Cisco call manager and ip phone software.

Hi everybody.
Does Cisco call manager also include software required for ip phone? Or software for ip phone needs to be installed on tftp server and it does not come with cisco call manager.?
thanks and have a great weekend.

Hi Sarah,
by ip phone software, do you mean Cisco IP Phone Agent software?
if  yes, then you need to have Customer Response Solution (CRS) and Call Manager together to setup ip phone software (services).
check this link for further info:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a00801c5765.shtml
plz Rate if it helped.
Soroush.

Similar Messages

  • Call Manager and Avaya Phones

    Hello Guys,
    I am running Cisco Call Manager 7.0. I ahve 2 Avaya 4620 IP Phones and want to add them to my existing VOIP network. How do I go about doing this? All of my other phones are Cisco 79xx.

    I tkink you can add avaya phone to cisco environment as a thirt party  sip phones.

  • Cisco Call Manager and MGCP Question

    Hello,
    I appreciate if somebody can help.
    Scenario:
    Site 1 PSTN E1----VG----Call Manager----VG--- PABX---Site 2 PSTN1 E1
    I have configured a dialing pattern on Cisco call manager 6.xxxxxx to Send to VG on Site1
    Both VG routers are using MGCP with call Manager.
    The problem if from Site 2 tries to call 6xxxxxx the call manager is not routing the call to the VG in site 1.
    I did debug ccapi inout and on Site 2 VG the call response was the number unassigned. This means that the call Manager is searching the directory for the destination but it is not searching the route patterns.
    Any ideas to override this and ask the call manager to check it's destination pattern?
    Thanks,

    Problem solved. The VG in Site 2 was in a CSS that is not allowed to dial PSTN.
    Regards,

  • Cisco Call Manager and LifeSize Endpoints

    Hello dear support community,
    last week I asked which version of Cisco Call Manager supports BFCP (https://supportforums.cisco.com/message/3966334).
    Unfortunately I asked the wrong question.
    As it turns out I just didn't need to know which version of Call Manager supports BFCP, which I know now, I also need to know if Call Manager is compatible with LifeSize systems?
    Here is the setting, so you know what I'm dealing with:
    The costumer uses Cisco Call Manager (Ver. 9.1) as SIP registrar for his LifeSize endpoints. The problem is, when he is making a video conference (via SIP) and he wants to share a presentation, the other side either sees him or the presentation, but not both.
    We tried it with our Call Manager (Ver. 9.0) and some LifeSize endpoints. As soon as the LifeSize endpoint uses CUCM as SIP registrar, the option to share the presentation is completely gone. 
    I guess the costumer switched sources from cam to pc. That would explain why he just sees either video or presentation. But, as you might have guessed, it's not an acceptable solution for the costumer.
    And yes, we made sure that BFCP is enabled for the endpoints.
    So, what I'm asking myself and you is:
    Is this known? And more important, is there a reliable workaround?
    Thanks a lot in advance.
    Best regards
    Tobias

    I've been down this road and when I asked the question Lifesize's stance was that it wasn't supported by THEM. I pointed out that CUCM now supports line-side BFCP but they essentially shrugged their shoulders. Either they are blatently disabling content sharing by virtue of using a SIP Proxy or they have a priorietary SDP/header that CUCM isn't passing through.
    Either you can call Lifesize and shake them up a bit or you can wireshark the SIP dialog to see what the codec asks CUCM before disabling the sharing button. Once you know that you might be able to use SIP transparancy to pass the header through.

  • Cisco Call Manager - No all phones uses License

    Hi Community.
    I've upgraded from Call Manager 8.0 to 9.1. I did the License Count Utility Report and the License request from ELM.
    Cisco sent me then afterwards the license, I've installed the license and all done.
    But as you see on the print screen only few devices uses a license. Why?
    Best Regards Patrick

    Hi Patrick,
    From the ELM snapshot, there is no Unused license. This means all licenses are  being consumed.
    Can u please click on View Usage report on Unassigned devices in CUCM is first attachment shared by you and check how licenses are being used?
    rgeds,
    aman

