Cisco Call Manager Backup (STI Backup)not working

Hi,
Can any one help me in locating some docs about troubleshooting stiback ultility.
The backup ultility is not taking the backup and also the "Bakup viewer" window does not show anything.
Thanks
chinmay

Try running stiback and stiview from your command line should remedy the problem. If it fails try upgrading the CCM.
Sometimes the mcafee virus scan which does heuristic scanning needs to be disabled. Heuristic scanning incorrectly interprets the activity of the global.asa file as a virus.

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Cisco Call Manager Administration Page Drop down menu not working

I'm running the mobile app browser on my Xoom tablet and when I log into Cisco Call Manager Administration page I get the menu's but it will not pull down the options. The same issue happens in google chrome. I use your browser on my desktop and have no issues logging into Cisco Call Manager Administration page and getting the drop down menu's to appear but the mobile version of your browser is not working. Is there a work around? I tried changing the UAString to Desktop, iPad etc and the issue is still there.

Thanks but I've tried all that. It happens in Chrome also. I've tried Opera and it works on that. I've read other forums and it looks like a Java script issue that Chrome and now Firefox Mobile cannot seem to resolve. My preference is Firefox and I'm sure as more tablets get out then this will be solved at some point. I just don't know how it is prioritized. I do know that in order for Androids to be viable in the business sector they need to address issues like these with a higher priority.

Hi Team, I wuold like to know if you have any app to make Firefox OS working with cisco Call Manager 10.5. Something like Cisco Jabber for Android or iOS.

I'm interesting on buying a Firefox Smart Phone, but
I would like to know if are any app to install on Firefox OS smart phone in order to work with cisco call manager 10.5.
Something like Cisco Jabber for Android o iOS.
Thanks,

Hi Itech,
If Cisco Jabber has a webapp, or mobile version of their website available, you should technically be able to access it through Firefox OS.
You may also search Firefox Marketplace for an alternative solution:
* [https://marketplace.firefox.com/]
- Ralph

Why is Time machine backup not working after Mavericks upgrade?

Why is Time machine backup not working after Mavericks upgrade?

I had the same problem due to the Fire Wire port. Apple tested it told me it is OK!, I tried a new cable, and have tested both ports on my back up device. I find it strange that as soon as I installed Mavericks. The drive does work using USB. It could be a coincidence, I don't absolutely know at this point, my back up drive ports could stop working, but I doubt it!

Backup not working for File Server

We have System Center 2012 Sp1 installed with Agent Version : 4.1.3453.0
We are protecting File Server which is member in DFS. We have Volume of More than 2TB and which is spanned accross multiple VHDs.
I am facing problem with Backup not working and DPMRA service is getting stopped unexpectedly. When i try to create recovery point manually i don't get option to syncrhonize the changes. 1st and 3rd option is geryed out.
I am getting Error on DPM as Affected area:   E:\
Description:   The replica of Volume E:\ on<ServerName> is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check. You can recover data
from existing recovery points, but new recovery points cannot be created until the replica is consistent.
For SharePoint farm, recovery points will continue getting created with the databases that are consistent. To backup inconsistent databases, run a consistency check on the farm. (ID 3106)
   DPM failed to communicate with the protection agent on <Server> because the agent is not responding. (ID 43 Details: Internal error code: 0x8099090E)
   More information
Recommended action:   1) Check recent records from the DPMRA source in the Application Event Log on FUSE.win2k.internal to find out why the agent failed to respond.
2) Make sure that the DPM server is remotely accessible from <Server>
3) If a firewall is enabled on the DPM server, make sure that it is not blocking requests from <Server>
4) Restart the DPM Protection Agent service on <Server>. If the service fails to start, re-install the protection agent.
   Synchronize with consistency check.
   Run a synchronization job with consistency check...
Resolution:   To dismiss the alert, click below
   Inactivate
I have Re-installed Agent but it is not helping.
I have Other Volume labeled as F: and sized at 600 GB. Backup of that Volume is working fine for Same server.
Please Suggest how to troubleshoot.
Thanks in Advance.
Swapnil
Thanks, Swapnil Prajapati

