Cisco ATA 186 configuration to connect FAX machine

Dear All,
Please could you give me the procedures and configuration to install and configure the cisco ATA 186 for the FAX in the IPT network.The network contains the following
1.Callmager4.1.3
2.MCS7825
3.Voicegateway 1760USING h.323 SING.pROTOCOL
4.cp 7912G, 7940G
I want to know the switch configuration to connect the ATA uplink to the switch.
Thanks
swamy

Simply follow this guide:
http://www.cisco.com/univercd/cc/td/doc/product/voice/ata/ataadmn/sccp3_0/sccpaapd.htm
HTH, please rate all posts!
Chris

Similar Messages

Proble to connect Cisco ATA 186

After I purchased Cisco ATA 186, I connected to Cisco Call Manager 3.3.4, and it worked. I don't know the version of firmware at that time.
Recently, I used my ATA 186 to test PC to Phone call. It is H323 gatekeeper. So, I upgraded the latest H323 3.01 firmware to my ATA 186. At this point, Cisco Call Manager did not get involved.
Today, I used this H323, 3.01 version of SCCP, SIP and MGCP tried to reconnect to the call manager, and it failed. It is like ATA 186 and call manager does not know each other.
How do I fix it ? Should I use the default firmware that came with the device ? Can you tell me what is the default firmware ?
Product ID is ATA186-I1-A.

the document below provides information about configuring Cisco CallManager to interoperate with the Cisco Analog Telephone Adapter (ATA) 186 using Skinny Client Control Protocol (SCCP) also known as "Skinny".
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800a892f.shtml

Issue on Cisco ATA 186 used for Fax

Hello everyone;
I have a cisco ATA 186 connected to an analog Fax on one side, and the other side is connected to the network containing a CUCM 8.6.
The problem is that when i try to send a fax throught it , half of the paper is transmitted or an usual occupation tone comes; while vocal communications are performed normaly.
Any idea of what could be the problem.
NB: the fax emission is between two distant sites relied by optical fiber.
Regards.

Hello Frank;
Thank for the reply.
Here below more informations about the issue:
- It does work sometimes, but it did never worked properly.
- the problem is there for both sending and receiving.
- for the PSTN transport, i have no idea.
- I tried to change the ATA by another, still the same problem.
- ATAs work properly for voice communication.
- when i call this fax number internally the signal comes along.
- the problem is when faxing internally, it isn't used for external faxing.
- the call flow for internal faxing is like this:
Analog fax (in site A) > ATA (in site A) > access switch (in site A) > core switch (in site A) > cucm (in site A) > Core switch (in site A) > router (in site A) > optical fiber > router (in site B) > core switch (in site B) > cucm (in site B) > core switch (in site B) > voice gateway 248 (in site B) > Analog fax (in site B).
the problem occures when sending internal fax between these two sites A and B, when calling site B from site A, the ringing tone comes aloso the fax signal, but when i try the send the paper the stange tone come along and only half of it pass and it get to the site B as a blank paper or a half blank paper.
for any more explanation, don't hesitate to ask me.
thanks again for your time.
Regards.

Cisco ATA 186 Issue

Hi there,
I configured both ports of a Cisco ATA 186 connected to CM 4.1. On both ports I've configured Analogue telephones. The telephone working on the 1st port works fine, but the phone connected to 2nd port will ring once and the connection is broken. If I change the ports then, the phone on the first port will work fine but the phone connected to the 2nd port got the same issue.
I hope someone can help me sort out this issue.
Thanks.

Hi Sana,
Just a thought here, but the second port of an ATA only supports g.711;
Have a look at these two good posts that relate to this type of issue;
From Paul @ Cisco;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddc9467/3#selected_message
From Jan;
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=IP%20Telephony&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddf3e5c/4#selected_message
Hope this helps!
Rob

Cisco ATA 186 on Linksys SFE2000P-EU Single Collision Frames

Hi all,
Recently we've deployed a fresh installation. But from the start we had some issues with a fax connected via a Cisco ATA 186 to a Linksys SFE2000P-EU switch. Which then is connected to a Cisco 3560. All ports on the Cisco 3560 are looking fine, but if I look at the port to which the ATA is connected I see a lot of Single Collision Frames! Is this because the ATA is running on 10Mbps/Half Duplex? Because I don't get to see these errors when I connect the ATA directly to the Cisco 3560. And is it possible to solve this issue, because the customer is complaining about missing faxes.
Best regards,
Paul van den IJssel
Digacom

