Cisco 7965 Phone Logs

I have a client that need to recover his Cisco 7965 phone logs from the month of June and wanted to understand why he only has 2 weeks worth of phone logs for the month of August.
Thank you,
bcrespo

The phones have a limited amount of memory and rotate the logs, if you don't see them that far in the phone, nothing to do here.

Similar Messages

Cisco IP Phone 7945-G or 7965-G screen goes blank randomly with SCCP firmware 9.2(3) on CUCM 8.6(2a)

Hello everybody,
I have the following situation:
A WAN VoIP network, with centralized call processing model (central site and few branches)
Cisco IP Phones 7945-G and 7965-G running SCCP
Cisco Unified Communications Manager 8.6(2a)
SCCP firmware Release 9.2(3) for the above mentioned hardware models
The problem that occurs randomly is that either when the firmware was SCCP firmware Release 9.2(1), or it was upgraded to SCCP firmware Release 9.2(3), approximately 5 Cisco IP Phones, the screen goes blank, the phone being still operational (but difficult to operate in such circumstances), and the problem persists until it is disconnected from PoE, and re-connected.
Please if possible, any solution to this problem is much appreciated.
Thank you in advance.
Radu

Hello again,
In addition to what I already mentioned, I would like to detail a few aspects, in order to be more specific with this behavior:
-          From the total number of Cisco IP phones which is less than 1000, this behavior happened randomly, within 1 month and 3 weeks
-          Actually, it was a total number of 8 Cisco IP phones whose display went off, 4 being located in Headquarters, and from the other 4, 3 were in the same Branch, and 1 in another Branch
-          Also, 7 IP phones are connected in non-Cisco switches with PoE, and 1 IP Phone was power supplied from AC adapter
-          initially, all existing IP phones had firmware Release 9.2(1) for 7945G and 7965G, and the mentioned behavior happened with 4 IP phones
-          then, for all IP phones, it were upgraded to firmware Release 9.2(3) for 7945G and 7965G, but problem re-appeared with other 4 IP phones
The only solution that solved the issue for each IP phone was to disconnect the power from the IP phones.
I hope that you might help me on how to get solving this problem, and I am looking forward for any useful idea or solution.
Many thanks in advance.
Regards,
Radu

Issue defining DN 7965 because using 7965 SD Phone button template on Cisco 7965 VoIP phones

I am having issue with assigning DN7965 to a phone device. Error message indicates that 7965 is already associated and in use. We have associated phone template 7965SD because most our phones are CISCO 7965. Is there a way to overcome this issue ?

Hello, All!
I have continued testing this in my lab and have come up with the following results.
When setting up a new device, TAPS will generate an error if the DN is already in existence across multiple devices.
If replacing a device, you must use the same model device or else TAPS will generate an error.
Unfortunately, based on the above rules, I was unable to utilize TAPS for bulk upgrade of user devices from 7960 model phones to 7965 model phones. However, I have come up with an alternate solution.
Note: This solution would only need to be used in a scenario where you do not want to assign a MAC address before physically deploying the equipment. The below solution provides the flexibility of creating the phone configurations prior to deploying the equipment without having to have all hardware specifically assigned to a user/DN.
Bulk Update Cisco Phones without MAC Addresses
Bulk Admin > Phone > Export Phones > Specific Details (Pull relevant information, DN(s), Description, Owner User ID, CSS, so on…)
Download the file, change to csv, open in Excel
Clear contents of “Device Name” field. Parse through and update other fields if needed.
Save a copy as CSV, upload to CUCM as Insert Phones > Specific Details
In CUCM, create a Phone Template for import
Bulk Admin > Phone > Insert Phones > Choose File > Choose Phone Template > **Important** Select Create Dummy MAC
Run Job
Once job is completed, all 7965 devices will be created with a BAT prefix and dummy MAC address, check Device > Phone to confirm
…When ready to activate
Device > Phone > Search by DN for BAT device
Open device, change MAC address to new 7965 hardware, check “Is Active”
Click Save.
Plug-in 7965 device to network. When the phone comes online and gets past firmware it will pull newly generated SEP config with user ext.
I hope this helps. I appreciate the communities continued assistance.

Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP

Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles. Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
On phone log I can see repeting next few messeges.
12:01:58a No DNS Server IP
12:01:59a Updating Trust list
12:01:59a No Trust List instaled
12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP) // at this time phone download SEP...xml file from CME
12:02:00a VPN Error: VPN is not Configured
on CME if issue DEBUG TFTP EVENTS i receive next few lines
*Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
*Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
*Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
*Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
*Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
here you can see verison info of CME
Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Thu 24-Mar-11 15:31 by prod_rel_team
ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
Last reload type: Normal Reload
Last reload reason: Reload Command
Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
Processor board ID FGL1508252Y
3 Gigabit Ethernet interfaces
2 terminal lines
1 Virtual Private Network (VPN) Module
4 Voice FXO interfaces
4 Voice FXS interfaces
1 Internal Services Module (ISM) with Services Ready Engine (SRE)
   Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
DRAM configuration is 64 bits wide with parity enabled.
255K bytes of non-volatile configuration memory.
254464K bytes of ATA System CompactFlash 0 (Read/Write)
License Info:
License UDI:
Device#   PID                   SN
*0        CISCO2901/K9          xxxxxxxxxxxxx
Technology Package License Information for Module:'c2900'
Technology    Technology-package          Technology-package
              Current       Type          Next reboot
ipbase        ipbasek9      Permanent     ipbasek9
security      securityk9    Permanent     securityk9
uc            uck9          Permanent     uck9
data          None          None          None
Configuration register is 0x2102
this is RUNNING CONFIGURATION
! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname ELTOSAN_ROUTER
boot-start-marker
boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
boot-end-marker
no aaa new-model
no ipv6 cef
ip source-route
no ip routing
no ip cef
no ip dhcp use vrf connected
ip dhcp excluded-address 192.168.5.1 192.168.5.10
ip dhcp excluded-address 192.168.5.200 192.168.5.255
ip dhcp pool phone
   network 192.168.5.0 255.255.255.0
   default-router 192.168.5.251
   option 150 ip 192.168.5.251
ip dhcp pool data
   relay source 192.168.2.0 255.255.255.0
   relay destination 192.168.2.201
multilink bundle-name authenticated
crypto pki token default removal timeout 0
voice-card 0
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
fax protocol pass-through g711alaw
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 192.168.5.251 port 5060
max-dn 6
max-pool 6
load 9971 sip9971.9-1-1SR1.loads
authenticate register
tftp-path flash:
create profile sync 0005135312289902
voice register dn 1
number 207
allow watch
name GossaVM
label 207
voice register dn 3
number 101
name Dejan
label 101
mwi
voice register pool 1
id mac 000C.29C5.0011
number 1 dn 1
dtmf-relay sip-notify
username testvm password testera
codec g711alaw
voice register pool 3
id mac 04C5.A4B0.3B0D
type 9971
number 3 dn 3
presence call-list
dtmf-relay rtp-nte
username dejan password 1234
codec g711alaw
no vad
license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
hw-module ism 0
hw-module pvdm 0/0
redundancy
interface GigabitEthernet0/0
description INTERFACE INTERNAL
no ip address
no ip route-cache
duplex auto
speed auto
no mop enabled
interface GigabitEthernet0/0.2
description LAN DATA
encapsulation dot1Q 2
ip address 192.168.2.251 255.255.255.0
no ip route-cache
interface GigabitEthernet0/0.5
description LAN VOICE
encapsulation dot1Q 5
ip address 192.168.5.251 255.255.255.0
no ip route-cache
interface ISM0/0
no ip address
no ip route-cache
shutdown
!Application: SRSV-CUE Running on ISM
interface GigabitEthernet0/1
no ip address
no ip route-cache
shutdown
duplex auto
speed auto
interface ISM0/1
description Internal switch interface connected to Internal Service Module
shutdown
interface Vlan1
no ip address
no ip route-cache
shutdown
ip forward-protocol nd
no ip http server
no ip http secure-server
snmp-server community public RO
tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
tftp-server flash:United_States/g4-tones.xml
tftp-server flash:English_United_States/gd-sip.jar
control-plane
