Chroma bleeding Premiere Pro CS6

When I edit interlaced video in Premiere Pro CS6 I get chroma bleeding. It seems that the chrominance information is always taken from the other field. I tested the same video with Premier Pro CS5.5 and this problem was not present there.
Premiere Pro CS6 version 6.0.3 and Premiere Pro CS5.5 version 5.5.2 was used.
The footage was taken with Sony HVR-Z1E camera.
The first row of images are from Premiere Pro CS6 that exhibit chroma bleeding. The second row are the same images but from Premiere Pro CS5.5 that does not exhibit chroma bleeding. The third row are crops of the 1st and 3rd images.
I believe that this is a software bug and hope that it wil be fixed. But I would also apriciate a workaround from someone who expierences the same problem.

Similar Messages

How does Sony Vegas Pro 12 compare to Premiere Pro CS6?

About 2 months ago, I purchased Premiere Pro CS6 retail box version from Best Buy. With everything going to the CC, I can't get upgrades unless I join the CC. This is NOT something I want to do! I would like to know if the chroma keying and image stabilization in Sony Vegas pro 12 are just as good or similar to Premiere Pro? I already read about how to transfer the product license on the Adobe website. If I decide to make the switch, I will list my Premiere Pro on Ebay. Another reason why I may want to get Vegas Pro is because I found out about the AVCHD bug in Premiere AFTER I purchased it. It has been over a year and Adobe has still not fixed the bug. I have a feeling they will never fix the bug because of the new CC vesion. I am currently about half way through the classroom in a book from Adobe and have not yet edited any of my own videos. My video camera is a Canon Vixia HF S20 and my computer is a new Dell XPS 8500 with Core i7 and 12 GB of ram. Just a bit frustrated on what to do. If I can't sell my Premiere Pro for a good enough price, I will keep it and switch to Vegas or some other program after it becomes obsolete.

You can download a fully functional demo of Sony Vegas 12 Pro. That's what I did. So far I like it and will be making the switch to Sony Vegas 12 Pro.
They also have Suite version which include HitFilm 2 Ulimate. This program is like After Effects. I haven't started playing with that yet.
Also, there is Movie Studio 12 Platinum Visual Effects Suite 2. That's a mouth full. Anyhow, it is based on Sony Vegas 12 and it comes with HitFilm 2 Express. The Express version is a stripped down version of HitFilm 2 Ulimate. The Express version is still a great program for adding effects. For some people Movie Studio 12 is all they will need,
Both version, Vegas and Movie Studio, have GPU acceleration which is really nice.
I also just picked up Corel PaintShop Pro X5 Ultimate. It sells for $69.95 and it can open and save .PSD files. So I don't have to worry about all of the .PSD files I saved in Photoshop
Right now I have CS5 and CS6. Premiere CS6 has a lot of bug, the AVCHD spanning clips, slow motion that jitters, caching problem, slower exports, etc.
Dave

Premiere Pro CS6 importing .mp4 = "The file has no audio or video streams."

Hi,
When I import an MP4 clip into Adobe Premiere Pro CS6, I get the following message:
"File Import Failure
151_0010_01.mp4
Error Message
The file has no audio or video streams."
I have the latest Quicktime, and I have reinstalled Premiere Pro CS6 a few times already. If anyone knows a fix for this, I would greatly appreciate it. My system and clip info are found below. Thank you, Robert.
OPERATING SYSTEM
Win 7 Ultimate 64bit
CLIP INFO
Complete name                         \BPAV\CLPR\151_0009_01\151_0009_01.MP4
Format                                   : MPEG-4
Commercial name                    : XDCAM EX 35
Format profile                         : Base Media / Version 2
Codec ID                                : mp42
File size                                : 1.76 GiB
Duration                                 : 7mn 5s
Overall bit rate mode                 : Variable
Overall bit rate                         : 35.6 Mbps
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10
Video
ID                                       : 1
Format                                   : MPEG Video
Commercial name                          : XDCAM EX 35
Format version                           : Version 2
Format profile                           : Main@High
Format settings, BVOP                    : Yes
Format settings, Matrix                  : Custom
Format settings, GOP                     : M=3, N=15
Codec ID                                 : 61
Duration                                 : 7mn 5s
Bit rate mode                            : Variable
Bit rate                                 : 34.0 Mbps
Maximum bit rate                         : 35.0 Mbps
Width                                    : 1 280 pixels
Height                                   : 720 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 1.231
Stream size                              : 1.68 GiB (96%)
Language                                 : English
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709
Audio
ID                                       : 2
Format                                   : PCM
Format settings, Endianness              : Big
Format settings, Sign                    : Signed
Codec ID                                 : twos
Duration                                 : 7mn 5s
Bit rate mode                            : Constant
Bit rate                                 : 1 536 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 48.0 KHz
Bit depth                                : 16 bits
Stream size                              : 77.9 MiB (4%)
Language                                 : English
Encoded date                             : UTC 2009-07-19 04:22:10
Tagged date                              : UTC 2009-07-19 04:22:10