Paul,
Half duplex will certainly cause collisions (CSMA/CD). Force the device and the switch port it plugs into to 100 full duplex, or 10 full if neccessary. I had a similar issue with my old PCMCIA Xircom 10/100 card. When I force the settings, all is well.
Regards,
Christopher

!!cisco ATA 186, back to back.SOS

hi there, just enlighten me on cisco ATA 186 back to back config, my network is like:
phone---ATA----Switch---ATA---Phone,wnat to know the sample config, if this not possible, fine ,then let me know what shud i configure to get a dial tone,as im getting a busy tone than a dial tone, or lastly what shud i do to reset the ATAs to factory default settings,
cheers
shukky

If your ATA is running skinny right now then I think it is not possible (because no callmanager in the picture).
But if you load your ATA with a SIP image then in the SIP proxy filed, you can specify the IP address of the other SIP ATA and then you should be able to call from one ATA to another.
I haven't tried that with the ATA, but done with the 7940 phones and it worked.
To get the dial-tone, you must configure a number for the ATA first. (UID)
To reset the ATA for factory defaults
http://lists.digium.com/pipermail/asterisk-users/2003-August/017474.html
Hope this would help.
Thanks

Cisco ATA-186 SIP

hi,
I am uisng a Cisco ATA-186 version 3.02.01(050616A) box and i want to change the Domain name.
Does anyone know how i can do this ?
At the moment that field is empty.
When i try to register the ATA box to a SIP proxy server,the SIP proxy requests authentication but
ATA box doesnt authenticate. Is there something i need to configure on ATA box ? if so any ideas how ?
I am using UID name and pwd for authentication.
regards,
George

Hi,
Are you behind a router performing NAT? Is the voice gateway on the other side of the router? I believe this setup delineates the issues I am trying to address, but glad to hear that the router works well with SIP phones.
Thanks
John
[email protected]

Cisco ATA 186 and Vocaltec GateKeeper

I have problems registering Cisco ATA 186 at Vocaltec GK using h.323. Can anyone post some usefull suggestions?

Sorry, i don't fully understand your answer.
If it's possible explain please a bit more indepth what i should write in the following fields in ATA 186 config:
1) UID0
2) PWD0
3) UseLoginID
4) LoginID0
and maybe
5) AutMethod
any other fields values should be changed?
BTW, right now i'm getting following output with prserv:
Thu Aug 04 19:01:23 2005 Hello from ata000d657070bb(INM072965DW|ATA186I1|H6.0|F0x0)@212.0.200.8 (0-2)
Build 040927A: v3.1.2 atah323
[0]MPT mode 0
[2]MPT mode 0
[1]MPT mode 0
[3]MPT mode 0
GK zone212.0.201.81: 111111
GK zone:mtc.md
0x156d80 delayed RRQ: 45 ticks: 300
GK<-0: GRQ
RAS target switch: 0x0 => 0xd91aa351
0xd91aa351->RAS
GK->0: GRJ: reason 4
GK<-0: GRQ
GK->0: GRJ: reason 4
0:30;0,0,0,0,
GK<-0: GRQ
GK->0: GRJ: reason 4
Any ideas why Gatekeeper request is failing?

ATA 186 Issue to send faxes

Hi,
I have an issue with ATA 186 to send faxes. I have tried many things, but the fax sending is unsuccessful. I am not a VoIP expert, so it is pretty hard to me to identify the difference between some commands. This is the topology of the network:
Fax Machine --- ATA ---- CCM ---- VoIPGW --- E1(PSTN)
I have the following values in ATA:
AudioMode: 0x00120012
ConnectMode: 0x00008400
This is the dial-peer configured to that Fax:
dial-peer voice 1010 voip
call-block translation-profile incoming 110
call-block disconnect-cause incoming call-reject
preference 1
destination-pattern 1044
voice-class h323 1
session target ipv4:10.15.190.4
dtmf-relay cisco-rtp h245-signal h245-alphanumeric
codec g711ulaw
fax rate disable
fax protocol pass-through g711ulaw
no vad
Aditionaly I had the following lines in VoIPGW:
ccm-manager fax protocol cisco
mgcp
mgcp fax t38 ecm
Recently I changed to:
no ccm-manager fax protocol cisco
mgcp
mgcp fax t38 inhibit
Not sure if I missing something, in the other hand I would like to know which is the different between fax protocol pass-through g711ulaw and modem passthrough nse codec g711ulaw
Thanks for your comments....

