Chrome crashing MacBook Pro since updating to 10.7.5

Updated my mid-2009 Macbook Pro OS to 10.7.5. Since then, any time I try to use Chrome, it crashes the laptop - the only way to restore is to power off and power back on. How do I fix this? Thanks!

Thanks....I first uninstalled/reinstalled Chrome - no luck.
Then restarted in safe mode, installed 10.7.5 update client combo, installed Chrome. Same issues - Chrome freezes, I get the color wheel and then the entire machine locks up. The only way to get out is to power off and power back on.
I've found some other posts about this, but none seem to have a simple solution (I'm not a programmer/tech person). I am guessing there are incompatability issues of some sort since the update. I do wish someone from Apple would pay attention to the posts - they are becoming more frequent and someone should respond.

Similar Messages

Motion crashes - Macbook Pro Software update and Firmware update

Anyone out there that is working with Motion 3.0.1 on one of the new Macbook Pros (Santa Rosa) and has installed both the Macbook Pro Software Update 1.0 and the EFI Firmware update (for the 15 inch models)???
Motion 3 crashes on the Macbook Pros with the MBP Software update installed (see thread:
http://discussions.apple.com/thread.jspa?threadID=1028746&tstart=45
The solution so far is to wipe the hard drive and reinstall everything from scratch EXCEPT the software update 1.0. However, I'm trying to find out if anyone has installed the Firmware update, which requires the software update to be installed first, and if they are running smoothly.
???

I just restarted then tried to open InDesign again and it let me download a java update that seems to have fixed it.

HT5313 i can't send email on my imac or macbook pro since updating to 10.7.5

First my iMac stopped sending mail. Three separate accounts say the outgoing server is offline including icloud. Then, when I updated my macbook it stopped sending mail as well.
any ideas? i'm reduced to sending all my email from my phone.

Under Windows in the Menu bar select Connection doctor. You will see green to indicate a connection and red to show there is a problem. You can click on more details button, but with multiple accounts this is often hard for some users to read result. Except for iCloud account you'll see two entries for each account 1) receiving and 2 SMTP for sending.
EDIT SMTP SETTINGS
In Accounts window > Outgoing Mail Server SMTP: select to Edit SMTP Server list... from popup.
Select account in the list.(It's not uncommon to find extra SMTP servers listed. When you remove account, Mail does not delete the smtp info. You might need to do some clean up in the list to remove the extras.)
Under Advanced Tab:
Apple defaults to the default ports (25,465, 587) but some servers prefer a custom port. Check to see what port they recommend. Gmail for example likes 465, Outlook.com 587.
Most servers require SSL but you should verify your account requirements. Gmail, Outlook.com, Yahoo and AOL all require SSL
User Name. Enter full email address eg. [email protected]
Add password if it is blank.(If you have two step authentication setup, you'll need to get an app specific password more info)
Open Connection Doctor under Window in the Menu bar.
Do you see green light now for your account SMTP?

Java will no longer run on my MacBook pro since I updated my java

Java will no longer run on my MacBook pro since I updated my java - what the heck is with that? When I try to do as suggested and go under Java preferences it wont allow me make any changes this is the error message I get "Cannot launch "java preference" no compatible version of Java 1.5 + is available."
Then it gives the option to open java preferences or quit. It will only allow me to quit as it won't open java preferences. Stupid updates!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I just got the new macbook pro about 2 weeks ago, it has lion. When the new mountain lion comes this summer, can i just update it on my macbook pro since it isn't so old? And if i can update it, do i have to pay, or is it a free update?

I'm in the same position, the store said they didn't know of any new release, so i bought my macbook pro to find out about mountain lion. I really hope that i'm not going to pay for the upgrade. New to apple, also last month bought my Ipad 3, really thought that Airplay would have been on my book pro, nope, waste of time.........need that update to use it. Back i the box then, get the windows 7 ultimate pro back out until then.