I encountered a similar problem. I had quicktime files that would play in the quicktime player from the desktop, but wouldn't import the files "the file has no audio or video streams". I had just reinstalled quicktime, and Premier with no change. Finally realized that we had Barracuda protection that was at fault. It was preventing communication to the quicktime codec and thus Premier could not interpret the footage. Another symptom, I would also launch After Effects and it would tell me that quicktime wasn't installed.
I solved this by uninstalling Barracuda. We reported the fault to Barracuda, and have not seen any change in the software.

Premiere Pro CS6 very bad YouTube quality.

Hello,
Before asking me to look further on google because there may be my answer, i say that i've searched/posted/asked everywhere i could.
I use fraps to record some in-game footages, the file bitrates are huge 500-900M, i then render them in premiere pro as i need to add an intro/ending and then i upload them (or i'm hardly trying to) on youtube.
The thing is I've used every setting I could ever find, contacted youtube users who managed to do it right, but after I upload the video on youtube, the quality is absolutely horrible.
Right after i render i check the video, the quality is perfect, after that I upload it to youtube and after processing the video, it looks like it has 1M bitrate, laggy.
Can anyone please help me to solve this problem?
Thanks!
RAW clip bitrate: 500-900M
Render settings from Premiere Pro CS6:
Format: H264
Resolution: 1280x720
Frames per second: 30
Field Order: Progressive
Aspect: Square Pixels (1.0)
TV Standard: NTSC
Profile: High
Level: 5.1
Render at Maximum depth: Checked
Bitrate settings:
Encoding: VBR, 2 pass
Maximum bitrate: 20M
Minimum bitrate: 20M
(Tried with smaller bitrates too, like 8/10/15, the output file wasnt so clear but youtube would still kill it)

OK. Here is what I have done.
I took took your crisp video of game play and dropped it on the New Item button to create a sequence. I checked the sequence and saw that the video was 1280X720 using 30 frames per second. Not 29.97, but 30. That could be relevant.
Then I took this screen shot of the video playing in Windows Media Player and in the Program Monitor of Premiere Pro. I see some degradation even at 30Mb/s which suprised me to be honest with you. I read through the YouTube help and they recommed 30Mb/s for 720p so I exported at 30Mb/s.
The easiest place to spot the degradation is in the space above the letter E (before the CK) in the upper left of the frame. Some of the texture is missing.Not much. It is ever so much softer. But I don't believe that it will prove to be relevant.
So, now it is time to upload to YouTube and see what happens.
Darn, I have no way to play the YouTube video at exactly 1280X720. I just have full screen and the larger box. Is there a way to do that? Other than setting my monitor for 720p or playing it on an old HDTV?
Oh well, here it is. Reasonably clean going in. How about coming out? Not so much. I am not happy with it. I am going to try again using CBR just for the heck of it. Crud. That didn't help. See for yourself.
I am stumped. Somebody with the capability to see it at the exact size speak up please. How is it done. (I use Chrome.)
Edit: I found a YouTube resizer that sets the medium box bigger - to 1280X720. I knew it had to be possible. But I am certainly not happy with the changes YouTube makes to a 30Mb/s file.
I am off to go try Vimeo.
Edit:
I am not happy with this either.
There is something about this video that makes it difficult for them to encode it. I have no idea what it might be. Perhaps the more technical among us can provide answers. It is not horrible, and it is better than 480p, but it isn't great.

CC wont let me re-download premiere pro CS6! HELP!!

