Cisco 9971 Not Registering on CUCM 8.6
Hey,
Ive run into some trouble with a 9971 phone running on CUCM 8.6. The phone has been registered with the server before with its settings locked down so the access to the settings menu via the phone has been disabled. Around a few weeks later the CUCM server ran into some problems and had to be restored. Since then I am unable to get the phone to register back with the CUCM server. i get the rejected message in the phones tab. and the message Telephony service unavaliable on the phone itself.
I would factory reset the phone however as the settings were locked out from before i am unable to get into the menu and dont know another way to reset the phone, the method used with previous models (turn on hold # then press 1234...etc) does not work.
Any help would be appricated.
Regards,
Fraser
Hello Guys,
Anyone got to solve this problem? I have it on multiple 9951 phones, the factory reset process does not work as the phone apparently ignores that you are pressing the # button... As per the below link:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/9971_9951_8961/9_0/english/admin_guide/P567_BK_CEC6105C_00_admin-guide-8961-9951-9971_chapter_01100.html#P567_TK_PB2EC99B_00
"When the light on the Mute button and handset light strip turns off and all other lights (Line button, Headset button, Speakerphone button and Select button) stay green, press 123456789*0# in sequence.
When you press 1, the lights on the line buttons turn red. The light on the Select button flashes when a button is pressed.
If you press the buttons out of sequence, the lights on the line button, headset button, speakerphone button, and Select button turn green. You need to start over and press 123456789*0# in sequence again."
In my situation this never happen, the line buttons turn on green and after that they all turn off and the phones displays "Phone not registered"
Similar Messages
-
Cisco 9971 "not registered" after Reset on CUCM 9.1
Hello everyone,
we are experiencing a strange problem with 9971 phones:
We have two CUCM 9.1 clusters
Our production-cluster: Publisher, 3 Subscribers, dedicated TFTP, Unity Connection, CUPS
and our Lab environmant: Publisher, 1 Subscriber, TFTP on Publisher, Unity Connection, CUPS
In our production environment, 9971 phones work fine
In our lab environment, 9971 also work fine at first, but after some hours, sometimes days, or after a phone is resettet manually via CUCM administration the phone won't register anymore. After the phone is rebooted, the display briefly shows the correct directory number and line but they disappear immediatley and the phone is stuck with "Phone not registered" after that. The only way I can get the phone to register again after that is to completely reset all settings on the phone.
Both clusters are located within the same subnet, as well as the phones use the same voice vlan (manual tftp setting in both cases). It doesn't seem to be a network-related issue.
I have tested the same devices with both clusters, so the devices themselves seem to work properly too.
Has anyone experienced this sort of problem before? Any help would be appreciated.
Thanks
MatthiasHi Mark,
best I can provide you with at the moment is this:
Status Messages on the phone:
Updating Trust List
Trust List Updated
SEPE840....cnf.xml.sgn (http)
VPN Error: VPN is not Configured
Also, I have captured some Wireshark Traces. I took one phone that was registered and sent a reset request from the CUCM Web-Interface. The phone then rebooted and got stuck with "Phone not registered" as I described in my first post.
I unplugged the LAN cable, put it back in and captured what happened while the phone tried to register using a Span port at my access switch. You can find the pcap file attached to the first post.
Thanks
Matthias -
Cisco 7821 IP Phone not registered in CUCM 9.1.2
Dear all,
We have CUCM 9.1.2.11900-12 and we have uploaded this device package: cmterm-devicepack9.1.2.12028-1.cop.sgn and reboot cluster
But the Cisco 7821 IP phone not registered in CUCM
can some one advise me?
Thanks and best regards,
TanHi
Can you please share the output for show version active from CUCM.
