Cisco Auto Update Failure - Problem @ Cisco??

Hello,
My sensor has stopped doing auto updates & there's been no config changes on the sensor. When tyring to access the update URL via a web browser I get the following error:
We are unable to process your request at this time. Please try again later. If the problem persits, please contact customer Support. We apologize for any inconveninence this may cause.
SmartNET contract is valid for the IPS.

I am also having problems. Running on an ASA 5510, been auto updating fine for over a year, but no longer is. I have always been using the default URL. I even set everything back to defaults, re-entered my login info, and still have the same issue.
I've placed newer (but not the newest) signatures on a FTP server and the ASA will pick those up, but not from Cisco.com.
The error in the logs says "uri does not contain a valid ip address" but searching for this is fruitless. The Cisco.com url I'm using, the default, is "https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl". I'm running 6.1(1)E2 currently on signature 351 which I updated to yesterday via FTP. It will not download 352.

Similar Messages

IPS Auto Update Failure

Hi,
I have auto update enabled in my AIP SSM 10 , at the time of auto updates i have observed the following messages in Console
"Broadcast Message from IPS
Applying update IPS-sig-S766-req-E4"
It remains in this condition and then i have to do a hw-module reset to get it back again , moreover updates which were downloaded arent applied.
Kindly Help

When signature auto-update failures are diagnosed, look at the HTTP             error codes.
IPS# show statistics host
Auto Update Statistics
lastDirectoryReadAttempt = 19:31:09 CST Thu Nov 18 2010
= Read directory: https://72.163.4.161//cgi-bin/front.x/ida/locator/locator.pl
= Error: AutoUpdate exception: HTTP connection failed [1,110]   <--
lastDownloadAttempt = 19:08:10 CST Thu Nov 18 2010
lastInstallAttempt = 19:08:44 CST Thu Nov 18 2010
nextAttempt = 19:35:00 CST Thu Nov 18 2010
Message Meaning
Error: AutoUpdate exception: HTTP connection failed                           [1,110]
Authentication failed. Check the username and                           password.
status=false AutoUpdate exception: Receive HTTP response                           failed [3,212]
The request to the Auto Update server timed                           out.
Error: http error response: 400
Make sure the cisco-url setting is defaulted. If the CCO ID                           is greater than 32 characters in length, try a different CCO ID. This can be a                           limitation on the Cisco download server.
Error: AutoUpdate exception: HTTP connection failed                           [1,0]
Network issue prevented download or there is a potential                           issue with the download servers.
and also keep in mind that CCO username should not contain any special characters, for             example, @ . Refer to Cisco bug ID CSCsq30139 (registered customers only)          for more             information.

MSI KT6 Delta and Auto update page problem

Hi, I have been lookin for the right forum to post this on for awhile heh but I have an MSI KT6 Delta FIS2R which has an auto update feature that uses an icon on ur desktop called MSI Live Update. This utility has been working for quite some time now but all of a sudden i get an error message in quote
"Microsoft JET Database Engine error '80040e09'
Cannot update. Database or object is read-only.
/autobios/VerChk/XSeries.asp, line 105"
I have been on a few sites including microsofts to try and figure out the problem but i get nothing concrete or at least anything i can understand, so I hope someone out here does and if so please help me! thank u

okay well I did that but does not seem to be working... also after just reading FAQ i noticed that the live update service is being updated which coul dbe causing the problem as well, but i dont know how accurate the date is on that I mean it is a FAQ. So.. is anyone else with this board having the same problem right now?

Flash player auto update failure

I get the flash player update message about once a week telling me to update the flash player. when I try to run the update at the end I get the message : "Flash Player Help / Crash when leaving browser page | Flash Player " this link leads me to a web page telling me how to disable the realplayer browser addon. Thing is I uninstalled Realplayer months ago. They updated their player, I tried it and found it buggy and unusable and uninstalled it that same day. I never installed a browser addon and can only assume realplayer did that in the background. realplayer does not show up in my remove programs list, I searched my registry and could find no entries, and I even did a search of my hard drive and just found an empty "realplayer downloads" folder. I followed the procedure listed on the website I was referred to, but Realplayer plugin is not listed in my IE plugins. I can't install your updated player because your installer "thinks" I have the plugin installed. how do I resolve this?

