Cisco Agent Desktop incorrect stats Agent Statistics Display

Hi,
I have a very strange problem with a cisco agent desktop user. The times/numbers as displayed in the Agent Statistics Display are incorrect. As you can see from image 1, the agent was presented with 14 calls. The total talking time is 7:22. However if you look at the actual times from image two, and add those numbers you will have a total of 54:42 minutes:seconds. Also the Max talking is incorrect since this filed should display the longest call which has a length of 14:22 min:sec. Also the ready times max/avg and so are incorrect. It's like it's displaying numbers from a different agent however the number of calls presented is correct. If i look at this specific user from the supervisor tool the numbers are correct, see image 3. (in this image a 15th call was placed) I have reinstalled the agent desktop software but this has not solved this problem. I've done some googling but can't seem to find anyone with the same issue and/or a way to troublshoot this. Anyone have a clue?
Image 1:
Image 2:
Image 3:

Hi Anand,
I've looked at the historical reports. Nothing weird there. The 14 minute call came directly from outside, no transfeer or anything. And even if this was the case then the 2nd longest inbound call is 8:30 and not 3:08. Also if you take the sum of all inbound call times you get almost 55 minutes. The difference is too much as the Toal Talking time displayed is 7:22. Also from the supervisor tool I do see the correct numbers.
Thanks again.
Regards,

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