Chrome and Safari problem with webfont word spacing in Muse CC

I'm designing a website using Typekit web font Open Sans 14pt. in Muse CC. When I preview page in Chrome or Safari (on Windows 7 64bit O.S.) the text doesn't display exactly word per line my Muse file. Words drop down to the next line. Almost like kerning has adjusted, but can't see it with the naked eye. However, using Chrome and Safari on my iPad, the text displays exactly the same as my Muse file - no problem. Using Firefox and Internet Explorer on the PC, no problem - text displays as per the Muse file. Problem only with Chrome and Safari on my PC. Tried playing with encoding etc in settings but no progress.

Hey
Thanks for the reply. This is a live site, so I had to fudge it, which I did by incorporating most of the graphic elements into a layered Photoshop file and using that as the background. Instead of using an embedded video player, I had the video poster image open a new page, with the video embedded there. Finally, I made sure that none of the tooltip windows overlapped.
That seems to have gotten me something I can use, but I'm still curious about making ordering work as it's not always possible to design around the overlapping windows.
Is this not a problem you've seen before?
Overall, I'm very enthusiastic about Muse and using it in conjunction with Catalyst to allow clients to do some updating.
Thanks!

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Problems with Chrome and Safari

About one week ago, I started having some issues with my mid-2012 MBP. After troubleshooting various items, I both reinstalled OSX and then erased the hard drive and reinstalled OSX. As far as I can tell, most of the minor issues were taken care of.
Two issues persist.
1. The thumbnail photos that accompany status updates in my Facebook News Feed are not showing up. It's either blank, or a broken photo symbol. This is happening intermittently in both Chrome and Safari. I should add, since the latest install of OSX, Chrome and Adobe Flash have been the only things I have downloaded. And the issue remained in Safari after the fresh install and before downloading Chrome, so I know this issue isn't Chrome related. (It also happens with the Test user profile I have in which there are no other programs.)
2. Along with (1), both Chrome and Safari have been partially or fully freezing. Again, this is intermittently. When the browsers freeze up, the Activity Monitor shows both Chrome and Safari as using over 100% of the CPU. It does not resolve itself in Chrome and requries a force quit. Safari has been resolving itself.
Like I said, I have already erased the hard drive and reinstalled OSX. I have also ran the Hardware Test and it found nothing; and my S.M.A.R.T. status is Verified. I have also reset the PRAM and resent the SMC.
Additionally, the newly downloaded Chrome is running as it is when downloaded from the site. That is, no extra plug-ins or extensions.
Anyone have any ideas about what the issues could be?

Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser

I have macbook pro and am on OS X Yosemite 10.10.2 . I am having lot of warning message on my browser that my computer is infected with malware/spyware and use mackeeper. How do I solve this issue . This is happening more on chrome and Safari browser

There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware. Follow Apple Support's instructions to remove it.
If you have trouble following those instructions, see below.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
          com.something.daemon.plist
and
           com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
          com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
           something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
            v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
          Install system data files and security updates (OS X 10.10 or later)
or
          Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.

PDF Documents with Functional Buttons - Works for IE and FireFox but not for Chrome and Safari

To all,
Good morning. Our institution developed a PDF document with functional buttons for printing and e-mailing. When the document is viewed via Internet Explorer and Firefox, the functional buttons work as expected. However if the document is viewed via Chrome and Safari, the functional buttons do not work. The workaround for those who are using Chrome and Safari, the PDF document needs to be saved to their local drive before the functional buttons work.
Has anyone experienced this issue before? If yes, what was your solution other than the workaround.
Thanks.
Babylon5

Here's how to configure your browser to run Adobe Reader: http://helpx.adobe.com/acrobat/using/display-pdf-browser-acrobat-xi.html

My school has a website. The professor uploads files in Word. When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book. What Could be wrong? Wrong set up?

My school has a website. The professor uploads files in Word. When I click on the link at home using Pages, the download window opens with nothing in it and Safari opens with a blank in the address book. What Could be wrong? Wrong set up?

Hi Jo,
If I'm interpreting this correctly, the Word file downloads correctly, but when you open it in Pages, the link(s) which your instructor has embedded in the Word file are not correctly translated into Pages.
If the link shows the actual address, you should be able to copy that and paste it into the location bar in Safari, press return, and get to the website that way.
An alternate route might be to download one of the open source Office applications, OpenOffice.org, LibreOffice, or NeoOffice. These are written to more closely emulate the behaviours of MS Word than Pages, and may provide better support for links embedded in Word files.
Regards,
Barry

Need a chrome and safari hack to eliminate white space, or?

