Cisco Aironet 1140: 3 of our 4 are always hanging
Our office has 4 Cisco Aironet 1140 access points mounted on the ceiling. They are all powered via PoE. Every few days 3 of the 4 access points hang and have to be rebooted. When they hang I am not able to connect to their web interface to check the logs. The fourth, for some reason, always seems to stay alive.
I checked the configuration for all AP's and "Hot Standby" is disabled
They are all using static IP addresses. I've tried 2 different banks of static IP addresses and 3 of 4 still hange so I don't think this is an IP conflict
I have saved the configurations and compared them and they are all identical, where possible.
They all have software version: 12.4(21a)JA1
They all have bootloader version: 12.4(23c)JA1
I have tried to download the latest software/firmware, but unfortunately I do not have a valid service contract in place with Cisco and therefore can't download the latest version. All of our CISCO hardware was purchased from Amazon resellers and they can't seem to help me with this. I have also tried to contact Cisco and they can't seem to help either. If anyone has a suggestion on how I can get a valid service contract that information would also be very helpful!!!
Does anyone have any ideas why 3 of our 4 access points would hang? When they hang, I can't login to the web interface and the logs seem to reset when I reset each access point. I have also set up an rsyslog server and I don't see a log entry that would indicate a problem.
Any ideas?
Thank you
Here is the config for one of the AP's that keeps hanging:
! Last configuration change at 09:18:05 -1000 Mon Jan 30 2012 by admin
! NVRAM config last updated at 09:18:05 -1000 Mon Jan 30 2012 by admin
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname XXX2
aaa new-model
aaa authentication login default local
aaa authorization exec default local
aaa session-id common
clock timezone -1000 -10
ip name-server 8.8.8.8
ip name-server 8.8.4.4
dot11 syslog
dot11 ssid XXX2
authentication open
authentication key-management wpa version 2
guest-mode
wpa-psk ascii 7 01234567890123456789012
username admin privilege 15 password 7 01234567890123456789012
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption mode ciphers aes-ccm
ssid XXX2
antenna gain 0
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface GigabitEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
no keepalive
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
interface BVI1
ip address 192.168.100.252 255.255.255.0
no ip route-cache
ip default-gateway 192.168.100.1
ip http server
ip http authentication aaa
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
snmp-server community MyCommunity RO
bridge 1 route ip
line con 0
line vty 0 4
sntp server 192.43.244.18
sntp broadcast client
end
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Configuring Cisco Aironet 1140 for Radius and setting up a Radius server
guys i need some help setting up my Radius to work with cisco aironet 1140, i am new at this however i was tasked with setting up a Radius server and setting our AP with WPA2- enterprise so users can log into our AP using AD credentials.
When i try to setup on the AP a new SSID i do not see the option for WPA2- enterprise?Here are other links with examples:
https://supportforums.cisco.com/thread/331581
http://targetcisco.blogspot.com/2011/03/cisco-autonomous-access-point.html
http://downloads.avaya.com/css/P8/documents/100041614
Thanks,
Scott
Help out other by using the rating system and marking answered questions as "Answered" -
How to load a boot image to cisco aironet 1140 series after missing boot image
Hi all,
I need a solution for this. When i switch my cisco aironet 1140 , it s blinking with red light .and gives a message "no boot image to load".
When i tried next time, by pressing escape it shows this message that i have mentioned below.
ap:
ap:
using eeprom values
WRDTR,CLKTR: 0x83000800 0x40000000
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ddr init done
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Passed.
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flashfs[0]: 1 files, 1 directories
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Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 28:94:0f:d6:c8:62
Ethernet speed is 100 Mb - FULL duplex
The system is unable to boot automatically because there
are no bootable files.
C1140 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Compiled Tue 18-Oct-11 14:51 by prod_rel_team
ap:
So , now my question is how to load the boot image ? From where will we get this ? OR
I m also having another Cisco aironet 1140 , Can i get bootimage from that . Kindly let me know the solution from genius ?Take a look at this link as it should have the info you need
https://supportforums.cisco.com/docs/DOC-14636
Sent from Cisco Technical Support iPhone App -
Can't find autonomous image to Cisco Aironet 1140
Can anyone gives a link?
