Circle with line at start up for no reason

I have a 500gb ssd 15" macbook pro with retina.  It is my work computer.  I traveled from Philly to San Fran
through TSA pre check.  I opened my mac and started it up and it goes to the language screen like it has no OS!!!!!
I repaired, verified, shocked the PRAM, ran the hardware test, tried reinstalling the OS online with internet connectivity, and it tells me to contanct apple care.  *** happened!!!
it wasn't dropped or bumped.  In fact, my 17" macbook pro was in the same TUMI breifcase and it works just fine.
I am so frustrated.  I tried to re install the OS and it will not let me.  I tried booting from the USB stick I made....nothing.
I am goin to have to go to the Apple store here in San Fran, but I NEED MY COMPUTER FOR WORK!!!!
this is crazy that for no reason, it takes a **** when I need it the most.
please help

Try starting up your Mac while holding down the Option key. That should prompt the Startup Manager window where you can select the startup disk then click Restart.
Make sure the battery is charged Blane ..
And try a Safe Mode boot ..
Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Once you are in Safe Mode, click Restart from the Apple () menu.
Just in case, there are three SF Apple Stores > Apple Retail Store - Store List
You can make an appointment at a Genius Bar in advance > Apple Retail Store - Genius Bar

Similar Messages

  • Circle with line after starting Mavericks install

    Hi everyone,
    I downloaded Mavericks and started the install. My Mac restarted, and the grey Apple logo turned into a circle with a line through it. It's been like this for around two hours now. There's the spinning "wait" circle below that. Has something gone wrong? I have a MacBook Pro, non-retina, mid-2012. I had OS X Mountain Lion 10.8.5 before starting the upgrade. Thanks!

    Hey everyone,
    Apologies for my impatience
    I found that I could get back to ML by going into recovery mode and repairing permissions.  I ran Apple Hardware Test and got no errors, so the hardware was okay.  I contacted Apple Support via chat and resetting the SMC was suggested.  I did that but it didn't work.  So, I decided the best thing to do was to take my MacBook to the Genius Bar at the local Apple Store.
    When the technician tried to install their copy of Mavericks, the installer froze up, so he force-quit it and rebooted in "select startup disk" mode (not sure that's the right term).  He selected his 10.9 install disk and when it booted up, it looked like recovery mode.  He used his Disk Utility to see if there was a problem with my hard disk.  We had run my Mac's DU with no problem, but when he used theirs, we noticed that the volume wasn't mounted (greyed out).  The main disk was there, but the volume beneath it was greyed out, and when he clicked the Mount button, it didn't.  Disk Utility reported it as locked (not sure that means anything), but he simply couldn't mount the drive.  He thought perhaps there was a FileVault issue.  When I first got my Mac, I used FileVault to encrypt the hard disk.  When I kept getting prompted for passwords too much, I decrypted it.
    I made a Time Machine backup two days ago, after I got back into ML.  The tech asked me if I was comfortable if we erased the disk, install Mavericks fresh, then I'd do a Migration Assistant to get my apps and files back.  That's what we did.  It took from 30 - 40 minutes to complete.  After doing a fresh install of Mavericks, I migrated my data back - now I'm running Mavericks.  I honestly don't know if this issue was really caused by my encrypting and decrypting my hard disk, if it was just a bad download of the Mavericks installer, or I had some sort of data corruption that prevented the installer from being able to access my hard disk. 
    I've read that it's best to install over ML, but in my case, it worked out better to erase the drive and install fresh, then use Migration Assistant and Time Machine to get my user account, apps, and files back.  I'll hesitate using FileVault now, though.
    I don't know if this information will help anyone, but this is what worked to get me up and running. 

