CIM EIM Agent "Send" and "Send and Complete" buttons disapear

Hi Currently have a customer with a few days with Cisco Interaction Manager deployed, version is 4.3(1), sometimes and on random order, agents experience an issue, they are unable to get "Send" and "Send and Complete" buttons, i've reviewed release notes, but i don't know if i'm hitting a bug or this is a configuration issue.
Regards,
Claudio.

Hi Geoff,
Have IE7 and Java 1.6_14 which is on the CIM CD, and configured the IE as the browser setting guide suggest to do. I've tryied what you suggested several times before, i've noticed that is more like a licensing issue in case the application hangs or user close the explorer without closing the session, on the licensing tab from help i see that the sessions stills in use, even when call center is closed, so i need to restart the Cisco Service to free the licenses.
So if i need to open a TAC case i'll need a new type of issue, Weird behavior or Unexpected session preservation.
Regards,
Claudio.

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Andreas
I am getting an error. See below for what I'm choosing and the response. let me know if I'm supposed to be trying to download from another area.
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Email Security Plug-in - Doesn't seem to work with right click or save and send
Cisco IronPort Email Security Appliance C370
Release:IPAS
Filename: CiscoEmailSecurity_7-2-0-039.exe
Remove
Details
Release
IPAS
Filename
CiscoEmailSecurity_7-2-0-039.exe
Release Date
25/Oct/2011
Description
Cisco IronPort Email Security Plug-in (Outlook)
Size
32541.84375 KB (33322848 bytes)
Router Checksum
0x553f
MD5
f0c864697d9e1a3e8f5297062943ac50
Email Security Plug-in - Doesn't seem to work with right click or save and send
Save the device to 'My Added Devices' list
More Info
'My Added Devices' list could be found by: 1. Clicking on 'My Cisco' Tab and expanding
    the 'Added Devices' section. 2. Selecting any task specific product
   selector and clicking on 'My Added
    Devices' in left pane.
Email Security Plug-in - Doesn't seem to work with right click or save and send
Set Cisco Notification Alert
More Info
All 'Cisco Notification Alerts' list could be found
by: 1. Clicking on 'My Cisco' Tab and expanding
    the 'Support Notifications' section.
Cisco service contract information indicates you are not authorized to download software for the following product(s):
Cisco IronPort Email Security Appliance C170
Cisco IronPort Email Security Appliance C370
Cisco IronPort Email Security Appliance C650
To download software for other product(s), remove the software for the product(s) listed above.
Or, if you feel this message is in error, please:
1. Email technical support for 24x7 assistance. To expedite your request, please include the following information:
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2. Contact your Cisco Representative, Partner or Reseller to ensure product(s) listed above are covered on a service contract. The Partner Locator link may assist in locating your nearest partner.
3. Associate contracts for those products to your Cisco.com profile using the Instructions found in Profile Manager. After you submit your additional contracts, verification and updates may take up to 6 hours to complete.

Running the alv report in background and sending it thro email

hi,
      i have to run the alv report in background and send the output through email

