Cisco 1142AP Autonomous - Radio interface constantly reset and provides crash file

Hello All,
We have 10 Cisco 1142 Access Points currently configured as Autonomous and I'm experiecing very unusual behavior with the 2.4GHz radio interfaces on each of them. The IOS firmware is 15.2.2JB and they're connected to Cisco 2960 PoE switches. I'm not sure what could be causing this problem however it is service impacting and looks bad on me since I don't have a solution for it. One potential fix could be to upgrade the firmware to 15.2.4 but I'm sure if it is a firmware problem. Any advice would help. Here's an excerpt from the AP log:
Aug 18 14:40:16:  Writing driver stats to flash:/ap_log_r0_0.log..
Aug 18 14:40:21:
Aug 18 14:40:21: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
Aug 18 14:40:22: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
Aug 18 14:40:23: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
Aug 18 14:40:23: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to down
Thanks,
Ali Ibrahim

You should be able to go in and view teh R0_0.log file.
there might be something in there that you can do a bug search for.
HTH,
Steve

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        0x7fff8cb0b000 -     0x7fff8cb75fff  com.apple.framework.IOKit (2.0 - ???) <87D55F1D-CDB5-3D13-A5F9-98EA4E22F8EE> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
        0x7fff8cb76000 -     0x7fff8ce9afff  com.apple.HIToolbox (1.8 - ???) <A3BE7C59-52E6-3A7F-9B30-24B7DD3E95F2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
        0x7fff8cea7000 -     0x7fff8cea7fff  libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
        0x7fff8cea8000 -     0x7fff8ceaefff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
        0x7fff8ceaf000 -     0x7fff8cec1ff7  libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
        0x7fff8cec2000 -     0x7fff8cfc4ff7  com.apple.PubSub (1.0.5 - 65.28) <70EBA28C-46F0-3A7A-BBB1-65CD536F5E7E> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
        0x7fff8cfe8000 -     0x7fff8d192fff  com.apple.WebKit2 (7534.51 - 7534.51.22) <9036C749-2960-368B-B9B3-32D50E2DFDC8> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
        0x7fff8d193000 -     0x7fff8d1d3ff7  libcups.2.dylib (2.9.0 - compatibility 2.0.0) <B7173CA4-CE16-3BAB-8D83-185FCEFA15F5> /usr/lib/libcups.2.dylib
        0x7fff8d1e7000 -     0x7fff8d212fff  libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
        0x7fff8d213000 -     0x7fff8d62fff7  com.apple.SceneKit (2.1 - 125.1) <296A889C-2E9D-366F-8962-E23931EECC70> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
        0x7fff8d630000 -     0x7fff8d6e3fff  com.apple.CoreText (220.11.0 - ???) <4EA8E2DF-542D-38D5-ADB9-C0DAA73F898B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
        0x7fff8d6e4000 -     0x7fff8d723ff7  libGLImage.dylib (??? - ???) <2D1D8488-EC5F-3229-B983-CFDE0BB37586> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
        0x7fff8d927000 -     0x7fff8d9c9ff7  com.apple.securityfoundation (5.0 - 55005) <0D59908C-A61B-389E-AF37-741ACBBA6A94> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
        0x7fff8d9ca000 -     0x7fff8d9e6ff7  com.apple.GenerationalStorage (1.0 - 125) <31F60175-E38D-3C63-8D95-32CFE7062BCB> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
        0x7fff8d9e7000 -     0x7fff8dc55ff7  com.apple.QuartzComposer (5.0 - 236) <CBF3070A-BD09-328D-857F-F35A0E1D22B5> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
        0x7fff8dc56000 -     0x7fff8dc69ff7  libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
        0x7fff8dc6a000 -     0x7fff8dc77ff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
        0x7fff8dd65000 -     0x7fff8de09fef  com.apple.ink.framework (1.3.2 - 110) <F69DBD44-FEC8-3C14-8131-CC0245DBBD42> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 12
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 4781
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=224.2M resident=155.3M(69%) swapped_out_or_unallocated=68.9M(31%)
    Writable regions: Total=214.3M written=43.7M(20%) resident=112.9M(53%) swapped_out=0K(0%) unallocated=101.4M(47%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    ATS (font support)                 32.0M
    ATS (font support) (reserved)         8K        reserved VM address space (unallocated)
    CG backing stores                  3244K
    CG image                            268K
    CG raster data                     10.6M
    CG shared images                   3416K
    CoreAnimation                      24.9M
    CoreGraphics                         16K
    CoreImage                             8K
    CoreServices                       2312K
    IOKit                              40.1M
    MALLOC                             59.9M
    MALLOC guard page                    48K
    Memory tag=240                        4K
    Memory tag=242                       12K
    Memory tag=251                       56K
    OpenCL                               52K
    OpenGL GLSL                        1372K
    OpenGL GLSL (reserved)              128K        reserved VM address space (unallocated)
    SQLite page cache                  2976K
    STACK GUARD                        56.0M
    Stack                              12.5M
    TC malloc (reserved)               19.3M        reserved VM address space (unallocated)
    VM_ALLOCATE                        16.4M
    __CI_BITMAP                          80K
    __DATA                             25.6M
    __IMAGE                            1256K
    __LINKEDIT                         48.2M
    __TEXT                            176.0M
    __UNICODE                           544K
    mapped file                        41.7M
    shared memory                       996K
    ===========                      =======
    TOTAL                             579.5M
    TOTAL, minus reserved VM space    560.1M
    WebProcess_2011-10-30-193240_Jason-Alexanders-MacBook.crash
    Process:         WebProcess [8129]
    Path:            /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
    Identifier:      com.apple.WebProcess
    Version:         7534.51 (7534.51.22)
    Build Info:      WebKit2-7534051022000000~5
    Code Type:       X86-64 (Native)
    Parent Process:  Safari [8127]
    Date/Time:       2011-10-30 19:32:26.355 -0400
    OS Version:      Mac OS X 10.7.2 (11C74)
    Report Version: 

