Cisco Call Manager Attendant Console error

When I try to transfer an incoming call to a mobile phone with this software I can't do it.
What's happening?.

Hi Carlos,
A couple of things to check;
1. Is this happening only to the AC user, or all phones?
2. If this is happening to random phones it is probably a CSS issue.
3. If this is happening to all phones perhaps you have "Block external call transfer" set to true. Have a look at the following doc;
Setting the Block OffNet to OffNet Transfer Service Parameter
The Cisco CallManager clusterwide service parameter Block OffNet to OffNet Transfer allows administrators to prevent users from transferring external calls to another external number. This parameter specifies values as True or False. Setting the parameter to True blocks external calls from being transferred to another external device. The default value specifies False. You modify the Block OffNet to OffNet Transfer service parameter by using the Service Parameters Configuration window.
When a user tries to transfer a call on an OffNet gateway or trunk when the service parameter Block OffNet to OffNet Transfer is set to True, a message displays on the user phone to indicate that the call cannot be transferred.
Migration from Cisco CallManager release 3.3(4) to Release 4.1
To block the transfer of external calls to external devices in release 3.3(4), the system uses service parameter Block External to External Transfer. The value of this parameter (True or False) will migrate to the new service parameter, Block OffNet to OffNet Transfer, when upgrade to release 4.1 occurs.
From this doc for CCM 4.1.3;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803f3aa2.html
Hope this helps!
Rob
Please remember to rate helpful posts.........

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Cisco Unified Communications Manager Attendant Console issue with cucm ver 9.1.1

Dear support,
As we used before Cisco Unified Communications Manager Attendant Console with CUCM version 7.x as now we upgrade to version 9.1.1 and we could not be able to use this service .due to attendant console is not available with cucm versio 9.1.1.
before upgrade cucm ver 7.x from PC user maintain all contact details store with Attendant console software on his desktop PC. right now its give error unable to connect to the server. due to attendant console is not available with cucm version 9.1.1.
So how i can retrieve the user store contact details from attendant console software from his PC desktop .
so please provide you feedback highly appreciate.
Regards
syed

Dear support,
As i check this on user pc c:\program files\cisco\Unified Communications Manager Attendant Console\data\GlobalSettings.xml
I couldn't be able to retrieve the store contact data .most of the user are get effected by this service.
As we do upgrade to cucm versioun 9.1.1 to use of more services but not user are to be get effect by the attendant services like we can't use Attendant console software on CUCM 9.1.1 after upgrade......
so please advice ........... atleast we need to retrieve the user store contact data ...
Highly appreciate for your resposne .....
regards
syed

Connectivity Issue between ASA 5520 firewall and Cisco Call Manager

Recently i have installed ASA 5520 firewall, Below is the detail for my network
ASA 5520 inside ip: 10.12.10.2/24
Cisco Switch 3560 IP: 10.12.10.1/24 for Data and 10.12.110.2/24 for Voice
Cisco Call Manager 3825 IP: 10.12.110.2/24
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for the voice users is 10.12.110.2/24
now the problem is that the users is not able to ping 10.12.110.2 call manager. please if somebody can help in this regard. i will appreciate the prompt response against this issues.

Actually i don't wana to insert new subnet and complicate the nework. i need a simple way to solve the problem. below is the details for the asa 5520 config.
ASA Version 8.2(1)
name x.x.x.x Mobily
interface GigabitEthernet0/0
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interface GigabitEthernet0/1
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console timeout 0
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Cryptochecksum:e5a64fa92ae465cd7dabd01ce605307d
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Hi Team, I wuold like to know if you have any app to make Firefox OS working with cisco Call Manager 10.5. Something like Cisco Jabber for Android or iOS.