Hi
Many a times there is a requirement to display ALV Grid (not ALV List) in the background Job. I have checked the SDN Forum for the same and it has been mentioned that ALV Grid cannot be displayed in Background, but the list output of ALV is possible. So user wont have the actual Grid interface but the List interface.
There is a workaround to display ALV Grid in Background Job. The only restriction is you cant schedule the job through SM36. You need to execute the transaction of the report program, fill in the selection screen data and hit Execute.
The job would be executed in background. User will be able to see the Job Log and Job Status after executing the program. User doesnt have to go to SM37 to view the job status/log. Once the Job Status is changed to COMPLETED, user can click on DISPLAY SPOOL to view the ALV Grid.
Limitations:
Cant schedulea background job
The session should be active until the background job is completed. If the session is closed, then user wont be able to check the output in ALV Grid. User would be able to check the output through spool or SM37
Advantages:
If the spool width is greater than 255 characters, then the entire width could be seen in the output because the output is directed to an ALV Grid and not to spool
Interface of ALV Grid is available instead of ALV List even though its a background job.
Program wont give the TIME OUT error
Steps Required:
1. Once you execute the program, the following screen would be displayed
2. Click Display Job Status to check the Status of the Background Job
3. Click on Display the Job Log to check the Log
4. Click on Display Job Status to check the Job Status
5. Click on DISPLAY SPOOL to check the spool content once the Job Status is changed to COMPLETED. Output is displayed in ALV Grid
Programs:
1. Two different programs needs to be created
ZPROGRAM_ONE: This is the 1st program, where the selection screen and all the data validations would be done. Error handling for invalid data should be done in this program.
Once the data validation is done, this program would call the 2nd program ZPROGEAM_TWO. Build the logic to display ALV Grid in this program. The logic will only display ALV in foreground and it wont be reflected in the spool.
ZPROGRAM_TWO: This program would fetch all the data and do all the processing. If you want the spool output along with ALV Grid output, then build the logic in this program to display ALV Grid.
*& Report ZPROGRAM_ONE                                                *
REPORT zprogram_one                            .
PRASHANT PATIL
TABLES : mara,
         tsp01.
type-pools:slis.
TYPES : BEGIN OF t_mara,
          matnr   TYPE mara-matnr,
          ersda   TYPE mara-ersda,
          ernam   TYPE mara-ernam,
          laeda   TYPE mara-laeda,
        END OF t_mara.
DATA : i_mara       TYPE STANDARD TABLE OF t_mara,
       wa_mara      TYPE t_mara,
       wa_index     TYPE indx,        " For Index details
       wa_index_key TYPE indx-srtfd VALUE 'PRG_ONE',
       i_jobsteplist     TYPE STANDARD TABLE OF tbtcstep, " For spool number
       wa_params         TYPE pri_params, " To Get Print Parameters
       wa_jobhead        TYPE tbtcjob,     " To know the status of job
       wa_jobsteplist    TYPE tbtcstep,    " To know the spool
       w_jobname         TYPE tbtco-jobname, " Job name for bckgrnd job
       w_jobcount        TYPE tbtco-jobcount, " Unique id for bckgrd job
       w_path            TYPE string,         " Upload path
       w_lsind           TYPE sy-lsind,       " Index
       wa_seltab         TYPE rsparams,
       i_seltab          TYPE STANDARD TABLE OF rsparams,
       wa_index1         TYPE indx,        " For Index details
       wa_index_key1     TYPE indx-srtfd VALUE 'PRG_TWO',
       i_fieldcat        TYPE slis_t_fieldcat_alv,
       wa_fieldcat       LIKE LINE OF i_fieldcat.
        CONSTANTS DECLARATION                                        *
CONSTANTS :
         c_a(1) TYPE c VALUE 'A',
         c_m(1) TYPE c VALUE 'M',
         c_l(1) TYPE c VALUE 'L',
         c_c(1) TYPE c VALUE 'C',
         c_zfdr(4) TYPE c VALUE 'ZFDR',
         c_x(1)    TYPE c VALUE 'X',
         c_locl(4) TYPE c VALUE 'LOCL', " Destination is LOCAL
         c_f(1)    TYPE c VALUE 'F',   " Job Status - Failed
         c_s(1)    TYPE c VALUE 'S',
         c_p(1)    TYPE c VALUE 'P'.
SELECTION SCREEN PARAMETERS
SELECT-OPTIONS : s_matnr FOR mara-matnr.
START-OF-SELECTION.
Before the export, fill the data fields before CLUSTR
wa_index-aedat = sy-datum.
wa_index-usera = sy-uname.
EXPORT s_matnr
       TO DATABASE indx(st) FROM wa_index ID wa_index_key.
To Open the Job for background processing
PERFORM open_job.
To get the print parameters
PERFORM get_print_parameters.
Submit the job in background
PERFORM job_submit.
Close the background job
PERFORM job_close.
This is the output screen with the buttons ********
Create 3 buttons DISPLAY SPOOL, STATUS, JOBLOG
SET PF-STATUS 'ZS001'.
WRITE: / 'The program is submitted in Background'.
WRITE: / 'Press DISPLAY SPOOL to see the spool'.
WRITE: / 'Press STATUS to see the status of the background'.
AT USER-COMMAND.
If user presses the 'BACK' button
IF sy-ucomm = 'BAK'.
    IF wa_jobhead-status = c_f OR
        wa_jobhead-status = c_a.
      LEAVE TO SCREEN 0.
    ENDIF.
ENDIF.
If the user presses the 'DISPLAY SPOOL' Button
IF sy-ucomm = 'DISPLAY'.
    PERFORM display_spool.
ENDIF.
If the user presses the 'JOB STATUS' Button
IF sy-ucomm = 'STATUS'.
    PERFORM display_status.
ENDIF.
If the user presses the 'JOB LOG' Button
