Cisco 7925 Wireless Phone - FCC ID

Just wondering if someone could please provide me with the FCC ID from a 7925 phone. We have one on order for an upcoming VoFi site survey but I wanted to take a look at the maximum output power by channel so I can begin cell/channel planning. Thanks

Hello Paul,
Please mark the Question as Answered, if the provided information by Rob is correct and it helped. By doing that others can take benefit as well.
Thanks,
Vinay Sharma
Community Manager – Wireless

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Cisco 7925 Wireless Phone Wireless Auto Config

Hello all,
My rehabilitation hospital is located right next to a large hospital connected by a catwalk. We have had 3 incidents where our RTs have gone over to the hospital next door for patient MRIs and our Cisco 7925 wireless phones are being configured with that hospitals wireless profile. The RTs are saying that no one from that hospital are manually configuring the phones to be on their wireless network so they can be used while off our wireless network. We're thinking that the RTs are putting their phones down and picking up the other hospitals 7925s by accident before leaving. My question to you is...Does the Cisco 7925s have an auto configuration tool that will automatically pick up on a particular wireless network and automatically configure itself and register with a Call Manager? Thanks!
Regards,
Terence

Leo and George,
Exactly! It makes absolutely no sense. All our Cisco 7925 phones are manually configured for our voice VLAN for our wireless network infrastructure. It's the only profile I've configured for those phones. I spoke to the other hospitals IT personnel and was advised that they use a wavelink server that sends the configuration to their 7925s after they have been entered into the server. The only explanation I can come up with is that our RTs are sitting our phones down, doing whatever they need to do over at the hospital, then picking up the hospitals 7925 thinking they're picking up ours. Another thing to note is that when I reconfigured the phone to be put back on our wireless, the phone performed a firmware update and then registered to our Call Manager.

Is it possible to pickup call on 7925 wireless handset?

Hi
Is it possible to pickup a call with 7925 handset?
I checked the phone button template but couldn't see it
Is it possible to pickup call with another way such as specific code ..etc.
Or any other solution..
CUCM ver 9.1
Thanks for your help.

Hi,
Call Pickup is supported on 7925 Wireless phones as documented here
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7925g_7925gEX_7926/8_0_1/english/user_guide/P256_BK_EBE22FA_00_wireless-ip-phones-user-guide/P256_BK_EBE22FA_00_wireless-ip-phones-user-guide_chapter_011.html#P256_TP_CF83FB73_00
HTH
Manish

Wireless Phone 7921G

hi all,
We are trying to authenticate cisco 7921G wireless phone through EAP-TLS..
getting error message in ACS server
EAP-TLS or PEAP authentication failed during SSL handshake
but EAP-TLS works fine with same ACS server when user machine is connected.
please let us know if any particular service need to be enabled in cisco 7921G(other than choosing in profile) to make it work
thanks in advance

one more thing observed is, in ACS server, the manufactured CA root certificate loaded in ACS server and checked in edit trust list.
but in certificate revocation list..that root is displayed as not in use.
CRL Issuers
Issuer Friendly Name Status
Cisco Manufacturing CA Not in use
while edit to make it used it asking for CRL Distribution URL..where can i get this URL?
thanks

Showing Full AP name in cisco Wireless phone 7921-site survey

Hi,
I am working on a project where cisco wireless phone 7921 is utilized. We use phones sitesurvey tool for coverage tests. Our AP names are 18 characters in length and are not dispayed in full in site survey screen. Please suggest on a way to increase the display character count in the site survey or to make it a running text. Thank you.
Regards,
Madhan kumar G

Hi Leo,
Thanks for the suggestion. I looked at the Fluke OptiView XG Network Analysis Tablet. Looks very interesting, but looking at the cost of the Tablet, I am pretty sure that my Employer will say NO.
Anyways, Can you recommend some vendor options (It will be really helpful, if you can share the Model information as well) for the list highlighted below.
1. AP Tripod (Reaches 3 meters max) - Need recommendation on AP Telescopic Tripod which should be portable to carry in the Peli Case.
2. Distance measuring tool - Need recommendation on this.
3. Laptop harness - I did some research and found Connect-A-Desk Laptop Harness, which I am planning to purchase
Also, I need your inputs in choosing Antennas for Site-Survey Kit (I am looking at must to have options for the Kit).
Thanks,
CJ

