Chose a photo to print, then the screen went grey (spinning white icon), and iPhoto will not respond
I chose a picture to print, but instead of a print dialogue box, the screen went grey and iPhoto will not respond. I have even shut down my iMac completely, but when I relaunch iPhoto, I get the same screen (grey with the spinning "thinking" icon). I am running the latest version of Yosemite on the iMac. Thanks for your help.
Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - from the resulting first aid window repair the database and if necessary rebuild your database
LN
Similar Messages
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My 6th generation nano apears to have locked up. The screen is on, but Ipod does nothing. The Ipod will not turn off, and a buzzing noise is heard through the headphones. What can I do??
Hello houseman06
Check out the troubleshooting steps in the article below to get your iPad nano back up and running. Also check to make sure that the lock button is not on preventing it from being un responsive.
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Regards,
-Norm G. -
I have been having trouble with my iphone 4 for the past day . i tried to update it to 7.0.4 then the screen went blank and it keeps telling me to connect to itunes . I have connected it to 2 computers , using different cords and it doesnt recognize it . It says it is in recovery mode and i need to restore . after clicking restore it says that my iphone cannot be restored . I am very frustrated because i have been online searching for solutions all day and nothing seems to work . As soon as i turn on my phone it goes to the apple logo for about 2 seconds then the connect to itunes screen . SOMEBODY PLEASE HELP ! my phone is my life and i need it back on .
Connect the device to iTunes and restore from the most current backup.
If the issue continues, restore as new. -
I was using my MacBook Pro Mid-2010 and then the screen went blank, I did a hard restart and went to restart again and it won't startup. The white light comes on and then the computer kinda "clicks" off!
Execute the procedures in this support article:
http://support.apple.com/kb/TS1367?viewlocale=en_US
Ciao. -
It showed a number of apps to be updated on my iPad, so I clicked 'update all' as usual. It started, then the screen went white. The icons for the apps on the desktop went black, as they do, with the first one half way around the little circle timer, and two marked 'waiting', with others not that far into the process. They all stopped. Now I can't stop the update process in the App Store, or use any of the apps. What do I do next? Help, please!
Hello there, Rev Susi.
From what I can gather you have a few apps that only display "Waiting". The following is a past discussion that dealt with a similar issue, the answer may help you as well:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
My itouch won't turn on. All that shows is the apple icon and then the screen goes blue to white. Is there a way to fix this or is my itouch unfixable? HELP ME!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hello friends I turned on my Mac book pro there was a flicker of light and then the screen went dark ?please help
Did you buy the Applecare extended warranty? If not then you will need to pay for whatever repairs need to be done.
You will need to take the system to an Apple store Genius Bar for a check up. -
My iPad just died. The gear symbol came up and then the screen went blank (turned off). It was fully charged so that wan't the issue.
That is indicating that the device has gone into recovery mode. Press just the Power button until the red Power Off slider appears and slide to turn it off. Then power it back up to see if it has exited Recovery Mode. If it has, then you should be good to go.
If it has not, then the issue you had that caused the iPad to turn off was one that put your device into Recovery mode requiring that you go through the recovery process (i.e., the reset did not process since the issue required a recovery to resolve). Here is a link that explains what you need to do to get out of Recovery Mode in that case:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This article tell you how to restore your device using a backup:
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Post back with any questions!
Cheers,
GB -
Hi, when i was updating my ipod last night i had noticed it had been doing it for a while. I then realised that it had froze so i just thought to restart it. When I did this it restarted normally by having the apple icon appearing, then the screen went white for a few seconds and the ipod then turned off. Before i even touched another button the ipod restarted again and the white screen appeared again and this has been on a continuse loop everytime I touch a button on my ipod since last night. Please tell me that someone knows what to do!!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My iPod touch's power button got stuck and then the screen went white.
My iPod touch 4G was a great device, until I stopped using it when iOS 7 came out back in 2013. Then eventually I got back to using it and then one day the power button started acting a little bit funny and then the entire button got stuck in the device. Eventually I tried to fix it so I opened up the screen and tried pushing the button back up. Then the worst happened, I touched something behind the screen and then the screen froze. Then the screen went white. I could do nothing as the power button was stuck in the device. Then it just sat there, white, until it died a few hours later. So heres my question,
What do I do?See my reply in this discussion:
Turn on without Home/Power Button -
Why is my internet search page gray? I am able to search a topic, but the 'results' part of the screen is a medium gray color and it won't respond. Any ideas?
Try clearing Safari's cache : Settings > Safari > Clear Cache (and Clear History)
If that doesn't work then try closing Safari completely and then re-open it : from the home screen (i.e. not with Safari 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Safari app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
A third option is a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I used to use Movie Maker and it would be able to handle lots of file uploads and big projects. I figure iMovie can do the same since it's newer and it's on my iMac. I was working on a project for a few months, it was working fine up until about a few days ago when the project file just stopped working. Not getting any audio or visuals and the screen went grey. I hope to not lose the project file as I've spent a lot of time on it. The project will still show up in iMovie, but it won't play. Other project files will, but this one won't for some reason. It's my first time using this program and I assumed it would be fine, but now it's causing me big problems. Anyone else run into a similar problem?
But it is I jsut can sync, back up files, or anything becuase its stuck at this screene and wont do execute when i click either of those button
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Firefox 3.6.8 will not start. I have to go to safe start, click reset to default, ok, then the shutdown box appears, I click cancel and it will open. I have rest profile, uninstalled and reinstalled, clicked alll he boxes on safe start, tried an older version need help. in English
== This happened ==
Every time Firefox opened
== either after I last updated to 3.6.6 or .7 or reset my inernet exploerer values to defaultI had same problem where Firefox 3.6.8 would not start or open. Spent many hours trying different things to fix it. Uninstall of previous version and reinstall did not make any difference. Finally, after uninstalling Firefox, I searched for Firefox folders and files on my computer, deleted and removed all Firefox folders and files - deleted anything and everything related to Firefox so that it will be as if I was going to download Firefox for the first time ever. Then, using another browser, I downloaded Firefox 3.6.8 and installed it. It could be that some Add-Ons or something else from the older version of Firefox or profile was interfering with the new one. It was easier to delete remove everything and install all over again clean than to figure out which part was causing the problem.
Keep in mind, when you delete all Firefox folders and files from your computer, you are deleting all your bookmarks and all your Add-ons. If you want to keep those bookmarks, you might want to save the URLs someplace safe to bookmark them again before deleting them. You need to re-install the Add-ons also. Upon installation, it asks if you want to import bookmarks and settings from another browser or settings you might have. I imported them from my other browser. Now, Firefox works. I also installed up-to-date Add-ons.
I hope this helps. Always keep more than one browser functioning on your computer, just in case one fails. -
I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom
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