Please check the following thread as well:
https://supportforums.cisco.com/discussion/12030206/adding-7800-phones-cucm-8691 -
Cisco 7941 Not Registering in CME 8.6
Hi
I would appreciate if somebody could really help me with this. The status-> Firmware version list on my phone is as below:
Load File: *term41.default*
App Load ID:jar41sccp.9-3-1ES13.sbn
JVM Load ID:cvm41sccp.9-3-1ES13.sbn
OS Load ID:cnu41.9-3-1ES13.sbn
Boot Load ID:boot41.3-2-2-0.bin
DSP Load ID:dsp41.9-3-1ES13.sbn
I want to use my Router as my TFTP and it has CME 8.6. The problem is that my 7941 phone does not register at all. Is it something to do with my firmware incompatibility? Being not sure of myself I came here to seek your help. The image attached are from the 'Debug tftp events' in the router and 'status messages' from the phone. Please help me! Thank you.
*btw I do get IP addresses and TFTP address from the Router. When I do 'show ip dchp binding' I can see the IP address leased from the DCHP.
*under 'show flash' command there is nothing except the router image.Hi
Here's the config file off my CME router:
CME(config-telephony)#do sh run
Building configuration...
Current configuration : 1396 bytes
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname CME
boot-start-marker
boot-end-marker
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 10.1.1.1 10.1.1.10
ip dhcp pool Voice_Pool
network 10.1.1.0 255.255.255.0
option 150 ip 10.1.1.1
default-router 10.1.1.1
no ipv6 cef
multilink bundle-name authenticated
voice-card 0
crypto pki token default removal timeout 0
license udi pid CISCO2811 sn FHK1213F09D
redundancy
interface FastEthernet0/0
no ip address
shutdown
duplex auto
speed auto
interface FastEthernet0/1
no ip address
duplex auto
speed auto
interface FastEthernet0/1.10
encapsulation dot1Q 10
ip address 10.1.1.1 255.255.255.0
ip forward-protocol nd
no ip http server
no ip http secure-server
control-plane
mgcp profile default
telephony-service
max-ephones 5
max-dn 5
ip source-address 10.1.1.1 port 2000
max-conferences 8 gain -6
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 1
number 1000
ephone 1
device-security-mode none
mac-address 0017.9406.FD55
button 1:1
line con 0
line aux 0
line vty 0 4
login
transport input all
scheduler allocate 20000 1000
end
CME(config-telephony)# -
EX60 will not register to CUCM 8.6(2)
Hello,
I am trying to register a new EX60 to a CUCM 8.6(2) server, but the provisioning continually fails. IP connectivity is verified, and both the server and endpoint configurations are correct based on this document: http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc5/administration_guide/administering_endpoints_running_tc5_on_cucm8-6.pdf
When I look at the system status on the EX60 web interface it shows a provisioning error code of "http - error 404".
What am I missing? Is there any DNS requirement if I am not intending to use URIs?Hello,
I am trying to register a new EX60 to a CUCM 8.6(2) server, but the provisioning continually fails. IP connectivity is verified, and both the server and endpoint configurations are correct based on this document: http://www.cisco.com/c/dam/en/us/td/docs/telepresence/endpoint/codec-c-series/tc5/administration_guide/administering_endpoints_running_tc5_on_cucm8-6.pdf
When I look at the system status on the EX60 web interface it shows a provisioning error code of "http - error 404".
What am I missing? Is there any DNS requirement if I am not intending to use URIs? -
CSF Device not registering with CUCM 10.x
Hello all
I have added a new CSF device for a CUCILync user. I have associated the correct end user with the device and configured the correct tftp details for my subscriber
Any ideas welcome
Thanks
SimonHi Chris
I will need to check again in the morning but a I think the CUCILnyc manages to sign in ok....version.9.
Will let you know the full status in the morning
Thanks
Simon -
Cisco SIP Phone 9971 will not register on CME 8.6
Hello,
I'm trying to configure a Cisco SIP Phone 9971,
but it won't register on CME 8.6, which is running on a 2811
The Phone shows this error message: Phone Not Registered.
And when I check the the Status Messages in the Phone, I see the following:
VPN Error: vpn is not configured
Actually, it shows all these 4 messages in a constant Loop:
12:01:59a SEP189C5DB6BD09.cnf.xml (TFTP)
12:01:59a No Trust List instaled
12:01:59a Updating Trust list
12:02:00a VPN Error: VPN is not Configured
It seems that this VPN Error is keeping the Phone from registering.
