Chromebook power adaptor

I'm one of the lucky early adopters who got a suspect power adaptor with an HP11 Ch romebook.
I've been asked to return it, and onscreen the instructions ask me to choose which type it is.
Unfortunately not only is the text on the picture of the power adaptor far too small and dark for my ageing eyes to read, but so is the text on my own power adaptor and the serial number on the bottom of the computer!. And I don't have a magnifying glass, let alone a microscope!
I think I might have found the right computer serial number (It accepted the number I typed in, but I'm not sure I read it right).
My questions:
1: Bearing in mind I've at least selected the right country (UK), will it make much difference to me if I chose the wrong one?
2: Is there any way of writing to HP/Google directly about this problem? I can't see an email address or web form.
3: (A more general question Why oh why is all information on electronic equipment SO **bleep** SMALL? Is there a reason for making it illegible to any eyes beyond teenage years and without a magnifying glass? For reference, I am shortsighted but don't need specs to type on the Chromebook.
Thanks.

Since you must get the information from the label on the power adapter I suggest asking for assistance from a family member or friend. Otherwise you will have to find or purchase a magnifying glass so you can read the fine print.
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I'm having slight issues with both my power adaptor and the battery itself.
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Second, my MBP is having trouble recognising if power is going to the battery or if it's charging etc. It can recognise if there's no adaptor connected at all, but if there's an adaptor connected, it has trouble seeing if there's power coming from the adaptor even if the light is on. I.e. it can stay at 100% and supply comes from the power adaptor and then suddenly drop to 80% power and start charging agan. One issue that happened earlier today was the adaptor was connected, and the battery indicator was at 100% with supply from the adaptor. Suddenly the MBP shutdown, and when I rebooted it was at 17% (I've tried repeating that in case of a dodgy battery but I couldn't)
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Battery Information:
Model Information:
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Device name: ASMB012
Pack Lot Code: 0002
PCB Lot Code: 0000
Firmware Version: 0110
Hardware Revision: 0500
Cell Revision: 0200
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Fully charged: No
Charging: Yes
Full charge capacity (mAh): 4876
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Battery Installed: Yes
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Voltage (mV): 12603
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Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 0
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Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
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ID: 0x0100
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Try an SMC reset.
http://support.apple.com/kb/HT3964
If that doesn't help, the problem could be the adapter, the battery, or the I/O board (or a couple of less likely things). If you can borrow another adapter and/or battery, try them to see where the problem is. Or, if you're near an Apple Store, take it in and they'll diagnose it for you (for free, but they will charge for repairs if you need them and don't have AppleCare).

Problems with new Mac Book Pro 13'' +power adaptor

Hi there,
I'm new here and first of all I'd like to appologize from my lack of technical language, since my only interesst in computers is that they don't give me problems so I can keep not knowing too much about them.
Ok, so I bought the new Mac Book Pro 13'' exactly 2 months ago cause my old and long travelled Power Book G4 died. I didn't hesitate to spend the money to buy the new one, cause I was so happy with my experience with the old one and in my mind returning to PCs was not even considered.
BUT...I'm not totally happy about my new laptop...from day 1 Safari would just close itself but I didn't give too much thought about it. After this, not only Safari can close up to several times a day, but also iphoto or any other program that I use for work. But that's not all..One day it would take minutes to start running and it would go extremely slow...another day it would start also very slow but also it wouldn't show the tools bar on top or my folders. Another time it would show me, instead of the normal starting page, a page where it would ask me to accept or not a kind of revision for hardware. After so many problems of course I pressed yes...everything seemed normal, then computer started and seemed to be running normal again (aside from this safari and other programs that shut down). Today my computer, when moved, just went totally blank but fortunately I could start it with nor problems after it.
So...anyone knows what the problem must be?? Should I take it to a Technical service ??? and there's another issue...i'm handing in m phD in a week so I can't just be without computer now, and in a week I'm flying to Canada where I also will need my computer for work...what can I do???
And the second problem...the power adaptor from the beginning seemed to act funny sometimes...sometimes charching, sometimes not, I would follow the instructions in the support part and after being several minutes changing one cord for the other, to keep it 1 minute disconnected and so at some point it would start functioning again. But this happened seldom so also I would think it was a protectiion mechanism of the adapter. But, when this is happening more often than not, then it gets annoying. Also I've been transporting it in a careful way since I bought it to find that after only 2 months in the cord (from the computer to adaptor) you can see the internal cable as if there was some cut...a third one seems to be appearing too. I've taken it to the technical support and the guy who was helfpul but also honest said he couldn't do anything for me cause since there were those cuts, he could always be said that it was a misuse of it-an accident and then he would have to pay the replace himself. Well, it's not!!! My old adaptor has been transported in a way less careful way and it's survived with NO problems for 5 years. The material is clearly different from the old cord. This one because it's new, I only need to put it in a special bag air protected. Honestly I don't feel happy to pay 80 € for an adaptor that I don't know if it's gonna last me only 2 months or that I know I can't transport normally. The guy suggested me to ask in forums and to call directly to the apple technical service.
Again, has anyone had any similar problems with the adaptor???
Rosanna