Wireless Phone 7925 authentication with Windows NPS

Hello,
I try to enable Authentication on our Wireless phone 7925 that are connected on WLC.
Can I use Windows NPS?
I try to use it without success, phones are not able to authenticate.
Someone can help me?
Thanks a lot!
Seb

Same thing for 2003, it is called IAS (Internet Authentication Service).
http://www.microsoft.com/technet/network/ias/default.mspx
Basically you will set up IAS with a RADIUS Client which would be your wireless access point(s). Then you will set up a remote access policy which will define how connections are authorized or rejected (windows groups, protocols etc.). Don't forget to register IAS with active directory.

Is there a "Cisco Recommended" wireless headset for the SPA 504G Phones?

Hello, Is there a "Cisco Recommended" wireless headset for the SPA 504G Phones?
Please let me know. Thank you, Paul

Hi Paul,
My recommendation would be the "Plantronics Savii 700 series" which have worked consistently and without issues, you need the HL-10 Handset lifter with them which work with the SPA-500 series.
The Savii series come as DECT for when you are using it with a phone (Waaaaaaaaaaaaaay better reception than Bluetooth) and Bluetooth for when you have it synced with a computer at the same time, it also comes with combination headset connectors so you can have one over the head, or around the neck or even just hanging over the ear.
I fully recommend them with the 500 series phones.
Cheers,
David.

Cisco 7925 and Singlewire PustToTalk no voice

Hello,
     I am in the middle of implementing a Singlewire PushToTalk system in a wireless network with Cisco 5508 WLCs and Cisco 7925 phones.
    I managed to configure everything and PTT works with the exception that from time to time there is a indication on the listening side and a beep sound, but there is no voice and the listening side doesn't hear anything. There is no logic when it happens and when it doesn't. The problem appears approximatelly 1 of every 15 attempt in one session.
    The firware of the phones is the latest 1.3.4 and the PTT software is the latest, too.
    If anybody has any idea what can be the reason I will appreciate any advices and hints.
   Greets,
        Georgi

Hello,
     I am in the middle of implementing a Singlewire PushToTalk system in a wireless network with Cisco 5508 WLCs and Cisco 7925 phones.
    I managed to configure everything and PTT works with the exception that from time to time there is a indication on the listening side and a beep sound, but there is no voice and the listening side doesn't hear anything. There is no logic when it happens and when it doesn't. The problem appears approximatelly 1 of every 15 attempt in one session.
    The firware of the phones is the latest 1.3.4 and the PTT software is the latest, too.
    If anybody has any idea what can be the reason I will appreciate any advices and hints.
   Greets,
        Georgi

UC520-24U-4BRI-K9 with 7925G Wireless Phones

Good afternoon,
Could somebody tell me if wireless phones 7925 are compatible with uc520? Do I need to have a special version o CME? i've read somewhere that the uc520 also supports the Cisco 521 Wireless Express Access Point. Can somebody tell me if uc520 works with other type of access points (ex: Access point 1250)?
Thanks a lot for your help
Best Regards

Hi Paolo!
Thanks a lot for your answer. just one question: Do I need to have a special version o CME for working with the phones 7925? i think our client got cme 4.1.
Thanks one more time
Best Regards

L2 Roaming issue with Avaya wireless phone on WISM -V6.0.196.0

Hello Friends,
I am facing Layer2 roaming issue with Avaya Wirless phone 3620 which are configured WPA / Pre-shared key auth with a SSID1 and face a cut or delay in the voice.
But when i use Cisco Wireless phones and try to roam between one LWAP to other i dont face a cut or delay in the vocie which are
Configured with 802.1x +CCKM auth .
Then i configured new SSID 3 with 802.1x+CCKM settings for the new Avaya wireless module 3631 , but still face cut and delay while doing Layer 2 roaming.
While i was using these AP in WDS mode i never faced this Layer 2 roaming issue with Avaya wireless phones.
In current WISM all the LWAPs are supporting properly to the Cisco phone and Wirelss laptop clients.
I request you to please let me know how do i proceed further to solve the issue and please let me know if anybugs or incompatibilty for WISM with Avaya wireless phones.
Appreciate your response.
Regards,
KA.

Hello ,
Can any body please respond to my above Query.
Thanks,
KA.