This is repeated for ever and the Phone never registers; at least that's what it appears.
However, when I do a sh voice register pool, I get the following:
C2811#sh voice register pool 1
Pool Tag 1
Config:
Mac address is 189C.5DB6.BD09
Type is 9971
Number list 1 : DN 1
Proxy Ip address is 0.0.0.0
Current Phone load version is Cisco-CP9971/9.4.1
DTMF Relay is enabled, rtp-nte
Call Waiting is enabled
DnD is disabled
Video is enabled
Camera is enabled
Busy trigger per button value is 0
call-forward b2bua busy 68600
keep-conference is enabled
registration expires timer max is 3600 and min is 120
username adm password adm
kpml signal is enabled
Lpcor Type is none
blf call list is enabled
Transport type is udp
service-control mechanism is supported
registration Call ID is [email protected]
Registration method: per line
Privacy feature is not configured.
Privacy button is disabled
active primary line is: 1010
contact IP address: 172.35.140.12 port 5060
Phone SIS Version: 6.0.2
GW SIS Version: 1.0.0
Dialpeers created:
Dial-peers for Pool 1:
dial-peer voice 40001 voip
destination-pattern 1010
session target ipv4:172.35.140.12:5060
session protocol sipv2
dtmf-relay rtp-nte
digit collect kpml
codec g711ulaw bytes 160
no vad
call-fwd-busy 68600
after-hours-exempt FALSE
Statistics:
Active registrations : 4
Total SIP phones registered: 1
Total Registration Statistics
Registration requests : 4
Registration success : 4
Registration failed : 0
unRegister requests : 0
unRegister success : 0
unRegister failed : 0
Attempts to register
after last unregister : 0
Last register request time : 18:11:43.551 UTC Mon Feb 24 2014
Last unregister request time :
Register success time : 18:11:43.551 UTC Mon Feb 24 2014
Unregister success time :
C2811#
This sh voice register pool seems to indicate that the Phone has actually registered.
But I still get the Phone Not Registered message on the screen!
I did some Debugs and they also seem to indicate that the Phone has indeed registered:
Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
VOICE_REG_POOL pool_tag(1), dn_tag(1)
Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
Name:SEP189C5DB6BD09 IP:172.35.140.12 DeviceType:Phone
So frankly, I have no idea why the Phone keeps showing the Phone Not Registered message.
I'm pasting the Router's config.
I hope somebody is able to point me in the right direction.
Here is the config. Thank you!
C2811#sh run
Building configuration...
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
hostname C2811
no aaa new-model
dot11 syslog
ip source-route
ip cef
ip dhcp excluded-address 172.25.140.1 172.25.140.10
ip dhcp excluded-address 172.35.140.1 172.35.140.10
ip dhcp pool Data
network 172.25.140.0 255.255.255.0
default-router 172.25.140.1
option 150 ip 172.25.140.1
dns-server 172.25.140.1
ip dhcp pool Voice
network 172.35.140.0 255.255.255.0
default-router 172.35.140.1
option 150 ip 172.35.140.1
dns-server 172.35.140.1
no ip domain lookup
no ipv6 cef
multilink bundle-name authenticated
voice service voip
allow-connections sip to sip
sip
registrar server expires max 3600 min 120
voice register global
mode cme
source-address 172.25.140.1 port 5060
max-dn 40
max-pool 42
load 9971 sip9971.9-4-1-9.loads
authenticate register
authenticate realm cisco
tftp-path flash:
create profile sync 0004820400584603
voice register dn 1
number 1010
allow watch
name Phone10
label Phone10
mwi
voice register pool 1
id mac 189C.5DB6.BD09
type 9971
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username adm password adm
call-forward b2bua busy 68600
codec g711ulaw
no vad
camera
video
voice-card 0
