Cisco 7941 Not Registering in CME 8.6
Hi
I would appreciate if somebody could really help me with this. The status-> Firmware version list on my phone is as below:
Load File: *term41.default*
App Load ID:jar41sccp.9-3-1ES13.sbn
JVM Load ID:cvm41sccp.9-3-1ES13.sbn
OS Load ID:cnu41.9-3-1ES13.sbn
Boot Load ID:boot41.3-2-2-0.bin
DSP Load ID:dsp41.9-3-1ES13.sbn
I want to use my Router as my TFTP and it has CME 8.6. The problem is that my 7941 phone does not register at all. Is it something to do with my firmware incompatibility? Being not sure of myself I came here to seek your help. The image attached are from the 'Debug tftp events' in the router and 'status messages' from the phone. Please help me! Thank you.
*btw I do get IP addresses and TFTP address from the Router. When I do 'show ip dchp binding' I can see the IP address leased from the DCHP.
*under 'show flash' command there is nothing except the router image.
Hi
Here's the config file off my CME router:
CME(config-telephony)#do sh run
Building configuration...
Current configuration : 1396 bytes
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname CME
boot-start-marker
boot-end-marker
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 10.1.1.1 10.1.1.10
ip dhcp pool Voice_Pool
network 10.1.1.0 255.255.255.0
option 150 ip 10.1.1.1
default-router 10.1.1.1
no ipv6 cef
multilink bundle-name authenticated
voice-card 0
crypto pki token default removal timeout 0
license udi pid CISCO2811 sn FHK1213F09D
redundancy
interface FastEthernet0/0
no ip address
shutdown
duplex auto
speed auto
interface FastEthernet0/1
no ip address
duplex auto
speed auto
interface FastEthernet0/1.10
encapsulation dot1Q 10
ip address 10.1.1.1 255.255.255.0
ip forward-protocol nd
no ip http server
no ip http secure-server
control-plane
mgcp profile default
telephony-service
max-ephones 5
max-dn 5
ip source-address 10.1.1.1 port 2000
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1
number 1000
ephone 1
device-security-mode none
mac-address 0017.9406.FD55
button 1:1
line con 0
line aux 0
line vty 0 4
login
transport input all
scheduler allocate 20000 1000
end
CME(config-telephony)#
Similar Messages
-
Cisco SIP Phone 9971 will not register on CME 8.6
Hello,
I'm trying to configure a Cisco SIP Phone 9971,
but it won't register on CME 8.6, which is running on a 2811
The Phone shows this error message: Phone Not Registered.
And when I check the the Status Messages in the Phone, I see the following:
VPN Error: vpn is not configured
Actually, it shows all these 4 messages in a constant Loop:
12:01:59a SEP189C5DB6BD09.cnf.xml (TFTP)
12:01:59a No Trust List instaled
12:01:59a Updating Trust list
12:02:00a VPN Error: VPN is not Configured
It seems that this VPN Error is keeping the Phone from registering.
This is repeated for ever and the Phone never registers; at least that's what it appears.
However, when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
This sh voice register pool seems to indicate that the Phone has actually registered.
But I still get the Phone Not Registered message on the screen!
I did some Debugs and they also seem to indicate that the Phone has indeed registered:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
So frankly, I have no idea why the Phone keeps showing the Phone Not Registered message.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured. That's normal and is just cosmetic. That should not be causing your registration issues.
-
Cisco IP Phone 7962 not registering with CME 9
Dear Experts,
I have CME router 2811 with 15 - 6921 phones and added 1 new Cisco 7962 phone. All the 6921 phones are registered and working fine.
7962 phone does not register and the screen goes blank after the phone boot. Software version the phone is running is 9.3.1 SR2-1S
Verified the CNF File is created
tftp-server system:/its/vrf1/XMLDefault7962.cnf.xml alias SEP501CBFFC8735.cnf.xml
Here is the configuration on the router.