voice-port 0/0/0
voice-port 0/0/1
voice-port 0/0/2
voice-port 0/0/3
voice-port 0/1/0
voice-port 0/1/1
voice-port 0/1/2
voice-port 0/1/3
mgcp profile default
gatekeeper
shutdown
line con 0
line aux 0
line 67
no activation-character
no exec
transport preferred none
transport input all
transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
stopbits 1
line vty 0 4
password jebiga
login
transport input all
end
I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940 and I did not any kind of problem .
this is content of SEP....xml file for 9971
<device>
<deviceProtocol>SIP</deviceProtocol>
<devicePool>
<dateTimeSetting>
<dateTemplate>M/D/YA</dateTemplate>
<timeZone>Pacific Standard/Daylight Time</timeZone>
<ntps>
<ntp priority="0">
<name>0.0.0.0</name>
<ntpMode>unicast</ntpMode>
</ntp>
</ntps>
</dateTimeSetting>
<callManagerGroup>
<members>
<member priority="0">
<callManager>
<ports>
<sipPort>5060</sipPort>
</ports>
<processNodeName>192.168.5.251</processNodeName>
</callManager>
</member>
</members>
</callManagerGroup>
</devicePool>
<sipProfile>
<sipProxies>
<registerWithProxy>true</registerWithProxy>
</sipProxies>
<sipCallFeatures>
<cnfJoinEnabled>true</cnfJoinEnabled>
<localCfwdEnable>true</localCfwdEnable>
<callForwardURI>service-uri-cfwdall</callForwardURI>
<callPickupURI>service-uri-pickup</callPickupURI>
<callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
<callHoldRingback>2</callHoldRingback>
<semiAttendedTransfer>true</semiAttendedTransfer>
<anonymousCallBlock>2</anonymousCallBlock>
<callerIdBlocking>2</callerIdBlocking>
<dndControl>2</dndControl>
<remoteCcEnable>true</remoteCcEnable>
</sipCallFeatures>
<sipStack>
<remotePartyID>true</remotePartyID>
</sipStack>
<sipLines>
<line button="1" lineIndex="1">
<featureID>9</featureID>
<featureLabel></featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name></name>
<displayName></displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
<line button="2" lineIndex="2">
<featureID>9</featureID>
<featureLabel>101</featureLabel>
<proxy>USECALLMANAGER</proxy>
<port>5060</port>
<name>101</name>
<displayName>Dejan Rakic</displayName>
<autoAnswer>
<autoAnswerEnabled>2</autoAnswerEnabled>
</autoAnswer>
<callWaiting>1</callWaiting>
<authName>dejan</authName>
<authPassword>1234</authPassword>
<sharedLine>false</sharedLine>
<messagesNumber></messagesNumber>
<ringSettingActive>5</ringSettingActive>
<forwardCallInfoDisplay>
<callerName>true</callerName>
<callerNumber>true</callerNumber>
<redirectedNumber>true</redirectedNumber>
<dialedNumber>true</dialedNumber>
</forwardCallInfoDisplay>
</line>
</sipLines>
<enableVad>true</enableVad>
<preferredCodec>g711alaw</preferredCodec>
<dialTemplate></dialTemplate>
<kpml>1</kpml>
<phoneLabel></phoneLabel>
<stutterMsgWaiting>2</stutterMsgWaiting>
<disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
<dscpForAudio>184</dscpForAudio>
<dscpVideo>136</dscpVideo>
</sipProfile>
<commonProfile>
<phonePassword>1234</phonePassword>
<callLogBlfEnabled>2</callLogBlfEnabled>
</commonProfile>
<featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
<loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
<vendorConfig>
</vendorConfig>
<commonConfig>
<videoCapability>0</videoCapability>
<ciscoCamera>0</ciscoCamera>
</commonConfig>
<sshUserId>dejan</sshUserId>
<sshPassword>1234</sshPassword>
<userId></userId>
<phoneServices>
<provisioning>2</provisioning>
<phoneService type="1" category="0">
<name>Missed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/MissedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Received Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/ReceivedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="1" category="0">
<name>Placed Calls</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/PlacedCalls</url>
<vendor></vendor>
<version></version>
</phoneService>
<phoneService type="2" category="0">
<name>Voicemail</name>
<phoneLabel></phoneLabel>
<url>Application:Cisco/Voicemail</url>
<vendor></vendor>
<version></version>
</phoneService>
</phoneServices>
<versionStamp>0131511014412102</versionStamp>
<userLocale>
<name>English_United_States</name>
<langCode>en</langCode>
</userLocale>
<networkLocale>United_States</networkLocale>
<networkLocaleInfo>
<name>United_States</name>
</networkLocaleInfo>
<authenticationURL></authenticationURL>
<directoryURL></directoryURL>
<servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
<dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
<dscpForCm2Dvce>96</dscpForCm2Dvce>
<transportLayerProtocol>2</transportLayerProtocol>
</device>

