CIC WebClient through Internet

Hi group
Can the CIC WebClient be accessed through internet? If yes , why and if no, why not?
Waiting for your early reply
Thanks and regards
Debolina

Yes you can Access WebClient through Internet using ITS
You should have Installed the Internet Transaction Server (ITS) to provide access to the local SAP CRM system or to another SAP R/3 system with CRM plug-ins
For more information about the SAP ITS, see the SAP Help Portal (help.sap.com) under SAP NetWeaver ® SAP Web Application Server ®  SAP NetWeaver Components ® ITS / SAP@Web Studio (BC-FES-ITS)
You can access it through Internet if you have..
Started the ITS
Noted the URL of the ITS
Defined your logical systems using transaction BD54
Defined your Remote Function Call (RFC) destinations using transaction SM59
Assigned RFC destinations to logical systems using transaction BD97
Procedure
            From the SAP Easy Access menu, choose Interaction Center ® Interaction Center WebClient ® Administration ® System Parameters ® Define Transaction Launcher Logical Systems and URLs.

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