  • E164 dialling through Cisco Call Manager and its Gate Keeper

    Hello,
    one of our customers has succesfully setup a few Polycom VSX Endpoints and they are registered to a Gatekeeper.
    Calls can be made manually in both directions but if a IP Communicator/IP Phone calls a VSX the recent call list will only include the IP Address of the Gatekeeper and not the E.164 Number so calls cannot be returned.
    Is there a way to configure this ?
    I am unaware of the Version of the CCM.
    Regards
    Steff

    configuration has two gatekeeper zones. An internal gatekeeper
    zone and an external gatekeeper zone.
    Devices registered to the internal zone can call devices on the external
    Calls through H.323 address but not by e164 alias. However the devices on external zone
    Can call devices on internal zone through e164 alias.
    Call Manager is not involved in this problem.

  • Call manager and IP phones

    after the basement remodel i will have a server and computer repair area for my testing. I have a call manager server and a couple of ip phones and would like to setup a phone at each of my families houses. what would i need and how would i set it up.

    there might be a way to do it using SIP but I have not done it and I am just giving you an idea of how to do it with SCCP default and in a secure way
    Forget about the router model I was talking about.
    You would have to assume that your home where the CCM is as the Main site and pretty much have all othere families as remote sites, you would need to setup VPN between the houses and if you want everyone to dial each other you would need DMVPN(Dynamic Multipoint).
    You would need a good router at the main site, depending on how many sites you have you may be able to use just a 2801. For the remote sites, I would think you can use an 871 or 831 router which does VPN and also has a few PoE ports switch.
    You would have to create tunnels between each other house.
    JoeL

  • Cisco call manager express : desactivate silencious mode in Ip telephony

    Hello All,
    I configured cisco call manager and it works well. I would like now not to allow users to make their phone in silencious mode by using down volum. May I do it with cisco commands lines? Thanks in advance for any help.
    PS : I have a Cisco IOS Software, C2951 Software (C2951-UNIVERSALK9-M), Version 15.2(3)T1, REL
    EASE SOFTWARE (fc1)
    Regards.

    Hi Carl Messer ,
    just one doubt, in fast track method can we give any phone model with any protocol(sccp,sip) type as a reference?
    for example for 8831 sip phone reference phone type given is 7937 which is a SCCP phone so my doubt if i gave 7975 sccp will it work?
    from above thread:
    voice register pool-type  8831
     xml-config maxNumCalls 2
     xml-config busyTrigger 1
     xml-config custom sshAccess 0
     num-lines 2
     description Cisco IP Phone 8831
     reference-pooltype 7937
    voice register pool  1
     busy-trigger-per-button 1
     id mac ####.####.####
     type 8831
     number 1 dn 1
     presence call-list
     dtmf-relay rtp-nte
     description 233
     codec g711ulaw
     no vad
    Rgds 
    Vigeesh

  • What is the best cisco ip phone for call manager and ipcc practicals

                       Hi i have recently started my training on Cisco Call Manger and CCIE voice from a leading cisco voice training institute (http://networkerszone.com/), and am working on 7900 series phones, is there any other phone that i should use or this is fine.

    Naval,
    7900 phones are good enough for both CUCM & UCCE. UCCE however doesnt support all models of 7900 series, please refer UCCE Compatibility Matrix for supported phone models.
    You may also use CIPC as agent phone.
    GP.
    Pls rate the post if it helps !!

  • Cisco Call Manager 8.5 and Lync 2013

    Dear all,
    Our customer wants to integrate their Lync 2013 to the Cisco Call Manager 8.5.
    Out of some not so recent information i thought that if u want to use the enterprise voice of lync you'll have to make a sip trunk between Cisco Call Manager & Lync 2013.
    I think that this still counts, i've also heard that there have been a moderate amount of changes between cucm 8.5 and cucm 8.6 on matters of sip.
    I'm unable to find them though, also what does CUCI - Lync do?
    Kr,
    Yannick Vranckx