Take it to an Apple retailer and have the computer repaired. It is still in warranty.

Multiple power adaptor failures

I'm posting on here partly out of frustration, and partly in the hope that someone may be able to help.
I have a late 2011 MacBook Pro 13 inch, that up until July of this year (2013), I was very happy with.
However, in July my power adaptor failed. I had a dimly lit LED and when clicking the battery icon, I was told "Battery is not charging", "Power source: Power Adaptor".
I took my MacBook to the local Premium Reseller (on apples advice) and they replaced the adaptor.
The problem re-occured only a month later. Same problem, same advice, same replacement. This happened THREE times, each time about a month since the previous occasion.
These adaptors were treated well. Rarely used in a different location, and kept free of kinks or stresses.
This month, the problem repeated, AGAIN. I took it to my local service centre and this time they diagnosed a logic board failure, and replaced the part under applecare. They also provided ANOTHER new adaptor.
I picked up my MacBook yesterday. The problem repeated itself today.
I am starting to go slightly mad at this point. The most apple will help over the phone is to tell me to visit the repair centre again and hope for the best, but I'm at my wits end now.
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That a UPS unit would have prevented your logic board failures. Properly designed power supplies do not need a UPS unit in this country. In some third world countries where the power is unreliable on a daily basis with large power swings, they are a must have.
In my opinion, the G5 iMac's were a poor design with inadequate heat dissipation, weak power supplies and logic boards. Most of them ran for years, but an inordinate number of them had multiple failures. The new aluminum models are a much better design with most of the high heat components located at the top of the machine.
I had no hardware problems with my eight year old Dell...but I'm still sticking with Apple because of their superior software performance.
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I have a 1st Gen, MacBook Pro from 2006. For the last few years I've had to us my power adaptor as my battery no longer works. Now my power adaptor looks like it's coming to an end. Even though it's securely fitted, it often switches off.

I have a 1st Gen, MacBook Pro from 2006. For the last few years I've had to us my power adaptor as my battery no longer works, and shuts down after 30 seconds it. Now my power adaptor looks like it's coming to an end. Even though it's securely fitted, it often switches off.
I am planning on buying a new MacBook Pro later this year, but for the meantime I'm not sure if I should buy a new power adaptor, or if this is a problem with my MacBook Pro. Also does anyone know where I can buy a battery in the UK for 1st Gen MacBook Pro.

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This is the message I sent to Apple a few minutes ago. Maybe some of you can have some answers as well. Thanks!
"Dear Apple,
First of all, I would like to kindly express my apologies for using the feedback form to send you some thoughts about my MAC. I did not know who else to address to.
I have bought my MAC in September 2009, through the Apple Store online. It has been delivered in Norway, where I am living in the present.
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Of course one could say that this is the proper way of working of a mac, but how can a mac work so slow when they all say it is so fast? I have asked around and none of my friends had a similar problem, since they've purchased it.
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Now I am planning to sell it to someone (I don't think I can get even half of the price now, since it is pretty old) and get back to some usual PC. With all the regrets in the world, again, because some of the features were indeed really cool (like the trackpad, for eg).
Thank you for reading this! Good luck with your future products! And may God rest in peace Steve Jobs, I hope the business will not be affected.
Best regards,
Cristina Moldovan"

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http://support.apple.com/specs/powerbook/PowerBookG41GHz-867MHz.html
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