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1879153754
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1879153754
revocation-check none
rsakeypair TP-self-signed-1879153754
crypto pki certificate chain TP-self-signed-1879153754
certificate self-signed 01
(details ommited)
license udi pid CISCO2811 sn FTX1146A44H
username admin privilege 15 password 0 admin
redundancy
interface FastEthernet0/0
no ip address
duplex auto
speed auto
interface FastEthernet0/0.25
description Data VLAN
encapsulation dot1Q 25
ip address 172.25.140.1 255.255.255.0
interface FastEthernet0/0.35
description Voice VLAN
encapsulation dot1Q 35
ip address 172.35.140.1 255.255.255.0
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 600 life 86400 requests 10000
tftp-server flash:P00308010200.bin
tftp-server flash:P00308010200.sbn
tftp-server flash:P00308010200.sb2
tftp-server flash:P00308010200.loads
tftp-server flash:SCCP42.9-3-1SR3-1S.loads
tftp-server flash:apps42.9-3-1ES19.sbn
tftp-server flash:cnu42.9-3-1ES19.sbn
tftp-server flash:cvm42sccp.9-3-1ES19.sbn
tftp-server flash:dsp42.9-3-1ES19.sbn
tftp-server flash:jar42sccp.9-3-1ES19.sbn
tftp-server flash:term42.default.loads
tftp-server flash:term62.default.loads
tftp-server flash:SCCP45.9-3-1SR3-1S.loads
tftp-server flash:apps45.9-3-1ES19.sbn
tftp-server flash:cnu45.9-3-1ES19.sbn
tftp-server flash:cvm45sccp.9-3-1ES19.sbn
tftp-server flash:dsp45.9-3-1ES19.sbn
tftp-server flash:jar45sccp.9-3-1ES19.sbn
tftp-server flash:term45.default.loads
tftp-server flash:term65.default.loads
tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
ml
tftp-server flash:sip9971.9-4-1-9.loads
tftp-server flash:kern9971.9-4-1-9.sebn
tftp-server flash:rootfs9971.9-4-1-9.sebn
tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
control-plane
mgcp profile default
telephony-service
max-ephones 24
max-dn 48
ip source-address 172.25.140.1 port 2000
cnf-file location flash:
load 7960-7940 P00308010200
load 7942 SCCP42.9-3-1SR3-1S.loads
load 7945 SCCP45.9-3-1SR3-1S.loads
load 7962 SCCP42.9-3-1SR3-1S.loads
load 7965 SCCP45.9-3-1SR3-1S.loads
max-conferences 8 gain -6
dn-webedit
transfer-system full-consult
create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
ephone-dn 1
number 1001
description Phone 1
name Phone 1
hold-alert 30 originator
ephone-dn 2
number 1002
description Phone 2
name Phone 2
hold-alert 30 originator
ephone-dn 3
number 1003
description Phone 3
name Phone 3
hold-alert 30 originator
ephone 1
device-security-mode none
mac-address 001C.58FB.6E0F
button 1:1
ephone 2
device-security-mode none
mac-address 0014.A981.7F8A
button 1:2
ephone 3
device-security-mode none
mac-address 0006.5356.A4B8
button 1:3
alias exec con conf t
alias exec sib show ip int brief
alias exec srb show run | b
alias exec sri show run int
line con 0
exec-timeout 0 0
logging synchronous
line aux 0
line vty 0 4
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
line vty 5 15
privilege level 15
login local
transport input telnet ssh
transport output telnet ssh
scheduler allocate 20000 1000
ntp master 1
end
C2811#VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured. That's normal and is just cosmetic. That should not be causing your registration issues.
-
Recording Cisco phones registered on CUCM 8.6 with Verint Impact 360 not working.
Hello,
We're trying to record audio from Cisco IP phones registered to a CUCM 8.6 using SPAN and Verint Impact 360 with no success.
Verint provided us with some information to do the integration but we understand we don't need to do much on Cisco side besides configuring SPAN session to monitor the traffic we want.
