Chromebook 14-q029wm ctrl-key

My left ctrl-key appears dead. I've only been using the laptop in earnest for maybe a month and the keyboard is spotless as-new so there's no need to blame dirt/crumbs. When I view "keyboard shortcuts" and hit the left ctrl-key nothing happens on the screen but the right ctrl-key works as expected. I have also gone into "languages & input" and tried US Keyboard, US International, US Extended and didn't help. Lastly, I have Powerwashed the unit (on stable OS) and that didn't fix either. Any suggestions would be appreciated and thanks!

Hi @gigzter9 ,
Welcome to the HP Forums!
It is a terrific place to find answers.
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I understand that the left ctrl-key is dead but the right one functions. You have tried different keyboards, under language and input to no avail.
When I checked the specifications for your notebook, I see it came with Chrome OS. Here is a link to Adjusting Touchpad and Keyboard Settings on Your HP Chromebook (Chrome OS).
If this has not resolved the issue, I suggest contacting HP support for assistance. As one key works and the other one doesn't , it may very well be a hardware issue.
Please call our technical support at 800-474-6836. If you live outside of the US/Canada Region, please click the link below to get the support number for your region. Phone Assist Worldwide
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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I need to reprogram the delete and enter key to the left side of a external keyboard for the ipad mini. don't need the caps/lock or ctrl key and due to an injury my daughter can only use her left hand to type. She is using a text to speech app to verbaliz

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Sami\'s mom wrote:
I need to reprogram the delete and enter key to the left side of a external keyboard for the ipad mini.
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Tecra M10 - Stuck CTRL key issue -- perhaps to do with BIOS?

Hello and thanks for reading.
I recently switched my Tecra M10 to Windows 7 (from XP) and it soon developed the dreaded "stuck CTRL key" issue. This causes the keyboard to behave as if the CTRL key is permanently depressed. Sometimes hitting a combination of keys, or bringing up the onscreen keyboard, temporarily solves the issue, but then it returns.
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I was looking at the following BIOS update:
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Hi
> I was looking at the following BIOS update. which is version 3.00 and seems to be most recent. My own version is 1.90.
There are different Tecra M10 models on the market.
Check the labels at the bottom of the unit. There you should find some numbers like for example PTMB0E-01K00LGR
The first 6 characters are important: for example PTMB0E
I assume your notebook belongs to European series.
In such case you should check the Toshiba EU driver page for possible BIOS update.
http://www.toshiba.eu/innovation/download_drivers_bios.jsp
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In case the USB keyboard would work properly, the CTRL button of internal keyboard is affected and you will need to replace the internal keyboard.
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Not exactly true. You can't swap the keys with ORIGINAL BIOS - there are modded versions available that will let you do it.
Read (and download) from here: http://forum.notebookreview.com/lenovo-ibm/474396-fn-ctrl-swap-all-lenovo-laptops-solved.html
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IT-technician, running my own company in Bergen, Norway
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Request: BIOS for GX740 to swap Fn and Ctrl key.

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Quote from: 5rg on 08-August-10, 19:48:32
I didn't receive email. I used alternative method form PM. Thanks.
I'll contact you if there is a problem with this mod. I didn't try it yet. Thanks again.
Quote
I didn't receive email.
It was sent to ******* @gmail.com address. Check it in "spam" folder, maybe is there as there is no errors reported.
Quote
I used alternative method form PM. Thanks.
Oki, that's the same.
Quote
I'll contact you if there is a problem with this mod. I didn't try it yet. Thanks again.
You're welcome

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Bios Information:
BIOS Version: E1656IMS.106
BIOS Build: 02/12/2010 11:06:43
EC Version:1656EMS1 Ver4.06
EC Build: 12/15/2009
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Quote from: Pherein on 24-March-11, 12:56:03
Hmm trying to flash the bios now but it's being stuck on the screen in the images linked to this post for about 15 minutes :S Have I bricked it? What should I do?
http://img858.imageshack.us/i/dscf4542.jpg/
http://img29.imageshack.us/i/dscf4543k.jpg/
Quote from: Pherein on 24-March-11, 19:46:50
I performed a hard-reset and the computer still worked fine, it seems the flashing process never started. I noticed I had the USB stick plugged into the USB/eSata combo port...wonder if that made a difference. I'll try flashing again using a regular usb port.
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Thanks,
Pherein
well done
the lockup behaviour exactly as described can hapends in very rare cases in ratio 1/100,
its hapends to me think around 4-6 times [from 500 ec updates one after another in a loop],
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but its not dangerous, etc: do not contain deadly properties.

Chromebook 14-q029wm ctrl-key

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