Hi,
This page renders fine in IE8 and Firefox, but in Chrome and Safari there is white space before the Welcome bar.
http://67.199.64.241/indexspry.asp
Any thoughts?
Thanks!
Here is my CSS -- the styling for the section with the welcome bar is highlighted:
margin:0;
padding:0;
body {
font-family:Verdana, Arial, Helvetica, sans-serif;
background-color: #F3D1D8;
font-size: .75em;
line-height: 2em;
color: #323532;
position: relative;
margin: 0;
padding: 0px;
text-align:center; /* for IE5 */
behavior: url("csshover3.htc"); /* makes hover class work in IE 6,7 and 8 */
#container {
width: 1000px;
background: #fff;
margin: 0 auto;
text-align:left;
# header {
background: #fff;
a {
text-decoration: none
/* Typography -------------------------------------------*/
.textbold {
font-weight: bold;
.ital {
font-style:italic;
line-height: 1.2em;
font-family: Georgia, "Times New Roman", Times, serif;
/* Headings -------------------------------------------*/
h1 {
margin: 0; /* 2 does not bring it down -- nor does adding a border*/
font-family:Verdana, Arial, Helvetica, sans-serif;
background-color: #323532;
color: #F4F4F4;
font-size: 2em;
font-weight: bold;
line-height: 2.5em;
h2 {
font-family:Verdana, Arial, Helvetica, sans-serif;
background-color: #4E2029; /*dark purple*/
color: #f4f4f4;
font-size: 1.5em;
font-weight: bold;
h3 {
font-family:Verdana, Arial, Helvetica, sans-serif;
background-color: #D5647C; /*dusty rose*/
color: #000000;
font-size: 1em;
font-weight: bold;
h4 {
font-family:Verdana, Arial, Helvetica, sans-serif;
color: #323532;
font-size: 1em;
font-weight: bold;
/* h5 is good for drawing a burgundy line */
h5 {
background-color: #4E2029;
font-size: .5em;
line-height: .5em;
/* h6 is good for drawing a line the same color as the background */
h6 {
font-family:Verdana, Arial, Helvetica, sans-serif;
background-color: #F3D1D8; /*pink*/
color: #f4f4f4;
font-size: .5em;
font-weight: bold;
border-top-width: medium;
border-top-style: solid;
border-top-color: #FFF;
line-height: .5em;
/* Links -------------------------------------------*/
a:link {
color: #d5647c;
font-weight: bold;
a:visited {
color: #8A2488;
font-weight: bold;
a:hover {
color: #684148;
font-weight: bold;
a:active {
color: #CC0000;
font-weight: bold;
/* Top Navigation -------------------------------------------*/
#navtop {
margin:0 0 2px;
padding: 0;
background: #4E2029; /* dark purple, pms 504 */
list-style-type: none;
width: 1000px; /*used to be 684 */
float: left; /*contain floated list items */
#navtop li {
margin: 0;
padding: 0;
float: left;
margin-left: 0px;
padding-left: 0px;
background: #4E2029; /* dark purple, pms 504 */
list-style-position: outside;
#navtop a {
float: left;
width: 170px;
color: #ffffff;
text-decoration: none;
line-height: 2.5;
text-align: center;
border-right: 1px solid #fff;
font-weight: bold;
#navtop #nav_don a {
border: none; /* take out line after last menu item */
#navtop a:hover {
background: #D5647C; /* dusty rose, pms 702 */
/* Lists ----------------------------------------------
/* This accounts for brower differences in handling left margin indentation */
ul {
margin: 0;
padding: 0;
list-style-type: none;
list-style-position: outside;
li {
background: url(/images/bulletpt.gif) no-repeat 0 9px;
margin-left: 5px;
padding-left: 15px;
list-style-position: outside;
/* other elements ------------------------- */
#boxx {
background: #323532; /*dark gray */
width: 200px;
float: right; /*contain floated list items */
z-index: 10;
padding: 0px 8px 0px 12px;
border-bottom:3px solid #323532;
border-top-width: 3 px;
border-top-style: solid;
border-top-color: #323532;
line-height: 1.4em;
margin: 2px;
#boxx li {
margin: auto;
color: #424642; /*med gray */
font-weight: bold;
float: left; /* this section corrects IE whitespace bug */
background: #F2DFE3; /*lt gray */
list-style-position: outside;
list-style-type: none;
width: 185px;
#boxx a {
color: #4E2029;
display: block;
text-decoration: none;
#boxx a:hover {
background: #B85067; /* dark pink*/