IF sy-ucomm = 'JOBLOG'.
    PERFORM display_job_log.
ENDIF.
*&      Form open_job
      text
--> p1        text
<-- p2        text
FORM open_job .
This is to Create a new job which is to be submitted in background to
process sales order/delivery/invoice
Here we would get a unique id ( Jobcount ) which identifies our job
along with the job name which we have assigned to our job
CONCATENATE sy-uname
              sy-datum
              sy-uzeit
                      INTO w_jobname . " Assign unique jobname
CALL FUNCTION 'JOB_OPEN'
   EXPORTING
DELANFREP              = ' '
JOBGROUP               = ' '
    jobname                = w_jobname
SDLSTRTDT              = NO_DATE
SDLSTRTTM              = NO_TIME
JOBCLASS               =
IMPORTING
   jobcount                = w_jobcount
CHANGING
RET                    =
EXCEPTIONS
   cant_create_job        = 1
   invalid_job_data       = 2
   jobname_missing        = 3
   OTHERS                 = 4
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM.                    " open_job
*&      Form get_print_parameters
      text
--> p1        text
<-- p2        text
FORM get_print_parameters .
DATA : l_valid TYPE c.
This is to get the Print Parameters for the job which is to be
submitted in background to process sales order/delivery/invoice
CALL FUNCTION 'GET_PRINT_PARAMETERS'
   EXPORTING
ARCHIVE_ID                   = C_CHAR_UNKNOWN
ARCHIVE_INFO                 = C_CHAR_UNKNOWN
ARCHIVE_MODE                 = C_CHAR_UNKNOWN
ARCHIVE_TEXT                 = C_CHAR_UNKNOWN
AR_OBJECT                    = C_CHAR_UNKNOWN
ARCHIVE_REPORT               = C_CHAR_UNKNOWN
AUTHORITY                    = C_CHAR_UNKNOWN
COPIES                       = C_NUM3_UNKNOWN
COVER_PAGE                   = C_CHAR_UNKNOWN
DATA_SET                     = C_CHAR_UNKNOWN
DEPARTMENT                   = C_CHAR_UNKNOWN
      destination                  = c_locl " LOCL
EXPIRATION                   = C_NUM1_UNKNOWN
      immediately                  = space
IN_ARCHIVE_PARAMETERS        = ' '
IN_PARAMETERS                = ' '
LAYOUT                       = C_CHAR_UNKNOWN
LINE_COUNT                   = C_INT_UNKNOWN
LINE_SIZE                    = C_INT_UNKNOWN
LIST_NAME                    = C_CHAR_UNKNOWN
LIST_TEXT                    = C_CHAR_UNKNOWN
MODE                         = ' '
      new_list_id                  = c_x
PROTECT_LIST                 = C_CHAR_UNKNOWN
      no_dialog                    = c_x
RECEIVER                     = C_CHAR_UNKNOWN
RELEASE                      = C_CHAR_UNKNOWN
REPORT                       = C_CHAR_UNKNOWN
SAP_COVER_PAGE               = C_CHAR_UNKNOWN
HOST_COVER_PAGE              = C_CHAR_UNKNOWN
PRIORITY                     = C_NUM1_UNKNOWN
SAP_OBJECT                   = C_CHAR_UNKNOWN
TYPE                         = C_CHAR_UNKNOWN
      user                         = sy-uname
USE_OLD_LAYOUT               = ' '
UC_DISPLAY_MODE              = C_CHAR_UNKNOWN
DRAFT                        = C_CHAR_UNKNOWN
ABAP_LIST                    = ' '
USE_ARCHIVENAME_DEF          = ' '
DEFAULT_SPOOL_SIZE           = C_CHAR_UNKNOWN
PO_FAX_STORE                 = ' '
NO_FRAMES                    = C_CHAR_UNKNOWN
   IMPORTING
OUT_ARCHIVE_PARAMETERS       =
      out_parameters               = wa_params
   valid                        = l_valid
   EXCEPTIONS
     archive_info_not_found       = 1
     invalid_print_params         = 2
     invalid_archive_params       = 3
     OTHERS                       = 4
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM.                    " get_print_parameters
*&      Form job_submit
      text
--> p1        text
<-- p2        text
FORM job_submit .
The job which we have created & the unique id ( jobcount ) which we
have got identifies our job. Hence those parameters are passed along
with the name of the background program "ZPROGRAM_TWO"
The job is submitted in background.
CALL FUNCTION 'JOB_SUBMIT'
    EXPORTING
ARCPARAMS                         =
    authcknam                         = sy-uname
COMMANDNAME                       = ' '
OPERATINGSYSTEM                   = ' '
EXTPGM_NAME                       = ' '
EXTPGM_PARAM                      = ' '
EXTPGM_SET_TRACE_ON               = ' '
EXTPGM_STDERR_IN_JOBLOG           = 'X'
EXTPGM_STDOUT_IN_JOBLOG           = 'X'
EXTPGM_SYSTEM                     = ' '
EXTPGM_RFCDEST                    = ' '
EXTPGM_WAIT_FOR_TERMINATION       = 'X'
    jobcount                          = w_jobcount
    jobname                           = w_jobname
LANGUAGE                          = SY-LANGU
    priparams                         = wa_params
    report                            = 'ZPROGRAM_TWO'
VARIANT                           = ' '
IMPORTING
STEP_NUMBER                       =
   EXCEPTIONS
     bad_priparams                     = 1
     bad_xpgflags                      = 2
     invalid_jobdata                   = 3
     jobname_missing                   = 4
     job_notex                         = 5
     job_submit_failed                 = 6
     lock_failed                       = 7
     program_missing                   = 8
     prog_abap_and_extpg_set           = 9
     OTHERS                            = 10
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM.                    " job_submit
*&      Form job_close
      text
--> p1        text
<-- p2        text
FORM job_close .
Once the job is submitted in background then the job is closed
CALL FUNCTION 'JOB_CLOSE'
    EXPORTING
AT_OPMODE                         = ' '