Hello all,
So i previously had all of the CS6 Family installed on my computer. Something went wrong with Adobe Encore and it wouldnt open so i uninstalled Premiere Pro and Encore CS6.
After un-installing i restarted my computer and opened Creative Cloud.
When looking in the find new apps section to re-download Premiere Pro CS6 i could not find it. I filtered the search and selected previous versions but the only apps it says it has in previous versions in are Bridge, Edge Animate and Gaming SDK.
I checked in the my apps section to double check it was definitely un-installed. I can see Premiere Pro CC but CS6 is not showing up anywhere!
Ive tried looking for other links on the adobe website but it just gives me the option to buy a subscription (which i have already payed for) or download the trial.
Ive looked endlessly on forums for a solution but no joy so far.
I desperately need to get to the bottom of this as i need Adobe Encore for work.
PLEASE HELP ME!!!!

Hi,
Please uninstall your creative cloud desktop app and re-download it from the below link:-
Creative Cloud Help | Creative Cloud for desktop
and then follow the same steps that you have been following.
Hope that works for you.
Regards
Sarthak

Premiere Pro CS6 - Project frame won't retain its layout or location between opening and closing?

I filed this as a bug, but perhaps I'm thinking through this wrong and would like to seek help.
I'm finding that the Project frame in Premiere Pro CS6 does not retain its layout between opening and closings.
Here's what I do:
1) Open a project.
2) Create several bins and populate them with media. Expand the contents of a bin by clicking the disclosure triangle to the left of the folder.
3) Undock the Project frame only.
4) Close the Project frame with Command-W
5) Use ****-1 to reopen the Project frame.
Repeat steps 4 and 5. The result is that the Project frame does not remember which bin was open. Furstratingly, it also does not retain which bins were expanded or collapsed.
And worst of all, it will also open in random areas of the screen. (The expected result is that it would reopen in the same spot of the desktop where you last closed it, no?)
I'm a big organizer -- tons of footage across many different bins. I open bins, close them, keep some open, close others... easily dozens or hundreds of times during an edit session. I'm beginnging to feel like I'm swatting flies or playing whack-a-mole just to get my bin views correct!
Or mm I approaching this wrong?

But really, the real solution for me was to not update Premiere Pro CS6 after a reinstall. The most recent updates just do not like my computer, I guess.
Figured I should post this solution here in case anyone in the future has this problem. (relevant: xkcd: Wisdom of the Ancients)
-Sam

How can I re touch the model in Premiere PRO CS6?

Hello !
I am using Premiere Pro CS6. We are shooting a documentary where i have the host who some pimples, moles etc.
So How can i retouch it and make perfect ?

Welcome to the forum.
One possible treatment, within PrPro would be to do a Track Matte Key, where a little bit of Blur is added. Once, there was a great tutorial on softening blemishes in skin tone, but it is no longer.
This article covers some of the high-points of the process. The success, and handwork, will depend on how much the host moves about: http://forums.adobe.com/message/4575874#4575874
Because so much can be Keyframed, and limited via Track Matte Keying, one is limited only by their imagination. I would first Duplicate the Clip, add a bit of Blur to that Duplicate, then limit that Blur to just the facial areas with a Track Matte.
Good luck,
Hunt
PS - Beyond that, there are some neat tools in After Effects, that go beyond.

Premiere Pro cs6 - Workspace video pane remains blank when trying to view imported files

Hello,
I'm currently working in Adobe Premiere Pro CS6. When I import my media into my workspace and drag it onto the timeline, the preview box where you can review your cut video remains black. Double clicking on the imported file gives the same result. I was initially importing .jpg files (about 300kb size for each) so I tried importing various other image formats - .png, .tiff, etc... I have even imported a movie file into my scene to determine whether the issue was with my content format. With the video, the audio plays fine, but the video remains blank in the preview box. I have tried rendering my workspace and changing my initial project settings, but to no avail. I went into my preferences for Premiere and from what I can determine, everything looks fine.
I'm running the software on an HP Pavilion, Windows 7 intel i7, 8gb ram, with a nvidia 650M 2GB card. Any help would be greatly appreciated. Thanks!

Hi,
Have you tried to change your Video Renderer? It would be under Project > Project Settings > General. Switch the option to Mercury Playback Engine software only and see if it helps.
Thanks,
Rameez