color: #FFFFFF;
#search {
float: right;
width: 200px;
padding: 0px 8px 0px 12px;
border-bottom:3px solid #323532;
border-top-width: 3 px;
border-top-style: solid;
border-top-color: #323532;
margin: 2px;
.graybox {
margin: 15px 0 0 0;
padding: 5px 0 0px 0;
background:url(/images/graychecks.gif);
.rosebox {
margin: 15px 0 0 0;
padding: 5px 0 0px 0;
background:url(/images/rosechecks.gif);
/* Need something for box styles, form styles and maybe graphical buttons. */
.checklist {
font-family:Verdana, Arial, Helvetica, sans-serif;
background-color: #ffffff;
font-size: 0.75em;
line-height: 1.2em;
color: #323532;
position: relative;
margin: 0;
padding: 0px;
list-style-type: circle;
.sig {
font-family: "Comic Sans MS", cursive;
font-weight: bold;
/* from main2col.css =---- */
margin:0;
padding:0;
/* Left Navigation-------------------------------------*/
#navleft {
/* position: absolute; */
left:0;
top: 185px;
/*margin:0 0 -750px; */
/*background: #323532; /* dark gray, pms 447 */
/*width: 170px;
color: #ffffff;
font-weight: bold;
float: left; /*contain floated list items */
/*#navleft ul {
list-style-type:none;
list-style: none;
margin: 0;
padding: 0;
/*#navleft li { */
/* float: left; *//* this section corrects IE whitespace bug */
/*width: 100%; */
/*list-style-position: outside;*/
/* position: relative;
list-style-type:none;
margin: 0;
padding: 0;
/*#navleft a {
display: block;
color: #ffffff;
text-decoration: none;
padding: 0 7px;
line-height: 2.5;
padding: 15 10 15 20;
border-bottom:1px solid #fff;
background: #4E2029; *//* dark purple, pms 504 */
/*#navleft #nav_news a {
border: none; *//* take out line after last menu item */
#navleft a:hover {
background: #D5647C;*/ /* dusty rose, pms 702 */ /*
/* for submenus */
/*#navleft ul ul ul {
position: absolute;
top: 0;
left: 100%;
width: 100%;
#optionalmenupicture {
width: 14em;
#navoptional {
/*position: relative;
left:0;
top: 0;
margin:0;
padding: 0; */
background: #58DA2C; /*med lime green */
list-style-type: none;
width: 155px;
color: #ffffff; /* white */
font-weight: bold;
float: left; /*contain floated list items */
#navoptional li {
margin: 2px;
padding: 0;
float: left; /* this section corrects IE whitespace bug */
width: 100%;
background: #D5647C; /*dark rose */
list-style-position: outside;
list-style-type: square;
#navoptional a {
display: block;
text-decoration: none;
padding: 0 10px;
line-height: 2;
border-bottom:1px solid #323532;
/* #navoptional #nav_news a {
border: none; /* take out line after last menu item */
#navoptional a:hover {
background: #4e2029; /* dark purple */
/* Main Content ---------------------------------------*/
#primaryContent {
background: #fff;
float: left;
margin-left: 172px;
padding: 0;
position:relative;
top: -334px;
/* footer --------------------------------- */
#footer {
padding: 0 10px; /* this padding matches the left alignment of the elements in the divs that appear above it. */
background:#ffffff;
.hide {
font-size: 0em;
line-height: 0em;
.box {
margin: 15px 0 0 0;
padding: 5px 0 0px 0;
background:url(/images/ltchecks.gif);
.mogul {
font-family:Andale Mono, Trebuchet MS, Comic Sans MS, Impact;
font-size: xx-small;
/* Forms ---------------------- */
input {
background-color: #f5f5f5;
color: #4E2029;
font: Verdana, Arial, Helvetica, sans-serif;
font-size:12px;
textarea {
background-color: #f5f5f5;
color: #4E2029;
width: 300px;
height: 100px;
font: Verdana, Arial, Helvetica, sans-serif;
font-size:12px;
/* from Adobe */
.fltrt { /* this class can be used to float an element right in your page. The floated element must precede the element it should be next to on the page. */
float: right;
margin-left: 8px;
.fltlft { /* this class can be used to float an element left in your page */
float: left;
margin-right: 8px;
.clearfloat { /* this class should be placed on a div or break element and should be the final element before the close of a container that should fully contain a float */
clear:both;
    height:0;
    font-size: 1px;
    line-height: 0px;