AT_OPMODE_PERIODIC                = ' '
CALENDAR_ID                       = ' '
EVENT_ID                          = ' '
EVENT_PARAM                       = ' '
EVENT_PERIODIC                    = ' '
    jobcount                          = w_jobcount
    jobname                           = w_jobname
LASTSTRTDT                        = NO_DATE
LASTSTRTTM                        = NO_TIME
PRDDAYS                           = 0
PRDHOURS                          = 0
PRDMINS                           = 0
PRDMONTHS                         = 0
PRDWEEKS                          = 0
PREDJOB_CHECKSTAT                 = ' '
PRED_JOBCOUNT                     = ' '
PRED_JOBNAME                      = ' '
SDLSTRTDT                         = NO_DATE
SDLSTRTTM                         = NO_TIME
STARTDATE_RESTRICTION             = BTC_PROCESS_ALWAYS
    strtimmed                         = c_x
TARGETSYSTEM                      = ' '
START_ON_WORKDAY_NOT_BEFORE       = SY-DATUM
START_ON_WORKDAY_NR               = 0
WORKDAY_COUNT_DIRECTION           = 0
RECIPIENT_OBJ                     =
TARGETSERVER                      = ' '
DONT_RELEASE                      = ' '
TARGETGROUP                       = ' '
DIRECT_START                      =
IMPORTING
JOB_WAS_RELEASED                  =
CHANGING
RET                               =
   EXCEPTIONS
     cant_start_immediate              = 1
     invalid_startdate                 = 2
     jobname_missing                   = 3
     job_close_failed                  = 4
     job_nosteps                       = 5
     job_notex                         = 6
     lock_failed                       = 7
     invalid_target                    = 8
     OTHERS                            = 9
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM.                    " job_close
*&      Form display_spool
      text
--> p1        text
<-- p2        text
FORM display_spool .
To Read the Job to get the spool details
DATA : l_rqident TYPE tsp01-rqident, " Spool Number
         l_spoolno TYPE tsp01_sp0r-rqid_char.
CLEAR : l_rqident,
          w_lsind,
          wa_jobsteplist.
REFRESH : i_jobsteplist.
SET PF-STATUS 'ZAR02'.
Get the Spool Number
CALL FUNCTION 'BP_JOB_READ'
    EXPORTING
      job_read_jobcount           = w_jobcount
      job_read_jobname            = w_jobname
      job_read_opcode             = '20'
    JOB_STEP_NUMBER             =
   IMPORTING
     job_read_jobhead            = wa_jobhead
   TABLES
     job_read_steplist           = i_jobsteplist
CHANGING
   RET                         =
   EXCEPTIONS
     invalid_opcode              = 1
     job_doesnt_exist            = 2
     job_doesnt_have_steps       = 3
     OTHERS                      = 4
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Read the Job Step list to get the spool number
READ TABLE i_jobsteplist INTO wa_jobsteplist INDEX 1.
CHECK wa_jobsteplist-listident <> space.
Spool Number
l_rqident = wa_jobsteplist-listident.
MOVE l_rqident TO l_spoolno.
Check the spool in TSP01
SELECT SINGLE * FROM tsp01 WHERE rqident = l_rqident.
IF sy-subrc = 0.
    LEAVE TO LIST-PROCESSING.
    CALL FUNCTION 'RSPO_R_RDELETE_SPOOLREQ'
      EXPORTING
        spoolid       = l_spoolno
    IMPORTING
      RC            =
      STATUS        =
    PERFORM show_alv.
ENDIF.
w_lsind = sy-lsind.
IF sy-lsind GE 19.
    sy-lsind = 1.
ENDIF.
ENDFORM.                    " display_spool
*&      Form show_alv
      text
--> p1        text
<-- p2        text
FORM show_alv .
Before the import, fill the data fields before CLUSTR.
wa_index1-aedat = sy-datum.
wa_index1-usera = sy-uname.
To Import the selection screen data from Calling Program
IMPORT i_mara
FROM DATABASE indx(st) ID wa_index_key1 TO wa_index1.
FREE MEMORY ID wa_index_key1.
This prepares the field-catalog for ALV.
PERFORM prepare_fieldcatalog.
This displays the output in ALV format .
PERFORM display_alv.
ENDFORM.                    " show_alv
*&      Form display_status
      text
--> p1        text
<-- p2        text
FORM display_status .
To Display the STATUS of the JOB which is exectued in background
CLEAR : wa_jobsteplist.
REFRESH : i_jobsteplist.
WRITE:/ 'DISPLAYING JOB STATUS'.
CALL FUNCTION 'BP_JOB_READ'
    EXPORTING
      job_read_jobcount           = w_jobcount
      job_read_jobname            = w_jobname
      job_read_opcode             = '20'
    JOB_STEP_NUMBER             =
   IMPORTING
     job_read_jobhead            = wa_jobhead
   TABLES
     job_read_steplist           = i_jobsteplist
CHANGING
   RET                         =
   EXCEPTIONS
     invalid_opcode              = 1
     job_doesnt_exist            = 2
     job_doesnt_have_steps       = 3
     OTHERS                      = 4
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
To Display the status text as per the status type
CASE wa_jobhead-status.
    WHEN 'S'. WRITE: / 'Scheduled'.
    WHEN 'R'. WRITE: / 'Released'.
    WHEN 'F'. WRITE: / 'Completed'.
    WHEN 'A'. WRITE: / 'Cancelled'.
    WHEN OTHERS.
ENDCASE.
IF sy-lsind GE 19.
    sy-lsind = 1.
ENDIF.
ENDFORM.                    " display_status
*&      Form display_job_log
      text
--> p1        text
<-- p2        text
FORM display_job_log .
To display the log of the background program
LEAVE TO LIST-PROCESSING.
CALL FUNCTION 'BP_JOBLOG_SHOW_SM37B'
    EXPORTING
      client                    = sy-mandt
      jobcount                  = w_jobcount
      joblogid                  = ' '
      jobname                   = w_jobname
    EXCEPTIONS