Premiere Pro CS6 serious error has occurred, crash troubleshooting

ERROR MESSAGE: Sorry, a serious error has occurred that requires Adobe Premiere to shut down. We will attempt to save your current project
Problem: Starting last night Premiere would crash with this error message. This has been happening increasingly more over the past couple weeks, but starting last night and today - it has happened so much that I cannot get more than 5 minutes of work done without it crashing. It has happened on saves, renders, playback, switching active timelines, removing the mojo effect from a clip, and while sitting dormant. I’ve had the computer less than a year and hope that it is not a serious problem with my RAM or graphics card.
Using Premiere Pro CS6 - subscription based with latest update installed
SPECS:
MacBook Pro Retina, Mid 2012
Processor: 2.6 GHz Intel Core i7
Memory: 8 GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GT 650 M 1024 MB
Software: OS X 10.9.1 (updated after problem started)
(nothing external from factory setup in terms of hardware)
Use an External USB 3.0 7200 RPM drive from OWC for project files
Use an External Seagate 3 TB drive for media storage
Using all DSLR footage from Canon 6D, Canon 5D mk II, and Canon 60D and audio from external recorders (.mov, .WAV, .wav files)
Third-party effects or codecs: Use Pluraleyes 3.0 and Mojo color from Red Giant
I realize this is a general error message and there are several forums posted from mostly more than 5 months ago. I cannot seem to find an answer that will help me. Here is what I have already tried:
1. updated to Maverick
2. checked for updates for Adobe software
3. Cleared the Media Cache
4. Switched from CUDA to software only
5. Updated CUDA and switched back to CUDA in premiere
6. Held SHIFT while starting up (nothing seems to happen or pop up on screen at least)
Next:
—Going to uninstall Premiere and reinstall.
Any suggestions or possible fixes are great appreciated. What should my next step be?

UPDATE:
STEP 1:
Uninstalled and reinstalled Premiere - worked without crashing for the longest time since yesterday. After 1 hour of running - it crashed once again with same error message and same report (see below).
Same as before:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
STEP 2:
--Updated the RED GIANT plugin "mojo" (minor coloring software)
This worked for less than 10 mintues and then crashed again - but this time with different exeception details (I'm not sure what these mean)
Crashed Thread: 2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** CFRelease() called with NULL ***
STEP 3:
Going off of the idea that it may be the plugin causing the issue (since it needed to be updated) I went into the project and deleted all of the files containing this effect in this project file (note: i have used this for 10+ projects on this computer with no trouble).
I thought it was fixed, from about 8:00 PM - 11:45 PM no crash - then as I was playing back clips - crashed again.
I have been loosely following these guidelines: http://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-mac.html
I am not sure where to go from here - should I continue into the "advanced troubleshooting" even though I'm not sure if any of these things are related.
IMPORTANT NOTE: I have launched two other Premiere Project Files (from previously completed projects) successfully without crashing. I tested a few things in the projects before returning to the problem project. If I suspect there is a problem with the file in particular - how do I find out what is causing the problem?
--I already removed MOJO effects thinking that could be the issue from the last files that were
--I have already gone back to a previous version from a week ago and imported the Sequence I needed. Still crashed.
I have sent 5+ reports to Adobe on the crash. Any feedback into this is much appreciated.

Premiere Pro cs6 keeps crashing when im editing or rendering a video

When I am on Adobe Premiere Pro cs6 every 10-20 mins it crashes when im editing a video, it crashes more often when im rendering it (export media, ctrl+M). I dont mind when it crashes while im editing because i save the file regularly but when im rendering its a problem, it probably because the file is too big as i use dxtory to record skyrim but this is an expensive product so it should be able to render. I encode the file once ive chosen the format and stuff for the video and it says finish rendering in 50 mins or so and when it gets to like 4% rendering it says not responding. It then troubleshoots but then says 'close program'. this is very frustrating, please can someone help me. I've looked through the forums but i dont uinderstand many of the solutions as im not that good at computers
here are my computer specs:
Rating: 6.6 windows experience index
processor: AMD Phenom(tm) II X6 1035T Processor (6 CPUs 2.60GHz)
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601)
Ram: 6144mb ram (6GB)
DirectX Version: DirectX 11
Device
Name: NVIDIA GeForce GT 230
Manufacturer: NVIDIA
Chip Type: GeForce GT 230
DAC Type :integrated RAMDAC#
Approx. Total Memory: 4072 MB

>GeForce GT 230
What is your nVidia driver version?
There have been reports of problems with some older cards and some driver versions
http://forums.adobe.com/thread/1084197

Importing Closed Caption .scc file into Premiere Pro CS6. Closed Captioning is enabled but cannot see the Captions tab. Also get error message when importing to bin.

