CIC0 - BP Identification takes large time

Hi Experts,
In our Project we are Using CIC (Customer Interaction Center).
Some Time Identification of Customer Matsre Data (BMD&TMD) based on Business Partner Or Contract Account takes large time in CIC0 transaction .
If anyone have any idea about it please revert back to us
Regards,
Abhishek Chopra

Hi,
check profile assigned to cic.
Find FM. used for search partners.
Set breakpoint and check place, where search do very long time.
Denis

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