      error_reading_jobdata     = 1
      error_reading_joblog_data = 2
      jobcount_missing          = 3
      joblog_does_not_exist     = 4
      joblog_is_empty           = 5
      joblog_show_canceled      = 6
      jobname_missing           = 7
      job_does_not_exist        = 8
      no_joblog_there_yet       = 9
      no_show_privilege_given   = 10
      OTHERS                    = 11.
IF sy-subrc <> 0.
    MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
            WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
ENDFORM.                    " display_job_log
*&      Form prepare_fieldcatalog
      text
--> p1        text
<-- p2        text
FORM prepare_fieldcatalog .
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'MATNR'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-reptext_ddic = 'Material no.'.
wa_fieldcat-outputlen    = '18'.
APPEND wa_fieldcat TO i_fieldcat.
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'ERSDA'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-reptext_ddic = 'Creation date'.
wa_fieldcat-outputlen    = '10'.
APPEND wa_fieldcat TO i_fieldcat.
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'ERNAM'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-reptext_ddic = 'Name of Person'.
wa_fieldcat-outputlen    = '10'.
APPEND wa_fieldcat TO i_fieldcat.
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'LAEDA'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-reptext_ddic = ' Last Change'.
wa_fieldcat-outputlen    = '10'.
APPEND wa_fieldcat TO i_fieldcat.
ENDFORM.                    " prepare_fieldcatalog
*&      Form display_alv
      text
--> p1        text
<-- p2        text
FORM display_alv .
Call ABAP List Viewer (ALV)
call function 'REUSE_ALV_GRID_DISPLAY'
    exporting
      it_fieldcat = i_fieldcat
    tables
      t_outtab     = i_mara.
ENDFORM.                    " display_alv
     ZPROGRAM_TWO: This is the 2nd program which would be called from program ZPROGRAM_ONE.
*& Report ZPROGRAM_TWO                                                *
REPORT zprogram_two                            .
PRASHANT PATIL
TABLES : mara.
TYPE-POOLS:slis.
TYPES : BEGIN OF t_mara,
          matnr   TYPE mara-matnr,
          ersda   TYPE mara-ersda,
          ernam   TYPE mara-ernam,
          laeda   TYPE mara-laeda,
        END OF t_mara.
DATA : i_mara        TYPE STANDARD TABLE OF t_mara,
       wa_mara       TYPE t_mara,
       wa_index      TYPE indx,        " For Index details
       wa_index_key TYPE indx-srtfd VALUE 'PRG_ONE',
       wa_index1     TYPE indx,        " For Index details
       wa_index_key1 TYPE indx-srtfd VALUE 'PRG_TWO',
       i_fieldcat        TYPE slis_t_fieldcat_alv,
       wa_fieldcat       LIKE LINE OF i_fieldcat.
SELECT-OPTIONS : s_matnr FOR mara-matnr.
Before the import, fill the data fields before CLUSTR.
wa_index-aedat = sy-datum.
wa_index-usera = sy-uname.
To Import the selection screen data from Calling Program
IMPORT s_matnr
FROM DATABASE indx(st) ID wa_index_key TO wa_index.
FREE MEMORY ID wa_index_key.
SELECT matnr
       ersda
       ernam
       laeda
       FROM mara
       INTO TABLE i_mara
       WHERE matnr IN s_matnr.
PERFORM prepare_fieldcatalog.
PERFORM display_alv.
Before the export, fill the data fields before CLUSTR
wa_index1-aedat = sy-datum.
wa_index1-usera = sy-uname.
EXPORT i_mara
TO DATABASE indx(st) FROM wa_index1 ID wa_index_key1.
*&      Form prepare_fieldcatalog
      text
--> p1        text
<-- p2        text
FORM prepare_fieldcatalog .
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'MATNR'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-outputlen    = '18'.
APPEND wa_fieldcat TO i_fieldcat.
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'ERSDA'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-outputlen    = '10'.
APPEND wa_fieldcat TO i_fieldcat.
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'ERNAM'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-outputlen    = '10'.
APPEND wa_fieldcat TO i_fieldcat.
CLEAR wa_fieldcat.
wa_fieldcat-fieldname    = 'LAEDA'.
wa_fieldcat-tabname      = 'I_MARA'.
wa_fieldcat-outputlen    = '10'.
APPEND wa_fieldcat TO i_fieldcat.
ENDFORM.                    " prepare_fieldcatalog
*&      Form display_alv
      text
--> p1        text
<-- p2        text
FORM display_alv .
Call ABAP List Viewer (ALV)
CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
    EXPORTING
      it_fieldcat = i_fieldcat
    TABLES
      t_outtab    = i_mara.
ENDFORM.                    " display_alv
its possible to display ALV Grid using OO ALV. Following code can be used instead of FM.
In the PBO, add following code
SET PF-STATUS 'ZSTAT'.
If program is executed in background
CALL METHOD cl_gui_alv_grid=>offline
RECEIVING
e_offline = off.
IF off IS INITIAL.
IF container1 IS INITIAL.
CREATE OBJECT container1
EXPORTING
container_name = 'CC_ALV1' .
ENDIF.
ENDIF.
CREATE OBJECT g_grid1
EXPORTING
i_parent = container1.
CALL METHOD g_grid1->set_table_for_first_display
EXPORTING
I_BUFFER_ACTIVE =
I_BYPASSING_BUFFER =
I_CONSISTENCY_CHECK =
I_STRUCTURE_NAME =
IS_VARIANT =
i_save = 'A'
i_default = ' '
is_layout =
is_print =
IT_SPECIAL_GROUPS =
it_toolbar_excluding =
IT_HYPERLINK =
IT_ALV_GRAPHICS =
IT_EXCEPT_QINFO =
CHANGING
it_outtab = i_output
it_fieldcatalog = i_fieldcatalog
IT_SORT =
IT_FILTER =
EXCEPTIONS
invalid_parameter_combination = 1
program_error = 2
too_many_lines = 3
OTHERS = 4
IF sy-subrc <> 0.
MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
Reward points if useful
Regards
Anji

