Cisco 2700 Location Appliance

Deployed and setup for the first time. (4404,2700 and WCS). All the device are communicating to each other.Snmp v1/2 setup at the Controller pointing to WCS. The time of the devices are the same with ntp setup. All with the latest version Software. My problem is I can't see the clients from the Location Appliance. It won't show in the Map.
An assistant is greatly appreciated.

Yes I did. After a few days posting my problem to the forum, I decided to open a tac case to cisco. They asked me to send some snapshots of the setting of my Location Appliance. Before I could reply with the settings there requesting, I able to resolve the issues. I was reading of how the Controller and Location Appliance communicate. Not only that time is very important for all Unified devices have to be syncronize, It was also the SNMP V3 needs to be properly configured or the SNMP v1/2 have to be set to 0.0.0.0 When I set my snmp ip to 0.0.0.0 then everything worked. Anyhow, thank you for the responce.

Similar Messages

  • Cisco Wireless Location Appliance

    dear
    i have WCS with 500 ap License
    i need to have Cisco Wireless Location Appliance what lisens i need for 500 ap
    please explain to me that

    Hi Ahmed,
    This is the upgrade License SKU for upgrading WCS to WCS Location;
    WCS-LOC-UPG-K9
    Supports deployment of Cisco WCS on a single server only.
    For customers upgrading from their existing Cisco WCS base licenses to equivalent Cisco WCS location licenses running Cisco WCS Software Release 4.1 or later.
    Available as Cisco WCS location in increments of 50, 100, or 500 lightweight access points.
    Customers currently using this license with Cisco WCS Software Release 4.0 are encouraged to upgrade to Cisco WCS Software Release 4.1, but they are not required to do so.
    Order the Correct Cisco WCS SKUs
    The process to order Cisco WCS SKUs for WCS-STANDARD-K9, WCS-LOC-UPG-K9, WCS-WLSE-UPG-K9 and WCS-ENT-K9 is presented below. To request help with ordering, please contact Cisco Customer Service: http://www.cisco.com/go/customerservice.
    1. Login to the Cisco Ordering Tool.
    2. Enter the family SKU of WCS-STANDARD-K9 or WCS-LOC-UPG-K9 or WCS-WLSE-UPG-K9 or WCS-ENT-K9 into "Enter Product" in the Ordering Tool and then press "Enter."
    3. The family SKU will display in the ordering area. (Figure 6).
    4. Select the "Line" for the family SKU
    5. Once you have been taken to the configuration screen, select one of these options from the left side (Figure 7):
    For WCS-STANDARD-K9 select one of the sub-SKUs based on the following:
    Base: WCS Standard AP Base Option
    Location: WCS Standard AP Location Option
    For WCS-WLSE-UPG-K9 select one of the sub-SKUs based on the following:
    Base: WLSE to WCS AP Base Upgrade Option
    Location: WLSE to WCS AP Location Upgrade Option
    **For WCS-LOC-UPG-K9 select the sub-SKU:
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    For WCS-ENT-K9 select the sub-SKU:
    WCS Enterprise AP Location Option
    For the WCS-STANDARD-K9 or **WCS-LOC-UPG-K9 SKU families, customers are prompted to order the optional CD (WCS-CD-K9), for a nominal charge, during the ordering process. The WCS-CD-K9 contains one software image of Cisco WCS Software Release 4.1 on a CD for Windows and Linux. This CD is shipped by U.S. mail to the purchaser's address. The optional CD is not available for WCS-WLSE-UPG-K9 because this SKU family already ships in CD format.
    6. The right side of the screen will display the licenses available (Figure 7). The price for each SKU is displayed in the Ordering Tool.
    7. Each license is orderable in a quantity of one (1) for the quantity blocks specified. To add multiple quantities of license blocks, you must go back to the main screen and order additional family SKUs and then select the sub-SKU option and license quantity block required. Repeat this process as needed, until the correct quantity of license blocks for your sub-SKU have been ordered.
    From this good doc;
    http://www.cisco.com/en/US/products/ps6305/pro ducts_data_sheet0900aecd804b4646.html
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  • 2700 location appliance tracked elements

    I have a 2700 series location appliance running version 2.1.42.0, I know it's an older version but my controllers and WCS need upgraded as well. Putting that aside, I recevied an error in WCS that I have reached the max of 2500 tracked elements. Does anyone know how to reset the tracked elements back to 0 so the device can start over again? I'm not sure how it got to that limit as I only have about 150 Ap's and roughtly 1500 clients. thanks.

    at this point, I'm thinking clearing the whole db may be the way to go and let it start over. Can the db be cleared without clearing the entire appliance config?

