Cisco 851w with Virgin Media

Anyone in the UK that can offer any assistance with setting up my new router? I thought using SDM would be fairly straight forward (I know little CLI) but I'm struggling to get the LAN / WAN up and running?

You can download SDM from the cisco site at:
http://www.cisco.com/pcgi-bin/tablebuild.pl/sdm
You will need to be registered I think (not sure if its a separate account from support forums). When downloading it will ask for username/password, just use your cisco login information.
Setting up the ACLs from scratch is kind hard in my opinion, but I'm still new to ACLs, and I'm still in school (we haven't covered ACLs yet).
ACLs were the only thing I setup from SDM (Firewall option = ACLs); I used the Firewall - Low option, and it did exactly what I wanted it to -- closed up all my ports from internet access. Configuring the ACLs with SDM is a breeze, just a few clicks and you're done. Be sure to have the following lines in your running-config to connect via SDM:
ip http server
The SDM will connect to any interface IP Address through a vty line.
If you need any other CLI help with the 851, I can probably help.. I just setup my 851 recently.

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Cannot send email from iPad & iPhone with Virgin Media

I cannot send emails from my iPad and iPhone. I have a virginmedia.com address and I can receive but just cannot send. A message keeps saying the smpt settings are wrong. However, I have followed the tutorial on Virgin Media web site (this is how I managed to start receiving emails on my devices) but still not sending. I have looked at the settings in my MacBook Pro and all seem to be correct. Does anyone have an idea what could be wrong? I had a similar problem when I loaded Microsoft Office 365 for Mac; I had to end up calling Virgin Media (useless) and then Microsoft (useful). Anyhow I have looked at the settings on the Mac and they all seem to correspond with the ipad and iphone but still cannot send emails. V V Frustrated.
Thanks for reading.

Then make sure that the settings are correct in your email account.
Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

Using BT Big Button 100 with Virgin Media 1571 ans...

Hi there -
We are looking at getting the BT Big Button 100 for my elderly in-laws but need to find out if the 1571 shortcut button on it will work with the Virgin Media answering service, instead of BT's own? (they have a Virgin Media package for phone, TV and broadband) I cannot find any number to call to get advice from BT directly and the user guide does not really confirm if the button works in exactly the same way with other non-BT answer services. Has anyone here actually done this successfully? Any help would be much appreciated, thank you!
Deb.

The button will be programmed to dial 1571 so if Virgin use this for their service it should work. If they use a different no. For voicemail it may be possible to reprogram the button. See if you can find a user manual on the phone on the BT site.
Peter

TC: Compatible with Virgin Media (UK) ??

Hi guys,
Just got connected to Virgin Media with their phone, internet and cable TV package. Works fine but would like to buy a Time Capsule for the house and am wondering if the Time Capsule can replace the Netgear router supplied by Virgin Media.
Currently there is a co-axial cable from the wall that is split and connects to the TV box and the riuter. Can this router be replaced by Time Capsule and if so how can I adapt the cable to work with Time Capsule?
Regards,
Rob

Hi Rob,
I have just replaced my netgear router with the TC (also have virgin media) and all works fine - but my setup sounds a little different from yours. My co-axial cable went into a modem first, then an ethernet cable from the modem into the router. If your co-axial cable goes straight into your router, it must be a combined modem and router. Then I am afraid I cannot help you out.
Hope you get it sorted out

How do I set up emails! I am on O2 and with virgin media

How do I set up emails, I am on 02 and with virgin media

emails is a separate service from
Internet and phone service
even if you have those 2 covered you will need to
setup the e-mail service even if it's from the same providers
that bring you internet and or phone service
so the answer to your question comes down to what
e-mail provider you're using and if your setup your ios correctly
to receive and send emails over their network

Using Leopard with Virgin media cable modem?

I want to upgrade to Leopard from Tiger.
I'm trying to find out if it is supported by my Virgin cable modem. It is the standard Virgin media one, via ethernet.
I can't find any information about Mac OSX systems on their site - what's new? And I'm waiting for a response from them via email. in the meantime, I thought I'd check here to see if anyone knows.