-JeIlMaHere you go:
http://tools.cisco.com/support/downloads/go/PlatformList.x?sftType=IOS+Software&mdfid=282439881&treeName=Wireless&mdfLevel=Model&url=null&modelName=Cisco+Aironet+1140+Access+Point&isPlatform=N&treeMdfId=278875243&modifmdfid=null&imname=&hybrid=Y&imst=N -
Cisco Aironet 1140 Issues (Dropping clients, 5GHz issue, AP Switching)
Greetings,
We've been having issues for a while with these Aironet 1140's. We have two of them in the office and the issue is similar to the first issue displayed in this post:
https://supportforums.cisco.com/docs/DOC-26228
The only difference is that I can't do this since we don't use a controller.
We're using Mac clients on Lion/Mt. Lion. We have no issues connecting to the access points, but occassionally the user will drop off one of the AP's(Access Point 2). Recently I changed the setup from TKIP/WPA to AES-CCM/WPA to get the PHY address to 802.11N instead of 802.11G. I got the speeds working fine, but I suppose this caused an issue of people dropping off at different times. I noticed if I remove the SSID from the preferred list and reconnect it goes from WPA to WPA2. Not sure if this is relevant information, just trying to list what I can to resolve this issue. I haven't had any reported issues with the other Access Point(Access Point 1).
Another issue we have is getting the radio to work on 5GHz for Access Point 1. It seems when a user is connected to the 5GHz signal, it will not load any web pages. Can ping out just fine, and ping internally as well. I've checked to see if the client is getting an IP address, and it is. It also has DNS set to 8.8.8.8 and another DNS IP we use. The other Access Point seems to work just fine with 5GHz enabled. Both work with 2.4GHz with no issues at all.
Lastly, clients are not switching Access Points to the strongest signal. I've tried this test with 5+ machines running different OS's from Snow Leopard to Mt. Lion. The client will not switch over passively, the Laptop must be closed and reopened to re-establish the connection to grab the closest signal. This isn't a huge issue, but it's something I'd like to get fixed. This could have been an ongoing issue before I switched the AP's to AES-CCM, but I've only noticed it after the fact.
If there's any additional information needed that could help resolve these issues, let me know.
Thanks!The wireless clients/devices decides which WAPs to join. It's not a "Cisco thing". It's the standard.
That's what I figured, it's just an issue we have been having lately and trying to rule out the possibility it might be an Access Point issue.
Did you enable WPA and WPA2??? Apple does not like to "choose". You have to either use WPA OR WPA2.
Actually, yes I should have included my steps of trying to resolve the issue. For some reason, the SSID would not appear in the listing of SSID's so I removed the preferred connection, which was WPA, and manually added it to be WPA2 Personal on the client. Still saw some issues with a few users, others seem to have rectified or they're not telling me.
I checked the event logs on the device and saw this:
Packet to client e0f8.4735.c16e reached max retries, removing the client
After some research, it was recommended to raise the packet retry value to 128. I haven't received any complaints from the 3 people that usually complain about dropped wifi yet, but it's still too soon to say.
The only thing I can think of is the signal strength. Disable the 2.4 Ghz and see what signal strength you are getting with the 5.0 Ghz.
It should not be signal strength since I am about 10 feet away on my test machine which has the issue as well as any other clients in any distance long enough to grab the connection. I will try turning off 2.4 when there's nobody in the office tomorrow in the morning to see if that actually works. I would like to have it dual band though since we're not all at 5GHz here. With this issue, I was actually fearing that there just may be an issue with the 5GHz radio hardware. We also have an extra 1140 laying around I used for testing; the 5GHz radio worked with identical settings to the one not working.