  • MBP hangs after login screen with Circle with line through it

    Recently, my MBP (Model A1278, MB990LL/A) started doing the "folder with blinking question mark" at start up as if it couldn't find the startup disk.
    I held Option at startup and chose the Macintosh HD that it found.  After selecting, it brings me to my username/login.  I type in the PW and hit enter and the screen turns gray and I see the Apple logo in the middle with spinning gear below it.  (All good so far, as this sequence is the same sequence as my other MBP).  After about 1min of gear spinning though, the Apple logo changes to a Circle with a line through it.  It never logs in and I never see the desktop.
    Troubleshooting I've done:
    1.  Pulled out the HDD, plugged it up to my OTHER MBP and ran Disk Utility on the whole drive.  Found no errors.
    2.  Put the HDD in question in my OTHER MBP and booted into my user account just fine.  All the way to Desktop, no problems.
    3.  Took my WORKING HDD from my OTHER MBP and put it in the MBP in question and tried to boot, did the same thing.  Circle with line after logging in.
    4.  Tried to run Apple Hardware Test from boot cd by holding D but nothing happens.  Just gray screen to infinity.
    5.  Replaced the trackpad from my OTHER MBP just for fun
    Any ideas?  I'm usually pretty good at this stuff, but this one has me stumped.
    Thank you!!!

    No luck.  I can't do a Safe Reboot, nor can I reset the NVRAM/PRAM.  When I power on either 1 of 2 things happen.  A) Nothing, grey screen until folder with flashing question mark or B) When it decides to, it finds my HDD and goes to login screen but after entering pw and hitting submit, I get the Apple logo for a minute then replaces with a Circle w/ Line.
    Can't hold Shift at reboot, can't hold c to boot from DVD (have to hold Option and choose DVD), can't hold D and boot the Apple Hardware Test DVD.  
    Does anyone know of a way to reset the NVRAM/PRAM manually?  Is there a CMOS battery like on a windows PC or something similar that I can remove to reset?  Command+Option+P+R does not work, it reads that I've pressed Option and gives me the Startup Disk Manager screen to select a drive to boot from. 
    Thanks

  • Display dims with no reasonlem occuring, then for no reason I can thihnk of

    I have a 21" G5 imac. the problem is my display dims for no reason. This is an intermitant problem. I can go for long periods with out the problem then for no reason it will do it again.
    It now dims after about 3 minutes starting up the computer. It does not go blank, just dims somewhat, but because I use the computer to edit photos in Photoshop it makes it unusable for photo work.
    I got the computer in the Summer of 2005 and it was doing it while under warranty but since it was very infrequent I did not report the problem to Apple care. Of course it is now out of warranty.
    Any ideas of what is causing the problem, and what to do?
    Thanks in advance.

    I have a similar problem. The screen will intermittently just go dim. I also decided not to give the machine up for warranty service because it comes and goes. The screen setting always says it is at full brightness. I installed a temperature monitor program, and it seems to be heat related. If I leave the computer sit for a while and the screen to turn off, when I come back it is back to normal. I found that if I put the iMac to sleep, it would re-brighten immediately on waking up. But now the machine usually turns off if I put it to sleep, so I have quit doing that....

  • I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

    I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening?

    You posted in the OS 9 & below forum. What OS X version are you using? What model Canon printer? Canon printers have a test print capability (open the Printer Utility). What happens when you do a test print? Are all the printer cartridges in their proper location? Sometimes when you print "black", the printer uses a mixture of the colors to get "black". In the Printer Utility, check the levels of the other cartridges. There may be one color that is clogged.
     Cheers, Tom

  • HT201364 I just received my new macbook pro with 16gb, 2.3 GHZ & for some reason I get a message stating that I do not have the system requirements. Help?

    I just received my new macbook pro with 16gb, 2.3 GHZ & for some reason I get a message stating that I do not have the system requirements. Help?

    What are you trying to do?  If you have a brand new machine, you don't need to download and install Mavericks.  You already have it.

  • Macbook pro wont start up-start up screen has a circle with line through it

    When i turn my computer on it goes to the login screen, when i type in my password, an apple pops up on a grey screen, the computer thinks for a few minutes then a circle with a diagonal line through it pops up. Im hoping there is a way to fix this issue without loosing all of my data. i just got a hard drive but havent had a chance to back everything up yet. i know i signed up for some kind of back up with apple where they gave me a key # that i needed to save. i have that number but im really not sure what it is or how to use it. PLEASE HELP!