You've got a bigger problem. See attached screenshot from Firefox when text size is increased in browser (Zoom, text only)
Start by using the code valiation tools below and fix reported errors. 90% of browser rendering problems are code related. If your code is clean, chances are good that your pages will perform reasonably well in all the major browsers.
HTML Validator - http://validator.w3.org
CSS Validator - http://jigsaw.w3.org/css-validator/
HTML & CSS Tutorials - http://w3schools.com/
Conditional Comments are only recognized by MS Internet Explorer. You can't use CCs to target other browsers. But this is a moot point since your problem isn't caused by bugs in either Safari or Chrome.
Nancy O.
Alt-Web Design & Publishing
Web | Graphics | Print | Media Specialists
www.alt-web.com/
www.twitter.com/altweb
www.alt-web.blogspot.com

Firefox will not render the font "maximo" correctly in the browser. It renders correctly in Chrome and Safari. Why is this?

I am designing a website and having difficulty with @fontface in Firefox only. Font is "maximo" and is a ttf. It renders perfectly in Chrome and Safari but will not do so in Firefox. I changed my firefox preferences to allow pages to choose their own fonts and wonder if there is something I am missing. When I checked the Tools menu drop down and opened the inspector, the inspector shows that the font is rendering as Helvetica. I am using a mac and running OS X 10.9.5. I would be happy to send screenshots.

It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.org/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.org/kb/Unable+to+install+add-ons
If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.
There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes.
If you have such software then check the settings or uninstall this software.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

Edge Animate code output image location (X,Y) changes in Chrome and Safari

Hi there,
I'm working on my first project in Adobe Edge Animate, and so far it has been a miserable failure! Yay! Anyone out there interested in helping me out?
Here is a sample of the project so far: http://research.cs.queensu.ca/home/parker
My problem is that the green square's location appears incorrectly in Chrome and Safari browsers, but correctly in Firefox. I'm using a Mac Mountain Lion OS.
Why would an element have a different position when seen in a different browser? Note that all the other elements are displaying properly in all the browsers?
Thanks for your help,
-David

Try posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox. <br />
http://forums.mozillazine.org/viewforum.php?f=25 <br />
You'll need to register and login to be able to post in that forum.

Webhelp RH6 in Chrome and Safari 4

I am currently working on a webhelp system in RH 6 that needs to work in different browsers, and also chrome and safari 4. I have already looked for answers on the web but could not find anything that actually helped me out.
so:
*is it possible to let the webhelp of RH6 be viewed in chrome/safari 4? How?
*or is it necessary to upgrade to RH8? Can I then be sure my problem will be solved?
Many thanks in advance
Ynske

RH supports IE, Firefox and Safari, not Opera or Chrome. That does not necessarily mean the help will not work in Opera or Chrome, just that TechSupport will not assist you if it does not.
An output from RH8 is going to have fewer issues but no one can guarantee your work will display correctly, even if you use the supported browsers. You could import something with "errors" that may look OK in the Design Editor but do not work in a browser.
I am not sure what you are getting at when you ask how the help can be displayed. In IE and FF you can use File > Open and browse to the start page. Maybe you mean open them from an application? That's for your developers but see Calling WebHelp on my site.
See www.grainge.org for RoboHelp and Authoring tips

Operating OS X on MacBook use a wired 4G hotspot and both Chrome and Safari are running sluggish, freezing machine, and even pop-ups ask to Kill or Wait. i wait. Have tried the Utility Permission Verified and Permission Repair and actually got worse. ??

operating OS X on MacBook use a wired 4G hotspot and both Chrome and Safari are running sluggish, freezing machine, and even pop-ups ask to Kill or Wait. i wait. Have tried the Utility Permission Verified and Permission Repair and actually got worse. ??
If I install OS X Maverick with its fixes will this fix the problem??
HELP