Hello,
I'm facing exactly the same problem, that is:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the postings to this Forum, but I have not been able to solve it.
In my case the commands voice register dn and voice register pool are OK.
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#

Cisco SIP Phone 9971 won't register on CME 8.6

Hello,
I'm facing a very strange problem:
a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
I have read all the related-postings to this and other Forum, but I have not been able to solve it.
One of the "potential solutions" was to make sure that the Phone had a Line configured.
But I think that the commands voice register dn and voice register pool are properly configured (see config below)
So frankly, I have no idea what I could be missing.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#

Thank you for your reply.
I did some debugs and the results are very strange!
This is what I got:
Feb 24 18:01:12.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Sent:
SIP/2.0 400 Bad Request
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK08011844
From: ;tag=189c5db6bd09000260cf3daf-289a76d1
To: ;tag=52488-160A
Date: Mon, 24 Feb 2014 18:01:12 GMT
Call-ID: [email protected]
CSeq: 1000 REFER
Content-Length: 0
Contact:
Feb 24 18:01:12.291: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
Received:
REGISTER sip:172.25.140.1 SIP/2.0
Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
From: ;tag=189c5db6bd0900032df02e9c-25d79707
To:
Call-ID: [email protected]
Max-Forwards: 70
Date: Fri, 01 Jan 1982 00:02:41 GMT
CSeq: 101 REGISTER
User-Agent: Cisco-CP9971/9.4.1
Contact: ;+sip.instance="
000000-0000-0000-0000-189c5db6bd09>";+u.sip!devicename.ccm.cisco.com="SEP189C5DB
6BD09";+u.sip!model.ccm.cisco.com="493";video
Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-
cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-
cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.2,X-cisco-xsi-
8.0.1
Content-Length: 0
Reason: SIP;cause=200;text="cisco-alarm:22 Name=SEP189C5DB6BD09 ActiveLoad=sip99
71.9-4-1-9.loads InactiveLoad=sip9971.9-3-2SR1-1.loads Last=reset-reset"
Expires: 3600
Feb 24 18:01:12.395: voice_reg_get_reg_expires_timer: no voice register pool found
Feb 24 18:01:12.395: VOICE_REG_POOL: Register request for (1010) from (172.35.140.12)
Feb 24 18:01:12.395: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: key(1010) contact(172.35.140.12:5060) add to contact table
Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (1010) found in contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
Feb 24 18:01:12.399: VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
But right after these errors, I get the following:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
                               Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
Feb 24 18:01:12.411: voice_reg_privacy_update_to_phone: delay sending privacy update during bulk registration
Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
====================
And when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy        68600
after-hours-exempt   FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
    Registration requests : 4
    Registration success   : 4
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register
           after last unregister : 0
    Last register request time   : 18:11:43.551 UTC Mon Feb 24 2014
    Last unregister request time :
    Register success time        : 18:11:43.551 UTC Mon Feb 24 2014
    Unregister success time      :
C2811#
So apparently the Phone is actually registered!
However, the Phone screens still shows this message: Phone Not Registered.
So frankly I don't understand what's going on!
I really hope somebody can help. Thanks!