I'm interesting on buying a Firefox Smart Phone, but
I would like to know if are any app to install on Firefox OS smart phone in order to work with cisco call manager 10.5.
Something like Cisco Jabber for Android o iOS.
Thanks,

Hi Itech,
If Cisco Jabber has a webapp, or mobile version of their website available, you should technically be able to access it through Firefox OS.
You may also search Firefox Marketplace for an alternative solution:
* [https://marketplace.firefox.com/]
- Ralph

Cisco Call Manager Administration Page Drop down menu not working

I'm running the mobile app browser on my Xoom tablet and when I log into Cisco Call Manager Administration page I get the menu's but it will not pull down the options. The same issue happens in google chrome. I use your browser on my desktop and have no issues logging into Cisco Call Manager Administration page and getting the drop down menu's to appear but the mobile version of your browser is not working. Is there a work around? I tried changing the UAString to Desktop, iPad etc and the issue is still there.

Thanks but I've tried all that. It happens in Chrome also. I've tried Opera and it works on that. I've read other forums and it looks like a Java script issue that Chrome and now Firefox Mobile cannot seem to resolve. My preference is Firefox and I'm sure as more tablets get out then this will be solved at some point. I just don't know how it is prioritized. I do know that in order for Androids to be viable in the business sector they need to address issues like these with a higher priority.

Starting a Cisco call manager express

I have a cisco 2651 with Cisco call manager express.
I have too 15 IP telephones 7902G
The configuration is in factory default.
Ì have to create an IP pbx and extensions of a municipality with that components.
I's like that anybody helps me in the starting configuration, Where can I find good documentation about a tipical case like this?
I have a lot experience in networking and IP telephony but I'm newbie in CCME.
Regards

To begin the configuration use "telephony-service setup" command which will prompt you for some of the basic configuration ie how many phones, starting DN, etc. To add additional feature refer to the admin guide provided by Jorge link.
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Is it possible to integrate Nokia E62 with Cisco Call Manager 4.x?

The Nokia E-61 can be integrated with Cisco Call manager 4.x using a Nokia Call Connect 1.0 client.
1.Is it possible to do the same with Nokia E62.If it can be done,what would be the requirements?
2.Is Nokia E-62 PDA a Cisco Compatible Extension device?

Thanks a lot for the prompt reply.You are right in saying that nokia and cisco are increasing the number of models supported.Infact the E65 has already joined the club.But my point of interest is the nokia E62 in particular.This Nokia E62 device
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Cisco Call Manager and MGCP Question

Hello,
I appreciate if somebody can help.
Scenario:
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Thanks,

Problem solved. The VG in Site 2 was in a CSS that is not allowed to dial PSTN.
Regards,

Cisco Call Manager free license for training purpose.

I am going to setup a Cisco IP-Telephoney lab & looking for Cisco Call Manager free software license (What is Cisco has authorized for this purpose).
Is there any available?
Please help me.

Duplicate thread of
https://supportforums.cisco.com/thread/2181741
Do not SPAM the forums.

Cisco Call Manager 8.5 and Lync 2013

Dear all,
Our customer wants to integrate their Lync 2013 to the Cisco Call Manager 8.5.
Out of some not so recent information i thought that if u want to use the enterprise voice of lync you'll have to make a sip trunk between Cisco Call Manager & Lync 2013.
I think that this still counts, i've also heard that there have been a moderate amount of changes between cucm 8.5 and cucm 8.6 on matters of sip.
I'm unable to find them though, also what does CUCI - Lync do?
Kr,
Yannick Vranckx

Hi Yannick,
There can be three types of integrations between Lync and Cisco Systems
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http://www.cisco.com/en/US/docs/voice_ip_comm/cucilync/9/CUCI_BK_C0B36AC1_00_cisco-uc-integration-for-microsoft.pdf
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http://www.cisco.com/en/US/docs/voice_ip_comm/cucilync/9/CUCI_BK_C0545A41_00_cisco-uc-integration-for-microsoft.html
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HTH
Manish

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I was looking to see if there was a way to look at what devices request config files from a Cisco Call Manager TFTP server.
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Thanks in advance,
Robert

You could do this by doing a packet capture on the server as described in the link below
https://supportforums.cisco.com/docs/DOC-11599

Cisco Call Manager MIB and OID.