    Hi Yannick,
    There can be three types of integrations between Lync and Cisco Systems
    1)      Direct SIP Trunk between Lync Server and Call Manager - In this, we can setup shared line between Cisco extensions and Lync extensions, and Sip trunk between the servers. Any Cisco phone / Lync client  can call each other vice-versa. Initial setup needs planning, but later it does not need much configurations in client side. The following document explains the configurations needed.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucilync/9/CUCI_BK_C0B36AC1_00_cisco-uc-integration-for-microsoft.pdf
    2) CUCILYNC, which is like Cisco Jabber client but connects with Lync and Call Manager: Lync Client <----> CUCILYNC <-----> CUCM
    In this option, a plug-in is installed in each client side. Although initial configurations is easier, each user needs to install the client and operate it. The below document explains the configuration and setup.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucilync/9/CUCI_BK_C0545A41_00_cisco-uc-integration-for-microsoft.html
    3) RCC (Remote Call Plugin) which just provides basic call control feature but for that you need Cisco Unified Presence Server: Lync Client <----> CUPS <-----> CUCM
    HTH
    Manish

  • Cisco Call Manager MIB and OID.

    Hi,
    One of our customer has developed their own NMS software to manage multiple OEM products.
    They want to integrate Cisco Call Manager 7.0 and Cisco Router with the NMS software for monitoring/managing of Voice traffic.
    The monitoring of CUCM 7.0 will consists of the following-
    1. Call History
    2. Missed calls.
    3. Calls in progress,
    4, Dropped Calls.
    The Monitoring of Cisco Router will Consists of Interface statistics and Portwise Traffic statistics of LAN and WAN Ports.
    I believe this monitoring is done through Call Detailed Record and if I will load the CDR MIBs in NMS software it will be able to log CRD logs from CUCM 7.0.
    Please suggest that if the same is possible.??.
    kindly help me in getting the MIBs/OIDs for the same.
    Best regards,
    Puneet K.

    Hi,
    For 200+ users you should better go with Cisco CallManager (CUCM). Although ISR G2 supports 250+ users, it will not provide clustering mechanism and additional HA capabilities as CUCM does.
    You can read the Call Processing chapter of the CUCM SRND:
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/9x/callpros.html
    Hope to help, please remember to rate helpful posts.
    Kind regards,
    - Adrian.

  • Connectivity Issue between ASA 5520 firewall and Cisco Call Manager

    Recently i have installed ASA 5520 firewall, Below is the detail for my network
    ASA 5520 inside ip: 10.12.10.2/24
    Cisco Switch 3560 IP: 10.12.10.1/24 for Data and 10.12.110.2/24 for Voice
    Cisco Call Manager 3825 IP: 10.12.110.2/24
    The users and the IP phone are getting IP from the DHCP server which configured on cisco 3560 Switch.
    the Default Gateway for Data user is 10.12.10.2/24 and
    for the voice users is 10.12.110.2/24
    now the problem is that the users is not able to ping 10.12.110.2 call manager. please if somebody can help in this regard. i will appreciate the prompt response against this issues.