Thanks for the reply! I will take a look at what you suggested a little further and keep this updated if increasing the packet retry value actually rectified the problem just in case someone else has the same issue. -
Question regarding the use of Cisco Aironet 1140 series
We are looking at deploying some of the Cisco Aironet Access Points as standalone. We are essentially setting up a hotspot. They will mainly be in conference rooms at each of our field offices so visitors attending our meetings can have internet access. Do clients have to use Cisco wireless adapters in order to connect
to any of Cisco Aironet Access Points or can they use whatever wireless card they have as long as it supports the bands available?
Thx in advance for any advice given.Any product which displays the Wi-Fi Certified logo, including everything from Cisco, should interoperate with any other Wi-Fi Certified gear.
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Cisco Aironet 1140 Association
All,
Quick question about the association web interface tab on a 1140. I have noticed that the Device Type shows as "unknown" and the Name shows as "NONE." Anyone have a clue as to why? Thanks for any help!
DaveAny resolution on this?
We have about 20 Cisco Aironet APs and they all show the same, Device type unknown, Name NONE -
Aironet 1140 54Mbps connection speed
We are having some issues with our AP: Aironet 1140 at our head office where people are complaining of slow connection speeds.
I have gone through the configuration on the controller and noticed that all Clients were connecting at 802.11g connection speeds (54Mbps).
I have noticed in the configuration page on the controller Wireless>802.11b/g/n > High Throughput is disabled. (See attached screenshot)
I don’t want to just enable this setting in case it disconnects all the users from all the AP’s not just the ones at head office.
We use 802.1x for authentication and Machine certificates.
All Clients connect using WPA2.
Would this settings increase the connection speed up to 802.11n?
Is there a way to just enable it on 1 AP to trial it before enabling it on all the AP’s?The wireless speed is only 15-20mbps Max. When connected via Lan cable the speed is around 45mbps.
As scott said, you are getting this speed due to the half duplex nature of wireless. If your AP model is 1142, then you can configure radio1 interface (5GHz) for the SSID. You MUST use WPA2/AES or Open Auth in order to get 802.11n speeds which is greater than 54Mbps. I do not think you are using that at the moment & it may be a reason why clients data rates not get 802.11n speeds.
Below shows different AP model max data rates. If your clients having multiple spatical stream (SS) capability they can get higher speeds. Note that 20MHz BW is the max you can get in 2.4GHz band & 40MHz bandwidth you can get from 5GHz with channel bonding. So 5GHz is always better if you looking for higher througput (but obviously client should able to connect in 5GHz)
Adding antoher AP would be a good idea (without bridging) & see wether you could afford 2602 or 3602 which can go upto 450Mbps data rates . Practically if you could you get 50% (which is around 200Mbps) that is really good. Note that this is total AP througput & if you connect multiple clients that will be shared among users.
Also keep in mind when you add multiple users all users aggregate bandwidth is limited to 50Mbps due to your WAN link speed. So that would be the bottleneck within your network.
HTH
Rasika
*** Pls rate all useful responses *** -
Hello,good day problem with Cisco aironet 1040 series acces point
Hello good day to all, how to configure cisco aironet 1040 series using web configuration attaching through patch cord without using the console.
if possible please send me step by step instruction, any help is gladly appreciated.
thank you in advance, More power
melhelo good day sir,
this is the first time i configure this device i am using Cisco aironet 1040 for our wireless using POE for power, and using cisco catalyst 2960 as switch
i jack the patch cord in and its goes on colored green,
the thing is how i can configure the aironet 1040 sir?
waiting for a step by step instruction,
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mel -
Process Chains Always Hangs at the second step waiting for an event
Gents;
all BI process chains created in Production system are always hanging in the second step waiting for an event RSPROCESS with a certain parameter. This issue is happening for all process chains in Production system and it is not happening for the same in other systems in the landscape (development, Copy of porudction, quality and so on). I tried to trigger the event manually using SM62 but the job is always stick to status " released". the same thing was replicated in other systems and the job status has changed and the process was completed.
Any idea what might cause this issue??