Reg: Converting Standard Payslip (PC00_M99_CEDT) to PDF and send via email

Dear Experts,
Please provide me a solution to convert the standard Pay slip (PC00_M99_CEDT) Remuneration statement to PDF and send it via email to individual employee by fetching the email ids through the info types.
I checked the forum, few answers our complete but they have not given the solution.
Thanks in advance
Abdur
Moderator message: moved to requirements forum (points-free!)
Edited by: Thomas Zloch on Feb 7, 2011 11:53 AM
Moderator message: moved back to ABAP General.
Edited by: Thomas Zloch on Feb 9, 2011 1:03 PM

Dear Experts,
As suggested, I have written the below code.
REPORT ztest_period.
DATA : td_listobject LIKE abaplist OCCURS 0 WITH HEADER LINE.
DATA: txtlines(1024) TYPE c OCCURS 0 WITH HEADER LINE.
DATA: list_tab TYPE TABLE OF abaplist,
      lt_objbin TYPE TABLE OF solisti1 WITH HEADER LINE.
SUBMIT rpcedtx0 VIA SELECTION-SCREEN EXPORTING LIST TO MEMORY AND RETURN.
CLEAR td_listobject. REFRESH td_listobject.
CALL FUNCTION 'LIST_FROM_MEMORY'
TABLES
    listobject = td_listobject
EXCEPTIONS
    not_found = 1
    OTHERS     = 2.
*IF sy-subrc <> 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
*ENDIF.
CHECK sy-subrc = 0.
CALL FUNCTION 'TABLE_COMPRESS'
TABLES
in = td_listobject
out = lt_objbin
EXCEPTIONS
compress_error = 1
OTHERS = 2.
&code&
I'm getting the raw data from FM 'LIST_FROM_MEMORY' Please tell me how should i convert it to normal data.
Once i get the data, I need to send an email for individual personnel number for the respective month.
Please advice me the next step.
Thanks and Regards,
Abdur Rafique
Edited by: abdur rafique on Feb 21, 2011 11:39 AM

BPEL process to create a PDF and send it as attachment in SOAP response

We have a requirement to have a webservice created using BPEL, which can receive input from a client and create a PDF using the input and send the PDF as attachment in the SOAP response.
We have found the below link in Oracle docs and our basic understanding on the functionality given is that the MIMEService is being used to read a SOAP attachment from some other service and send it as an attachment in the SOAP response to the requester. As explained above, this doesn't completely satisfy our requirement.
http://docs.oracle.com/cd/E11036_01/integrate.1013/b28981/manipdoc.htm#BABCJIAH
Please suggest if there is any other approach that suites our requirement.
Thanks.

Hi,
I have a Weblogic webservice which returns me a PDF attachment as resposne ( here I have MIME related stuff).I need to get attachment as bpel response.
I have created a BPEL process to invoke the weblogic webservice. I have explictly added the MIME part in bpel.wsdl same as weblogic webservice wsdl.
I tried to assign the response variable( of type base64binary) of bpel.wsdl and my webservice .wsdl . I am getting some error with no attachment.
Below is my xsd used in BPEL.wsdl*
<?xml version="1.0" encoding="UTF-8"?>
<schema attributeFormDefault="unqualified"
     elementFormDefault="qualified"
     targetNamespace="http://xmlns.oracle.com/MIMEApp/test/BPELProcess1"
     xmlns="http://www.w3.org/2001/XMLSchema">
     <complexType name="process">
               <sequence>
                    <element name="input" type="string"/>
               </sequence>
     </complexType>
     <complexType name="processResponse">
               <sequence>
                    <element name="result" type="string"/>
               </sequence>
     </complexType>
<complexType name="GetAttachmentPDF">
<sequence>
<element minOccurs="0" name="Pdf" nillable="false" type="base64Binary"/>
</sequence>
</complexType>
</schema>
Below is my BPEL.wsdl*
<?xml version="1.0" encoding="UTF-8"?>
<wsdl:definitions name="BPELProcess1"
targetNamespace="http://xmlns.oracle.com/MIMEApp/test/BPELProcess1"
xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/"
xmlns:client="http://xmlns.oracle.com/MIMEApp/test/BPELProcess1"
xmlns:plnk="http://schemas.xmlsoap.org/ws/2003/05/partner-link/"
xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/"
xmlns:mime="http://schemas.xmlsoap.org/wsdl/mime/">