    Actually i don't wana to insert new subnet and complicate the nework. i need a simple way to solve the problem. below is the details for the asa 5520 config.
    ASA Version 8.2(1)
    name x.x.x.x Mobily
    interface GigabitEthernet0/0
     nameif inside
     security-level 99
     ip address 10.12.10.2 255.255.255.0
    interface GigabitEthernet0/1
     nameif outside
     security-level 0
     ip address x.x.x.x 255.255.255.252
    object-group service DM_INLINE_SERVICE_1
     service-object tcp-udp
     service-object ip
     service-object icmp
     service-object udp
     service-object tcp eq ftp
     service-object tcp eq www
     service-object tcp eq https
     service-object tcp eq ssh
     service-object tcp eq telnet
    access-list RA_VPN_splitTunnelAcl_1 standard permit Inside-Network 255.255.255.0
    access-list RA_VPN_splitTunnelAcl standard permit Inside-Network 255.255.255.0
    access-list inside_nat0_outbound extended permit ip Inside-Network 255.255.255.0 10.12.10.16 255.255.255.240
    access-list inside_nat0_outbound extended permit object-group DM_INLINE_SERVICE_1 10.12.10.16 255.255.255.240 Inside-Network 255.255.255.0
    access-list inside_nat0_outbound_1 extended permit ip Inside-Network 255.255.255.0 10.12.10.16 255.255.255.240
    pager lines 24
    logging enable
    logging asdm informational
    mtu inside 1500
    mtu outside 1500
    mtu mgmt 1500
    ip local pool VPN-Pool 172.16.1.1-172.16.1.30 mask 255.255.255.0
    ip local pool VPN-Users 10.12.10.21-10.12.10.30 mask 255.255.255.0
    no failover
    icmp unreachable rate-limit 1 burst-size 1
    asdm image disk0:/asdm-641.bin
    asdm history enable
    arp timeout 14400
    global (inside) 2 interface
    global (outside) 1 interface
    nat (inside) 0 access-list inside_nat0_outbound_1
    nat (inside) 1 Inside-Network 255.255.255.0
    route outside 0.0.0.0 0.0.0.0 Mobily 1
    timeout xlate 3:00:00
    timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
    timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
    timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
    timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
    timeout tcp-proxy-reassembly 0:01:00
    dynamic-access-policy-record DfltAccessPolicy
    http server enable
    http Mgmt-Network 255.255.255.0 mgmt
    http Inside-Network 255.255.255.0 inside
    no snmp-server location
    no snmp-server contact
    snmp-server enable traps snmp authentication linkup linkdown coldstart
    crypto ipsec transform-set ESP-AES-256-MD5 esp-aes-256 esp-md5-hmac
    crypto ipsec transform-set ESP-DES-SHA esp-des esp-sha-hmac
    crypto ipsec transform-set ESP-DES-MD5 esp-des esp-md5-hmac
    crypto ipsec transform-set ESP-AES-192-MD5 esp-aes-192 esp-md5-hmac
    crypto ipsec transform-set ESP-3DES-MD5 esp-3des esp-md5-hmac
    crypto ipsec transform-set ESP-AES-256-SHA esp-aes-256 esp-sha-hmac
    crypto ipsec transform-set ESP-AES-128-SHA esp-aes esp-sha-hmac
    crypto ipsec transform-set ESP-AES-192-SHA esp-aes-192 esp-sha-hmac
    crypto ipsec transform-set ESP-AES-128-MD5 esp-aes esp-md5-hmac
    crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
    crypto ipsec security-association lifetime seconds 28800
    crypto ipsec security-association lifetime kilobytes 4608000
    crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set pfs
    crypto dynamic-map SYSTEM_DEFAULT_CRYPTO_MAP 65535 set transform-set ESP-AES-128-SHA ESP-AES-128-MD5 ESP-AES-192-SHA ESP-AES-192-MD5 ESP-AES-256-SHA ESP-AES-256-MD5 ESP-3DES-SHA ESP-3DES-MD5 ESP-DES-SHA ESP-DES-MD5
    crypto map outside_map 65535 ipsec-isakmp dynamic SYSTEM_DEFAULT_CRYPTO_MAP
    crypto map outside_map interface outside
    crypto isakmp enable outside
    crypto isakmp policy 10
     authentication pre-share
     encryption 3des
     hash sha
     group 2
     lifetime 86400
    crypto isakmp policy 30
     authentication pre-share
     encryption 3des
     hash md5
     group 2
     lifetime 86400
    telnet Inside-Network 255.255.255.0 inside
    telnet timeout 5
    ssh Inside-Network 255.255.255.255 inside
    <--- More --->              ssh timeout 5
    console timeout 0
    threat-detection basic-threat
    threat-detection statistics access-list
    no threat-detection statistics tcp-intercept
    webvpn
    group-policy RA_VPN internal
    group-policy RA_VPN attributes
     dns-server value 86.51.34.17 8.8.8.8
     vpn-tunnel-protocol IPSec
     split-tunnel-policy tunnelspecified
     split-tunnel-network-list value RA_VPN_splitTunnelAcl
    username admin password LPtK/u1LnvHTA2vO encrypted privilege 15
    tunnel-group RA_VPN type remote-access
    tunnel-group RA_VPN general-attributes
     address-pool VPN-Users
     default-group-policy RA_VPN
    tunnel-group RA_VPN ipsec-attributes
     pre-shared-key *
    class-map inspection_default
     match default-inspection-traffic
    policy-map type inspect dns preset_dns_map
     parameters
      message-length maximum 512
    policy-map global_policy
     class inspection_default
      inspect dns preset_dns_map
      inspect ftp
      inspect h323 h225
      inspect h323 ras
      inspect netbios
      inspect rsh
      inspect rtsp
      inspect skinny 
      inspect esmtp
      inspect sqlnet
      inspect sunrpc
      inspect tftp
      inspect sip 
      inspect xdmcp
    service-policy global_policy global
    prompt hostname context
    Cryptochecksum:e5a64fa92ae465cd7dabd01ce605307d
    : end