I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television. I have watched numbers adobe videos and have spent countless hours researching this. I am able to generate about 29 different types of Closed Caption files using MovieCaptioner- including .scc (which Adobe says they prefer). When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file. I am aware of this form: Re: How do I export closed-captioned movies from Premiere CS6?
Third- I have watched some adobe video for created the CC files within Premiere. http://tv.adobe.com/watch/learn-premiere-pro-cc/create-closed-captions-within-premiere-pro /
However, I cannot find the "Caption" menu to do so? Where is it?
Am I running into problems because I am not on the Creative Cloud? IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.

Hi Bracmanf,
bracmanf wrote:
I am using Adobe Premiere Pro CS6. My aim is to export an mpeg file with closed captioning embeded for network television.
Sorry, you cannot do this in Premiere Pro CS6. Only QuickTime files can be exported with embedded closed captioning and this must be done in Premiere Pro CC or later. All other formats must use a sidecar file.
bracmanf wrote:
When I try to "Import" the file I get an incompatible error message. The same happens with all other cc file types when I try to import them. Second, I tried attaching the .scc as an attachment in the sequence menu. They show up in the preview window, but do no encode into the mpeg file.
You can only attach a closed caption file in Premiere Pro CS6, no encoding is available for closed caption files (embedded or sidecar).
bracmanf wrote:
However, I cannot find the "Caption" menu to do so? Where is it?
Caption is a tab is in the Export Settings dialog box if you want to export with closed captions. This tab is available in Premiere Pro CC and later.
bracmanf wrote:
Am I running into problems because I am not on the Creative Cloud?
In Creative Cloud, you would still have trouble encoding a MPEG 2 file with embedded captions as it is a QuickTime only feature. There might be a plug-in available, but I'm not aware of it.
bracmanf wrote:
IF so, is it possible to upgrade and how do i do that. Adobe has made it incredibly difficult to contact anybody.
You can download a free trial of Creative Cloud here: https://creative.adobe.com/products/creative-cloud
Thanks,
Kevin

Project Bloating and Repair in Premiere Pro CS6; Max Project File Size? Adobe Coders Welcome...

Greetings.
After a few browsing sessions, I haven't found direction for a specific problem within a project bloat. First and foremost; we're always backed up. I have a restoration copy of the project that I will reference herein. Check that off the list.
Numerous people have posted here and around Creative Cow with problems regarding an expanding file size using CS6; watching files go from 300mb to 2.8gb. The unfortunate problem is when the project crosses a magical line that results in an inablity to open, import, export, or access sequences contained therein. Has anyone addressed a solution to repairing Premiere CS6 save files? Reducing file bloat? I haven't seen anything (recall the FCP7 repair days... solutions existed because problems were frequent; thankfully not so bad with Adobe).
Does anyone inside the code size know the maximum project file size that Premiere can read? I created a monster... Over 200 sequences utilizing 4.5TB of footage, stretching from Red codecs to EXCam to MPEG4 and H264. And for some time, the project size was manageable. Then, it inflated. And one day, randomly stopped opening. None of the auto-saves open.
Just curious. Files aren't the problem, but the 2.8GB save file is. Machine specs // etc. are openly available if required; no bad ram, no problems with all projects (just this one beast).
Cheers,
Jon Michael Ryan

REALLY_ Mac has a history of being more stable than PC with Premier ...
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In a message dated 6/2/2013 5:50:50 P.M. Eastern Daylight Time,
[email protected] writes:
Re: Project Bloating and Repair in Premiere Pro CS6; Max Project File
Size? Adobe Coders Welcome...
created by joe bloe premiere
(http://forums.adobe.com/people/joebloepremiere) in Premiere Pro - View the full discussion
(http://forums.adobe.com/message/5373302#5373302)

I'm a new user and learning, I bought and installed Premiere Pro cs6. I got a nice video clip but has a baby cried in the background and very annoying. My question is, is this noise remover is separate from the cs6 or I need to get this software downloa

I'm a new user and learning, I bought and installed Premiere Pro cs6. I got a nice video clip but has a baby cried in the background and very annoying. I have tried all of the sounds in Prem cs6 but didn't work. My question is, do I need to get a separate sound software download and install to be able to use it?

