Cisco 8941 IP phone background image

Dears,
I have cisco 8941 connected to CUCM 9.1, I tried to upload backgroung image unsuccesfully. where I already upload the background for cisco 7942 succesfully.
I already used (640x480x24) for cisco 8941.
Appreciate your support,
Regards

Hi
Are you sure from the below:-
1-Full-size image
640 pixels (width) x 480 pixels (height)
Thumbnail image
123 pixels (width) x 111 pixels (height)
2- Did you restart TFTF servers , if you have pub and sub ) . Upload for both TFTP and restart both.
3-disable and reenable the Enable Caching of Constant and Bin Files at Startup TFTP service parameter (located in the Advanced Service Parameters).
4- Tell us the path on your TFTP management is /Desktops/640x480x24/
5- Share also the firmware of your IP phone 8941 , is it 9.3 ?.
Thank you
Please rate all useful information

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