Download and run the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header

HT1338 OS X update failure, problems followed

Recently when we tried to install the latest OS X update, our internet connectivity was interrupted and the install failed. However, when this happened it locked up the computer and nothing could be done to get it to run. It had to be manually shut down and restarted. After this occurred and the computer was rebooted, several problems were found. When I tried to finish the install it popped up with a message saying "App store cannot open because of a problem" which then listed it may not work with the OS X software. Several other applications will not work as well. I thought I found the root of the problem when I tried to launch iTunes and it immediately came up with a message stating "This copy of iTunes is corrupted or is not installed correctly, please reinstall". I came to the website and downloaded the latest version. However, when it went to complete the install it asked for a user name and password, and the same user password that was used at the time of the failed OS X update, no longer works. It has not been changed by anyone and has been working for the past year. Im not sure what the problem is. We reset our apple ID to see if this would make a change, but it still wont let us in. I cant figure it out beyond this point. Any suggestions?

Welcome to the Apple Support Communities
If you have the Late 2012 Mac mini, it requires a special OS X update that it's not available. Wait until Apple releases this update

Continuing update failure problems, "Not running real Windows"

Hello,
About 2 weeks ago I started getting a message on my computer screen "Not running Genuine Windows". I am most definitely running genuine windows. I checked the archives here and tried a fix that popped up, no joy.
It gave a fix option, which failed...generating error code 800706F7 again. I called tech support, a lady spent two hours working on the computer and could not fix it. She sent me to level two tech support, he called on New Years Day and worked on it for
a couple of hours and thought it was fixed.
The error message is back, the computer will not accept updates from windows updates.com, tells me to install update fix it, did so, still fails to install updates. This is becoming a nightmare, please help.

Hello NorCal Jeff,
Please use system restore to restore the system back to a store point before two weeks ago and check if the issue still exists.
System Restore:
http://windows.microsoft.com/en-hk/windows7/products/features/system-restore
1.Open System Restore by clicking the Start button. In the search box, type System Restore, and then, in the list of results, click System Restore. Administrator permission required If you're prompted for an administrator password or confirmation, type the
password or provide confirmation.
2.Follow the steps in the wizard to choose a restore point and restore your computer.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

WRVS4400NV2 IPS now blocking Cisco IPS Auto Update Server

Yesterday I noted that my ASA5505 AIP-SSC5 card was failing to auto update as it had been doing without issue for months. I looked in the logs and the IPS was showing an HTTP Error when attempting to update. I checked and nothing had changed in the IPS configuration. Then, on a hunch, I checked the IPS log of the WRVS4400N which is the edge router for the small business network.
The WRVS4400N IPS was blocking connections with the cisco auto update server because it detected an RPC Anomaly in the traffic. So apparently, something has changed in the cisco IPS auto update server (https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl) response that the cisco small business router misidentifies as a threat. . .
FYI-I also posted this issue to the small business router community discussion forum.

Yesterday I noted that my ASA5505 AIP-SSC5 card was failing to auto update as it had been doing without issue for months. I looked in the logs and the IPS was showing an HTTP Error when attempting to update. I checked and nothing had changed in the IPS configuration. Then, on a hunch, I checked the IPS log of the WRVS4400N which is the edge router for the small business network.
The WRVS4400N IPS was blocking connections with the cisco auto update server because it detected an RPC Anomaly in the traffic. So apparently, something has changed in the cisco IPS auto update server (https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl) response that the cisco small business router misidentifies as a threat. . .
FYI-I also posted this issue to the small business router community discussion forum.