ip dhcp pool VOICE
network 192.168.10.0 255.255.255.0
default-router 192.168.10.1
option 150 ip 192.168.10.1
ephone-dn 11 octo-line
number 2211
label ABC 2221
name ABC
ephone 11
device-security-mode none
mac-address 501C.BFFC.8735
type 7962
button 1:11
The results of the debug tftp events are as below -
Oct 26 17:52:06.491: TFTP: Looking for CTLSEP501CBFFC8735.tlv
Oct 26 17:52:06.595: TFTP: Looking for ITLSEP501CBFFC8735.tlv
Oct 26 17:52:06.699: TFTP: Looking for ITLFile.tlv
Oct 26 17:52:06.931: TFTP: Looking for SEP501CBFFC8735.cnf.xml
Oct 26 17:52:07.487: TFTP: Opened system:/its/vrf1/XMLDefault7962.cnf.xml, fd 10, size 1278 for process 366
Oct 26 17:52:07.495: TFTP: Finished system:/its/vrf1/XMLDefault7962.cnf.xml, time 00:00:00 for process 366
Oct 26 17:52:09.799: TFTP: Looking for English_United_States/mk-sccp.jar
Oct 26 17:52:10.119: TFTP: Looking for United_States/g3-tones.xml
Oct 26 17:52:11.067: New Skinny socket accepted [2] from 0, sub 1 (15 active)
Oct 26 17:52:11.067: sin_family 2, sin_port 49152, in_addr 192.168.110.30
Oct 26 17:52:11.067: skinny_add_socket 2 192.168.110.30 49152
Oct 26 17:52:11.799: Cannot find device entry on socket fd 7 for message 346
Oct 26 17:52:11.799: Got wrong skinny message size 1836597052 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 824327534 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1735289188 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1007304255 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1918987361 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1632510061 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1333032271 on socket fd 7 ... .so on
Oct 26 17:52:11.815: Got wrong skinny message size 2622 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7.. so on
Oct 26 17:52:11.883: Cannot find device entry on socket fd 7 for message 0
Oct 26 17:52:11.883: Got wrong skinny message size -2056126442 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size -54584240 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 3 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 825045805 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:21.915: Cannot find device entry on socket fd 7 for message 0
Oct 26 17:52:41.995: Cannot find device entry on socket fd 7 for message 0
Oct 26 17:53:02.064: Cannot find device entry on socket fd 7 for message 0
ADVILLA-2811#
Oct 26 17:54:24.556: socket 3 fatal error 260! can't read msg header with size -1, fd 3
Oct 26 17:54:24.556: it's a stale socket! delete it!!
Please advise the issue.. thanks..This could be a compatibility issue. Looking at the feature matrix, 15.1 is CME8.8 and only has support for SCCP42.9-2-1S.loads. Even the latest CME (10.5) only has listed support for 9.2.1 on 7962.
I would try downgrading the phone firmware to 9.2.1 and see if you continue to have the issue.
Also, make sure you are advertising all the following files on TFTP:
SCCP42.9-2-1S.loads
apps42.9-2-1TH1-13.sbn
cnu42.9-2-1TH1-13.sbn
cvm42sccp.9-2-1TH1-13.sbn
dsp42.9-2-1TH1-13.sbn
jar42sccp.9-2-1TH1-13.sbn
term42.default.loads
term62.default.loads -
7921 not registering with CME through repeater
I have this environment:
CME 7.0 running in Cisco2851.
WLC2106 with 6 1242 APs
15 phones 7921
I have to extend the wireless coverage to an specific point (warehouse), 150 meters away. This point only have a PC and a phone, so I don't think a bridge is necessary. I have an 1131 AP configured as repeater. In my tests (locally) I see the 1131 is registering to the main wireless network. Using site survey feature in the 7921 I see the SSID broadcast from the repeater AP, but if I use Neighbor list feature the network is not allocated and obviously the phone can't register with CME. Only for tests I had disabled all security features for this SSID.
The 1131 association table only shows the root AP but it indicates the IP address assigned to the controller.
Can somebody give me some tips to identify what I'm missing?
Thanks in advanceI think H-REAP is a feature not usable for this case, isn't
I'm reading the "Cisco Wireless LAN Controller Configuration Guide", in page 7-19 and follow, Workgrouup Bridge is explained. I think it should be the solution for my requirements, although I will test tomorrow (Wendesday), I have some questions:
The example shows a hub in remote site, I guess it can be replaced with a switch without any problem.
Could it be possible to set another AP attached to the switch to get wireless access? Otherwise, I will need a desktop phone.
The manual indicates NO VLAN are supported (page 7-21), so this option will need PC and phone for this site running in the same VLAN?