How to upgrade firmware on 7921g wireless phone from 1.0.2 to 1.0.4 via USB

how to upgrade firmware on 7921g wireless phone from 1.0.2 to 1.0.4 via USB?
The 7921g is connected via USB to a PC. I am using a browser to access the phone. Documentation says "Click the Phone Upgrade hyperlink under SYSTEM options. " but that option is not present or not visible.

You can use the Phone Upgrade area on the web page to upgrade firmware files on the phones by using the USB connection or by using the WLAN. To upgrade the phone software, enter the phone software TAR (firmware file name) or use the Browse button to locate the firmware file on the network.
To display the Phone Upgrade area, access the web page for the phone as described in the Accessing the Configuration Web Page for a Phone section available at http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7921g/5_0_1/english/administration/guide/21adm50.pdf

CWWLSE-1030-K9 Cisco WLSE Wireless LAN Solution EE 2.13 with AP 1242

Dear all, my customer has CWWLSE-1030-K9 Cisco WLSE Wireless LAN Solution EE 2.13 with 12 AP1242 (a/b/g) Radio 802.11g in place. Now he will buy additional AP what type of AP can i use because AP 12xx is EOS.

Hello Dirk,
AP 1200 is EOS, and customers were encouraged to migrate to 1240 Series (which is also EOS now)
http://www.cisco.com/c/en/us/products/collateral/wireless/aironet-1200-series/eol_c51-506611.html
Therefore it is recommended to migrate to Cisco Aironet 1600 or Cisco Aironet 2600 Series.
http://www.cisco.com/c/en/us/products/collateral/collaboration-endpoints/unified-ip-phone-7900-series/end_of_life_notice_c51-726425.html

Wireless phones drop connection when multiples phones on same AP

I'm attempting to find a solution as to why wireless phones drop the calls when there are multiple phones associated with an AP. The BW usage of the phones is a small fraction of the available BW. Call quality is OK with multiple phone associations, and a single phone on an AP does not drop a call.
There doesn't appear to be any pattern associated with the dropped calls. Not every phone drops a call, but this happens frequently.
Thank you.

Are these Cisco APs? If so, can enable QBSS.
For Cisco IOS, enter "dot11 phone". For Airespace is called "AP CAC Limit" in the WLAN config. This will send a Channel Utilization value to the phone for that AP's channel. If 12.3(7)JA or later, this will be CCA based value showing true channel utilization. This is on a 255 scale, where default limit for calls is 105. Can still receive incoming calls though when > 105.
The phone call shouldn't be dropped though even if AP association is lost, unless some device is disconnecting the call due to not receiving any RTP packets (i.e. Cisco CallManager Express). If this is a 7920, go to the 7920 site survey to view the CU value. The last # displayed will be the QBSS / CU value. If this somewhat > 0 (i.e. 30+ or so) without any 802.11 traffic present, then may want to investigate what devices or causing this load on the 802.11 channel. An option could be to move to another channel as well. Ensure non-overlapping channels are used though per 7920 scanning mechanism and to ensure seamless roaming.
If these are 7920s, recommend using 3.01 fw.

New software on 7925G wireless phones stuck on speaker.

We are about to launch the newest software for the 7925G wireless phones. CP7925G-1.4.6.3
A few of them that we tested this on went right to speakerphone when turn on. The speakerphone symbol was showing on the display screen. Has anyone else experienced this?

There is a known bug with this firmare
https://tools.cisco.com/bugsearch/bug/CSCut25250/?reffering_site=dumpcr
You need to upgrade to one of the fixed releases.
HTH
Manish

7921 and 7925 ip phones

hi, are 7921 and 7925 ip phones supported for turkish menu?

Hi Emre,
It doesn't look like it
Turkish Language Support
Cisco Unified Communications Manager Release 6.1 supports Turkish locales on Cisco Unified
Communications Manager user interfaces and Turkish text on phone screen displays for the following
Cisco Unified IP phones.
Supported Cisco Unified IP Phones (SCCP and SIP)
7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE, 7961G, 7945G, 7942G, 7941G-GE, 7941G,
7931G (SCCP only)
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/6_1_1/cucm-rel_note-611b.pdf
Hope this helps!
Rob

Cisco 7925 Wireless Phone - FCC ID

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