    Hello there, THEalyx.
    The following Knowledge Base article should provide some information to troubleshoot your issue:
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • TS3742 MacBook starts to boot and then has the "no" symbol, (circle with line through it).  Tried to reboot in safe mode and got the same thing.  Ideas?

    MacBook starts to boot and then has the  "no" symbol (circle with a line through it)
    Tried to reboot but now get the ?
    Any ideas?

    Something is messed up with the Disk.
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214

  • Gray Start Up Screen Circle With Line Through It

    so i am starting up my macbook, and on the gray start up screen there is a circle with a line through it, and i dont have any idea what that means...
    i recently got a new hard drive put in it, and since then its been pretty darn slow, and i cant do certain things like use safari because it is too slow and freezes up.... and then when i restarted it this happened...
    i dont know what to do and what this means.
    Thanks
    Randi

    well that kinda helps... but after i try everything that i can do at the moment, the its says to go to the apple menu, but there is no apple menu that i can get to.. so this only helps to a point... i guess i will have to go waste my money at best buy with the geek squad lol...
    if anyone has any help...
    pleasseee help me!!!

  • I tried to power up my MB Pro yesterday and got the usual start up screen displaying the apple logo and the indicator that the start up process was proceeding.  After 5 minutes, the logo disappears with a grey circle with line thru it and nothing.  ???

    I tried to power up my MacBook Pro yesterday and got the suual grey screen, Apple logo, and the start up indicator circling gear.  After 5 minutes of this, the logo disappears replaced with a grey circle with a line thru it.  This is the first time this has happened. 

    hi Melophage,
         Please Help!!!! https://discussions.apple.com/message/25645888#25645888

  • Won't boot shows circle with line through it

    Hi, I just started my Mac Mini and the apple logo turns to a circle with a line through it.  Any ideas?

    hi guys, hope u all are good?
    i Have a problem with my Mac mini starting up...
    a Couple of months ago I had an issue with my iPhones syncing to iTunes, I contacted apple support centre for assistance and got it fixed after weeks of struggle with apples technicians helping night after night we figured out that the only way to successfully get the iPhones synced we had to create a new user account which was the last resort we wanted, the. Helped me installing OS X numerous times and did report and all the was to do ( to much to explain).  So they suggested that the only was with the new user account but advised that when I have backed up everything I should contact them and the would help me format the hard drive and installing everything onto the Mac mini from scratch, so I did that and got the hard drive formatted and choose the option to install a new copy of OS X off the net via the disk utilities centre on the Mac mini on downloading completion the Mac mini rebooted and started up by hanging with with the startup screen so I switched it off and switched it Back on after a couple of minutes i got the apple changing into a circle with a strike thru?  
    I Have tried installing a OS X on a external and changing the booting device but the Mac mini doesn't respond anything done on the keyboard?
    IS there here any one out there that would be able to advise how I can try and fix this myself?

  • Unit totally locked up.  now get startup sound and blank screen with red circle with line thru it.

    My Macbook is about 4 years oId. I was doing an Excel spreadsheet(apple office suite), went for a short break, on first keystroke the unit totally locked up with the spinning beachball. My mouse could move that around but that was all it could do. After about 4 minutes, needed to force quit it by holding down start up button. let it sit for a couple of minutes and then tried to restart it. I now get the start up chime followed after a short spell with a grey screen with a red circle with a red line though it right in the middle of the screen. tried about 3 more times with the same result. I hope it isn't dead because my project was about 95% complete and just about ready to print.
    Any ideas how to revive the ol' girl?

    Thanks for the info. Unfortunately more serious then that. took unit to the apple repair techies and needed to replace hard drive. It had a total catastrophic failure and none of the info was recoverable That is a bummer as my last project was quite time consuming and almost complete. Good news I guess is I now have a much larger hard drive memory. Also had them put in much more RAM so now she is purring like a kitten again and a lot faster. Hopefully it will be a while before the swirling beachball of death appears. Thanks again for trying to help.