Mac OS X ver 10.6.8 Processor 2 GHz Intel Core 2 Duo , Memory 2 FB 1067 MHz DDR3, Startup Disc OS X HDD , No DVD available, Not removing Chrome - run entire business on 5 gmail accounts and operations.
L2 Cache:          3 MB
Memory:          2 GB
Bus Speed:          1.07 GHz
Boot ROM Version:          MB51.007D.B03
FUJITSU MHZ2160BH FFS G1:
Capacity:          160.04 GB (160,041,885,696 bytes)
Model:          FUJITSU MHZ2160BH FFS G1
Revision:          0081008C
Serial Number:                  K64JT8928554
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
Capacity:          209.7 MB (209,715,200 bytes)
Writable:          Yes
BSD Name:          disk0s1
OS X HDD:
Capacity:          125.63 GB (125,627,793,408 bytes)
Available:          55.99 GB (55,987,331,072 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
BOOTCAMP:
Capacity:          34.07 GB (34,068,234,240 bytes)
Available:          6.58 GB (6,580,842,496 bytes)
Writable:          No
File System:          NTFS
BSD Name:          disk0s3
Mount Point:          /Volumes/BOOTCAMP
This is a friends computer and I do not have access to apple codes, or how this system works.

TOC troubles – Chrome and Safari

RH X5
Windws XP and Vista
I am uploading RH X5 html help files to a Drupal based website. Unfortunately, users viewing the Help project through Chrome and Safari are not seeing the TOC. I found forum feedback regarding this same problem in the WebHelp blog. Is that applicable to the html .js files as well? If not, can someone tell me what edits I need to make to what files? (the eHlpDhtm.js maybe ??).
Thank you!
Cindy

Chrome is not officially supported by an version of RoboHelp but Adobe did issue a fix with RoboHelp 7 when Chrome was first released. I am not surprised X5 outputs do not work as that version was issued way ahead of Chrome being released.
Safari is supported and I would guess your problem is that you are browsing with versions of Safari issue long after X5.
No fixes that I have seen apart from upgrading and noting that Chrome would still not be supported. You would need to check with the trial version. Do not install that on your production machine that has X5 installed.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Stunnigly slow load time. It isn't my system, because both Chrome and Safari load in less han ten seconds. Firefox is too bloated.

Folks, I don't use Firefox much anymore. Why? Because the load time has become ridiculous. Chrome and Safari both load in less than ten seconds. Firefox can take up to a minute. And usually does. It has become bloated. It has lost the intent. You say the fox is the fastest? It isn't. Either in load time or search time. Chrome smashes the fox. Simpler, cleaner, faster. Isn't that what Firefox was all about in the beginning? You folks need to take a giant back step.

Agreed...I'm considering jumping ship. Too many crashes, hangs constantly, too many secure sites the server can longer find even though they've been bookmarked for ages, takes forever to load and plug-in issues galore. It's sad, the last 6 months have been horrendous and nothing is getting fixed with all the constant updates. No one should have to clear cookies and cache as much as is always suggested here just to get pages to load that load on other browsers with no problem.

Crystal Report Viewer (flash based) is displaying partial of the flash interface. It is working well on Firefox 3.6.7 and below but not in Firefox 3.6.8. It is also working well on Internet Explorer and Chrome and Safari. Please check if you can advise o

Crystal Report Viewer (flash based) is displaying partial of the flash interface. It is working well on Firefox 3.6.7 and below but not in Firefox 3.6.8. It is also working well on Internet Explorer and Chrome and Safari. Please check if you can advise on this problem we are facing. Thank you.
== This happened ==
Every time Firefox opened
== Crystal Report Viewer (flash based) is displaying partial of the flash interface. It is working well on Firefox 3.6.7 and below but not in Firefox 3.6.8. It is also working well on Internet Explorer and Chrome and Safari. Please check if you can advise on this problem we are facing. Thank you. ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.0.249.78 Safari/532.5

Reset the page zoom on pages that cause problems: '''View > Zoom > Reset''' (Ctrl+0 (zero); Cmd+0 on Mac)
See [[Text Zoom]] and [[Page Zoom]] and http://kb.mozillazine.org/Zoom_text_of_web_pages
You can try if it works if you disable OOPP (Out-Of-Process-Plugins) for Flash
You can set the prefs dom.ipc.plugins.enabled.* to false on the about:config page to disable the plugin-container process.
dom.ipc.plugins.enabled (currently false by default)
dom.ipc.plugins.enabled.npswf32.dll (Flash)
To open the ''about:config'' page, type '''about:config''' in the location (address) bar and press the Enter key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

Mail and iPhoto Problems with sending photos.