I appreciate your assistance.
Daniel Escalante. -
Phone continues to not register in CME
Hi again Cisco techs,
Me again. 7912 cisco phone fails to register in cme 3.3 via IOS 12.4(25d)(C2691-IPVOICEK9-M),
I reset the phone to factory reset. Then done
cme_router(config)#telephony-service
cme_router(config-telephony)#load 7912 CP7912060000SCCP050124A.sbin
Updating CNF files
CNF files update complete
cme_router(config-telephony)#reset all
ITS configuration has been changed, selecting sequence-all reset
Reset-All: no active phones
All DNs in DOWN state
Phones MAC address and extension number shows in CME 3.3
Can ping phone OK but not register as below command states
cme_router#sh ephone
ephone-1 Mac:0017.9570.8E67 TCP socket:[-1] activeLine:0 UNREGISTERED
mediaActive:0 offhook:0 ringing:0 reset:0 reset_sent:0 paging 0 debug:1
IP:0.0.0.0 0 Unknown 0 keepalive 0 max_line 0
cme_router#
I know that persistance pays off but this is driving me crazy.
Can someone please adviseThanks Tagir for your reply.
Phone "does get the ip address. Of 192.168.2.1
cme_router#sh ip dhcp bin
Bindings from all pools not associated with VRF:
IP address Client-ID/ Lease expiration Type
Hardware address/
User name
192.168.2.4 0100.1795.708e.67 Oct 12 2014 01:52 AM Automatic
cme_router#
cme_router#sh logg
Syslog logging: enabled (11 messages dropped, 1 messages rate-limited,
0 flushes, 0 overruns, xml disabled, filtering disabled)
Console logging: level debugging, 44 messages logged, xml disabled,
filtering disabled
Monitor logging: level debugging, 0 messages logged, xml disabled,
filtering disabled
Buffer logging: disabled, xml disabled,
filtering disabled
Logging Exception size (4096 bytes)
Count and timestamp logging messages: disabled
Trap logging: level informational, 48 message lines logged
cme_router#
cme_router#sh ip dhc con
IP address Detection method Detection time VRF
192.168.2.1 Ping Feb 28 2002 03:29 AM
cme_router#
Incidentally..
cme_router#sh clock
01:51:51.319 AEST Sat Oct 11 2014
HTH. Thanks in advance :) -
Cisco 9971 Not Registering on CUCM 8.6
Hey,
Ive run into some trouble with a 9971 phone running on CUCM 8.6. The phone has been registered with the server before with its settings locked down so the access to the settings menu via the phone has been disabled. Around a few weeks later the CUCM server ran into some problems and had to be restored. Since then I am unable to get the phone to register back with the CUCM server. i get the rejected message in the phones tab. and the message Telephony service unavaliable on the phone itself.
I would factory reset the phone however as the settings were locked out from before i am unable to get into the menu and dont know another way to reset the phone, the method used with previous models (turn on hold # then press 1234...etc) does not work.
Any help would be appricated.
Regards,
FraserHello Guys,
Anyone got to solve this problem? I have it on multiple 9951 phones, the factory reset process does not work as the phone apparently ignores that you are pressing the # button... As per the below link:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/9_0/english/admin_guide/P567_BK_CEC6105C_00_admin-guide-8961-9951-9971_chapter_01100.html#P567_TK_PB2EC99B_00
"When the light on the Mute button and handset light strip turns off and all other lights (Line button, Headset button, Speakerphone button and Select button) stay green, press 123456789*0# in sequence.
When you press 1, the lights on the line buttons turn red. The light on the Select button flashes when a button is pressed.
If you press the buttons out of sequence, the lights on the line button, headset button, speakerphone button, and Select button turn green. You need to start over and press 123456789*0# in sequence again."
In my situation this never happen, the line buttons turn on green and after that they all turn off and the phones displays "Phone not registered" -
Cisco 9971 "not registered" after Reset on CUCM 9.1
Hello everyone,
we are experiencing a strange problem with 9971 phones:
We have two CUCM 9.1 clusters
Our production-cluster: Publisher, 3 Subscribers, dedicated TFTP, Unity Connection, CUPS
and our Lab environmant: Publisher, 1 Subscriber, TFTP on Publisher, Unity Connection, CUPS
In our production environment, 9971 phones work fine
In our lab environment, 9971 also work fine at first, but after some hours, sometimes days, or after a phone is resettet manually via CUCM administration the phone won't register anymore. After the phone is rebooted, the display briefly shows the correct directory number and line but they disappear immediatley and the phone is stuck with "Phone not registered" after that. The only way I can get the phone to register again after that is to completely reset all settings on the phone.