Thanks.Hi,
You said that this thing is happening only in production system.Try doing the following checks :
1.Check SM21to see if there are any red entries.It can be possible that there is some data base RFC connection failure.While checking SM21, make sure you give proper selection condition.If there are any red entries, you may take the help of basis guys to understand the type of failure.May be file system has got some problems.
2.Check St22 and try to analyse if any short dumps.
3.Try to check Connection with the source system ( Goto RSA1->source system tab->right click on the source system and select check option to find if any errors in the connection.
4.If possible, try to load manually in some other info provider.
Thanks,
Tarun Brijwani. -
How many users are supported on a Cisco Aironet 1141N? 30?
I have a client that wants to upgrade his Aironet 1131 APs with 1141N. How many users are supported on a Cisco Aironet 1141N?
Yes, you could have 30 clients on the AP.
Client density all depends on what the client is doing, really.
So if you have clients that are just web surfing and pulling email 30+ isn't a problem. If they are all streaming video, then you want to plan for less clients per AP, and more APs.
Steve -
Cisco Aironet 1300 - Coverage area
Hi,
could you please tell me what is the max coverage area that supports on Cisco Aironet 1300 with integrated antenna (13 dbi).Check out the following URLs
http://www.cisco.com/en/US/products/hw/wireless/ps458/products_tech_note09186a008009459b.shtml
and
http://www.cisco.com/en/US/products/ps5861/prod_brochure09186a0080230777.html -
Application are always getting hanged.
Hi,
we are using windows7 professional operating system.It is an desktop pc and particularly using for Kaspersky endpoint security 2013.
whenever we are using this desktop pc applications are getting hanged and not at all responding.Even if we click on any application like Internet explorer,Google chrome, the system is keep on rotating and sometimes it is getting re-starting automatically.
Moreover,we have tried to install Microsoft SQL server and it is keep on installing more than 1 hour.We are particularly using this pc for Kaspersky endpoint security for blocking the usb,cd-roms etc.
Please let me know the how to fix the issue and your support is highly appreciated.
Regards
Pradeep.RHi,
Have you make any change to your system before this problem occures? How about disable Kaspersky temporarilly for test?
On the other hand, please check Event Log if it identify this problem.
If problem persists, you can try to perform a Clean Boot to check whether this problem caused by 3rd program or
service start with system. Refer to the link below for more details.
http://support.microsoft.com/kb/929135
Roger Lu
TechNet Community Support -
Wireless site survey doubts with cisco aironet site survey utility tool
Hi,
I have 1131 autonomous AP and we have project where we need to implement WLC 5500 with 1140 LAP.
Before that , we need to do site survey . we are going to use cisco aironet adapter and with the help of site survey utility tool we are planning to do site survey .
I have below doubt before starting the site survey :
1) do we need to configure the AP 1131 with existing LAN set-up of client to get connected ?
If yes , how can i shift this 1131 ap always from one location to another location and connect to respective vlan in switch ? It would be tedious job ....
because , We need to connect ( get associated ) our laptop always to 1131 ap and then roam around to get the RSSI , signal strength , SNR and throughput .... ...
to configure the AP to existing lan set-up of client , it would not be flexible to do site survey ?
without that , how can I just plug-in power to 1131 AP with standalone configuration .... and without connecting to switch ( any lan-port ) , do the site survey ?
Please suggest me .............
In short , without connecting to LAN set-up of client , how can i do the site survey ?
2) will it be worth to do site survey with cisco aironet card ( site survey utility ) ? or we should i have different site survey software for the same ?
Please share the knowledge ....Site Surveys are important and should be done by a professional. A poor site survey can lead to a lot of problems. It would be hard to put all aspects of conducting a proper site survey in a single post. Lets cover a few of the basics.
