Cifs - need to connect to share server (can see folders but can't see files)

This is driving me nuts...
CASE ONE:
before the upgrade, i could view folders and files on the shareserver (at a company). but after the upgrade, things went downhill...
we can no longer use "smb://ServerName" so we are forced to use "cifs://ServerName". Fine, fine. but i can only see folders...not files.
ive looked everywhere on the internets for a solution but find nerdy, tech lingo. I found only one that had the solution, but they simply said "nevermind, i found the solution...".. jesh,,, at least leave a solution for us....
does someone have a work-around or a solution to this bug?
CASE TWO:
Dealing with Outlook 2011 and sharing caledars using the Exchange, i can see my co-workers email and statuses...but i can no longer see their schedules/availability.
does anyone have a solution to this???
Rule #1: do not say "its an Outlook issue" cause they already told me to ask you.
Rule #2: do not say "you are posting in the wrong place". just help, for Pete's sake...
Rule#3: do not say "$**%()*$ and preliminary connection hub 5583HHFer, BS...." we dont need nerdy lingo...we need help...
others including myself would very much appreciate your help in the above 2 matters.
Kindly,

Hi there,
You may want to take a look at some of the troubleshooting steps found in the article below.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Hope that helps,
Griff W.

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