Hi,
One of our customer has developed their own NMS software to manage multiple OEM products.
They want to integrate Cisco Call Manager 7.0 and Cisco Router with the NMS software for monitoring/managing of Voice traffic.
The monitoring of CUCM 7.0 will consists of the following-
1. Call History
2. Missed calls.
3. Calls in progress,
4, Dropped Calls.
The Monitoring of Cisco Router will Consists of Interface statistics and Portwise Traffic statistics of LAN and WAN Ports.
I believe this monitoring is done through Call Detailed Record and if I will load the CDR MIBs in NMS software it will be able to log CRD logs from CUCM 7.0.
Please suggest that if the same is possible.??.
kindly help me in getting the MIBs/OIDs for the same.
Best regards,
Puneet K.

Hi,
For 200+ users you should better go with Cisco CallManager (CUCM). Although ISR G2 supports 250+ users, it will not provide clustering mechanism and additional HA capabilities as CUCM does.
You can read the Call Processing chapter of the CUCM SRND:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/9x/callpros.html
Hope to help, please remember to rate helpful posts.
Kind regards,
- Adrian.

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Hello
We are running a cluster of 3 servers with Cisco Call Manager version 6
I have noticed that the replication status is 3 on all servers and from the CM Database Status I can see queue of updates are stuck
I have restarted Pub and one Sub but the status is still 3 and queue status is still the same
Is there anything I can do to make it work?
Thank you

Thank you,
I will try them tomorrow, but I thought restarting the servers will also reset the replication
Btw, there was a time difference on the servers due to NTP failure and I have just noticed that Pub can not see one of the Subs, the replication status is 0 and
g_cucs01_ccm6_1_2_1000_13 2 Active Connected 0 Sep 15 10:21:37
g_cucs02_ccm6_1_2_1000_13 11 Active Connected 0 Sep 15 10:35:19
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Cisco Call Manager and LifeSize Endpoints

Hello dear support community,
last week I asked which version of Cisco Call Manager supports BFCP (https://supportforums.cisco.com/message/3966334).
Unfortunately I asked the wrong question.
As it turns out I just didn't need to know which version of Call Manager supports BFCP, which I know now, I also need to know if Call Manager is compatible with LifeSize systems?
Here is the setting, so you know what I'm dealing with:
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We tried it with our Call Manager (Ver. 9.0) and some LifeSize endpoints. As soon as the LifeSize endpoint uses CUCM as SIP registrar, the option to share the presentation is completely gone.
I guess the costumer switched sources from cam to pc. That would explain why he just sees either video or presentation. But, as you might have guessed, it's not an acceptable solution for the costumer.
And yes, we made sure that BFCP is enabled for the endpoints.
So, what I'm asking myself and you is:
Is this known? And more important, is there a reliable workaround?
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Best regards
Tobias

I've been down this road and when I asked the question Lifesize's stance was that it wasn't supported by THEM. I pointed out that CUCM now supports line-side BFCP but they essentially shrugged their shoulders. Either they are blatently disabling content sharing by virtue of using a SIP Proxy or they have a priorietary SDP/header that CUCM isn't passing through.
Either you can call Lifesize and shake them up a bit or you can wireshark the SIP dialog to see what the codec asks CUCM before disabling the sharing button. Once you know that you might be able to use SIP transparancy to pass the header through.

Cisco Call Manager Question

Hi,
I have a quick question on the Cisco Call Manger. Is it possible to have a Cisco call manager store a list of contacts, and then transfer all the list to any phone that registers to it? Furthermore, if this is possible, will the contacts be stored in the phones volatile or nonvolatile memory?
Thanks!
Billy

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these details are either entered manually by system admin
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HTH

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