1) If you plan to deploy 1140 model access points. Then you should use that AP in autonomous mode so you dont have to be plugged into your network
2) The AP gets powered by an exteral power source like this battery for exmaple:
http://www.tessco.com/products/displayProductInfo.do?sku=345625&WT.mc_id=google_base&sp=true
3) As far as moving the AP around you can purchase a site survey pole like this:
http://www.tessco.com/products/displayProductInfo.do?sku=392506&eventPage=1
4) As for software, I like AirMagnet Surveyor
http://www.airmagnet.com/products/survey/
But again. There is a lot to know about doing surveys... -
Cannot get Windows 7 x64 laptop to connect to AIRONET 1140 WAP
I recently changed the configuration of my Aironet 1140 from WEP to WAP2-Enterprise to make it more secure. I am using the WAP as the radius server. After making the change I connected my Blackberry to the wap as well as a Samsung Chromebook. However when I tried to connect my HP laptop it is unable to connect. Watching from the Aironet's console I see that it is processing the association and windows ask me to enter my uid and password. When I do this I get an authentication error. I have tried several times adjusting parameters on windows but it always fails. Here is the configuration of the WAP:
version 12.4
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname ap.acrtek-lab.com
logging rate-limit console 9
aaa new-model
aaa group server radius rad_eap
server 10.53.55.127 auth-port 1812 acct-port 1813
aaa group server radius rad_mac
aaa group server radius rad_acct
aaa group server radius rad_admin
aaa group server tacacs+ tac_admin
aaa group server radius rad_pmip
aaa group server radius dummy
aaa authentication login default local
aaa authentication login eap_methods group rad_eap
aaa authentication login mac_methods local
aaa authorization exec default local
aaa accounting network acct_methods start-stop group rad_acct
aaa session-id common
dot11 syslog
dot11 ssid Acrtek-WPA2
authentication open eap eap_methods
authentication network-eap eap_methods
authentication key-management wpa
username XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
username XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
bridge irb
interface Dot11Radio0
no ip address
no ip route-cache
encryption mode ciphers aes-ccm tkip
ssid Acrtek-WPA2
antenna gain 0
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface Dot11Radio1
no ip address
no ip route-cache
shutdown
encryption mode ciphers aes-ccm tkip
ssid Acrtek-WPA2
antenna gain 0
dfs band 3 block
channel dfs
station-role root
bridge-group 1
bridge-group 1 subscriber-loop-control
bridge-group 1 block-unknown-source
no bridge-group 1 source-learning
no bridge-group 1 unicast-flooding
bridge-group 1 spanning-disabled
interface GigabitEthernet0
no ip address
no ip route-cache
duplex auto
speed auto
no keepalive
bridge-group 1
no bridge-group 1 source-learning
bridge-group 1 spanning-disabled
interface BVI1
ip address dhcp client-id GigabitEthernet0
no ip route-cache
ip http server
ip http authentication aaa
no ip http secure-server
ip http help-path http://www.cisco.com/warp/public/779/smbiz/prodconfig/help/eag
ip radius source-interface BVI1
radius-server local
no authentication eapfast
no authentication mac
nas 10.53.55.127 key 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
user xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
radius-server attribute 32 include-in-access-req format %h
radius-server host 10.53.55.127 auth-port 1812 acct-port 1813 key 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxx
radius-server vsa send accounting
bridge 1 route ip
line con 0
line vty 0 4
end