Both clusters are located within the same subnet, as well as the phones use the same voice vlan (manual tftp setting in both cases). It doesn't seem to be a network-related issue.
I have tested the same devices with both clusters, so the devices themselves seem to work properly too.
Has anyone experienced this sort of problem before? Any help would be appreciated.
Thanks
MatthiasHi Mark,
best I can provide you with at the moment is this:
Status Messages on the phone:
Updating Trust List
Trust List Updated
SEPE840....cnf.xml.sgn (http)
VPN Error: VPN is not Configured
Also, I have captured some Wireshark Traces. I took one phone that was registered and sent a reset request from the CUCM Web-Interface. The phone then rebooted and got stuck with "Phone not registered" as I described in my first post.
I unplugged the LAN cable, put it back in and captured what happened while the phone tried to register using a Span port at my access switch. You can find the pcap file attached to the first post.
Thanks
Matthias -
Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP
Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles. Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
On phone log I can see repeting next few messeges.
12:01:58a No DNS Server IP
12:01:59a Updating Trust list
12:01:59a No Trust List instaled
12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP) // at this time phone download SEP...xml file from CME
12:02:00a VPN Error: VPN is not Configured
on CME if issue DEBUG TFTP EVENTS i receive next few lines
*Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
*Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
*Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
*Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
here you can see verison info of CME
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 24-Mar-11 15:31 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command
Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
Processor board ID FGL1508252Y
3 Gigabit Ethernet interfaces
2 terminal lines
1 Virtual Private Network (VPN) Module
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
254464K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
Device# PID SN
*0 CISCO2901/K9 xxxxxxxxxxxxx
Technology Package License Information for Module:'c2900'
Technology Technology-package Technology-package
Current Type Next reboot
ipbase ipbasek9 Permanent ipbasek9
security securityk9 Permanent securityk9
uc uck9 Permanent uck9
data None None None
Configuration register is 0x2102
this is RUNNING CONFIGURATION
! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname ELTOSAN_ROUTER
boot-start-marker
boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
boot-end-marker
no aaa new-model
no ipv6 cef
ip source-route
no ip routing
no ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.5.1 192.168.5.10
ip dhcp excluded-address 192.168.5.200 192.168.5.255
ip dhcp pool phone
network 192.168.5.0 255.255.255.0
default-router 192.168.5.251
option 150 ip 192.168.5.251
ip dhcp pool data
relay source 192.168.2.0 255.255.255.0
relay destination 192.168.2.201
multilink bundle-name authenticated
crypto pki token default removal timeout 0
voice-card 0
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
fax protocol pass-through g711alaw
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 192.168.5.251 port 5060
max-dn 6
max-pool 6
load 9971 sip9971.9-1-1SR1.loads
authenticate register
tftp-path flash:
create profile sync 0005135312289902
voice register dn 1
number 207
allow watch
name GossaVM
label 207
voice register dn 3
number 101
name Dejan
label 101
mwi
voice register pool 1
id mac 000C.29C5.0011
number 1 dn 1
dtmf-relay sip-notify
username testvm password testera
codec g711alaw
voice register pool 3
id mac 04C5.A4B0.3B0D
type 9971
number 3 dn 3
presence call-list
dtmf-relay rtp-nte
username dejan password 1234
codec g711alaw
no vad
license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
hw-module ism 0
hw-module pvdm 0/0
redundancy
interface GigabitEthernet0/0
description INTERFACE INTERNAL
no ip address
no ip route-cache
duplex auto
speed auto
no mop enabled
interface GigabitEthernet0/0.2
description LAN DATA
encapsulation dot1Q 2
ip address 192.168.2.251 255.255.255.0
no ip route-cache
interface GigabitEthernet0/0.5
description LAN VOICE
encapsulation dot1Q 5
ip address 192.168.5.251 255.255.255.0
no ip route-cache
interface ISM0/0
no ip address
no ip route-cache
shutdown
!Application: SRSV-CUE Running on ISM
interface GigabitEthernet0/1
no ip address
no ip route-cache
shutdown
duplex auto
speed auto
interface ISM0/1
description Internal switch interface connected to Internal Service Module
shutdown
interface Vlan1
no ip address
no ip route-cache
shutdown
ip forward-protocol nd
no ip http server
no ip http secure-server
snmp-server community public RO
tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
tftp-server flash:United_States/g4-tones.xml
tftp-server flash:English_United_States/gd-sip.jar
control-plane
voice-port 0/0/0
voice-port 0/0/1
voice-port 0/0/2
voice-port 0/0/3
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/1/2
voice-port 0/1/3
mgcp profile default
gatekeeper
shutdown
line con 0
line aux 0
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password jebiga
login
transport input all
end
I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940 and I did not any kind of problem .