HI Chris,
Sharing files using Bluetooth
To share files using Bluetooth, you first need to make sure Bluetooth is turned on, and then use Bluetooth File Exchange to send a file.
To turn on Bluetooth:
Choose Apple menu > System Preferences and click Bluetooth.
Select the On checkbox. To allow other Bluetooth enabled devices to “discover” your computer and send files, also select the Discoverable checkbox.
Select “Show Bluetooth status in the menu bar” so you can quickly send files and perform other actions using the Bluetooth status menu in the menu bar.
To send files using Bluetooth:
Choose Send File from the Bluetooth status menu in the menu bar.
If the Bluetooth menu isn’t visible, choose Apple menu > System Preferences, click Bluetooth, and select “Show Bluetooth status in the menu bar.”
In the window that appears, select the file you want to send and click Send.
Select the device you want to send the file to and click Send.
If you don’t see the device you want to send the file to, make sure the device has Bluetooth turned on and is discoverable.
You do not need File Sharing turned on for Bluetooth technology.
Another way to share files between two Macs is How to use Firewire Target Disk Mode
Carolyn

API for Call Manager Backup

Hello All,
Is there any API available to take the back up from Cisco Call Manager (ranging from the version of 4.0 up to 7.0). My aim is to develop an application either in .NET or Java to take the back up from the call manager and restore the same.
I could get some information on Cisco Back up utilities. But for the automation purpose I am looking for using API in application so that it can be triggered at the desired time automatically.
Thanks and regards,
Ram

Hi Ram,
You may want to post this question under "IP Telephony" community. This is where call manager questions are posted.
thanks,
Hitesh

Cisco Call Manager replication issue

Hello
We are running a cluster of 3 servers with Cisco Call Manager version 6
I have noticed that the replication status is 3 on all servers and from the CM Database Status I can see queue of updates are stuck
I have restarted Pub and one Sub but the status is still 3 and queue status is still the same
Is there anything I can do to make it work?
Thank you

Thank you,
I will try them tomorrow, but I thought restarting the servers will also reset the replication
Btw, there was a time difference on the servers due to NTP failure and I have just noticed that Pub can not see one of the Subs, the replication status is 0 and
g_cucs01_ccm6_1_2_1000_13 2 Active Connected 0 Sep 15 10:21:37
g_cucs02_ccm6_1_2_1000_13 11 Active Connected 0 Sep 15 10:35:19
g_cucs03_ccm6_1_2_1000_13 19 Active Dropped 92939 Aug 20 07:51:14
g_cucs08_ccm6_1_2_1000_13 18 Active Local 0

Cisco call manager express : desactivate silencious mode in Ip telephony

Hello All,
I configured cisco call manager and it works well. I would like now not to allow users to make their phone in silencious mode by using down volum. May I do it with cisco commands lines? Thanks in advance for any help.
PS : I have a Cisco IOS Software, C2951 Software (C2951-UNIVERSALK9-M), Version 15.2(3)T1, REL
EASE SOFTWARE (fc1)
Regards.

Hi Carl Messer ,
just one doubt, in fast track method can we give any phone model with any protocol(sccp,sip) type as a reference?
for example for 8831 sip phone reference phone type given is 7937 which is a SCCP phone so my doubt if i gave 7975 sccp will it work?
from above thread:
voice register pool-type 8831
xml-config maxNumCalls 2
xml-config busyTrigger 1
xml-config custom sshAccess 0
num-lines 2
description Cisco IP Phone 8831
reference-pooltype 7937
voice register pool 1
busy-trigger-per-button 1
id mac ####.####.####
type 8831
number 1 dn 1
presence call-list
dtmf-relay rtp-nte
description 233
codec g711ulaw
no vad
Rgds
Vigeesh