Although the window pop up option is deactivated in preferences, I cannot open any in my Macbook Pro since I updated to Yosemite. Can anyone assist? Thanks

Although the window pop up option is deactivated in preferences, I cannot open any in my Macbook Pro since I updated to Yosemite. Can anyone assist? Thanks

Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

I can't login (always crashed) in my MacBook pro after updated to lion. How can I do?

I can't login (always crashed) in my MacBook pro after updated to lion. How can I do?

already finished to reinstall. It's a little bit better now. But still not very stable, sometime crash in login screen, sometime crash when I was browsing. Do anybody can solve it?

Problem description: My macbook pro since this afteon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click- EtreCheck

My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Early 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.3 GHz Intel Core i5 CPU: 2-core
    16 GB RAM Upgradeable
        BANK 0/DIMM0
            8 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            8 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 250
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 512 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
    Hitachi HTS545032B9A302 disk0 : (320,07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
            Core Storage: disk0s2 319.21 GB Online
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Stickies    Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.1.1 [Click for support]
    Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
    DivX HiQ
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
    MacFUSE [Click for support]
    Perian [Click for support]
    Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 999.86 GB
        Total number of backups: 60
        Oldest backup: 2012-07-15 01:16:54 +0000
        Last backup: 2015-03-29 19:28:06 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
        97%    rapportd
         3%    WindowServer
         1%    mds
         0%    fseventsd
         0%    distnoted
Top Processes by Memory: ℹ️
    155 MB    Safari
    120 MB    Finder
    86 MB    rapportd
    86 MB    WindowServer
    69 MB    mds_stores
Virtual Memory Information: ℹ️
    12.56 GB    Free RAM
    2.53 GB    Active RAM
    428 MB    Inactive RAM
    1.66 GB    Wired RAM
    1.04 GB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 31, 2015, 06:00:15 PM    Self test - passed
    Mar 31, 2015, 01:13:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
    Mar 31, 2015, 01:05:42 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
    Mar 31, 2015, 12:24:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
    Mar 30, 2015, 05:45:38 PM    /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
    Mar 30, 2015, 01:52:07 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
    Mar 29, 2015, 05:55:05 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
    Mar 29, 2015, 01:06:38 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
    Mar 29, 2015, 01:02:47 PM    /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hang

Open Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
     Note: You will need an active Internet connection. I suggest using Ethernet
                 if possible because it is three times faster than wireless.

MacBook Pro SMC Update 1.6 - Freeze

Hi all,
Facts:
model: MacBookPro8,1
OS: OS X 10.7.5
Story:
i got a Macbook Pro 8,1 (13,3" Early 2011) which worked flawlessly - until yesterday.
Yesterday I decided to install the MacBook Pro SMC Update 1.6 (http://support.apple.com/kb/DL1626) - a bit unusual for me, since i normally wait a few weeks until others tried such an update. I did nothing in parallel on my mac, just the update. After the installation process i rebooted my system to finish the update process, the scm update installation run, everything seemed to went fine.
But shortly after the login process, my System froze and i had to hard shutdown my macbook. The first 3 or 4 attempts to only switch on my computer i got only a flashing indicator led, as usual, but not display output, no start sound, nothing. I waited a few minutes, tried again, the system started to boot until the login window, but i had no time to input my credentials - the system froze again.
Since a got a bit computer experience, it's my day job, i first thought of a bad RAM. So i replaced it with two totally new ones (Corsair Mac Memory) and some older original Apple RAM, but nothing changed. I did the same with the harddisk, even i don't think it's related to a harddrive failure because of the symptoms, while trying to install a fresh OS - the system froze again.
After that i tried everything Apple proposed: SMC reset multiple times, NVRAM/PRAM reset multiple times, but nothing helped in my case.
So the current state is as follows:
- The system freezes everytime, sometimes earlier, sometimes later. But normally within 10 seconds. (I observed, the longer the computer stays off, the later the freeze appears). After a hard shutdown, i've to wait a few minutes to get the computer to display anything.
- I read the log files after installing the harddrive to another computer (it works fine there), but there seems nothing special (i could post it, if somebody need it). The system just stops responding.
I think, it MUST be related to the MacBook Pro SMC Update 1.6, because i had no problems at all before this firmware update, problems started after it.
Is anybody out there, who has another suggestion for me, or has the same symptoms?
G,
NoWay