this is content of SEP....xml file for 9971
<device>
<deviceProtocol>SIP</deviceProtocol>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>Pacific Standard/Daylight Time</timeZone>
<ntps>
<ntp priority="0">
<name>0.0.0.0</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<sipPort>5060</sipPort>
</ports>
<processNodeName>192.168.5.251</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<localCfwdEnable>true</localCfwdEnable>
<callForwardURI>service-uri-cfwdall</callForwardURI>
<callPickupURI>service-uri-pickup</callPickupURI>
<callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
<callHoldRingback>2</callHoldRingback>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>2</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<remotePartyID>true</remotePartyID>
</sipStack>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel></featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name></name>
<displayName></displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
<line button="2" lineIndex="2">
<featureID>9</featureID>
<featureLabel>101</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>101</name>
<displayName>Dejan Rakic</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>
<enableVad>true</enableVad>
<preferredCodec>g711alaw</preferredCodec>
<dialTemplate></dialTemplate>
<kpml>1</kpml>
<phoneLabel></phoneLabel>
<stutterMsgWaiting>2</stutterMsgWaiting>
<disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
</sipProfile>
<commonProfile>
<phonePassword>1234</phonePassword>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
<loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
<vendorConfig>
</vendorConfig>
<commonConfig>
<videoCapability>0</videoCapability>
<ciscoCamera>0</ciscoCamera>
</commonConfig>
<sshUserId>dejan</sshUserId>
<sshPassword>1234</sshPassword>
<userId></userId>
<phoneServices>
<provisioning>2</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
<versionStamp>0131511014412102</versionStamp>
<userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
</networkLocaleInfo>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>2</transportLayerProtocol>
</device>Hello,
I'm facing exactly the same problem, that is:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the postings to this Forum, but I have not been able to solve it.
In my case the commands voice register dn and voice register pool are OK.
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811# -
CME SIP issue - Cisco 7821 phone not registering
Hi
I am having issues with getting a Cisco 7821 phone to register.
Current deployment is with Cisco 6921 phones SCCP registration
SIP integration with CUE
SIP integration with Mitel system
c2951-universalk9-mz.SPA.154-3.M1.bin (CME 10.5)
In flash:
rootfs78xx.10-1-1SR1-4.sbn
kern78xx.10-1-1SR1-4.sbn
sboot78xx.10-1-1SR1-4.sbn
sip78xx.10-1-1SR1-4.loads
The 7821 phone gets IP address but fails to register. Please could somebody let me know why phone is not registering.
Configuration below (10.245.226.132 is CME address) .
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol pass-through g711ulaw
modem passthrough nse codec g711ulaw redundancy maximum-sessions 5
h323
sip
registrar server expires max 600 min 60
options-ping 90
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
voice register global
mode cme
source-address 10.245.226.132 port 5060
max-dn 30
max-pool 10
load 7821 sip78xx.10-1-1SR1-4
authenticate register
authenticate realm all
timezone 22
date-format D/M/Y
voicemail 590
tftp-path flash:
create profile sync 0061443538560005
network-locale GB
voice register dn 1
number 1010
name user1
label user1
mwi
voice register pool 1
busy-trigger-per-button 2
id mac F09E.636E.63F2
type 7821
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username 1010 password 123
codec g711ulaw
no vad
dial-peer voice 391 voip
description *** Auto Attendant ***
destination-pattern 399
session protocol sipv2
session target ipv4:10.245.226.131
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 392 voip
description *** Administration Via Telephone ***
destination-pattern 392
session protocol sipv2
session target ipv4:10.245.226.131
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 393 voip
description *** Extension Assigner ***
service ea out-bound
destination-pattern 393
session target ipv4:10.245.226.132
dial-peer voice 590 voip
description *** Voice Mail Pilot ***
destination-pattern 590
b2bua
session protocol sipv2
session target ipv4:10.245.226.131
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 1 pots
description ** Match all incoming POTS calls **
translation-profile incoming IncomingPSTNcalls
incoming called-number .