It should work fine provided you connect via Ethernet and not USB, as chances are there are no Mac drivers for the USB connection

WRT54GL with Virgin Media cable

Hopefully someone here can advise. My setup at home currently consists of a desktop computer connected to two laptops via Devolo powerline adapters. The desktop effectively runs as an internet server. The Virgin cable modem crashes on a fairly regular basis and it has been suggested that switching from a usb connection to an ethernet connection for the modem would be faster and more stable. Since I'd quite like to connect a Nintendo Wii to the internet as well, I'm considering getting a router. I'm considering the WRT54GL.
The plan is to connect the Scientific Atlanta Webstar cable modem, desktop PC and Devolo adapter to the router via ethernet cables. This should (?) allow the two laptops to connect to the internet through the router via the Devolo adapter and the Wii could then be connected via a WiFi connection.
Can anyone see anything wrong with this plan? I'm not all that familiar with networking so I don't know if I'm missing anything.
All feedback welcomed.
Adam

Everything is seems to be right here...Just make sure that the Powerline Adapter should have it's own dedicated Power source.The router will not transmit the power to the Powerline Adapter as these routers are not POE routers.

TS3679 Backing up iMac using time capsule 2TB with Virgin media super hub

Can anywone help. - On the time machine screen, the message constantly says "preparing backup". It has been saying this for hours.
I have wired the ATC into the superhub correctly and can see the ATC in the Airport utility.
When i first setup the ATC it gave me another network name which I could connect to. I don't require any other networks - I just want the to back up my imac using time machine and nothing else.
My aiport settings are as follows
Base station name = myname airport capsule.
Wireless - Network mode = OFF
Route mode = OFF (bridge mode)
Are these settings correct??
Is there anything else I can do to sort this out.

Hi Johny have you resolved this? I just caught your post looking for something else today. If you have NOT resolved it, it's highly likely this is a NETWORKING issue and is simple to resolve.
Look first in the diagnostic logs by launching /applications/utilities/console.app and look for SYSTEM LOGs in the side bar of the UI. If the problem is persistent there will be some messages in here.
SELECTIVELY post these in this thread. Please don't flood it with any lines of noise. Try and be selective (surgical) of your error messages.
I'm sure others reading this post will also help you get this working.
Post your results for others to see.
Warwick
Hong Kong

Imap4 issues with virgin media

Imap4 for both incoming and outgoing mail. Have been unable to access my blueyonder account for the last week. Re entered all details as suggested but still not working. Help please?

Hi dollydellar!
I have an article here for you that can help you troubleshoot and resolve this issue:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

Switching from Virgin Media to BT

Hello
I've been a BT landline customer for over 20 years but my internet providor has always been NTL and then Virgin through cable. I would have chose ADSL but for years when performing speed checks I was only able to reach 4-8MB, apparently due to poor telephone lines. I think BT said I would have to pay if I wanted new lines put in but I cannot remember.
I would like to switch from my 50MB (recently upgraded to 100MB) to BT Infinity2. When entering my phone number it says I can get 48.8MB. I would like to know more information about this.
1. Would BT install a fibre line for me without charge? Would/could they use the existing cable line in my house by NTL/Virgin?
2. I already have a landline tariff but when selecting a package for broadband it says I must pay an addition 12.50 for a telephone line.
3. If Infinity2 is not using telephone lines why would one need to buy a telephone line/pay for line rental anyway?
4. I am utterly annoyed with Virgin Media forcing us to use their Superhub routers - the coaxial cable plugs straight into the router and the routers firmware is appalling. I would prefer, although not necessary, to use my own router. Would this be possible? If so, what type of router would I be looking for? For virgin, it was a "cable modem router".
5. If BT install their own lines, would they still need the 'MAC address' from virgin? I saw this written in the "switching to" articles and I first assumed this meant that it was possible but to use existing virgin media lines for BT, until I realised that MAC addresses are needed to switch between providors on ADSL lines
6. What type of support does BT provide for its infinity2 customers? Are the call centres in the UK? Is the support line a chargable call?
7. I'm wondering out of curiousity, can consumers on infinity2 get rDNS or buy additional IP addresses?
Apologies for the mundane questions and many thanks in advance.
Solved!
Go to Solution.