We configured the following SPAN session:
monitor session 2 source interface Gi1/0/1 - 48
monitor session 2 source interface Gi2/0/1 - 47
monitor session 2 destination interface Gi2/0/48
Verint Impact 360 NIC is connected on port Gi2/0/48 but no RTP traffic is being detected.
Phones are connected to ports 1/0/5 and 1/0/6, this is a two 3750E switches stack. The configuration on the ports is:
interface GigabitEthernet1/0/5
switchport access vlan 186
switchport mode access
switchport voice vlan 176
switchport port-security maximum 2
switchport port-security
speed 100
duplex full
spanning-tree portfast
interface GigabitEthernet1/0/6
switchport access vlan 186
switchport mode access
switchport voice vlan 176
switchport port-security maximum 2
switchport port-security
speed 100
duplex full
spanning-tree portfast
Vlan 176 is the voice vlan we're using. Wireshark will see SCCP traffic but nothing else.
Does anybody have any tips or recommendations we could try?
Regards,
Daniel G.is there any difference when you SPAN based on vlan?
monitor session 1 source vlan 176
monitor session 1 destination interface Gi2/0/48 -
I'm trying to integrate CUCM 10.5 and UCCX 10.5.
For some reason CTI route point and CTI ports are not registering on the CUCM and the status of the UCCX is "PARTIAL SERVICE".
On the UCCX Cisco Unified CCX Engine is in status "PARTIAL SERVICE" and the Unified CM Telephony Subsystem shows status "OUT OF SERVICE".
I tried with completely new installation of UCCX twice and got the same result twice.
But when I tried integrating UCCX 10 with the same CUCM 10.5 from above everything works fine and all the ports are registering right away.
In all the cases I have done the same configuration.
The versions of CUCM is 10.5.2.10000-5.
The version of UCCX is 10.5.1.10000-24.
The version of UCCX 10 with which it works fine is 10.0.1.11001-37.
Does anyone have an idea what might be the problem?No I haven't. Unfortunately I don't have a 32bit Excel at the moment to try.
Can you please tell me this: I'm installing a new BE6000 system that came with this problematic version of UCCX (10.5.1.10000-24). I have been testing during the weekend with 3 versions of UCCX:
-10.0.1.11001-37
-10.6.1.10000-39 and
-10.5.1.10000-24
I got the best results with version 10.0.
Can I install that version (10.0) in BE6000 instead of the one that came preinstalled (10.5.1)?
This is my first BE6000 installation and I'm not sure if this is OK?
I installed a newer version of CUCM than the one that came preinstalled because I hit bug CSCup60269 but I'm not sure If I can go to a lower version for CCX. -
CUCM 8.6 - 8961 "Phone Not Registered"
Hi,
I can't get my 8961 to register to my CUCM 8.6. My 7941 registered without a problem. I verified that I correctly entered the MAC Address. My 8961 can reach the TFTP server and get its TFTP file.
Status Messages:
00:41:37 VPN Error :VPN is not configured.
00:41:36 SEPXXXXXXXXXXXX.cnf.xml.sgn (HTTP)
00:41:33 Trust List Updated
00:41:32 Updating Trust List
I verified the traces on CUCM and the phone really gets its tftp file. Those 4 messages loop and phone displays : "Phone Not Registered". In the CUCM Admin page, the registration status says : Unknown..
Does anyone have an idea?
Thank youThe usual issue when SIP phones do not register is when there is no line configured on the device. SIP phones require a line number to be configured if they are not auto registering because the phone has to learn of it's directory number from the TFTP config file so that it knows what to put in the SIP REGISTER message. Double check that there is a line set on the device in CUCM and if there's not add one and the phone should register.
-
CME SIP issue - Cisco 7821 phone not registering
Hi
I am having issues with getting a Cisco 7821 phone to register.