Cisco SIP Phone 9971 will not register on CME 8.6

Hello,
I'm trying to configure a Cisco SIP Phone 9971,
but it won't register on CME 8.6, which is running on a 2811
The Phone shows this error message: Phone Not Registered.
And when I check the the Status Messages in the Phone, I see the following:
VPN Error: vpn is not configured
Actually, it shows all these 4 messages in a constant Loop:
12:01:59a SEP189C5DB6BD09.cnf.xml (TFTP)
12:01:59a No Trust List instaled
12:01:59a Updating Trust list
12:02:00a VPN Error: VPN is not Configured
It seems that this VPN Error is keeping the Phone from registering.
This is repeated for ever and the Phone never registers; at least that's what it appears.
However, when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy        68600
after-hours-exempt   FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
    Registration requests : 4
    Registration success   : 4
    Registration failed    : 0
    unRegister requests    : 0
    unRegister success     : 0
    unRegister failed      : 0
    Attempts to register
           after last unregister : 0
    Last register request time   : 18:11:43.551 UTC Mon Feb 24 2014
    Last unregister request time :
    Register success time        : 18:11:43.551 UTC Mon Feb 24 2014
    Unregister success time      :
C2811#
This sh voice register pool seems to indicate that the Phone has actually registered.
But I still get the Phone Not Registered message on the screen!
I did some Debugs and they also seem to indicate that the Phone has indeed registered:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
                               Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
So frankly, I have no idea why the Phone keeps showing the Phone Not Registered message.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#

VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured. That's normal and is just cosmetic. That should not be causing your registration issues.

Cisco 7965 question

Hello, I'm the new admin for our CUCM ver. 8. Currently, I have a customer with a 7965 phone who would like to have the ringing on his secondary keys turned off. He still wants his primary line to ring just not the other 2. This has to be an easy fix but I just can't find any info on it. Thank you for your help

Hi Christopher,
Go to Device>Phone>Find and find the desired phone. Once you bring it
up click on the actual 2nd and 3rd DN's listed on the top left of the page.
The Ring settings are down towards the bottom of each DN config page;
Change them to either Flash or Disable
Line 2 on Device SEP0022900411F3
Display (Internal Caller ID)
Display text for a line appearance is intended for displaying text such as a name instead of a directory number for internal calls. If you specify a number, the person receiving a call may not see the proper identity of the caller.
ASCII Display (Internal Caller ID)
Line Text Label
ASCII Line Text Label
External Phone Number Mask
Visual Message Waiting Indicator Policy
Use System Policy Light and Prompt Prompt Only Light Only None
Audible Message Waiting Indicator Policy
Off On Default
Ring Setting (Phone Idle)
Use System Default Disable Flash Only Ring Once Ring
Ring Setting (Phone Active)
Use System Default Disable Flash Only Ring Once Ring Beep Only Applies to this line when any line on the phone has a call in progress.
Call Pickup Group Audio Alert Setting(Phone Idle)
Use System Default Disable Ring Once
Call Pickup Group Audio Alert Setting(Phone Active)
Use System Default Disable Beep Only
Recording Option
Call Recording Disabled Automatic Call Recording Enabled Application Invoked Call Recording Enabled
Recording Profile
< None >
Monitoring Calling Search Space
< None > MRC LP 911 CS MRC LP Calgary Local CS MRC LP Complete Access MRC LP Intl and Long Distance CS MRC LP Long Dist CS MRC LP On Campus Multicall Line2 CS Multicall Line3 CS Multicall Line4 CS Robs Hotline Security Hotline Test Css 12 VMRestrictedCSS Westmount LD Westmount Local CSS
Log Missed Calls
Cheers!
Rob
"Clocks go slow in a place of work
Minutes drag and the hours jerk"
-The Clash

Cisco 877 router - Cisco IP phone won't register with SIP provider

Hi all,
I'm having a problem with a Cisco SPA504G phone not registering with the SIP carrier over the Internet. We've recently rolled out a Cisco 877 router onto a new NBN business connection and can't get the pre-configured IP phone to register.
When we tested the phone with the NBN-provided Netgear router, it worked fine, as it did with the previous Cisco 1841 router we were using on a different link.
The way it's setup is using VLANs to define the internal subnets, which are then assigned to the physical interfaces (since the 887 doesn't allow IP assignments to the interfaces directly).
VLAN 100 is the internal network and has a SBS2011 server – assigned to F0 – IP range is 192.168.1.0
VLAN 200 is the guest network and has Internet access only – assigned to F1 – IP range is 10.1.1.0
VLAN 500 is the WAN network and connects to the NBN upstream box – assigned to F3 – external IP address assigned by DHCP
I've been playing around with access lists, nat rules, basically everything in my limited Cisco knowledge to try and figure this out, but to no avail. I have even configured what I believe is unrestricted access to IP, UDP and TCP outbound and inbound to all VLANs and still can't get it to register.
Tried isolating the issue by creating a new VLAN and assigning it to the spare interface and basically allowing everything in and out, but still no luck.
The problem has to be something on the router – probably some small line of config I haven’t removed or added.
I am going to pull my hair out soon, so would really appreciate some assistance from the Cisco gurus out there.
My client has just purchased about 10 of these handsets from their provider so I need to fix this ASAP. The guy who provided them wasn't very helpful, and basically said I'm on my own once we tested using the NBN-provided Netgear router.
Happy to post my config as well.
Please help!!!!