  • Question regarding firmware reset and provide the Hash to the advisor assisting you.

    Hash:  C0224060G9GF1YM1H45B4D010997AAEBE

    This is not Apple Support, and no one here knows anything about your contact with Apple.

  • Radio Interface Reset and Shutdown Frequently

    As recently new office from end-Sept, we have found that the radio interface reset very frequently which has been  happening about over 15 times within 8 weeks for one AP on average. Some of  those (3 AP so far) got the radio interface down eventually and we need to  reload the AP to make it up again.
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    Hi Surendra,
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    Best regards,
    Bell

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    Hi there, got a problem with the radio interface on AP350s and 1200s (11b & g, running IOS), occasionally (and not on the same units) the RF interface will lock up and any clients associated to it will not be pingable and lose network connectivity. Doing a shut/no shut (and usually a reload) bumps the clients off to other APs where they're pingable once more. This happens to Cisco and non-Cisco radioed devices, the APs aren't running anything fancy like WDS, just default config. and WEP. The 350s never had this problem running VxWorks but started this behavior when upgraded to IOS. I'm real disappinted the 1200s are doing the same thing. When the lock ups happen it causes major problems at our locations and I need to find a cure...now! Any ideas anyone? Thanks.

    Scott,
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    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2009 by Cisco Systems, Inc.
    Compiled Wed 16-Sep-09 18:09 by prod_rel_team
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    Part Number                          : 73-11451-08
    PCA Assembly Number                  : 800-30554-06
    PCA Revision Number                  : A0
    PCB Serial Number                    : FOC14233KEB
    Top Assembly Part Number             : 800-31273-04
    Top Assembly Serial Number           : FCZ1426W04V
    Top Revision Number                  : A0
    Product/Model Number                 : AIR-AP1142N-E-K9   
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    NAME: "AP1140", DESCR: "Cisco Aironet 1140 Series (IEEE 802.11n) Access Point"
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    Country is Portugal.
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    Jean-François Mousinho

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