Premier Pro ($799) or use a third party tool to perform audio brain surgery on your movie to rip your audio and hack it back into Photoshop in a non-Dolby form.
I feel that I was mislead by Adobe. And Adobe is still advertising this "Any Clip" claim even though the Dolby "defect" was reported in March in Beta testing. Please don't advertise what you don't support.
Disappointed,
    BrianP

Choppy playback with mxf files...

Hello. I have been working with Premiere Pro CS3 for quite sometime until just recently. Then last week I installed Windows 7, then Premiere Pro CS5.5 along with various updates. I usually work with DVCProHD (Panasonic), 720p, 60p. I just started working on a new project and playback is very choppy, whether the footage is rendered or not. Everything else works fine. My computer (purchased in 2008) has Dual Intel Xeon 5150 (10.64 Ghz total), 4GB DDR2-667 FBDIMM RAM (4x1GB), and an ATI FireGL V3350 256MB PCIe Video Card. I am using a dual monitor set up as I used to do with Premiere Pro CS3 and Windows XP (with no problem before I went to CS5.5). I checked the settings for the Mecury Playback and it seems to show that it is selected but also grayed out (can't be changed to anything else). Anyone have thoughts on why the choppy playback? Even Premiere 6.0 never gave me choppy playback like this. Thanks in advance.

> Exactly how much RAM is Premiere Pro CS5.5 able to use at maximum?
All of it. That's one of the reasons that we ported Premiere Pro to be 64-bit.
Are all files of all types giving you choppy playback, or just some? If it's only some files, then tell us as much as you can about those files.

Choppy playback of AVCHD footage. 1920 x 1080 60p. Imported as optimized media.

So I have some stuff shot on different days, same card, same camera, same settings. 1920 x 1080 AVCHD 60fps progressive, imported as optimized media. I know my computer and external drive are able to handle this kind of footage. What is puzzling is that some clips with the same specs, play back very choppy (like unrendered media) and others play back wonderful. What gives, I must be missing something obvious. Why would some clips play ok and others really badly? I have double checked that everything (codec, frame rate, optimized vs. proxy) is the same by viewing stats in the events browser. Dropping these clips into the timeline does not show they need rendering, but if I output the clip as a master file, it plays fine. I have clips in other events that play great, with the same specs. I am at a real loss. thanks gentlemen.

Sorry, but I can't think of anything during import that would introduce errors that would cause choppy playback. A momemttary loss of connection would be a problem but would typically corrupt the file and it most likely not play at all.
If you hadn't said that some clips played (or previewed) perfectly smoothly, I'd suspect a hardware problem.
Maybe someone else will have some better ideas.
Russ

Choppy playback with QT 10?

Help! I am using Quicktime 10 to watch some videos. Video playback is very choppy, audio seems unaffected. I am on a Macbook Pro, OS 10.6.7. This problem just began a couple of weeks ago. I always do all the software updates recommended by Software Update, so did this problem arise from an update?

If you're still using the DivX 5.2.1 component it could be the cause. The authors acknowledge some issues with QuickTime 7. They also offer a "beta" version of newer software.
Another possible solution to choppy playback might be found in the Audio MIDI Setup app (Utilities folder). Set the audio output format to 44100 Hz and try the file again.

Choppy playback with specific user

Hi All-
I have an older Macbook Pro 2007, 2.4 GHz Intel Core Duo, 6GB 667 MHz DDR2 SDRAM, 10.6.8. I recently purchased a Nikon D800 and when I try to view the HD videos from the camera, it plays back choppy.
However, I created a new "Test" account on my Mac and it plays back perfectly smooth within that account. Do I need to migrate to that new account or might there be some settings or preferences that I could look to change in my original to solve the choppy playback?
Thank you very much-

Hi All-
I have an older Macbook Pro 2007, 2.4 GHz Intel Core Duo, 6GB 667 MHz DDR2 SDRAM, 10.6.8. I recently purchased a Nikon D800 and when I try to view the HD videos from the camera, it plays back choppy.
However, I created a new "Test" account on my Mac and it plays back perfectly smooth within that account. Do I need to migrate to that new account or might there be some settings or preferences that I could look to change in my original to solve the choppy playback?
Thank you very much-