I have MacBook Pro 13" (mid 2010) and similar problem (gray screen, system not start, noisy fan, etc.)
I applied last SMC firmware update 1.6
as a result I have unworking MacBook Pro.
When I have been looking table http://support.apple.com/kb/HT1237 I am realised that link http://support.apple.com/kb/DL1626 on update for MacBookPro8,1 1.68f99 (SMC 1.6) and for MacBookPro7,1 1.62f7 (SMC 1.6) is same. And then I booted from Installation Disk1 with 10.6.4 and saw that my version of SMC is 1.68f99 instead 1.62f7.
In my opinion it's the main reason of our common problem. Apple released not correct SMC update and this update made briks from our MacBook Pro!!!

MacBook Pro Software Update Results in Singlu-User Mode

Hello,
Since I have had problems before with Software update, I have decided to install one item at a time to find out which update packages cause problems.
When I installed the latest "MacBook Pro Software Update", which is strongly recommended, I ended up getting stuck with the single-user mode and now I cannot get out. When I boot, I get a console instead of a Graphical User Interface. I am really tired of Tiger. I have used Linux for the past 9 years and found it to be excellent. I expected much more from Mac OS X when I first bought my system two weeks ago. I already did an "Archive and Reinstall" and I don't want to do it again.
How can I go back to the usual GUI environment?
Any help is greatly appreciated.
K.
Any help is greatly appreciated.
K.

Hello,
Here is the solution to the problem. It is simply due to XCode installation. For some reason, one needs to perform the "MacBook Pro Software Update 1.0" after an "Archive + Install" before installing any other software.
If Xcode is installed before the update, something gets messed and the computer keeps booting to a Console instead of the GUI.
Hope this helps to others,
K.

MacBook MacBook Pro Software Update 1.1

I am having the same issue many others are having in regards to the MacBook MacBook Pro Software Update 1.1 installing again, and again, and again, and again, ... Maybe you see the point.
I have browsed the Discussions, and tried some suggestions, (case sensitive) but it still installs, again and again, and again...
I am a little worried why Apple has not addressed this. This problem has existed since 12/18/2007. I think we have endured this long enough. If apple is not going to provide help, are there any users out there listening that have spent effort and found a solution.
I am all Ears!!!
Thanks, Steve

I have tried the solution listed here about case sensitive journaling. However, it did not help me.
http://discussions.apple.com/thread.jspa?messageID=6167469&#6167469

MacBook MacBook Pro Software Update 1.1 continues to appear

This has been the first really strange issue since I upgraded to Leopard. Ever since the MacBook MacBook Pro Software Update 1.1 in Software Update, it continues to appear as if it was not installed. If I look at my installation log, it shows that I have installed it about 9 times since it was released. Here are the last few entries in my installation log:
2007-12-21 22:17:05 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2007-12-21 22:17:59 -0500: Installed "Security Update 2007-009" (1.1)
2007-12-21 22:26:34 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2007-12-22 00:24:10 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2007-12-23 04:15:00 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2007-12-25 04:16:18 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2007-12-26 04:28:09 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2007-12-30 06:10:00 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2008-01-03 01:55:35 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
2008-01-05 22:32:22 -0500: Installed "MacBook MacBook Pro Software Update" (1.1)
Is it safe to ignore this update? What is going on? Is there something wrong with my system? I haven't noticed any other problems.. I have no idea how Mac OS X determines if I need an update or not.

OK, here's what i did:
1) navigate to the: /Library/Updates sub-directory
(as in: "Macintosh HD" - "Library" folder - "Updates" folder
2) there should be a file named, "index.plist" - this is
the definition file for the update - i suspect this should
be removed by the Updater once the update is complete.
3) rename the file (don't delete it) ... i renamed the
file to, "index.plist.onhold"
you probably don't have to, but i rebooted the system, to
ensure nothing broke. afterwards, i did a "Software Update"
and it reported the system is up to date.