Current configuration : 4912 bytes
version 15.1
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname Router1
boot-start-marker
boot-end-marker
no aaa new-model
memory-size iomem 10
crypto pki token default removal timeout 0
no ip source-route
ip dhcp excluded-address 10.1.1.1
ip dhcp pool GUEST
network 10.1.1.0 255.255.255.0
dns-server 10.1.1.1 203.50.2.71 139.130.4.4
default-router 10.1.1.1
ip cef
no ip domain lookup
ip domain name network.local
ip name-server 192.168.1.123
ip name-server 203.23.53.12
ip name-server 197.12.32.86
ip name-server 8.8.8.8
no ipv6 cef
license udi pid CISCO887VA-K9 sn FGL171220XY
username admin privilege 15 secret 5 $1$aNsm$N1BCQYkoi8gnURyvloYEX/
controller VDSL 0
interface Ethernet0
no ip address
shutdown
interface ATM0
no ip address
no atm ilmi-keepalive
bridge-group 10
pvc 8/35
interface FastEthernet0
description NAC - Internal network
switchport access vlan 100
no ip address
interface FastEthernet1
description NAC - Guest network
switchport access vlan 200
no ip address
interface FastEthernet2
no ip address
shutdown
interface FastEthernet3
description **** WAN Port ****
switchport access vlan 500
no ip address
interface Vlan1
no ip address
bridge-group 10
hold-queue 100 out
interface Vlan100
description NAC - Internal Vlan
ip address 192.168.1.1 255.255.255.0
ip access-group IN-100 in
ip access-group OUT-100 out
ip nat inside
ip virtual-reassembly in
interface Vlan200
description NAC - Guest Vlan
ip address 10.1.1.1 255.255.255.0
ip access-group IN-200 in
ip access-group OUT-200 out
ip nat inside
ip virtual-reassembly in
interface Vlan500
description **** WAN Vlan ****
ip address dhcp
ip nat outside
no ip virtual-reassembly in
no ip forward-protocol nd
ip http server
ip http access-class 23
ip http secure-server
ip dns server
ip nat inside source list NAT-100 interface Vlan500 overload
ip nat inside source list NAT-200 interface Vlan500 overload
ip nat inside source static tcp 192.168.1.123 25 interface Vlan500 25
ip nat inside source static tcp 192.168.1.123 443 interface Vlan500 443
ip nat inside source static tcp 192.168.1.123 3389 interface Vlan500 3399
ip nat inside source static tcp 192.168.1.123 80 interface Vlan500 80
ip nat inside source static tcp 192.168.1.123 4125 interface Vlan500 4125
ip nat inside source static tcp 192.168.1.124 3389 interface Vlan500 3390
ip nat inside source static tcp 192.168.1.123 987 interface Vlan500 987
ip nat inside source static tcp 192.168.1.123 1723 interface Vlan500 1723
ip route 0.0.0.0 0.0.0.0 55.234.52.43
ip access-list extended IN-100
permit udp any any range bootps bootpc
deny ip 10.1.1.0 0.0.0.255 any
permit ip 192.168.1.0 0.0.0.255 any
ip access-list extended IN-200
permit udp any any range bootps bootpc
permit ip 10.1.1.0 0.0.0.255 any
ip access-list extended NAT-100
deny ip 192.168.0.0 0.0.255.255 192.168.0.0 0.0.255.255
permit ip 192.168.1.0 0.0.0.255 any
ip access-list extended NAT-200
deny ip 10.1.0.0 0.0.255.255 10.1.0.0 0.0.255.255
permit ip 10.1.1.0 0.0.0.255 any
ip access-list extended OUT-100
permit udp any range bootps bootpc any
deny ip 10.1.1.0 0.0.0.255 any
permit ip any 192.168.1.0 0.0.0.255
ip access-list extended OUT-200
permit udp any range bootps bootpc any
deny ip 10.1.1.0 0.0.0.255 192.168.1.0 0.0.0.255
permit ip any 10.1.1.0 0.0.0.255
access-list 23 permit 59.23.164.52
access-list 23 permit 192.168.1.0 0.0.0.255
access-list 23 permit 10.1.1.0 0.0.0.255
access-list 23 permit 120.146.0.0 0.0.255.255
access-list 23 permit 149.185.12.0 0.0.0.255
access-list 23 permit 110.44.28.0 0.0.0.255
access-list 23 permit 110.44.26.0 0.0.0.255
access-list 23 permit 103.25.212.0 0.0.0.255
access-list 23 permit any
bridge 10 protocol ieee
banner motd ^C
* Authorized personnel only! *
^C
line con 0
login local
no modem enable
line aux 0
line vty 0 4
password password01
login local
transport input all
end