Hello,
There is one relly important detail on this matter, is the fax machine a super G3 fax machine? this is because as you mention there are some limitation for the ATAs to work with fax machines and modems, this is because the device was not designed for this purpose.}
In the follow link you could find some information about the ATA configuration for faxing:
http://www.cisco.com/en/US/partner/products/hw/gatecont/ps514/products_qanda_item09186a00800946e1.shtml
Another important detail is check if your gateway supports the type of faxing that you are trying to do
http://www.cisco.com/en/US/partner/tech/tk652/tk777/technologies_tech_note09186a0080159cf3.shtml
Finally this are the configuration steps for you voice gaway:
http://www.cisco.com/en/US/partner/docs/ios/12_3/vvf_c/cisco_ios_fax_services_over_ip_application_guide/pt.html
HTH
<-------------------->
Walter Solano
CCNA Voice
UCCX Specialis

SAP connected fax machine issue

Hi All ,
Need to know where the fax machine settings are made . Issue is one automatic cover page is coming with To address as SAP while sending fax . Need to know where we can disable that.
Thanks & Regards ,
Sabu.

Hi check the processing routines in NACE Txcode.
Cheers!!
Balu
Edited by: Balu CH on Oct 21, 2008 6:08 PM

Cisco ATA 186 problem

After some time when it's working perfect, it stop sending the whole nomber i dial. For ex, if i want to call to Belgium, after dial 0032 a busy tone apears (after I press 2) and when in the logs I see that the ATA tries to dial 0032. The problem is solved after I reboot the ATA. I have 3.2.1 image (050616). Does someone know who to solve this problem?

Try this link for troubleshooting ATA
http://www.cisco.com/en/US/products/hw/gatecont/ps514/prod_troubleshooting_guides_list.html

Cisco ATA 186 and Google Voice

Does anyone know or have any ideas on how to use a cisco 186 to get Google Voice to work on a Analog phone? Not sure if it's possible or not. I don't see any real info on Google allowing SIP.
Thanks

I have not personally tried it, but quick google search point to this video:
https://www.youtube.com/watch?v=HktGRgVHqDQ

Cisco ata 186

please tell me the password break sequence of ata adapter.
thanks in advance
regards
shaji

You need to reset ATA to factory default config for forgotton passwords. Here is the link for that
http://www.cisco.com/en/US/partner/products/hw/gatecont/ps514/products_administration_guide_chapter09186a0080160f6e.html#49384

ATA186 makes fax machine constantly off hook

Hello
First post!
I have a Cisco ATA 186 that is connected to a HP officejet 4500 all-in-one fax/printer. The ATA is configured properly, I did connect a "higher end" fax machine and was able to dial out and in (with in the system)
this particular fax does not have a "hook" option. The display reads "phone off hook" all the time. The manual (yes I read it) states that there is an adapter that shoudl be used or the machine will read "phone off hook" all the time. This did not solve the problem.
I think the ATA always give a dial tone without being asked for it. IOW, the fax does not say "hey give me a dial tone please".
Is there a way of the ATA providing a dial tone when asked? Or maybe the fax is incompatible?
Thank you for your help....

This is my suggestion:
- check if the telephony cable has only 1 couple of wire (tip and ring only); in the past I had some problems with cable with 4 wire (2 couple); the ATA had a strange behavior;
- try to connect an analog telephone to the ATA186 and verify if it works;
- if the problem persists probably the ATA has an hardware fault;
- try with a different ATA;
Best Regards.

Configuring FAX on ATA 186 with CME 3.4

Hi,
I have an ATA 186 connected to my network, I have configured CME for auto assign extensions & I got an extension as well, when I connect analog phone it works fine but when I connect FAX Machine I cannot send & recieve fax. Do I need to change any configurations in ATA???? Please check the screen shot attached

Try this link for more information on configuraing FAX on ATA
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800d698e.shtml

Cisco ATA 186 configuration to connect FAX machine

Similar Messages

Maybe you are looking for