Mail and iPhoto Problems with sending photos.
I have this problem that started a while ago and seems to be getting worse.
Here are the different scenarios.
-If I try to share a photo to email within iPhoto, it will insert the image file name in the mail message, but no image icon or opened image. In iPhoto Preferences under General I have chosen to use Email Photos using Mail.
-If I choose to use iPhoto to send the photo, it will compose the message and the photo is viewable. If I send the message i can view the photo within the email I sent to myself. Nothing happens when I double click on the photo in the Mail message. Nothing happens when i control click on the photo in the mail message. Nothing happens when I try to drag the photo to the desktop from the mail message. When I try to save attachments from the email and choose a place to save it, the save button is grayed out and it cannot be saved. When I check the mail message it says there is an attachemnt but there is no file size listed.
-If I use the stationary within Mail app I cannot drag a photo into the placeholder, I get a circle with a line through it symbol when I try. It happens if I try to drag a photo from the desktop or from the media browser within Mail app.
-If I drag the photo to the desktop from iPhoto, I can double click it on the desktop and it will open in Preview.
-If I then control click on the same photo on the desktop and scroll to share/email, the generic photo icon will be inserted in the mail message. If i double click the photo icon in the mail message I get a message it can't be opened because it is empty.
-If I drag that same image to the mail message body the same thing happens.
-If I send that email to someone they cannot open the image file.
What I can do:
- I can drag that same image file on the desktop to my dropbox folder and it will upload. From there I can go on my iPad and download the photo and send it through email just fine.
-I can open the same image file on my desktop in Preview, I can copy and paste it into a mail message and the image will be viewable in the mail message by me and by the recipient.
-I can drag that same image on the desktop to my safari browser window and it will be viewable in the page. i can then copy and paste that image into a mail message and it is viewable in the message. I can then send that email message to myself and i can control click on the image and get all my options. It also shows as an attachment with the size of the image file in the mail message.
I can send that message to someone and they can see the photo and open it fine.
-If I send that same email to me I can see the photo within the mail. If I then drag that photo to the desktop I cannot use it again to put in an email as the same problem happens again.
I have tried all scenarios in my user account, another users account and in a guest account. The same happens in all. I am guessing because of this it is not a corrupt preference file, unless all of the preference files are corrupt. The guest user account I added a new email account so it was brand new and still had the problem.
I am stumped, all and any help is appreciated.

Another problem that may be related….
I have Snapz Pro. I used to be able to save the snaps to my desktop or a folder. Now when I take a screenshot and try to save the file to my desktop or a folder on my desktop I get this message "Files cannot be created in the selected location. You do not have permission to write to the selected location. Please choose a different location." I have found that i can only save the file to the clipboard. I have repaired permissions many times and still I have this problem.

FireFox 3.6.12 doesn't display an iFrame (an Amazon sales link) that displays in IE8, Chrome, and Safari. It displays iFrames of PDFs on the web site.

I support www.oaklandsymphonychorus.org, a site using DotNetNuke 4.9.5. I added an iFrame module to the site using the URL in this code:
<iframe src="http://rcm.amazon.com/e/cm?t=oaklsympchor-20&o=1&p=8&l=as1&asins=B002FQJT3Q&fc1=000000&IS2=1&lt1=_blank&m=amazon&lc1=0000FF&bc1=000000&bg1=FFFFFF&f=ifr" style="width:120px;height:240px;" scrolling="no" marginwidth="0" marginheight="0" frameborder="0"></iframe>
The iFrame displays in IE8, Chrome, and Safari, but not FireFox.

'''Solution:''' Add ''id'' and ''name'' attributes to the iframe-tag.
This problem is covered in this thread: http://forums.mozillazine.org/viewtopic.php?f=25&t=1942409

Chrome and Safari problem with webfont word spacing in Muse CC

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