<wsdl:types>
<schema xmlns="http://www.w3.org/2001/XMLSchema">
<import namespace="http://xmlns.oracle.com/MIMEApp/test/BPELProcess1"
schemaLocation="xsd/BPELProcess1.xsd"/>
</schema>
</wsdl:types>

<wsdl:message name="BPELProcess1RequestMessage">
<wsdl:part name="payload" type="client:process"/>
</wsdl:message>
<wsdl:message name="BPELProcess1ResponseMessage">
<wsdl:part name="payload" type="client:processResponse"/>
<wsdl:part name="attachment" type="client:GetAttachmentPDF"/>
</wsdl:message>


<wsdl:portType name="BPELProcess1">
<wsdl:operation name="process">
<wsdl:input message="client:BPELProcess1RequestMessage"/>
<wsdl:output message="client:BPELProcess1ResponseMessage"/>
</wsdl:operation>
</wsdl:portType>

<plnk:partnerLinkType name="BPELProcess1">
<plnk:role name="BPELProcess1Provider">
<plnk:portType name="client:BPELProcess1"/>
</plnk:role>
</plnk:partnerLinkType>
<wsdl:binding name="BPELProcess1SOAP11Binding" type="client:BPELProcess1">
<soap:binding style="rpc" transport="http://schemas.xmlsoap.org/soap/http"/>
<wsdl:operation name="process">
<soap:operation style="rpc"
soapAction="http://xmlns.oracle.com/MIMEApp/test/BPELProcess1/process"/>
<wsdl:input>
<soap:body use="literal"
namespace="http://xmlns.oracle.com/MIMEApp/test/BPELProcess1"/>
</wsdl:input>
<wsdl:output>
<mime:multipartRelated>
<mime:part>
<soap:body use="literal"
namespace="http://xmlns.oracle.com/MIMEApp/test/BPELProcess1"/>
</mime:part>
<mime:part>
<mime:content part="attachment" type="application/pdf"/>
</mime:part>
</mime:multipartRelated>
</wsdl:output>
</wsdl:operation>
</wsdl:binding>
</wsdl:definitions>
Below is my WL WS WSDL*
<?xml version="1.0" encoding="UTF-8"?>
<WL5G3N0:definitions
name="NewWSDLFile"
targetNamespace="http://www.example.org/NewWSDLFile/"
xmlns:WL5G3N5="http://schemas.xmlsoap.org/wsdl/mime/"
xmlns:WL5G3N4="http://schemas.xmlsoap.org/wsdl/soap/"
xmlns:WL5G3N3="http://www.example.org/NewWSDLFile/"
xmlns:WL5G3N2="java:com.rogers.service"
xmlns:WL5G3N0="http://schemas.xmlsoap.org/wsdl/"
xmlns:WL5G3N1="http://www.w3.org/2001/XMLSchema"
>
<WL5G3N0:types>
<xsd:schema attributeFormDefault="unqualified" elementFormDefault="qualified" targetNamespace="java:com.rogers.service"
xmlns:mime="http://schemas.xmlsoap.org/wsdl/mime/" xmlns:s="java:com.rogers.service"
xmlns:s0="http://schemas.xmlsoap.org/wsdl/" xmlns:s1="http://www.w3.org/2001/XMLSchema"
xmlns:s2="java:com.rogers.service" xmlns:s3="http://www.example.org/NewWSDLFile/"
xmlns:s4="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:s5="http://schemas.xmlsoap.org/wsdl/mime/"
xmlns:soap="http://schemas.xmlsoap.org/wsdl/soap/" xmlns:tns="http://www.example.org/NewWSDLFile/"
xmlns:wsdl="http://schemas.xmlsoap.org/wsdl/" xmlns:xs="http://www.w3.org/2001/XMLSchema"
xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<xsd:complexType name="GetAttachmentPDF">
<xsd:sequence>
<xsd:element minOccurs="0" name="Pdf" nillable="false" type="xs:base64Binary"/>
</xsd:sequence>
</xsd:complexType>
<xsd:complexType name="GetAttachmentResult">
<xsd:sequence>
<xsd:element minOccurs="1" name="Message" nillable="true" type="xs:string"/>
</xsd:sequence>
</xsd:complexType>
</xsd:schema>
</WL5G3N0:types>
<WL5G3N0:message name="NewOperationRequest">
<WL5G3N0:part name="GetAttachment" type="WL5G3N1:string"/>
</WL5G3N0:message>
<WL5G3N0:message name="NewOperationResponse">
<WL5G3N0:part name="NewOperationResponse" type="WL5G3N2:GetAttachmentResult"/>
<WL5G3N0:part name="attachment" type="WL5G3N2:GetAttachmentPDF"/>
</WL5G3N0:message>
<WL5G3N0:portType name="NewWSDLFile">
<WL5G3N0:operation name="NewOperation">
<WL5G3N0:input message="WL5G3N3:NewOperationRequest"/>
<WL5G3N0:output message="WL5G3N3:NewOperationResponse"/>
</WL5G3N0:operation>
</WL5G3N0:portType>
<WL5G3N0:binding name="NewWSDLFileSOAP" type="WL5G3N3:NewWSDLFile">
<WL5G3N4:binding style="rpc" transport="http://schemas.xmlsoap.org/soap/http"/>
<WL5G3N0:operation name="NewOperation">
<WL5G3N4:operation soapAction="http://www.example.org/NewWSDLFile/NewOperation"/>
<WL5G3N0:input>
<WL5G3N4:body use="literal" namespace="http://www.example.org/NewWSDLFile/"/>
</WL5G3N0:input>
<WL5G3N0:output>
<WL5G3N5:multipartRelated>
<WL5G3N5:part>
<WL5G3N4:body use="literal" namespace="http://www.example.org/NewWSDLFile/"/>
</WL5G3N5:part>
<WL5G3N5:part>
<WL5G3N5:content part="attachment" type="application/pdf"/>
</WL5G3N5:part>
</WL5G3N5:multipartRelated>
</WL5G3N0:output>
</WL5G3N0:operation>
</WL5G3N0:binding>
<WL5G3N0:service name="NewWSDLFile">
<WL5G3N0:port name="NewWSDLFileSOAP" binding="WL5G3N3:NewWSDLFileSOAP">
<WL5G3N4:address location="http://localhost:7001/something/NewWSDLFileImpl"/>
</WL5G3N0:port>
</WL5G3N0:service>
</WL5G3N0:definitions>
I refered the below link:
http://docs.oracle.com/cd/B14099_19/integrate.1012/b14448/manipdoc.htm.
4.16.1.1 WSDL File Contents
They are using ra:writeBinaryToFile() and ora:ReadBinaryFromFile(). I couldnt get a proper sample to understand the use of these functions.
Please advise.
Regards
Ipsita