Problem Cisco AIR-LAP1131AG-E-K9 Ethernet LED = Off; Radio LED = RED ; Status LED = RED ;

hi,
I have a Cisco AIR-LAP1131AG-E-K9 when I boot one accesspoint it gives Ethernet LED = Off; Radio LED = RED ; Status LED = RED and only next listing in the screen:
Xmodem file system is available.
Flashfs[0]: unable to allocate available block.
The system has been interrupted, or encountered an error during initializion of the flash filesystem.
The foolowing commands will initialize the flash filesystem, and finish loading the operating system software:
flash_init
ether_init
tftp_init
boot
When I type this commands, it doesn't help at all. The output will be following:
ap: flash_init
Initializing Flash...
flashfs[0]: out of memory
...done Initializing Flash.
ap: ether_init
Initializing ethernet port 0...
Reset ethernet port 0...
Reset done!
ap: tftp_init
Unable to get our ip address: no "IP_ADDR" variable set
ap: boot
Loading ""...; permission denied
Error loading ""
Interrupt within 5 seconds to abort boot process.
Boot process failed...
ap:
what i do ? please help , thanks

Duplicate posts.
Go here: http://supportforums.cisco.com/discussion/12154826/problem-cisco-air-lap1131ag-e-k9-ethernet-led-radio-led-red-status-led-red

IPS new auto update feature

hi,
the new 6.1 IPS ios has a new feature which is the auto update directly from cisco, but it seems its not working, i have entered my correct username and password , but the site already put by default for auto update seems to be not working.
anyone tried it ?
Thank you

plz check below my auto update settings:
secondary(config-hos-aut)# show settings
auto-upgrade
cisco-server
enabled
schedule-option
calendar-schedule
times-of-day (min: 1, max: 24, current: 1)
time: 15:40:00
days-of-week (min: 1, max: 7, current: 5)
day: monday
day: tuesday
day: wednesday
day: thursday
day: friday
user-name: i removed it
password:
cisco-url: https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl default: https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl
user-server
disabled
now if this thing is fixed , i will have the other problem mentioned above and that is my username (which i removed) contains an @ in it.
Thank you

Black screen after windows auto update

New laptop in use for 3 weeks. After Windows auto update restart I get to splash screen and am able to enter Windows password to log onto desktop. After successfully entering password I am not able to view my desktop; I get the black screen with cursor function; cursor disappears when moved within an inch of left or right of screen (seems to go behind something). I believe I am at the desktop but just not able to view it, because I receive app popups on the black screen (need to update McAfee, etc).
In safe mode I restored to pre auto update date; manually installed all Windows updates; worked fine until NEXT auto update, same problem.
Graphics Card: Stock Intel HD Graphics
Monitor: Generic PnP
Why would it be fine with the manual update and not after auto update?
I do not have an external monitor to attach this laptop for diagnosis. I have run windows partition checks and hard drive partition checks with no issues to resolve.
I did get an error message once when running a diagnosis (can't remember which) : Windows Update Error 0x80070490
No real luck finding anyway for me (the average Joe) to resolve this issue.
If this is a harddrive issue I don't want to keep pussyfooting around while my warranty window shrinks.
I have downloaded driver updates from HP, but cannot get the Synaptics Touchpad driver to download. I don't think this is my issue though.
I am going to manually update all my drivers then manually update Windows. We will see what happens on the next auto update.
Please advise if this is an issue I need to just give up on and return this laptop for replacement. It seems like this is not a completely unheard of issue, but I'm shocked at what we are asked to do to attempt to resolve it. Out of my depth.

Hi @Justanothermom
Welcome to the HP Support Forums!
I understand that you are having troubles with a black screen after an update. I am happy to help you with this.
Firstly, there is nothing wrong with modifiying your update settings. I was going to suggest it myself as I read through your post, and then saw you ask the question. Sometimes updates can have unintended results by the creator. With all the different combinations of hardware, and the fact that updates come from different sources, it is one of those things that is hard to completely control.
Please see the following for how to make adjustments to your update settings.
Turn automatic updating on or off - windows.microsoft.com
Or if you know which update seems to be causing the issue you can take a look at this page:
win 8.1 August 12 updates - black screen after 2nd reboot - answers.microsoft.com
Let me know if this helps at all.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Adobe air 2.6 auto update problem..