Choppy Playback with CS5 and Quadro FX4800

Hi All,
Can someone please advise, I'm running an i920 Clocked to 3.6 with 12gb of memory and a Quadro FX4800 with Premiere CS5, I've even downloaded the latest 197.85 driver and am experiencing seriously choppy play back with just 2 streams, one with opacity turned down slightly and get crap play back with Cross dissolves or simple dip to blacks , it sort of pauses then plays catch up when trying to play the files - this is seriously frustrating and nothing like the advertised videos.
The files are AVCHD 1080/60p files from my Panasonic TM700, playing a straight file on the timeline is sweet and no problem but add anything else and it plays like crap.I've even tried to reduce playback to 1/2 and 1/4 with no improvement.
The Footage, Scratch and project files are on seperate 500gb single platter fast drives (i've checked) and so know its not my drives / IO.
Does anyone know if its the AVCHD files or Premiere and has anyone else experienced / experiencing this???

I am having the same problem. Working with Canon 5D 1080p footage @24 fps, using the DSLR preset for 1080/24p, and running up to two layers of footage, some ultra key applied in places.
System is i7980x, 6GB RAM (1600mhz), Quadro fx4800, running windows 7 64 bit.
Everything was running like butter a week ago (same sequence, settings, effects), but now RT playback is too choppy for practical use.
Help! Thanks

YouTube Fullscreen Choppy Playback with mid 2011 iMac

Hello,
I have a BTO 27" iMac with 3.4 GHz i7 and the 6970M 2GB graphics card. Everything else is stock. The problem I'm having is that with every YouTube video at any quality (240p, 360p, 480p, 720p, 1080p) played in fullscreen, the playback is choppy. It's not my internet connection because I've even let the video load completely. Also when I exit fullscreen, it's perfectly smooth. This is very surprising to me. However, with Vimeo and other flash videos at fullscreen the playback is nice and smooth. Has anyone else experienced this? What do you recommend? In the mean time I've been doing the scroll to zoom to fullscreen videos.

Thanks for your reply. What you restated is correct. With any browser (Safari, Chrome, Firefox), YouTube within the window plays fine until I click fullscreen. When I exit fullscreen it's back to smooth. I checked the Graphics section and everything looks fine. This is what I see:
Chipset Model:          AMD Radeon HD 6970M
Type:          GPU
Bus:          PCIe
PCIe Lane Width:          x16
VRAM (Total):          2048 MB
Vendor:          ATI (0x1002)
Device ID:          0x6720
Revision ID:          0x0000
ROM Revision:          113-C2960K-152
EFI Driver Version:          01.00.507
Displays:
iMac:
Resolution:          2560 x 1440
Pixel Depth:          32-Bit Color (ARGB8888)
Main Display:          Yes
Mirror:          Off
Online:          Yes
Built-In:          Yes
Connection Type:          DisplayPort
Display Connector:
Status:          No Display Connected
Display Connector:
Status:          No Display Connected
Display Connector:
Status:          No Display Connected
Display Connector:
Status:          No Display Connected
I just did a complete shutdown and booted it up again. Still choppy. I'm guessing it's an Adobe Flash thing but if no one else with the same setup as my iMac is having the same problem maybe I should bring it up with Apple.

Is Mac compatible with AVCHD video format?

i'm looking for a videocam and trying to figure out for sure if Mac is simply not compatible with the AVCHD 60p format? or it can support AVCHD format but only at lower frame rates? i was looking at a Sony camcorder, and it said specifically that iMovie cannot support AVCHD 60p format. is this a hardware issue? is it a quicktime issue? is it an OS issue? (i'm on Snow Leopard 10.6.8 if Lion, or Mountain Lion now support AVCHD 60p format, please let me know). thanks

I just did a Google search for your question. I recommend you do the same. Lots of stuff pops up.