Add fields so clients can sign electronically and send back

I've read a bunch of discussions about how to add fields to forms but none of them answered all my questions.
What I'd like to do is add a signature and text field (for date) to a PDF so that my clients can send them back signed electronically. I do not want to use EchoSign.
I have Acrobat Pro v9.5.2. I added a signature field and text field per http://www.adobe.com/accessibility/products/acrobat/pdf/A9-creating-accessible-pdf-forms.p df. I read on an Adobe forum that I was supposed to go to Save as > Reader Extended to allow the user to sign the document and send back to me signed. However, all I have as save options are Save or Save As. There's no Save As > Reader Extended option and when I choose Save As the "Save as type" does not include Reader Extended either.
Please post step by step instructions for how to do this (add 2 fields, save doc, send to client, have them sign and fill in fields and send back to me completed). Surely we can do this with 9 yes?
Thanks so much in advance!

Here are full instructions for version 9.5.2 in case they're helpful to anyone:
How to add digital signature field to PDF using Adobe Acrobat Pro 9.5.2:
1. Open PDF in Acrobat (Right click > Open with > Acrobat)
2. Go to Forms > Add or Edit Fields
3. Pop up box > select NO
4. Click "Add New Field" button on top left > select Digital Signature
5. Guideline-type things will appear > drag to where you want field.
6. Click on the signature field and change name if you'd like.
7. Click "Close From Editing" button on top left.
8. Go to Advanced > Extend Features in Adobe Reader > Save Now
9. Save it where you'd like
How to Digitally Sign a Document with Adobe Reader
1. Double click the signature field on the bottom right of the contract. A pop up box will appear.
2. If it's the first time you'll be signing anything in Adobe Reader, select bottom option, "A new digital ID I want to create now" > click Next
3. Fill in your name and email (required) > click Next
4. Enter a password and then again in "Confirm password" and write down your password somewhere so you'll remember
5. Click Finish. You're now ready to sign doc
6. Enter the password you just created into "Password" field
(To import graphic of your signature, from "appearance" field, select "Create New Appearance" > Enter title like "signature" > click "Imported graphic" option > click "File" (not sure but file might need to be a PDF) > click Okay and click okay again.
7. Click "Sign"
8. Save document - give it a name > Save.
9. You should see signature in the signature field
At any point in future you can come back to signature and right click (or ctrl click if mac):
You can clear, validate, etc.
If doc has been modified, you can "view signed version" or "show signed properties".
Edit > Protection > Security Settings
You can see any digital IDs you've set up, remove, add new ones, look at usage options,
For more help, you can watch this video on "How to Digitally Sign a Document with Adobe Reader"
http://tv.adobe.com/watch/acrobat-x/how-to-digitally-sign-a-document-with-adobe-reader/

TS3899 I tried to send a message and the screen froze on my iPad 2.

After my message froze, I restarted my iPad and Mail with no help. Each time I access Mail, the message I tried to send is showing and I can't get rid of it to see my messages. The recipient of the message said she got it, but I can't cancel it on my iPad. How can I fix this?

Try closing the Mail app completely and see if it works when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Suddenly cannot send messages from ipad. Can send from iPhone and they show up on messages but when sending from ipad a they say not delivered

Suddenly cannot send messages from ipad. Can send from iPhone and they show up on messages but when sending from ipad a they say not delivered

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

CIM EIM Agent "Send" and "Send and Complete" buttons disapear

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