MacBook Pro Software Update 1.1 Refuses to Install

Ok well I have a very annoying problem. Since the 18th, I've been getting daily notices about the MacBook Pro Software Update 1.1 thing, and daily I have been saying "OK, go ahead and interrupt what I'm doing, install it and then leave me alone." And then the next day, I get yet another message saying i need to install it.
Needless to say, this is highly annoying. Any help would be greatly appreciated.

I'm getting the same behavior. I'm not sure but I think this may be related to whether the FIRST time you encounter this update, you opt to restart later rather than right away. Perhaps you can verify whether this was the approach you took as well. In any event, no number of restarts now of my MacBook Pro with 10.5.1 will prevent me from getting yet another message that the MacBook Pro Software Update 1.1 is waiting to be downloaded and installed.
I assume Leopard has left largely unchanged the practice of placing a record of updates in its /Library/Receipts directory. If the properties of this directory change, such that it prevents it from being updated, this could lead Apple's "Software Update" utility to think software has never been installed when perhaps it has been installed after all.
I would consider also that perhaps the SoftwareUpdate.plist file may be questionable. I notice that while almost all other plist files in /Library/Preferences list "root" as the owner, the SoftwareUpdate.plist lists my own user name as the owner.
I think commands such as chown and chmod may become our best friend where this apparent bug is concerned; but I recognize that all the foregoing speculation on my part is a longshot.
I welcome the comments of others who encounter this behavior.

I have a late 2008 Macbook Pro last updated to Mavericks OS. The screen died and it's not worth replacing. How do I remove the hard drive and use a drive sled to access info I need?

I have a late 2008 Macbook Pro last updated to the Mavericks OS. The screen died and I took it into an Apple store and was told replacing the screen and the hardware to repair everything would cost almost as much as buying a new laptop or a cheaper model. I was told that I can use a drive sled to access data I need on my hard drive. How do I remove my hard drive and use a drive sled to get to the information I need? What makes matters more complicated is I need to update my iPhone and my iTunes/App store purchases. How can I accomplish this?
My wife has a late 2008 Macbook Pro as well, which I am assuming I need to run my hard drive. Is there a way to just access just my hard drive without interfering with hers?
I know this is lengthy. Thanks to whoever looks at this and offers advice/instruction.

the device you need is an External enclosure for a 2.5" (laptop form factor) SATA drive.
A USB-interface enclosure will be slow, but is adequate for this task and for re-purposing as a backup drive later. A firewire-interface drive would be faster, but is harder to find, more expensive, and faster than needed for this purpose.
The drive will mount as an "extra" drive on your wife's Macbook, and you can drag and drop whatever you wish. You could create a separate Account for yourself on her computer, and use Migration Assistant or just copy your stuff over to the new account. Then it would not interfere with her files.

MacBook Pro firmware update after erase & install

Hi,
I just tried to update from 10.4.10 to 10.4.11 with software update last night and got the error message a lot of people have been experiencing, then, got stuck at the apple logo with the never-ending spinning wheel... well... tried repairing disk, permissions, everything, but didn't work...
Now I reinstalled OS X with the dvd that came with my pro (10.4.6) and I noticed that when I run softwarte update, a specific MacBook Pro firmware update and some battery update didn't show up, does that mean I already have it? because it is firmware, the installation of OS X didn't erase it?
And to all those out there stuck at the boot screen, I'm trying the manual combo update (downloading from apple.com) and will tell if this works (thank god I backed up everything!)

Good Morning,
To answer your firmware question, yes. Once applied a firmware update is burned into the chip on the device being updated and is not subject to being removed with an operating system, the only way to change that firmware is to update it with something else.
You should be fine that they aren't showing up because, as you said, you already have them. 
David

Chrome crashing MacBook Pro since updating to 10.7.5

Similar Messages

Maybe you are looking for