iahmed wrote:
Hello
I've been a BT landline customer for over 20 years but my Internet provider has always been NTL and then Virgin through cable. I would have chose ADSL but for years when performing speed checks I was only able to reach 4-8MB, apparently due to poor telephone lines. I think BT said I would have to pay if I wanted new lines put in but I cannot remember.**If you already have a BT line, then that's all you will need**
I would like to switch from my 50MB (recently upgraded to 100MB) to BT Infinity. When entering my phone number it says I can get 48.8MB. I would like to know more information about this. ***The actual speed that you get with Infinity is dependant on a number of issues including distance to you local cabinet and line quality. The BT estimate is usually quite conservative***
1. Would BT install a fibre line for me without charge? Would/could they use the existing cable line in my house by NTL/Virgin? ***The NTL/Virgin coax cable would not be used, it would use the existing BT line that you've mentioned***
2. I already have a landline tariff but when selecting a package for broadband it says I must pay an addition 12.50 for a telephone line. ***If you've already got a BT line that you pay for then you should only be paying the rental once***
3. If Infinity2 is not using telephone lines why would one need to buy a telephone line/pay for line rental anyway? ***For BT Infinity a BT phone line is a mandatory part of the product offering***
4. I am utterly annoyed with Virgin Media forcing us to use their Superhub routers - the coaxial cable plugs straight into the router and the routers firmware is appalling. I would prefer, although not necessary, to use my own router. Would this be possible? If so, what type of router would I be looking for? For virgin, it was a "cable modem router". ***You can use any standard cable router that supports PPPoE, but BT do supply a wireless router called the Home Hub 3 which is fine for most people if perhaps not the most feature rich of devices***
5. If BT install their own lines, would they still need the 'MAC address' from virgin? I saw this written in the "switching to" articles and I first assumed this meant that it was possible but to use existing virgin media lines for BT, until I realised that MAC addresses are needed to switch between providers on ADSL lines ***I see no need for a MAC in your scenario**
6. What type of support does BT provide for its infinity2 customers? Are the call centres in the UK? Is the support line a chargeable call? ***BT use overseas call centres, which I would have to say are the weakest part of the offering***
7. I'm wondering out of curiosity, can consumers on infinity2 get rDNS or buy additional IP addresses?
***There is no static IP Address offering for infinity, but Dynamic DNS does work fine***
Apologies for the mundane questions and many thanks in advance.
See answers in line, and bear in mind the following...
There are two possible technology types for Infinity- Fibre to the Premises (FTTP) & Fibre to the Cabinet (FTTC) and it looks like your area uses the latter. in this case you are still using the existing BT copper telephone cable to your house, but new larger green cabinets will have been installed locally which your phone line will be connected to. These cabinets are then connected back to the exchange using fibre optic cable the fact that the distance to the cabinet is much shorter than the exchange means that much high speeds can be obtained in conjunction with the fact that the technology is VDSL rather than ADSL
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’

2 TB Time Capsule - 100MB Virgin Media Broadband

I've seen that Virgin Media are upgrading to a new wireless router with modem build into it. This is going to cause me some massive conflicts with my time capsule tho.
http://shop.virginmedia.com/broadband/broadband-extras/wireless-routers.html
At the moment.. I have a 50mb modem that came with my 50mb broadband... Downstairs... and my wireless time capsule upstairs for easy of use connected VIR RJ45 cable.
I think that my current modem could possibly handle the 100MB speeds but I would need to check with Virgin Media first.
I've just done a speed test and got 49.96MB download speed over wireless!!
http://www.speedtest.net/result/1098123263.png
While running, Skype, and many other apps, including a PC connected to the network!
My main question is how will the time capsule work if I have to upgrade my modem to this new router? because I removed my old wireless router and replaced it with the Time Capsule.
Also does anyone have any ideas if the Time Capsule is able to pump out 100MB wireless speeds?
Thanks
Simon

Simon,
You have MB and mb confused. Internet and network connection speeds are normally stated in terms of Mbps or Mb.
You have a 50 Mbps modem now. There is no reason to replace this with a new modem/router unless you really need the higher speed 100 Mbps device. If you elect to do this, all that you need do is replace the modem you have now with the new modem/router. Your Time Capsule will continue to work the same way it does now. You simply would not use the wireless capability of the new modem/router, or you could turn it off since you are using the Time Capsule for that capability.
Also does anyone have any ideas if the Time Capsule is able to pump out 100MB wireless speeds?
It's 100 Mbps, not 100 MB. The Time Capsule supports up to 1000 Mbps connections using ethernet. The fastest attainable speed over wireless is about 300 Mbps, so your Time Capsule will continue to be much faster than the new modem/router if you choose to go with the new device. In other words, your wireless speed will be limited by your Internet connection, not by the Time Capsule.
Message was edited by: Bob Timmons

Can i use my time capsule with virgin wifi hub

can i use 2tb time capsule with virgin media wifi hub router

Yes, but it will need to connect to the Virgin router using a permanent wired Ethernet cable connection from one of the LAN <--> ports on the Virgin router to the WAN "O" port on the Time Capsule.