Current deployment is with Cisco 6921 phones SCCP registration
SIP integration with CUE
SIP integration with Mitel system
c2951-universalk9-mz.SPA.154-3.M1.bin (CME 10.5)
In flash:
rootfs78xx.10-1-1SR1-4.sbn
kern78xx.10-1-1SR1-4.sbn
sboot78xx.10-1-1SR1-4.sbn
sip78xx.10-1-1SR1-4.loads
The 7821 phone gets IP address but fails to register. Please could somebody let me know why phone is not registering.
Configuration below (10.245.226.132 is CME address) .
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
fax protocol pass-through g711ulaw
modem passthrough nse codec g711ulaw redundancy maximum-sessions 5
h323
sip
registrar server expires max 600 min 60
options-ping 90
voice class codec 1
codec preference 1 g711alaw
codec preference 2 g711ulaw
codec preference 3 g729r8
voice register global
mode cme
source-address 10.245.226.132 port 5060
max-dn 30
max-pool 10
load 7821 sip78xx.10-1-1SR1-4
authenticate register
authenticate realm all
timezone 22
date-format D/M/Y
voicemail 590
tftp-path flash:
create profile sync 0061443538560005
network-locale GB
voice register dn 1
number 1010
name user1
label user1
mwi
voice register pool 1
busy-trigger-per-button 2
id mac F09E.636E.63F2
type 7821
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
username 1010 password 123
codec g711ulaw
no vad
dial-peer voice 391 voip
description *** Auto Attendant ***
destination-pattern 399
session protocol sipv2
session target ipv4:10.245.226.131
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 392 voip
description *** Administration Via Telephone ***
destination-pattern 392
session protocol sipv2
session target ipv4:10.245.226.131
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 393 voip
description *** Extension Assigner ***
service ea out-bound
destination-pattern 393
session target ipv4:10.245.226.132
dial-peer voice 590 voip
description *** Voice Mail Pilot ***
destination-pattern 590
b2bua
session protocol sipv2
session target ipv4:10.245.226.131
dtmf-relay sip-notify
codec g711ulaw
no vad
dial-peer voice 1 pots
description ** Match all incoming POTS calls **
translation-profile incoming IncomingPSTNcalls
incoming called-number .
direct-inward-dial
dial-peer voice 899 voip
description Call to Mitel
translation-profile incoming Prefix9
translation-profile outgoing rem44
destination-pattern [23]..
session protocol sipv2
session target ipv4:192.168.114.2
voice-class codec 1
dtmf-relay rtp-nte
no vad
interface GigabitEthernet0/0
description *** Connection to Mitel Phone System ***
ip address 192.168.114.5 255.255.255.248
duplex auto
speed auto
interface ISM0/0
description *** Connection to Cisco Unity Express ***
ip unnumbered GigabitEthernet0/1
service-module ip address 10.245.226.131 255.255.255.128
!Application: CUE Running on ISM
service-module ip default-gateway 10.245.226.132
interface GigabitEthernet0/1
description *** Connection to IP Phone LAN ***
ip address 10.245.226.132 255.255.255.128
duplex auto
speed auto
ip http server
ip http authentication local
ip http secure-server
ip http timeout-policy idle 60 life 86400 requests 10000
ip http path flash:
ip route 0.0.0.0 0.0.0.0 10.245.226.129
ip route 10.245.226.131 255.255.2
tftp-server flash:apps37sccp.1-4-4-0.bin
tftp-server flash:sip78xx.10-1-1SR1-4.loads
tftp-server flash:rootfs78xx.10-1-1SR1-4.sbn
tftp-server flash:sboot78xx.10-1-1SR1-4.sbn
sip-ua
mwi-server ipv4:10.245.226.131 expires 3600 port 5060 transport udp
registrar ipv4:10.245.226.132 expires 600
gatekeeper
shutdown
telephony-service
authentication credential cmeadmin c4p1ta2012
xml user xmladmin password xmladmin 15
extension-assigner tag-type provision-tag
max-ephones 104
max-dn 299
ip source-address 10.245.226.132 port 2000
auto assign 101 to 105
no service directed-pickup
timeouts interdigit 5
system message CFGS
url services http://10.245.226.131/voiceview/common/login.do
url authentication http://10.245.226.132/CCMCIP/authenticate.asp
cnf-file location flash:
cnf-file perphone
load 7931 SCCP31.9-2-1S
load 6921 SCCP69xx.9-2-1-0
time-zone 22
date-format dd-mm-yy
voicemail 590
max-conferences 8 gain -6
call-forward pattern .T
moh enable-g711 "music-on-hold.au"
web admin system name cmeadmin secret 5 $1$QmIK$46fDKVSudMxzI2bRp/Ef7/
time-webedit
transfer-system full-consult
transfer-pattern .T
secondary-dialtone 9
create cnf-files version-stamp Jan 01 2002 00:00:00
ephone-dn 298
number 598...