Windows Configuration:
Details about network adapter diagnosis:
Network adapter Wireless Network Connection driver information:
Description . . . . . . . . . . : Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 5.100.82.139
Inf File Name . . . . . . . . . : C:\Windows\INF\oem29.inf
Inf File Date . . . . . . . . . : Tuesday, September 18, 2012 5:42:34 PM
Section Name . . . . . . . . . : BCM43XNG2022_NT61
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_4727&subsys_1795103c
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 71
Physical Media Type . . . . . . : 9
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
Information for connection being diagnosed
Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Interface type: Native WiFi
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Connection incident diagnosed
Auto Configuration ID: 2
Connection ID: 3
Connection status summary
Connection started at: 2012-09-18 14:49:56-586
Profile match: Success
Pre-Association: Success
Association: Success
Security and Authentication: Fail
List of visible access point(s): 43 item(s) total, 43 item(s) displayed
BSSID BSS Type PHY Signal(dB) Chnl/freq SSID
00-1C-10-07-38-76 Infra <unknown> -79 11 linksys
70-56-81-CB-A2-7D Infra <unknown> -55 10 MRB LLC
08-86-3B-95-3B-E1 Infra <unknown> -77 11 belkin.be1
C0-C1-C0-52-FD-5F Infra <unknown> -75 11 AquaDeer-guest
70-73-CB-BB-9D-43 Infra <unknown> -60 1 the ridge by apple
00-17-C5-A5-5A-73 Infra <unknown> -67 2 MsPub
00-22-B0-BA-C7-E6 Infra g -72 1 mercer
E0-91-F5-D6-DF-76 Infra <unknown> -78 1 Chick-Fil-A
04-C5-A4-80-FC-50 Infra <unknown> -38 4 (Unnamed Network)
C8-3A-35-5D-AE-18 Infra <unknown> -82 4 medialink
00-23-69-1B-73-C9 Infra g -78 6 Matt and Heather
94-44-52-68-24-2B Infra <unknown> -73 5 Belkin.442B
68-7F-74-7E-50-74 Infra g -77 6 sjslinksys
00-1D-7E-49-E2-65 Infra g -75 6 Cubs
00-12-17-4B-4E-0D Infra g -41 8 (Unnamed Network)
C0-C1-C0-E4-3F-55 Infra <unknown> -78 6 SG Roi
C0-C1-C0-66-9F-CA Infra <unknown> -75 7 Heliman
66-33-4B-E1-47-27 Infra <unknown> -80 8 Jenny lake's Guest Network
00-1C-DF-A4-59-FB Infra <unknown> -60 10 radiofinger
C0-C1-C0-52-FD-5E Infra <unknown> -76 11 AquaDeer
08-86-3B-61-B0-BC Infra <unknown> -76 11 belkin.0bc
00-23-69-00-52-20 Infra g -70 11 670term
58-6D-8F-24-FC-21 Infra <unknown> -80 11 Bluejay1
04-C5-A4-80-FC-50 Infra <unknown> -36 4 Acrtek-WPA2
70-73-CB-BB-B3-49 Infra <unknown> -73 1 LeWonderment Inc.
E6-51-E4-A6-B1-25 Ad hoc g -78 4 megahoc.v24
00-17-C5-A5-5A-A9 Infra <unknown> -79 5 Vivaces
00-23-69-B4-5D-3E Infra g -81 6 Tanda
D0-66-7B-06-C7-45 Infra <unknown> -81 7 SEC_LinkShare_e70ac7
00-24-7B-5D-65-FA Infra g -80 6 myqwest0953
60-33-4B-E1-47-27 Infra <unknown> -81 8 Jenny Lake
00-25-9C-23-73-A6 Infra g -80 1 milehigh
00-24-01-DC-A4-3F Infra <unknown> -81 3 newwoman
C4-3D-C7-83-CE-74 Infra <unknown> -85 3 Desilets
08-86-3B-25-A7-CE Infra <unknown> -86 11 belkin.7ce
00-18-39-78-8F-92 Infra g -88 11 paul landow
98-FC-11-6E-E7-52 Infra <unknown> -80 11 China
28-CF-DA-B1-5F-03 Infra <unknown> -78 1 DeSanti
00-15-6D-D6-04-47 Infra g -69 1 (Unnamed Network)
00-21-91-10-1A-05 Infra g -81 1 dlink
1C-7E-E5-30-AE-66 Infra <unknown> -79 5 dlink
00-15-FF-26-47-98 Infra <unknown> -85 10 Verizon MIFI4510L 4798 Secure
00-23-69-38-2C-D2 Infra <unknown> -82 1 linksys
Connection History
Information for Auto Configuration ID 3
List of visible networks: 41 item(s) total, 41 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
Infra <unknown> No 22 Yes linksys
Infra <unknown> Yes 82 Yes MRB LLC
Infra <unknown> Yes 26 Yes belkin.be1
Infra <unknown> No 30 Yes AquaDeer-guest
Infra <unknown> Yes 76 Yes the ridge by apple
Infra <unknown> No 62 Yes MsPub