Nortel Call CS 1000 / Cisco Call Manager

I know kind of a oxymoron, but currently tenants are to be only on Nortel. Now no other phone and this one in particular is having problems. But one is given to the manager to have Voicemail. But because nobody (including me) has any knowledge of Nortel except Cisco CUCM, a outsource tech directed the phone to be sent to the Call Manager(Cisco) as the rest of the city employees is on Cisco. Now it is not working and instead its going to 5117 when he goes to voicemail and not 1900 which is through Cisco Call Manager.
All I want is to get this Nortel phone and have it sent to the Call Manager (Ext 1900). I am using the web GUI so how do I get this done?
This topic first appeared in the Spiceworks Community

Hi!
Just for curiosity; why wouldn´t you install COP addon?

Is it possible to integrate Nokia E62 with Cisco Call Manager 4.x?

The Nokia E-61 can be integrated with Cisco Call manager 4.x using a Nokia Call Connect 1.0 client.
1.Is it possible to do the same with Nokia E62.If it can be done,what would be the requirements?
2.Is Nokia E-62 PDA a Cisco Compatible Extension device?

Thanks a lot for the prompt reply.You are right in saying that nokia and cisco are increasing the number of models supported.Infact the E65 has already joined the club.But my point of interest is the nokia E62 in particular.This Nokia E62 device
1) does not support WLAN interface(while E61,E65 does).
2) It is not Cisco Commpatible extension device.(I did not find E62 in the list of Cisco Compatible extensions.chk out the attachments for more info).
3)It is not compatible with Nokia Intellisync CAll Connect 1.0(while E61 and E65 are compatible.chk out the attachment for more info).
I found this rather weird and i wondered if Nokia E62 can be integrated with Cisco Call manager ,especially a device which is not Cisco compatible.The only possibility i can see from your answer is that the Nokia E62 might not be SIP enabled(correct me if i am wrong here!)
My objective is to send a message from a CUAE script to a nokia E62 device.Please excuse me if my posting is not in the right place.i would be highly grateful to you if you could give me pointers to an appropiate location where i can get my queries answered.

Cisco Call Manager and MGCP Question

Hello,
I appreciate if somebody can help.
Scenario:
Site 1 PSTN E1----VG----Call Manager----VG--- PABX---Site 2 PSTN1 E1
I have configured a dialing pattern on Cisco call manager 6.xxxxxx to Send to VG on Site1
Both VG routers are using MGCP with call Manager.
The problem if from Site 2 tries to call 6xxxxxx the call manager is not routing the call to the VG in site 1.
I did debug ccapi inout and on Site 2 VG the call response was the number unassigned. This means that the call Manager is searching the directory for the destination but it is not searching the route patterns.
Any ideas to override this and ask the call manager to check it's destination pattern?
Thanks,

Problem solved. The VG in Site 2 was in a CSS that is not allowed to dial PSTN.
Regards,

Cisco Call Manager free license for training purpose.

I am going to setup a Cisco IP-Telephoney lab & looking for Cisco Call Manager free software license (What is Cisco has authorized for this purpose).
Is there any available?
Please help me.

Duplicate thread of
https://supportforums.cisco.com/thread/2181741
Do not SPAM the forums.

Cisco Call Manager 8.5 and Lync 2013

Dear all,
Our customer wants to integrate their Lync 2013 to the Cisco Call Manager 8.5.
Out of some not so recent information i thought that if u want to use the enterprise voice of lync you'll have to make a sip trunk between Cisco Call Manager & Lync 2013.
I think that this still counts, i've also heard that there have been a moderate amount of changes between cucm 8.5 and cucm 8.6 on matters of sip.
I'm unable to find them though, also what does CUCI - Lync do?
Kr,
Yannick Vranckx