  • Macbook Pro will not boot up / circle with line in it

    Mid 2012 MacBook Pro bought brand new
    OS X Yosemite
    Core i7
    16Gb memory (upgraded shortly purchase)
    500Gb SATA
    About a month ago my laptop started running really slow then locked up, I had to hard power down and every since it will not boot up, all I get is a circle with a line through it.
    It will not boot to restore DVD
    It will not open safe mode
    it will not boot to USB
    I have removed the memory (2 x 8gb) and tested one at a time did not help
    Removed the HDD and tried to boot to DVD did not help
    like I was saying above this all happened at once one min it was good then it locked and I have never got the OS to boot up again

    I was going to say try single user Command/ S. but you tried that. You say you tried a dvd. What OS was on it. The 2012 Macbook Pro does not come with a bootable dvd, unless you make one . And it has to be an OS that is the same on newer than  the year of the Macbook.  Will it start to the recovery partition by Holding the option key or Option/ R at start. Also your machine is suppose to be able to boot to internet recovery using Command/Option/ R. Did you try that. Need to find out if it's the hard drive or something else. Having some kind of USB external boot drive would help. There is also internet hardware diagnostics by holding down Option/D at start up.

  • My MacBook won't restart..only get a circle with line thru it..

    My computer froze,so I tried to reboot it and when I go to start it,it gets like a 1/3 of the way thru the rebooting stage and then it's go to a grey screen and a circle with a line thru it comes up and nothing still works...please help!!!

    Can you boot into your Recovery partition (holding down the command and R keys whilst booting)?
    If not, try booting into Internet Recovery by holding down the command, option and R keys. EVENTUALLY you'll see a globe on screen and, after that, the Recovery screen.
    If you're able to get to the Recovery screen by either method, open Disk Utility and see if your boot drive (usually named "Macintosh HD" unless you've changed it) is shown in the column to the left. If it is, select it and click on the Verify button. If you get a message in red text that your disk needs to be repaired, click on the Repair button. If the drive can be repaired, you'll get a great text message telling you that the drive now appears to be OK - you should be able to just restart if everything fixed on the drive. If the drive can't be repaired, however, you'll get a red text message telling you that the drive cannot be repaired.
    If the disk can't be repaired, you'll just have to purchase and install a new disk.
    Call back,
    Clinton

  • CIRCLE WITH LINE THROUGH IT...HELP ME

    I booted up my powerbook, and there is a circle with a diagonal line going through it...i need to get this up and running, any ideas on what it could mean?
    thanks
    alex

    Hi Alex,
    Take a look at this for more information regarding your issue.
    Jrsy

Maybe you are looking for

  • How to add a 2nd hard drive to HP Pavilion DV7!

    How to add a 2nd hard drive to HP Pavilion DV7-3165DX, product # WA794UA or WA794UAR. (1) Order HDD, hard drive, hardware kit. HDD hardware kit includes mounting rails, static shield, screws, rubber isolators, and SATA to motherboard cable. Check you

  • Authorization of Organizational elements at user level

    Sir, Is there any way by which I can assign organisational elments like-plant,company code,etc. to user id instead of Role? Thanks & regards, Sachin Taware 9920290697

  • Use method of parent instance ...

    It is possible to use method of parent instance? For example: Instance A of class B create instance C of class D. I want to use method of instance A from method of instance C. Class B and D have no relation. Passing reference to instance A as paramet

  • Fix for Cortana to those out there with Wifi problems or Cortana not connecting to the internet.

    Hi, If you are talking to Cortana and she says 'I can't connect to the Internet',Hard reset your Lumia phone.This will completely work as I had the same problem on my Lumia 530 and I hard reset it and Cortana worked fine,and she didn't say 'I can't c

  • Error in 0CFM_DELTA_POSITIONS Delta Update

    Hi, We had followed all the steps given in your post to upload CFM data. Initialization with cube and delta is done without any error . after that we extracted data with update mode 'D' datasource 0CFM_DELTA_POSITIONS . and there is not any problem w