hi friends,
i am writing a multitouch application for like kiosk machine..
and i want to add auto update functionally,
i write this codes, but i am getting There was an error downloading the update. Error# 16824 error after downloading update...
update_2_6.xml :
<?xml version="1.0" encoding="utf-8"?>
<update xmlns="http://ns.adobe.com/air/framework/update/description/2.5">
    <versionNumber>0.0.4</versionNumber>
    <url>http://www.abc.com/updates/RixossIBoard_v004.air.zip</url>
    <description>This is an AIR2.6 release of my application</description>
</update>
update_config.xml :
<?xml version="1.0" encoding="utf-8"?>
<configuration xmlns="http://ns.adobe.com/air/framework/update/configuration/1.0">
    <url>http://www.abc.com/updates/update_2_6.xml</url>
    <delay>0</delay>
     <defaultUI>
       <dialog name="checkForUpdate" visible="false" />
       <dialog name="downloadUpdate" visible="true" />
       <dialog name="downloadProgress" visible="true" />
       <dialog name="installUpdate" visible="true" />
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</configuration>
in flash code:
var updater:ApplicationUpdaterUI = new ApplicationUpdaterUI();
updater.configurationFile = new File("app:/update_config.xml");
updater.addEventListener(UpdateEvent.INITIALIZED, updaterInitialized);
updater.addEventListener(ErrorEvent.ERROR, hatavarupdate);
//updater.addEventListener(ErrorEvent.ERROR.hatavarupdate);
updater.initialize();
function hatavarupdate(evt:ErrorEvent):void
    //trace (evt.type);
function updaterInitialized(e:UpdateEvent):void{
    updater.checkNow();
what is problem?
it check update ok, download update ok, but after download update i get the There was an error downloading the update. Error# 16824
Thanks for relation,
Ercan

Why don't you post some of the relevant lines for your application?
Makes hard to guess what the issue is otherwise.
The first line of your matching app file (<appname>-app.mxml) must have the same matching air sdk version as in...
<application xmlns="http://ns.adobe.com/air/application/2.6">
The version number if that same file must match the versionNumber in your update file, as in
<versionNumber>0.0.4</versionNumber>
Compile it and distribute it to the url specified in your update xml file
http://www.abc.com/updates/RixossIBoard_v004.air.zip
Manually check your app:/update_config.xml - make sure it is what you think it is
Don

Problems with login on iPod after auto update of S...

My father-in-law "V" uses Skype on iPod. Recently Skype auto-updated and "V" could no longer login into his account. I tried to help, sending his email on file to Skype and getting instructions on how to reset password. I suspected that he just forgot right spelling of his PW. Email came from Skype with instructions on resetting PW, but I noticed that Skype name mentined there is almost right. Almost is because it had extra "1" in the end, which "V" did not have. I had to delete and re-install Skype on his iPod to make it work. I tried to use his correct Skype name in Login space and new password, but it did not work. Then I used his name with extra"1" at the end as in Skype's email and newly changed PW. And it worked, but surely enough, all his contacts were gone.
How can we restore his login to right name which he always used? This, I assume, would solve problem of vanished contacts. How come his Skype name suddenly changed without "V" himself doing that?

In reference to the linked article I already had the ipod options set to automatically update the podcasts for selected episodes. I just set it to manual and back to automatic, perhaps this will fix it. The mysterious podcasts playlist has appeared twice today for me so far.