Infra g Yes 36 Yes mercer
Infra <unknown> Yes 24 Yes Chick-Fil-A
Infra <unknown> Yes 94 Yes (Unnamed Network)
Infra <unknown> Yes 16 Yes medialink
Infra g Yes 24 Yes Matt and Heather
Infra <unknown> Yes 34 Yes Belkin.442B
Infra g Yes 26 Yes sjslinksys
Infra g Yes 30 Yes Cubs
Infra g Yes 92 Yes (Unnamed Network)
Infra <unknown> Yes 24 Yes SG Roi
Infra <unknown> Yes 30 Yes Heliman
Infra <unknown> Yes 20 Yes Jenny lake's Guest Network
Infra <unknown> Yes 76 Yes radiofinger
Infra <unknown> Yes 28 Yes AquaDeer
Infra <unknown> Yes 28 Yes belkin.0bc
Infra g Yes 40 Yes 670term
Infra <unknown> Yes 20 Yes Bluejay1
Infra <unknown> Yes 95 Yes Acrtek-WPA2
Infra <unknown> Yes 34 Yes LeWonderment Inc.
Ad hoc g No 24 Yes megahoc.v24
Infra <unknown> No 22 Yes Vivaces
Infra g Yes 18 Yes Tanda
Infra <unknown> Yes 18 Yes SEC_LinkShare_e70ac7
Infra g Yes 20 Yes myqwest0953
Infra <unknown> Yes 18 Yes Jenny Lake
Infra g Yes 20 Yes milehigh
Infra <unknown> Yes 18 Yes newwoman
Infra <unknown> Yes 10 Yes Desilets
Infra <unknown> Yes 8 Yes belkin.7ce
Infra g Yes 4 Yes paul landow
Infra <unknown> Yes 20 Yes China
Infra <unknown> Yes 24 Yes DeSanti
Infra g No 50 Yes (Unnamed Network)
Infra g No 22 Yes dlink
Infra <unknown> Yes 10 Yes Verizon MIFI4510L 4798 Secure
List of preferred networks: 5 item(s)
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: Yes
Profile: ZRDD2
SSID: ZRDD2
SSID length: 5
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: GMANNET
SSID: GMANNET
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: Conference Rm
SSID: Conference Rm
SSID length: 13
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Profile: rntdnet
SSID: rntdnet
SSID length: 7
Connection mode: Infra
Security: Yes
Set by group policy: No
Connect even if network is not broadcasting: No
Connectable: No
Reason: 0x00028002
Information for Connection ID 4
Connection started at: 2012-09-18 14:50:08-279
Auto Configuration ID: 3
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Pre-Association and Association
Connectivity settings provided by hardware manufacturer (IHV): Yes
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Success
Pre-association status: Success
Association status: Success
Last AP: 04-c5-a4-80-fc-50
Security and Authentication
Configured security type: WPA2-802.1X
Configured encryption type: CCMP(AES)
802.1X protocol: Yes
Authentication mode: Invalid (5)
Number of 802.1X restarts: 1
Number of 802.1X failures: 0
Key exchange initiated: No
Number of security packets received: 2
Number of security packets sent: 1
Security attempt status: Success
Information for Auto Configuration ID 2
List of visible networks: 40 item(s) total, 40 item(s) displayed
BSS Type PHY Security Signal(RSSI) Compatible SSID
Infra <unknown> No 22 Yes linksys
Infra <unknown> Yes 85 Yes MRB LLC
Infra <unknown> Yes 22 Yes belkin.be1
Infra <unknown> No 32 Yes AquaDeer-guest
Infra <unknown> Yes 64 Yes the ridge by apple
Infra <unknown> No 74 Yes MsPub
Infra g Yes 60 Yes mercer
Infra <unknown> Yes 24 Yes Chick-Fil-A
Infra <unknown> Yes 86 Yes (Unnamed Network)
Infra <unknown> Yes 38 Yes medialink
Infra g Yes 36 Yes Matt and Heather
Infra <unknown> Yes 40 Yes Belkin.442B
Infra g Yes 62 Yes sjslinksys
Infra g Yes 30 Yes Cubs
Infra g Yes 95 Yes (Unnamed Network)
Infra <unknown> Yes 24 Yes SG Roi
Infra <unknown> Yes 28 Yes Heliman
Infra <unknown> Yes 20 Yes Jenny lake's Guest Network
Infra <unknown> Yes 81 Yes radiofinger
Infra <unknown> Yes 10 Yes AquaDeer
Infra <unknown> Yes 32
Diagnostics Information (Wireless Connectivity)
Details about wireless connectivity diagnosis:
For complete information about this session see the wireless connectivity information event.