direct-inward-dial
dial-peer voice 899 voip
description Call to Mitel
translation-profile incoming Prefix9
translation-profile outgoing rem44
destination-pattern [23]..
session protocol sipv2
session target ipv4:192.168.114.2
voice-class codec 1
dtmf-relay rtp-nte
no vad
interface GigabitEthernet0/0
description *** Connection to Mitel Phone System ***
ip address 192.168.114.5 255.255.255.248
duplex auto
speed auto
interface ISM0/0
description *** Connection to Cisco Unity Express ***
ip unnumbered GigabitEthernet0/1
service-module ip address 10.245.226.131 255.255.255.128
!Application: CUE Running on ISM
service-module ip default-gateway 10.245.226.132
interface GigabitEthernet0/1
description *** Connection to IP Phone LAN ***
ip address 10.245.226.132 255.255.255.128
duplex auto
speed auto
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:
ip route 0.0.0.0 0.0.0.0 10.245.226.129
ip route 10.245.226.131 255.255.2
tftp-server flash:apps37sccp.1-4-4-0.bin
tftp-server flash:sip78xx.10-1-1SR1-4.loads
tftp-server flash:rootfs78xx.10-1-1SR1-4.sbn
tftp-server flash:sboot78xx.10-1-1SR1-4.sbn
sip-ua
mwi-server ipv4:10.245.226.131 expires 3600 port 5060 transport udp
registrar ipv4:10.245.226.132 expires 600
gatekeeper
shutdown
telephony-service
authentication credential cmeadmin c4p1ta2012
xml user xmladmin password xmladmin 15
extension-assigner tag-type provision-tag
max-ephones 104
max-dn 299
ip source-address 10.245.226.132 port 2000
auto assign 101 to 105
no service directed-pickup
timeouts interdigit 5
system message CFGS
url services http://10.245.226.131/voiceview/common/login.do
url authentication http://10.245.226.132/CCMCIP/authenticate.asp
cnf-file location flash:
cnf-file perphone
load 7931 SCCP31.9-2-1S
load 6921 SCCP69xx.9-2-1-0
time-zone 22
date-format dd-mm-yy
voicemail 590
max-conferences 8 gain -6
call-forward pattern .T
moh enable-g711 "music-on-hold.au"
web admin system name cmeadmin secret 5 $1$QmIK$46fDKVSudMxzI2bRp/Ef7/
time-webedit
transfer-system full-consult
transfer-pattern .T
secondary-dialtone 9
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 298
number 598...
mwi on
ephone-dn 299
number 599...
mwi offPage 7 of the following link recommends that you use option 150 with the Cisco 7800 series phones and use option 66 if you cannot use option 150
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7821_7841_7861/10_1/english/admin_guide/PA2D_BK_AB3F74DA_00_admin-7821-7841-7861-10_0/PA2D_BK_AB3F74DA_00_admin-7821-7841-7861-10_0_chapter_01.pdf
Dynamic Host Configuration Protocol (DHCP)
DHCP dynamically allocates and assigns an IP address to network devices.
DHCP enables you to connect an IP phone into the network and have the phone become operational without your needing to manually assign an IP address or to configure additional network parameters.
DHCP is enabled by default. If disabled, you must manually configure the IP address, subnet mask, gateway, and a TFTP server on each phone locally.
Cisco recommends that you use DHCP custom option 150. With this method, you configure the TFTP server IP address as the option value. For additional supported DHCP configurations, go to the "Dynamic Host Configuration Protocol" chapter and the "Cisco TFTP" chapter in the Cisco Unified Communications Manager System Guide.
Note
If you cannot use option 150, you may try using DHCP option 66. -
Cisco SIP Phone 9971 won't register on CME 8.6
Hello,
I'm facing a very strange problem:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the related-postings to this and other Forum, but I have not been able to solve it.