  • Cisco Call Manager 5.1 and Cisco VoIP Gateways

    Hi,
    I have Cisco Call Manager 5.1 with Cisco 2800 series routers as a ISDN gateways and Cisco VG224/ATA 186 as POTS gateways. While Cisco Call Manager collects call statistics from 7900 series SCCP handsets managed by the Call Manager (number of VoIP packets, dropped frames etc.), it shows only one side of the call as it does not collect statistics from the Cisco routers (configured as H.323 gateways), the Cisco VG224 (with ports configured as H.323 gateways and as a SCCP devices) and Cisco ATA 186 (configured for SCCP).
    Is the collection of these statistics possible? What needs to be done?
    Thanks,
    Paul

    Update: Logging of QoS/Call Management Records (CMR) to Call Manager CDR database is not possible with H.323 gateways; only MGCP gateways:
    http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a008020650a.shtml#qa4
    Anyone know how to get the Cisco router gateway to log these statistics anyway using standard router logging mechanisms (e.g. syslog)?
    Anyone know about calls to SCCP ports on Cisco VG224 or ATA 186?
    Thanks,
    Paul

  • Starting a Cisco call manager express

    I have a cisco 2651 with Cisco call manager express.
    I have too 15 IP telephones 7902G
    The configuration is in factory default.
    Ì have to create an IP pbx and extensions of a municipality with that components.
    I's like that anybody helps me in the starting configuration, Where can I find good documentation about a tipical case like this?
    I have a lot experience in networking and IP telephony but I'm newbie in CCME.
    Regards

    To begin the configuration use "telephony-service setup" command which will prompt you for some of the basic configuration ie how many phones, starting DN, etc. To add additional feature refer to the admin guide provided by Jorge link.
    Chris

  • Cisco Call manager 7.2 through ASA firewall

    Hi,
    We have a part of our building that we have sold to another company. We still have to provide them with some resources until they can install their own network. We have a 6500 switch there and we are going to implement a ASA in between and lock down most communication. One of the resources required are  Cisco IP phones. 
    Does anyone know which ports etc are required to be opened to allow communication between these phones and  Call manager and other IP phones on the site?
    Any help would be appreciated             

    Hi Andrew
    The attached document may assist:
    http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/port/7_0/CCM_7.0PortList.pdf
    A lot depends on topology etc, and the handset registration protocol you are using (SIP vs SCCP).
    Hope this helps.
    Barry Hesk
    Intrinsic Network Solutions

Maybe you are looking for

  • XIAdapter/HTTP/ADAPTER.HTTP_EXCEPTION - HTTP 404 Not Found

    Hi, The scenario is ECC-XI-SOAP(Asynchronous). We are getting the below mentioned error in SOAP reciver channel: Message processing failed. Cause: com.sap.aii.af.ra.ms.api.RecoverableException: SOAP: response message contains an error XIAdapter/HTTP/

  • Freq Data from FFT

    I am trying to extract the Frequency data from my FFT like I extract the Magnitude data, as a 1-D array, in order to easily write it to an excel file. As shown, I can get the delta-freq value, and I could make a for loop that calculates the values wi

  • Change of vendor for Customs & freight

    Hi, How to do Mass change of Vendor in Customs(ZCU1) and Freight(ZFR3)? say Vendor. No.1234 is the new value? Regards, Vengat

  • Language spec in KM doc iView?

    Hi, How to specify the language of a KM document iView. I have two different set of HTML pages -One for English and one for French. English is stored in En directory and French in Fr directory. My requirement is to select the directory dynamically- t

  • Integrating ESB and BPEL to transmit the data

    Hi, We are integrating few sub systems like when a new employee as joined the organization we will enter those information in a HRMS system where those information will be transmitted to the ESB server where ESB should carry this message and pass it