  • Margin error: Cisco Wireless Location Appliance 2700

    Hi !
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  • 2700 Location appliance running 2.0.42.2, need upgrade

    My customer is running a 2700 appliance that has received little attention for about 2 years. I'd like to wipe it out and start over and I'm looking for a rescue image/ISO.
    I can't find one. Nearly every other Ciscoo appliance has one of these. Does anyone know where I could find one?
    I (and TAC) have tried to upgrade it to 2.1.x.x and 3.1.x.x but the 2700 seems to think every image is corrupt (they are not.) TAC engineer hasn't provided me yet with a rescue image.
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    at this point, I'm thinking clearing the whole db may be the way to go and let it start over. Can the db be cleared without clearing the entire appliance config?

  • 2700 Location Appliance

    Hi
    The loaction appliance is not working properly. I'm using version 4.0.38
    Here is the erro messages i've getting:
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    Getting the status locserverd: com.aes.client.AesClientException: Request to server failed, reason: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Message send failed
    at com.aes.client.AesClientAdminImpl.getServerInfo(Unknown Source)
    at com.aes.server.cli.CmdGetServerInfo.run(Unknown Source)
    at com.aes.server.cli.CmdGetServerInfo.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.zerog.lax.LAX.launch(DashoA8113)
    at com.zerog.lax.LAX.main(DashoA8113)
    when i try to restart it: this is waht happens
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    Thanks

    i tried it, i'm sitll getting the same message afterwards: even when i do the getserverinfo: this is what i get
    getserverinfo
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    at com.aes.client.AesClientAdminImpl.getServerInfo(Unknown Source)
    at com.aes.server.cli.CmdGetServerInfo.run(Unknown Source)
    at com.aes.server.cli.CmdGetServerInfo.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.zerog.lax.LAX.launch(DashoA8113)
    at com.zerog.lax.LAX.main(DashoA8113)

  • Location Appliance 2700 Password Recovery

    Hi All-
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    Thanks.

    Hi,
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    http://www.cisco.com/en/US/docs/wireless/controller/4400/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp78062
    Please dont forget to rate the usefull posts!!
    Regards
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  • WLC, WCS. Location Appliance upgrade order

    Folks -
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    Hi Charles,
    Yes, this would be the supported method :)
    Upgrading to a New Software Release
    The Cisco WCS release must be the same or more recent than the controller software release. **Upgrade the Cisco WCS first to prevent any unexpected problems. Cisco WCS supports database upgrades only from the following official Cisco WCS releases:
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    •4.0.81.0
    •4.0.87.0
    •4.0.96.0
    •4.0.97.0
    •4.0.100.0
    •4.1.83.0
    •4.1.91.0
    •4.2.62.0
    •4.2.62.11
    •4.2.81.0
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    •4.0.179.8
    •4.0.179.11
    •4.0.206.0
    •4.0.216.0
    •4.1.171.0
    •4.1.185.0
    •4.2.61.0
    •4.2.99.0
    •4.2.112.0
    •4.2.130.0
    •4.2.172.0
    http://www.cisco.com/en/US/docs/wireless/wcs/release/notes/WCS4_2MR2.html#wp69815
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  • WLAN Controller and Location appliance graceful shutdown?

    Does anyone know if there is a supported graceful shutdown method/command for the
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    Thanks in advance

    Hi Mark,
    Channel 1, 6, and 11 are just about as non-overlapping as 1, 7, and 13. There's an insignificant amount of overlap, so it's just as plausible of a solution, even in Europe. I honestly don't know why you wouldn't use the extra channels to eliminate the minor overlap - every bit helps.
    The "channel blanket" or "virtual cell" WLAN design philosophy is rapidly spreading. Cisco maintains that it's a standards violation and I've heard no talk of them purchasing the not-to-be-named company or of them adopting the same design philosophy. I sincerely hope that they do one of the two soon, however, because it's very good design that's difficult for Cisco to compete against.

  • Strange IP with Cisco 2710 location apppliance

    Hello,
    We've set up a Cisco 2710 location appliance.
    The appliance has the ip address 192.168.0.200
    Looking at the core switch where this appliance is connected to, we saw a lot of duplicated address with IP 192.168.0.1.
    We tried to disable the thernet port where the location is connected to, and the duplicated address stopped. So we are sure that the ip address 192.168.0.1 is generated by the location appliance.
    The fact strange is that the ip address 192.168.0.1 is not present in the interfaces of the appliance, and is not configured anywhere....
    Moreover, the mac-address associated to 192.168.0.1 is different from the mac-address of the real location ip (in my case 192.168.0.200)....
    Any idea?
    Thanks.