One of the "potential solutions" was to make sure that the Phone had a Line configured.
But I think that the commands voice register dn and voice register pool are properly configured (see config below)
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#Thank you for your reply.
I did some debugs and the results are very strange!
This is what I got:
Feb 24 18:01:12.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK08011844
From: ;tag=189c5db6bd09000260cf3daf-289a76d1
To: ;tag=52488-160A
Date: Mon, 24 Feb 2014 18:01:12 GMT
Call-ID: [email protected]
CSeq: 1000 REFER
Content-Length: 0
Contact:
Feb 24 18:01:12.291: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:172.25.140.1 SIP/2.0
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
From: ;tag=189c5db6bd0900032df02e9c-25d79707
To:
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 01 Jan 1982 00:02:41 GMT
CSeq: 101 REGISTER
User-Agent: Cisco-CP9971/9.4.1
Contact: ;+sip.instance="
000000-0000-0000-0000-189c5db6bd09>";+u.sip!devicename.ccm.cisco.com="SEP189C5DB
6BD09";+u.sip!model.ccm.cisco.com="493";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-
cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-
cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.2,X-cisco-xsi-
8.0.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:22 Name=SEP189C5DB6BD09 ActiveLoad=sip99
71.9-4-1-9.loads InactiveLoad=sip9971.9-3-2SR1-1.loads Last=reset-reset"
Expires: 3600
Feb 24 18:01:12.395: voice_reg_get_reg_expires_timer: no voice register pool found
Feb 24 18:01:12.395: VOICE_REG_POOL: Register request for (1010) from (172.35.140.12)
Feb 24 18:01:12.395: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: key(1010) contact(172.35.140.12:5060) add to contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (1010) found in contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
But right after these errors, I get the following:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
Feb 24 18:01:12.411: voice_reg_privacy_update_to_phone: delay sending privacy update during bulk registration
Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
====================
And when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
So apparently the Phone is actually registered!
However, the Phone screens still shows this message: Phone Not Registered.
So frankly I don't understand what's going on!
I really hope somebody can help. Thanks! -
Cisco 7821 IP Phone not registered in CUCM 9.1.2
Dear all,
We have CUCM 9.1.2.11900-12 and we have uploaded this device package: cmterm-devicepack9.1.2.12028-1.cop.sgn and reboot cluster
But the Cisco 7821 IP phone not registered in CUCM
can some one advise me?
Thanks and best regards,
TanHi
Can you please share the output for show version active from CUCM.
Please check the following thread as well:
https://supportforums.cisco.com/discussion/12030206/adding-7800-phones-cucm-8691 -
WAP551 : CISCO7921G deauthenticated every 2-3 minutes from WLAN and has to re-register on CME
Hello,
We have bought two WAP551 devices (+SG300 and a 881-Voice) to replace an old UC540 with wireless controller.
We are facing two issues (the other being discussed on a separate thread).
We have a CISCO 7921G phone connecting on VAP 1 which is SSID voice (WPA2-AES). The 7921G boots correctly, authenticate on the WLAN network, receives IP, register with CME, works for a few minutes, then I receive these errors on the WAP551 :
Oct 27 2014 00:45:51
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 associated with BSSID 18:9c:5d:3d:6a:21
Oct 27 2014 00:45:51
info
hostapd[1068]
Assoc request from c4:71:fe:d7:ab:a1 BSSID 18:9c:5d:3d:6a:21 SSID voice
Oct 27 2014 00:40:43
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 deauthenticated for reason 16: Group key handshake timeout
Oct 27 2014 00:40:43
info
hostapd[1068]
Station c4:71:fe:d7:ab:a1 had an authentication failure, reason 17
Oct 27 2014 00:35:41
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 associated with BSSID 18:9c:5d:3d:6a:21
Oct 27 2014 00:35:41
info
hostapd[1068]
Assoc request from c4:71:fe:d7:ab:a1 BSSID 18:9c:5d:3d:6a:21 SSID voice
Oct 27 2014 00:35:36
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 deauthenticated for reason 16: Group key handshake timeout
Oct 27 2014 00:35:36
info
hostapd[1068]
Station c4:71:fe:d7:ab:a1 had an authentication failure, reason 17
Oct 27 2014 00:30:34
info
hostapd[1068]
STA c4:71:fe:d7:ab:a1 associated with BSSID 18:9c:5d:3d:6a:21
Oct 27 2014 00:30:34
info
hostapd[1068]
Assoc request from c4:71:fe:d7:ab:a1 BSSID 18:9c:5d:3d:6a:21 SSID voice
And each time the 7921G has to re-register on the CME (and so does not ring half the time, or communication is broken, etc...)