In the CS versions, there was some audio capability in PrPro but you needed to get a separate audio program for major work. Lessening a baby definitely qualifies as major work. That's lessening, i dont mean eliminating. Adobe's audio program is Audition. There are others "out there'. In the CC versions one just downloads Audution also.
Neil

Premiere Pro CS6 does not recognize USB PnP Sound device connected to iMac OSX even when activated in Audio MIDI setup. The iMac(i-7 processor,16 GB) is working with this USB device without any problem

Premiere Pro CS6 does not recognize the USB PnP Sound device in order to produce a commentary sound track. The USB device has been activated on the iMac OSX by using the Audio-MIDI-setup and is working correctly with the iMac. When opening > presets >audio hardware I can only select between >standard >out integrated > digital input integrated >microphone integrated. USB PnP is not indicated at this place.
With the built-in microphone of the iMac I can produce the commentary sound track, but I would prefer a stand alone version for better quality.
Your help is highly appreciated. Thanks in advance, Annemarie!

I'm using a Logitech Webcam Pro 9000 (which has a microphone on the side). I have several other devices plugged into separate USB slots: a keyboard, a mouse, my iPhone, and a Roland keyboard midi controller.
I've considered that maybe the webcam/mic combo is the culprit. If USB doesn't work at a constant speed, that could very well be causing the issue! The sound begins to lag badly sometimes when it's working properly, so that there's a multisecond delay between speaking and hearing my voice repeated back over the mic which is another sign that something is wrong. I've also caught it making a strange electronic sound during its "hang" time once it stops taking sound input correctly.
Maybe I should try to use line-in and forgo USB altogether then. I think I'd need a preamp and some sort of converter for that since the Mac Mini lacks a powered mic jack. I'm only a newbie musician so I've never set up such a system but it might be a better solution in the long run.
I'll check to see if it hangs before or after my computer enters suspend mode, that's a good suggestion too. Thank you for your help!

Cannot install Premiere Pro CS6 and Prelude - Losing my mind

I've been trying for 3 days to find a solution to this problem. I know a lot of other people have had this problem but the solutions all seem different based on the interpretation of the summary report generated by the installer. I've tried dealing with Customer Support over the phone and they have absolutely no idea how to fix this. I've downloaded and installed the CS6 Production Premium. All apps install successfully except for Premiere Pro and Prelude. One option I read was to remove a few Adobe fonts (which I tried) and the problem still exists. Adobe Suport suggested uninstalling then reinstalling Air. Tried it and things still aren't working. I even tried installing in Safe Mode. I'm on a Mac running 10.6.8
This is the summary:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF015, DW063 ... WARNING: DS013, DW066 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 18 error(s), 6 warning(s)
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {AA0D312F-1570-4E7E-9A7D-E191E0090FEC} AdobeHelp 4.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {CD693E49-C5EF-4FA6-9037-9B636931C02B} AmericanEnglishSpeechAnalysisModels 1.0.0.0 is already installed and the session payload {C5CA53A2-E722-4D76-B5AC-71522CC48AB3} AmericanEnglishSpeechAnalysisModels 3.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
WARNING: DW066: OS requirements not met for {42CED1DA-1C36-45D2-88C0-C32DB6B82B49} Adobe Premiere Pro CS6 6.0.0.0
WARNING: DW066: OS requirements not met for {D094CE41-D4F5-473E-8915-B1D026CB193E} Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack 6.0.0.0
----------- Payload: {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Media Encoder CS6 6.0.0.0 -----------
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Media Encoder CS6/Adobe Media Encoder CS6.app/Contents/Frameworks/AdobeXMP.framework/Resources"(Seq 647)
ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 647)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Dynamic Link Media Server: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Prelude CS6 Support: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - AdobeHelp: Install failed
ERROR: DW050: - Adobe Prelude CS6_AdobePrelude1en_USLanguagePack: Install failed
ERROR: DW050: - AmericanEnglishSpeechAnalysisModels: Install failed
ERROR: DW050: - Adobe Media Encoder CS6: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6 Support: Install failed
ERROR: DW050: - Adobe Premiere Pro CS6_AdobePremierePro6.0en_USLanguagePack: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS6: Install failed
ERROR: DW050: - Adobe Prelude CS6: Failed due to Language Pack installation failure

Hi Mylenium. Yes it's me. I didn't want to pull Steve into this just yet hoping that there was an easier solution. I've gone 2 rounds now with Tech Support. The last advice they gave me was to uninstall all Adobe applications from my system, delete all the files that don't get removed when uninstalling (they gave me a whole list), run the Cleaner Tool, log in as the Root user and run the installer again. The same error came up so I'm starting to think that the problem may be more than an Adobe issue. Support told me to call back if the last solution didn't work and they would "send me to the next level". What a pain....

Chroma bleeding Premiere Pro CS6

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