mwi on
ephone-dn 299
number 599...
mwi offPage 7 of the following link recommends that you use option 150 with the Cisco 7800 series phones and use option 66 if you cannot use option 150
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7821_7841_7861/10_1/english/admin_guide/PA2D_BK_AB3F74DA_00_admin-7821-7841-7861-10_0/PA2D_BK_AB3F74DA_00_admin-7821-7841-7861-10_0_chapter_01.pdf
Dynamic Host Configuration Protocol (DHCP)
DHCP dynamically allocates and assigns an IP address to network devices.
DHCP enables you to connect an IP phone into the network and have the phone become operational without your needing to manually assign an IP address or to configure additional network parameters.
DHCP is enabled by default. If disabled, you must manually configure the IP address, subnet mask, gateway, and a TFTP server on each phone locally.
Cisco recommends that you use DHCP custom option 150. With this method, you configure the TFTP server IP address as the option value. For additional supported DHCP configurations, go to the "Dynamic Host Configuration Protocol" chapter and the "Cisco TFTP" chapter in the Cisco Unified Communications Manager System Guide.
Note
If you cannot use option 150, you may try using DHCP option 66. -
Cisco IP Phone 7962 not registering with CME 9
Dear Experts,
I have CME router 2811 with 15 - 6921 phones and added 1 new Cisco 7962 phone. All the 6921 phones are registered and working fine.
7962 phone does not register and the screen goes blank after the phone boot. Software version the phone is running is 9.3.1 SR2-1S
Verified the CNF File is created
tftp-server system:/its/vrf1/XMLDefault7962.cnf.xml alias SEP501CBFFC8735.cnf.xml
Here is the configuration on the router.
ip dhcp pool VOICE
network 192.168.10.0 255.255.255.0
default-router 192.168.10.1
option 150 ip 192.168.10.1
ephone-dn 11 octo-line
number 2211
label ABC 2221
name ABC
ephone 11
device-security-mode none
mac-address 501C.BFFC.8735
type 7962
button 1:11
The results of the debug tftp events are as below -
Oct 26 17:52:06.491: TFTP: Looking for CTLSEP501CBFFC8735.tlv
Oct 26 17:52:06.595: TFTP: Looking for ITLSEP501CBFFC8735.tlv
Oct 26 17:52:06.699: TFTP: Looking for ITLFile.tlv
Oct 26 17:52:06.931: TFTP: Looking for SEP501CBFFC8735.cnf.xml
Oct 26 17:52:07.487: TFTP: Opened system:/its/vrf1/XMLDefault7962.cnf.xml, fd 10, size 1278 for process 366
Oct 26 17:52:07.495: TFTP: Finished system:/its/vrf1/XMLDefault7962.cnf.xml, time 00:00:00 for process 366
Oct 26 17:52:09.799: TFTP: Looking for English_United_States/mk-sccp.jar
Oct 26 17:52:10.119: TFTP: Looking for United_States/g3-tones.xml
Oct 26 17:52:11.067: New Skinny socket accepted [2] from 0, sub 1 (15 active)
Oct 26 17:52:11.067: sin_family 2, sin_port 49152, in_addr 192.168.110.30
Oct 26 17:52:11.067: skinny_add_socket 2 192.168.110.30 49152
Oct 26 17:52:11.799: Cannot find device entry on socket fd 7 for message 346
Oct 26 17:52:11.799: Got wrong skinny message size 1836597052 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 824327534 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1735289188 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1007304255 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1918987361 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1632510061 on socket fd 7
Oct 26 17:52:11.799: Got wrong skinny message size 1333032271 on socket fd 7 ... .so on
Oct 26 17:52:11.815: Got wrong skinny message size 2622 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7.. so on
Oct 26 17:52:11.883: Cannot find device entry on socket fd 7 for message 0
Oct 26 17:52:11.883: Got wrong skinny message size -2056126442 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size -54584240 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 3 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 825045805 on socket fd 7
Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
Oct 26 17:52:21.915: Cannot find device entry on socket fd 7 for message 0
Oct 26 17:52:41.995: Cannot find device entry on socket fd 7 for message 0
Oct 26 17:53:02.064: Cannot find device entry on socket fd 7 for message 0
ADVILLA-2811#
Oct 26 17:54:24.556: socket 3 fatal error 260! can't read msg header with size -1, fd 3
Oct 26 17:54:24.556: it's a stale socket! delete it!!