    I've also open a TAC case, but no solution yet.
    The ip address is duplicated because the switch where the location app is connected to has that ip address (it's the core switch of the net).
    The eth0 of the appliance is directly connected to the GigabitEthernet5/2 of this switch, and look at this:
    sw-core#sh mac-address-table | inc GigabitEthernet5/2
    1 0016.3656.68c2 dynamic ip GigabitEthernet5/2
    1 0016.3656.69ae dynamic ip GigabitEthernet5/2
    Two different mac address are coming from that port. One (0016.3656.68c2) is the mac address related to the ip address correctly configured in the eth0 ifup config, and the other one is probably related to the IP address duplicated that is configured nowhere....
    Moreover, that mac address (and interface) doesn't appears if I do an ifconfig....
    I've discovered another interesting thing: this doesn't happen if I use the eth1 port...
    So, I think there is something strange binded to the eth0, but I cannot find it anywhere in the machine.
    Thanks.

  • Location Appliance ...Getting started...

    After the initial setup..I can ping the appliance but cannot access it through http or https. Even tried port 8001. WCS also cannot add the appliance. What else has to be done?

    I have come across the same issue myself however, I can go through the configuration process no problem. I have 3 Cisco 2710 Location Appliances all running version 3.0 code. I got one to work no problem. I configured it, it reset, then I could connect it with WCS. Beautiful. However, the other two WILL NOT work for the life of me.
    Basically, I get through the installation process and they reboot. I get back to the CLI after it reboots and log in. From there I do a "getserverinfo" and get the following message:
    [root@LocationApp-Area4 root]# getserverinfo
    com.aes.client.AesClientException: Request to server failed, reason: java.security.PrivilegedActionException: com.sun.xml.messaging.saaj.SOAPExceptionImpl: Message send failed
    at com.aes.client.AesClientAdminImpl.getServerInfo(Unknown Source)
    at com.aes.server.cli.CmdGetServerInfo.run(Unknown Source)
    at com.aes.server.cli.CmdGetServerInfo.main(Unknown Source)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:585)
    at com.zerog.lax.LAX.launch(DashoA8113)
    at com.zerog.lax.LAX.main(DashoA8113)
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    Starting locserverd: [ OK ]
    [root@LocationApp-Area3 root]#
    Ok, so it appears as if everything should be ok so I do another getserverinfo and get the same message again.
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  • Location Appliance 2700 - is it supported with v7 WCS and WLC?

    The compatibility matrix shows no support for a Location Appliance 2700 for any version 7.0.x.x for WCS and WLC. However, I did see a thread here where a v6.0.x.0 had compatibility. v6.0.202.0 is MD. Is it compatible with v7 WCS and WLC?
    Can any of the experts please comment? Thank you.

    Hi,
    here is the link that will answer ur question!!
    http://www.cisco.com/en/US/docs/wireless/controller/4400/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp78062
    Please dont forget to rate the usefull posts!!
    Regards
    Surendra

  • Location Appliance 2700 - Defect Harddisk

    Hi everyone,
    my customer owns a 2700 Wireless Location Appliance.
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    This new Harddisk comes from a local hardware dealer and has no Operating System installed.
    Is there something like a Rescue CD for WLSE?? Or any other Desaster Recovery mechanism??
    What shall we do to get this appliance back to working condition?
    Many thanks in advance.
    Frank

    Hi,
    here is the link that will answer ur question!!
    http://www.cisco.com/en/US/docs/wireless/controller/4400/tech_notes/Wireless_Software_Compatibility_Matrix.html#wp78062
    Please dont forget to rate the usefull posts!!
    Regards
    Surendra

  • 2.4GHz RFID Tags for Cisco WCS and Location Appliance

    hi,
    someone knows a company that produce small 2,4Ghz active rfid tags that i can include in my wlan network?
    i'm running WCS, Location Appliance and WLC 4404 and 4402
    thx

    aeroscout, pango and wherenet are cisco partners. see http://www.cisco.com/en/US/products/ps6386/products_qanda_item0900aecd8029371a.shtml

  • WLC upgrade to 7.0.98.0, WCS & Location Appliance to upgrade - Building maps location

    Hi,
    We recently upgraded about 24 WLCs (4402s and 5508s) from 6.x to 7.0.98.0. In order to support these WLCs through WCS, we also need to upgrade the WCS to 7.0.164 which is currently running at 6.0.132.0 (Linux OS). Same is the case with Wireless Location Appliance 2700 to be upgraded as well. Wireless Management system has number of building maps with AP locations.
    Prior to upgrade the WCS / Location appliance we need to take the backup of these building maps, already stored to export after the upgrade. Kindly let us know the directory where all these maps are being stored, as during upgrade we will loose all the stored data / maps.
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    Regards.
    Shuja

    Hi Shuja:
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    Performing Maintenance Operations chapter of the WCS Configuration Guide:
    http://tools.cisco.com/squish/08725
    Sincerely,
    Rollin Kibbe
    Network Management Systems Team

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