On the CME I receive the following errors
Oct 26 23:50:40.791: %IPPHONE-6-REG_ALARM: Name=SEPC471FED7ABA1 Load=CP7921G-1.4.5SR1.3 Last=TCP-timeout
Oct 26 23:50:41.019: %IPPHONE-6-UNREGISTER_ABNORMAL: ephone-2:SEPC471FED7ABA1 IP:10.1.2.15 Socket:2 DeviceType:Phone has unregistered abnormally.
Oct 26 23:50:41.019: %IPPHONE-6-REGISTER: ephone-2:SEPC471FED7ABA1 IP:10.1.2.15 Socket:3 DeviceType:Phone has registered.
Please note that we tried with latest WAP551 firmware (1.1.0.4) and also with latest 7921G firmware (1.4(5)SR1.3). Did not work better with WAP551 firmware 1.0.3.4 (that it was shipped with) and older 7921G 1.4(1)SR1 firmware. The two WAP551 are in a cluster, but when only one is available it is not better.
This problem render our 7921G unusable. Most of the time you cannot make or receive calls.
Any thought ?
Best Regards,
Xavier.Just an addition: when the connection drops out, the Windows 'error' sound occurs.
-
CUCM 8.6 - 8961 "Phone Not Registered"
Hi,
I can't get my 8961 to register to my CUCM 8.6. My 7941 registered without a problem. I verified that I correctly entered the MAC Address. My 8961 can reach the TFTP server and get its TFTP file.
Status Messages:
00:41:37 VPN Error :VPN is not configured.
00:41:36 SEPXXXXXXXXXXXX.cnf.xml.sgn (HTTP)
00:41:33 Trust List Updated
00:41:32 Updating Trust List
I verified the traces on CUCM and the phone really gets its tftp file. Those 4 messages loop and phone displays : "Phone Not Registered". In the CUCM Admin page, the registration status says : Unknown..
Does anyone have an idea?
Thank youThe usual issue when SIP phones do not register is when there is no line configured on the device. SIP phones require a line number to be configured if they are not auto registering because the phone has to learn of it's directory number from the TFTP config file so that it knows what to put in the SIP REGISTER message. Double check that there is a line set on the device in CUCM and if there's not add one and the phone should register.
-
GW is not registering to GK !
Hello,
My Gateway do not register to my GK, what can be done ? (Netmeeting registers)
Here is my config:
On GW
h323-gateway voip interface
h323-gateway voip id gk.domain ipaddr 1.1.1.1
h323-gateway voip h323-id gw.domain
h323-gateway voip tech-prefix 2#
On GK
zone local gk.domain domain
zone subnet gk.domain 1.1.1.0/24 enable
zone prefix gk.domain 1*
gw-type-prefix 2#* gw ipaddr 1.1.1.2 1720
no shutdown
I have tried with a Static alias as well...
but it still is not working.
GK-2600-12.22XB3
GW-3810-12.07XK2
I will appriciate any advice you can give,
Thank you in advance.Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, its often difficult to do so for this type of issue.
To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen
If anyone else in the forum has some advice, please reply to this thread.
Thank you for posting. -
APs showing 'not associated' and 'not registered' in PI 2.1
I have got a weird issue in PI 2.1.0.0.87.
WiSM2, running on version 7.4.121.21, shows reachable and managed/synchronized in PI. However, the APs managed by it show 'controller IP->not associated' and 'not registered'. It is been confirmed that the SNMP/TELNET/HTTP creds are correct and all the APs in question are showing fully operational in WLC. When the user trying to delete the entry in PI, it always failed without any messages.
Any ideas why it happens?
Thanks!Remove the controller and add again, see if the APs are reflected then
Troubleshoot using:
http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/1-2/user/guide/prime_infra_ug/troubleshootaps.html
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