Unable to connect mac OSX 10.4.11 to wireless network (virgin media) even though iPad, iPhone and laptop ok. Get message 'password incorrect' even though it works with other devices. Keep getting message connect to BT unrestricted access.

Keep getting 'do I want to connect to BT unrestricted network' which I have never used before. I can get my ISP details input but get message 'incorrect password' even though it works with 3 other devices. My network provider, Virgin Media, sent an engineer but he couldn't solve the problem - said network was all ok so problem must be with my iMac (OSX 10.4.11). When I try to use internet I get BTWiFi is current wireless network - I've never used this! I've tried to change this and virgin media details are accepted, it's just the password stage that prevents me from connecting. I am not very knowledgeable with computers so I really need a step by step guide to solve this problem. PLEASE HELP!!!

Excuse me barging in on the thread, but I have a lot of experience with Telus, and roaming with my BlackBerry (currently a Z10). In short, you've been fed some outdated info by the Telus rep. Telus has become very Android-centric, and it seems like a good number of Telus CSR's are still reading from a Legacy BlackBerry trouble-shooting guide.
My Z10 is unlocked, and I periodically use an AT&T sim when traveling in the US. I have never had to change an email setting to get full email function -- including the SMTP settings. To put it simply, your device first connects to a network using credentials provided. At most hotels, for instance, your device will scan for and pick up a WiFi network. The hotel will tell you the WiFi network name and give you a password to use. You simply enter the password when prompted, then you may have to agree to certain conditions. That's it.
Your email settings are just that. Using whichever network to which you are connected, the user name and password give you access. The settings coincide with the email provider's server settings. These don't typically change with the location from which you are connecting.
I'd suggest you take a look at this very helpful email settings tool provided by BlackBerry, if you are having difficulty: http://helpblog.blackberry.com/2013/03/email-account-validation-tool/
It helps you determine the possible settings for connecting to your email provider. Different providers offer different connection options, sometimes more than one. Opinions vary, but my preference in descending order is: ActiveSync, IMAP, then POP if required. ActiveSync (aka EAS) and IMAP will offer 2-way sync.
Take a look at the tool and pop a message back here if you have any questions. Good luck. ~ecm

I have a 2009 Apple Mac Pro with no windows,can I surf the web on virgin media wifi

Can I surf the web on the Apple Mac Pro with out windows on Virgin media wifi

What are you asking? Are you saying you do not have Microsoft Windows on your computer? If so, Microsoft Windows is not needed to surf the Internet. Or, are you saying that the site you are surfing to requires Windows Internet Explorer which you do not have?
Rephrase your question being more specific as to your issue.

Running Airport Time Capsule with a Virgin Media Super Hub

Hi,
My Airport Extreme has a weak signal so I am trying to run the Virgin Media Super Hub as a modem. I can do this but then cannot get a signal from the Airport Extreme and am unsure what the best settings are to run this. Any help would be greatly appreciated.

I would recommend you stick to using the superhub in full router mode.. the reason for this is xbox uses upnp which is not supplied by TC. Unless you want to manually port forward every port required then it is best to use TC bridged.
.I also put the tc into bridge mode but still it will not work.
Ok, you need to troubleshoot this some more and telling us.. it doesn't work is unhelpful.
So first of all put the superhub back into full router mode. Turn off and disconnect the TC completely.
Get everything running. Or as much as possible.
What doesn't work? (Other than TM backups of course).
Are you mainly using wireless? Does that work ok on all the computers and xbox?
Please list as much detail as possible of any issues with the TC completely disconnected.
Now plug the TC into a single computer by ethernet.. no other connection to the computer or the TC, so turn off wireless in the computer. Run the airport utility and manual setup. Go to the internet tab, and change connection sharing to off, bridged mode. Go to the wireless page, and turn off wireless.
Update the settings of the TC, then unplug it, and plug it into the superhub with ethernet. (on the computer that you used change back to previous settings).
A reboot of everything is now a worthwhile thing to do.. so turn off everything.. restart modem.. TC.. computers with a 2min gap between them.
On a computer open the airport utility and see if it can find the TC. Setup TM to use the TC.
Explain in as much detail as possible if this fails.

Cisco 851w with Virgin Media

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