Cisco 2611 loosing configuration after router restart

Hello,
I have a router at a customer that looses its configuration after a restart.
I of course made a write mem, and it looks like this has been before.
Is there anything to check (hard/soft) befoire changing the router?
thanks in advance
Pierre Barrat

Check to see the configuration register value. You can do that by issuing the command 'show version'. At the bottom of the output of the command you will see the config-register value. Under normal circumstances this value should be 0x2102. If you see something like 0x2142 it means that the router is going to ignore the start-up configuration.
If the config-register value is indeed incorrect then you need to change it to 0x2102 by:
Router# copy start run
Router# config t
Router(config)# config-register 0x2102
Router(config)# exit
Router# wr mem
Router# reload
After the reload it should come up with the right config; that is if the problem was indeed with the configuration register.

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    I have found that if I am in the middle of composing a response, and I open the thread in another browser window (to refer to it), when I go to submit my response, it doesn't get posted. Perhaps you are running into the same thing.
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