Connect Cisco IP Phone 7941G-GE to asterisk

I have a cisco IP PHONE 7941G-GE already with SIP firmware, but when i upload the config file with asterisk extension, etc the phone keeps saying "Registering" and never finish registering.
My SIP Configuration File : http://pastebin.com/SB6XPiXD
There are any log that i cant use to see if asterisk is blocking the phone or something like that ?
Can anyone help me out ?
Regards ;)

Note - you started the thread in SPA IP Phones / XML Phone Applications
But 7941G is not member of SPA product line and your's question has nothing to do with XML Application at all. So you are off-topic here. Please consider drop of this thread here (red button on top of page) and create it in more appropriate forum (you should add information mentioned by Leo Laohoo as well as information mentioned by me in next paragraph).
According the question itself - best way to analyze registration problem is packet capture. You need to catch SIP REGISTER packets sent from your phone to Asterisk and responses sent in opposite direction. Use a packet catcher (tcpdump, wireshark or so) or display them on Asterisk's console (sip set debug peer ...)

An unknown error occurred on your Cisco IP Phone

Hello All,
I have a new install of UCMBE 7.0 and today I tried to get Phone Designer to work.
When trying to preview even a stock image on the phone (7942)I get the following error "An unknown error occurred on your Cisco IP Phone"
I checked the following on the phone -
1. Enabled Personalization
2. Verified the URL
I can log into the phone just fine but I am not able to get a preview of stock images on the phone or ring-tones.
I read over the logs which only state the error above.
Any help greatly appreciated
Thanks!

Hi All,
I have the same problem with the configuration:
CUCMBE: Active Master Version: 6.1.4.2000-2
Phone Designer Version: 7.1 (3) SR1
Phone: 7911G
Phone Personalization: Enable
I check all items of configuration:
Phone Firmware
Load File: SCCP11.9-0-2SR1S
ID: Jar11sccp.9-0-2ES2.sbn
In CUCMBE
Phone Personalization: Enable
The server is running correctly.
Please Help Me.... Thanksss a lot.
Logs of the problem attach.

Voice gaps in cisco ip phones 7921 when roaming between cisco APs

The following problem is faced when cisco ip phones 7921 are roaming between APs:
When a call is establishedon wireless ip phones, and the phones are roaming between APs, a three seconds gap appears but the call doesn't disconnect.
The following log messages are displayed on both APs:
The first AP:
*Mar 1 23:30:30.493: %DOT11-6-DISASSOC: Interface Dot11Radio0, Deauthenticating Station 001e.4a3f.c5b8 Reason: Sending station has left the BSS
*Mar 1 23:30:30.956: %DOT11-4-MAXRETRIES: Packet to client 001e.4a3f.c5b8 reached max retries, removing the client
*Mar 1 23:30:30.957: Client 001e.4a3f.c5b8 failed: reached maximum retries
The second AP:
*Mar 1 23:33:40.049: %DOT11-6-ASSOC: Interface Dot11Radio0, Station SEP001E4A3FC5B8 001e.4a3f.c5b8 Associated KEY_MGMT[WPA PSK]
What can be the problem?
Thanks

That above error message is frequently associated with another error message "%DOT11-6- DISASSOC: Interface Dot11Radio0, Deauthenticating Station
Reason: Sending station has left the BSS ". This occurs because of the Interference from the adjacent access point. So change the channel and adjust the excessive power on the access points so that there is no too much overlap on the access points coverage cells.