Helper Class: Auto Configuration
Initialize status: Success
Information for connection being diagnosed
Interface GUID: 5bab8bfe-12d7-4e0c-a46b-efc490047802
Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Interface type: Native WiFi
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security: Yes
Connect even if network is not broadcasting: No
Result of diagnosis: Problem found
Issue referred to: L2Sec Helper Class
Root cause:
Windows could not connect to "Acrtek-WPA2"
You can try to connect again.
Repair option:
Reset your wireless network adapter
This will disable and then enable the network adapter "Wireless Network Connection" on this computer.
Diagnostics Information (L2sec Helper Class)
Details about L2Sec Helper Class diagnosis:
For complete information about this session see the Wireless Diagnostic Informational Event.
Helper Class: Layer2 Security
Initialize Status: Success
Result of diagnosis: Problem found
Issue referred to: EAP Helper Class
Root cause (EAP):
Network authentication failed\nWindows doesn't have the required authentication method to connect to this network.
Detailed root cause:
EAP failed
Workaround for hypothesis: Contact the network administrator for "Acrtek-WPA2"
EAP workaround: Contact your network administrator\nWindows needs to be configured to use the authentication method required for this network.
Information for connection being diagnosed
Interface GUID: {5bab8bfe-12d7-4e0c-a46b-efc490047802}
Interface name: Broadcom 4313GN 802.11b/g/n 1x1 Wi-Fi Adapter
Interface type: Native WiFi
Profile: Acrtek-WPA2
SSID: Acrtek-WPA2
SSID length: 11
Connection mode: Infra
Security enabled: Yes
Connection ID: 3
Security settings provided by hardware manufacturer (IHV): No
Profile matches network requirements: Yes
Pre-Association and association status: Success
Security and Authentication:
Configured security type: Robust Secure Network (RSN / WPA2) with 802.1X
Configured Encryption type: CCMP (AES)
Security connect status: Fail 0x00050005
Number of security packets received: 4
Number of security packets sent: 3
802.1X protocol: Yes
Authentication Identity: User only
IAS Server engaged: Yes
EAP Method supported by IAS Server: Unknown
EAP type: 25
EAP Error: 0x40420016
Number of 802.1X restarts: 1
Number of 802.1X failures: 1
802.1X status: Fail 0x00050005
Key exchange initiated: No
Unicast keys received: No
Multicast keys received: No
Network Diagnostics Log
File Name: A20D3467-8AD4-483E-91F4-9EC5E18AA1F9.Diagnose.0.etl
Other Networking Configuration and Logs
File Name: NetworkConfiguration.cab
Collection information
Computer Name: ACCRETIVE-SW
Windows Version: 6.1
Architecture: amd64
Time: Tuesday, September 18, 2012 2:50:09 PM
Any help would be greatly appreciated.Hello Mr. Wells,
Thank you for your question.
However, the Small Business Support Community is limited to Cisco Small Business Products, and the Aironet products are considered as a Enterprise level devices.
I recommend you to post this question on the on the correct forum, in order to get a better response.
You can move your post using the Actions panel on the right.
Best regards,
Diego Rodriguez
Cisco Small Business Community Engineer
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