Choppy Playback & Export AVCHD Final Cut Pro X

Just bought a Canon XA10. When I import the AVCHD files into Final Cut Pro X and drop them into my timeline, they play back choppy. They also play back choppy after exporting, regardless of file type. Tried optimizing and proxy, didn't make any difference. Also tried converting them to other formats (Prores, MOV, MPG2, MPG4) before importing, still play back choppy. The raw files looks fine on the camcorder and also look and play fine when you open them in Quicktime.
Is there a setting on the camcorder I need to try when recording (60i, PF30, PF24, 24P/MXP, FXP, XP+), or is there another option from within Final Cut to get the files to play back smooth?
Thanks,
Michael

Hi Michael,
Thanks for visiting Apple Support Communities!
If your imported AVCHD clips play smoothly in Quicktime, but not in Final Cut Pro, see this article for some troubleshooting steps to try:
Final Cut Pro X: Troubleshooting basics
http://support.apple.com/kb/TS3893
Best,
Jeremy

Choppy playback with divx?

Hi guys, After doin a little research i have noticed a few people have this problem although in my case iam getting horizontal lines that appear every few seconds creating poor quality play back, This only happens when i watch videos that are divx however, quicktime etc all play movies fine!! It would seem its a problem with divx but i have the same version of divx on my macbook and it plays the same video perfectly??? Ive read stuff about codecs and deinterlacing but iam not very good with computer tech stuff!!
All i want to know is whats causing the issue? Is there a fix? and if so, what must i do?
Thanks in advance

Hi guys, After doin a little research i have noticed a few people have this problem although in my case iam getting horizontal lines that appear every few seconds creating poor quality play back, This only happens when i watch videos that are divx however, quicktime etc all play movies fine!! It would seem its a problem with divx but i have the same version of divx on my macbook and it plays the same video perfectly??? Ive read stuff about codecs and deinterlacing but iam not very good with computer tech stuff!!
All i want to know is whats causing the issue? Is there a fix? and if so, what must i do?
Thanks in advance

Choppy Playback With iTunes 8.2.1

Hey everyone,
Ever since iTunes 8.2 (and now in iTunes 8.2.1), I have noticed that when opening other programs, or sometimes when I load new Web pages, my music playback will chop for just a second or two, and then continue playing as usual.
I've done what was suggested on the support pages aimed at troubleshooting sound and playback issues, and those suggestions did not seem to do any good with my issue. Like I said, this started right after updating to version 8.2; prior, no matter how much of a load my system was undergoing, I never seemed to have any sound-related issues.
I've noticed that if I open the Task Manager, and set the priority for iTunes.exe to AboveNormal, that the issue goes away. I'm just curious why this seems to have cropped up after the 8.2 update.
Thanks for any information!

I had the same issue with a Thinkpad X200s laptop's built-in MM keys plus an old Microsoft Natural Keyboard Pro's MM keys, and found this solution in my bookmarks which is working great for me in Vista 64 + iTunes 8.2.1.6 with both sets of keys:
http://www.everythingitunes.com/os/windows/2008-01-04/mmkeysdll/
It had also worked a year ago on Vista 32 for a Dell M1330. Very easy too -- I just placed the .dll in the Plugins directory and restarted iTunes.

ITunes 12.1 for Windows (64-bit - for older video cards) did not fix choppy playback

After reading all the other posts I tried installing the (64 bit for older video cards) and it did not solve my choppy playback with Music or Movies. I am running windows 8.1, Intel i7-4500U CPU @ 1.8GHz, 8 GB RAM, 64-bit OS, x64 based processor, DELL Inspirion 15. Never had problems until upgrading to 8.1 from 8.0.

Did you see if changing the Play Audio Using select in Edit > Preferences > Playback to "Direct Sound" resolves the issue? Otherwise you may want to consider rolling back to 12.0 and waiting until a future release is shown to resolve the playback issues in 12.1. See Turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for steps needed to completely remove all installed iTunes components, and for links to the 12.0 installers.

AVCHD Video

I do a lot of editing with AVCHD video and MTS files. Should I be editing them just as they are in Premiere or should I use the media encoder to change them into a different format? The issue I am having is that the video doesn't look as bright in Adobe when I edit it as it does when I play the video in Windows Media Player or on the camera. Thanks.

Premiere edits mts native. Make sure playback is set to full.
Copy whole card to hard disk and ingest via Media Browser.
Audio and Video glitches | AVCHD footage

Choppy playback with AVCHD Videos

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