Cisco UC500 : Phone lock facility

Dear All,
       Can somebody help me on this feature immediately?
My customer wants to lock cisco ip phone. they have ( 7945 & 6921). They aren't intrested to user after hours block pattern feature.(exeption pin) option which is call blocking feature
They themself want to lock their phones with username & password or with pin whenver they want which is available in Panasonic & Avaya..
They are even ready to replace with 7940G or 7960G or 7970 phoes as well..
Does cisco has this facility ?   Please suggest me something on this as soon as possible.

     I used extersion mobilty feature as well. But the problem is when I use extersion mobilty option on the phone 7945 it promts for username & password.
     Once I enter the correct username & password the phones displays "logging " after that phone gets restarted then the phone becomes non usable mode where I can't dial.
     Then when I go to extension mobilty again it gives me a option "log off" ? If I say yes then the phone restart and comes back to its normal position how it was working before.
      My customer wants the phone to request the " username & password " again in the second time when I try to log off..
Will this be possible on Extension mobility ?     Please give me ur valuable comments..
Thanks for your support again !!!!!!!

Blackberry 8310 Curve randomly deletes text/sms messages and phone logs

Why does this keep happening to me?
There are times that my phone goes over a week without it happening and then there are times like today it has happened three times.
I will have maybe 5 ot 6 text messages in my inbox and maybe 2 or 3 emails and I get a phone call and POOF the text messages and phone logs are gone!
I have repeatedly lost important text messages and numbers from my call log.
The tech support excuse for it is that I have too many messages in my inbox which causes it, but 6 sms messages and 3 emails is too much?
I have tried everything (updating the desktop software, updating all of the settings NOT to delete messages until i delete them, hard booting my phone once a day, etc..) and it still does it.
This also used to happen with my Blackberry Pearl.
If I can't get it resolved, I will just switch to the iPhone. I can deal with the randomly dropped calls, but constantly loosing my call logs and text messages is BEYOND frustrating and Blackberry tech support has been no help!.
Solved!
Go to Solution.

DCmuseum,
Hi,
You have low free memory left on your device.
Do you have a lot of third party applications on your BB weather, icall,bbalerts etc?
I do not know your experience level, so if you know this I'm sorry but please read and let me
know if this applies.
Most people close the applications by pressing the escape or red key. This does not close the applications.
Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory.
Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
you will have an icon on you screen for memory cleaning make sure you press it. Make sure you use the CLOSE button each time you are done with an application.
Read the link below and follow each step that Tanzim outlines,
http://supportforums.blackberry.com/rim/board/message?board.id=8300&message.id=9225#M9225
If you follow these steps and keep up with your memory your phone will operate smoothly.
Please let us know if you need help with any of the steps.
Thanks
Message Edited by Bifocals on 09-07-2008 11:58 AM
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Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

ASA license for Cisco IP Phone over VPN

Hi,
Are there special licenses required on the ASA to use Cisco IP Phones (Hard phone) over SSL VPN connection?
Thanks

Hi,
You can purchase the phone proxy license. This elimiates the need to build a VPN tunnel for voice traffic.
It is not mandatory to purchase this license however.
From the ASA configuration guide:
http://www.cisco.com/en/US/docs/security/asa/asa83/configuration/guide/unified_comm_phoneproxy.html#wp1144845
"The Cisco Phone Proxy on the adaptive security appliance bridges IP telephony between the corporate IP telephony network and the Internet in a secure manner by forcing data from remote phones on an untrusted network to be encrypted. "
Don't forget to rate all posts that are helpful.

Jabber Click to Dial via Cisco IP Phone not enabled - How to ?

After installing Jabber for WIN i would like to know how i can enable "click to dial" for my desktop Cisco IP Phone ? With Webex connect this is working well but not with jabber currently and i can´t find the place to configure...please help...

Hi Tom,
Are you not able to click to dial from contact list? When you hover over a contact, do you see phone icon?
Thanks,
Maqsood

Cisco 7965 Phone Logs

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