Cisco RV130W VPN firewall problems

Dear Supports:
I am newbie with Cisco, and I bought a Cisco RV130W wireless VPN router last week but
I got same problem with this router.
1)I have installed a DHCP server in our internal network so I have disabled the DHCP
service under network > LAN > LAN configuration > Server Settings(DHCP), but after
this action, all of our wireless device can not get IP again, finally I have
enabled the DHCP relay and put the DHCP server IP to "Remote DHCP Server" field, and
the problem seems fixed, may I know I have take a right action ? And if the answer
is yes, what is the usage for the DHCP Server "Disable" option ?
2)When I set DHCP to Disable, I find that dashboard still showing that the DHCP
server still in "Enabled" status (Dashboard right top corner > LAN (local network)
Interface > DHCP Server: Enabled), may I know it is a firmware bug or just some
setting I missed ?
3)WiFi signal is weak but I can not find any setting to control signal strong, some
times the SSID disappeared, finally I find that because I placed a Ext. USB 3.0 HDD
aside the router, after I remove the HDD and the SSID never disappear again, but I
don't know why this case happened and how can I prevent those case happened again?
4)In dashboard I find that VPN server > PPTP User: 0/1 , but in user manual I also
find that PPTP VPN > 10 PPTP tunnels for remote client access, may I know in
actually the router supports 1 or 10 PPTP user(s) ?
5)The PPTP VPN will disconnect automatically after connected 10~15 mins, I have try with 2 android device , one is running android 4.2 with native VPN client , and another one is running android 4.4.2 with apps "VpnRoot" , can you let me some hints how to trace and fix the problem ?
Thank for the support and I am wait for the reply , thanks.

This document demonstrates how to configure a connection between a router and the Cisco VPN Client 4.x using Remote Authentication Dial-In User Service (RADIUS) for user authentication. Cisco IOS? Software Releases 12.2(8)T and later support connections from Cisco VPN Client 3.x. The VPN Clients 3.x and 4.x use Diffie Hellman (DH) group 2 policy. The isakmp policy # group 2 command enables the VPN Clients to connect.
http://www.cisco.com/en/US/tech/tk583/tk372/technologies_configuration_example09186a00800946b7.shtml

Adobe PS Element 2 auto-update 2nite causing problems - suggestions please

I understand that this is really an issue I should post on the Adobe forum [on their web-page] since it is their product that is causing this problem, and I will as a last resort if need be.
In a nutshell, I'll be brief with my problem.
-I'm using PS Elements version 2.0.2 (which I did purchase)
-Program worked super until tonight
-tonight when I opened it [to play around with a photo], it attempted to, what I think, attempted to auto-update itself via the internet
- I'm on DSL but gave it plenty of time to auto-update 2 files
- visually, screen gave me a bar indicating time remaining for update to finish, however, even when bar indicator is completely full the auto-update won't proceed further [just hangs there with a full bar]
- forced quit. rebooted. opened again. Elements again goes through same routine and sticks at a full indicator bar and I can't proceed.
Brief technical info. on what PS Elements tells me it is installing
- AWEX Files.txt to Mac HD: Library: Application Support: Adobe: Web:
Conclusion: I could care less if it updates itself, I just want it to work again. If I need to delete files in folders I'll do it - whatever it takes, please help.

Geez, I thought Adobe finally fixed that bug. You might try unplugging your computer from the Internet and then try launching Elements. Without a connection it ought to just shrug its virtual shoulders and then launch without the stupid, and to you completely pointless, web crud update. There is not now, nor will there ever be again, any updates to Elements 2 of any interest to the actual user. If does indeed launch without the Internet connection, you can then go to Elements->Prefences and at the bottom of menu select Adobe Online... and then set the "Check for updates" to Never. Click OK and your problem should be solved.
Francine
Schwieder

Flash Player Auto-update problems

Hi,
In our environment we have Win 7 64bit Pro PCs, IE10 and users are NOT administrators. We install Flask Player 11.8.x using the MSI silent switches, with the autoupdate service disabled, the scheduled task for auto-update deleted and the MMS.CFG file configured to AutoUpdateDisable=1.
My current problem is that some users have now been prompted to upgrade their Flash player. This occurs during logon with task manager showing "FlashUtil32_11_8_800_168_ActiveX.exe /update activex" as an active process.
Does anyone have any ideas as to what may be causing the autoupdate? IS it possibly casued by Internet Explorer initiating the ocx? Any ideas welcome.
Many thanks in advance,
Andy

I should have also mentioned that if a user clicks [Install]
and follows the instructions, after being taken to the Flash
download page and trying to install, our own Flash detection code
no longer works. This means our users are prevented from launching
our app.

Cisco Auto Update Failure - Problem @ Cisco??

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