Hi Yannick,
There can be three types of integrations between Lync and Cisco Systems
1) Direct SIP Trunk between Lync Server and Call Manager - In this, we can setup shared line between Cisco extensions and Lync extensions, and Sip trunk between the servers. Any Cisco phone / Lync client can call each other vice-versa. Initial setup needs planning, but later it does not need much configurations in client side. The following document explains the configurations needed.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucilync/9/CUCI_BK_C0B36AC1_00_cisco-uc-integration-for-microsoft.pdf
2) CUCILYNC, which is like Cisco Jabber client but connects with Lync and Call Manager: Lync Client <----> CUCILYNC <-----> CUCM
In this option, a plug-in is installed in each client side. Although initial configurations is easier, each user needs to install the client and operate it. The below document explains the configuration and setup.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucilync/9/CUCI_BK_C0545A41_00_cisco-uc-integration-for-microsoft.html
3) RCC (Remote Call Plugin) which just provides basic call control feature but for that you need Cisco Unified Presence Server: Lync Client <----> CUPS <-----> CUCM
HTH
Manish

Cisco Call Manager MIB and OID.

Hi,
One of our customer has developed their own NMS software to manage multiple OEM products.
They want to integrate Cisco Call Manager 7.0 and Cisco Router with the NMS software for monitoring/managing of Voice traffic.
The monitoring of CUCM 7.0 will consists of the following-
1. Call History
2. Missed calls.
3. Calls in progress,
4, Dropped Calls.
The Monitoring of Cisco Router will Consists of Interface statistics and Portwise Traffic statistics of LAN and WAN Ports.
I believe this monitoring is done through Call Detailed Record and if I will load the CDR MIBs in NMS software it will be able to log CRD logs from CUCM 7.0.
Please suggest that if the same is possible.??.
kindly help me in getting the MIBs/OIDs for the same.
Best regards,
Puneet K.

Hi,
For 200+ users you should better go with Cisco CallManager (CUCM). Although ISR G2 supports 250+ users, it will not provide clustering mechanism and additional HA capabilities as CUCM does.
You can read the Call Processing chapter of the CUCM SRND:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/srnd/9x/callpros.html
Hope to help, please remember to rate helpful posts.
Kind regards,
- Adrian.

Cisco Call Manager and LifeSize Endpoints

Hello dear support community,
last week I asked which version of Cisco Call Manager supports BFCP (https://supportforums.cisco.com/message/3966334).
Unfortunately I asked the wrong question.
As it turns out I just didn't need to know which version of Call Manager supports BFCP, which I know now, I also need to know if Call Manager is compatible with LifeSize systems?
Here is the setting, so you know what I'm dealing with:
The costumer uses Cisco Call Manager (Ver. 9.1) as SIP registrar for his LifeSize endpoints. The problem is, when he is making a video conference (via SIP) and he wants to share a presentation, the other side either sees him or the presentation, but not both.
We tried it with our Call Manager (Ver. 9.0) and some LifeSize endpoints. As soon as the LifeSize endpoint uses CUCM as SIP registrar, the option to share the presentation is completely gone.
I guess the costumer switched sources from cam to pc. That would explain why he just sees either video or presentation. But, as you might have guessed, it's not an acceptable solution for the costumer.
And yes, we made sure that BFCP is enabled for the endpoints.
So, what I'm asking myself and you is:
Is this known? And more important, is there a reliable workaround?
Thanks a lot in advance.
Best regards
Tobias

I've been down this road and when I asked the question Lifesize's stance was that it wasn't supported by THEM. I pointed out that CUCM now supports line-side BFCP but they essentially shrugged their shoulders. Either they are blatently disabling content sharing by virtue of using a SIP Proxy or they have a priorietary SDP/header that CUCM isn't passing through.
Either you can call Lifesize and shake them up a bit or you can wireshark the SIP dialog to see what the codec asks CUCM before disabling the sharing button. Once you know that you might be able to use SIP transparancy to pass the header through.

Cisco Call Manager Backup (STI Backup)not working

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