Please advise the issue.. thanks..This could be a compatibility issue. Looking at the feature matrix, 15.1 is CME8.8 and only has support for SCCP42.9-2-1S.loads. Even the latest CME (10.5) only has listed support for 9.2.1 on 7962.
I would try downgrading the phone firmware to 9.2.1 and see if you continue to have the issue.
Also, make sure you are advertising all the following files on TFTP:
SCCP42.9-2-1S.loads
apps42.9-2-1TH1-13.sbn
cnu42.9-2-1TH1-13.sbn
cvm42sccp.9-2-1TH1-13.sbn
dsp42.9-2-1TH1-13.sbn
jar42sccp.9-2-1TH1-13.sbn
term42.default.loads
term62.default.loads -
CLI does not show on secondary line in cisco 9971 through MGCP CO line
Hi,
There's an issue that CLI does not show on secondary line in cisco 9971 through MGCP CO line. Only the calls that are getting to the first line shows CLI.
It shows as "unknown number" when it's getting a call to the secondary line ( MGCP CO line).
Has anyone faced this issue?
Please help to resolve.
Thanks & Regards,
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Web | Graphics | Print | Media Specialists
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http://twitter.com/altweb -
ISR 3925: Phone not Registered
Hello everyone .
I have a 3925 router with license:
ipbasek9
uck9
securityk9
I have to configure the IP phones 7841 and 9971 .
In the flash , there is no configuration file telephones.
Can you tell me how? because the phones do not register.
kind regardsYou need to have IOS feature set along with license. Licneses are RTU /honour based.
You can check the comaptibility matrix
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/requirements/guide/33matrix.html
regds,
aman -
Hi
I am trying to set up a anyconnect VPN for Cisco 9971, so that I can use it at home. the tunnel has up, I've tested it but Phone got the following error message:
11:56:11 Updating Trust List
11:56:11 Trust List updated
11:56:12 SEP0011111111.cnf.xml.sgn (HTTP)
11:56:13 VPN Error: VPN is not Configured.
12:14:40 Reset requested by CUCM
12:15:14 DNS Timeout
12:15:14 Updating Trust List
12:15:14 Trust List updated
12:15:15 SEP0011111111.cnf.xml.sgn (HTTP)
12:15:16 VPN Error: VPN is not Configured.
Any help would be appreciated.
By the way, this is a SIP phone.Hi,
You can purchase the phone proxy license. This elimiates the need to build a VPN tunnel for voice traffic.
It is not mandatory to purchase this license however.
From the ASA configuration guide:
http://www.cisco.com/en/US/docs/security/asa/asa83/configuration/guide/unified_comm_phoneproxy.html#wp1144845
"The Cisco Phone Proxy on the adaptive security appliance bridges IP telephony between the corporate IP telephony network and the Internet in a secure manner by forcing data from remote phones on an untrusted network to be encrypted. "
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