Cisco CallManager 5.x Service Parameters

Nothing shows in Cisco CallManager Service Parameters when a service is selected (CM, Attendant Console, etc.). Has anyone seen this before?

Yes, the CM was setup by another vendor and has been running for a while. We will probably schedule a reboot, but I wanted to be sure there wasn't something else I could look at first.

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Cisco CallManager Installation

As new in Voice Networks, I have a question ! Is Cisco CallManager Solution must be installed on designated / cisco recomended hardware. I want to try it before going a head with buying stuff. Can i install it on my server machines with Windows 2000 Server ??
If any one was successfull please let me know.
thanks,
Shakeel

This is how to get CallManager 4.1.3 running on non-MCS server.
1. Install Windows 2000 server (15 gig partition). Make all passwords the same, including WIN2K account. (I used " cisco" )
2. Keep all the default installation components,
just add DHCP under Network Services,
and SNMP under Management and Monitoring tools.
3. Assign a static IP.
4. If installing in VMware, install VMware tools (under the main VM tab ) .
5. Install SP3 (at-least). (or make an win200 boot CD yourself with slipstream( google: XP slipstream)
6. Setup DHCP scope and options, don't forget to add the CISCO TFTP option 150
7. Copy the text below into a text file and name it with a .reg extension,
double click this file to make the changes to the registry.
7a) ccmreg1.reg
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
"Hardware"="MCS7825H02"
"Speed"="2268"
"Memory"="2048"
[HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]
"Version"="2000.2.6"
[HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Service Release]
"Version"="2000.2.6sr5"
7b) install win-OS-Upgrade-K9.2000-2-7.exe
7c) ccmreg2.reg
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
"Hardware"="MCS7825H02"
"Speed"="2268"
"Memory"="2048"
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Spirian]
"ProductKey"="BTOOVQESCCJUIEBI"
"Deployed"="0000000000000000"
8. copy c:\program\cisco\updates\2000 2.7sr5\shutdown.exe naar c:\utils
9. Install CallManager 4.1(3)
ccmsetup.exe
10. Go to Start >> Programs >> CCM 4 >> CallManager Administration and IE will open.
11. Go To Menu >> Application >> CCM Serviceability >> Tools >> Service Activation.
>>Click> on server u want to configure on left hand side.
>>Click> "Cisco RIS Data Collector" and press update.
>>Click> on all the services one by one and press update.
12. You should now have CallManager 4.1(3) running.
13. Upgrade OS and CCM with all patches if needed.
14 you can use P2V to make an copy of an working CM to a VMware machine

Maintaining the Directory in Cisco CallManager Attendant console

I have names in the directory of the cisco callmanager attendant console users that no longer work for the company. The numbers and names have been deleted from the call manager but not the directory used by the attendant console. How do I go about cleaning up the directory for the attendant console?

Hi,
Thanks for the doc..4* for the info.
This basically explains what I've checked already. Cynth, seeing as you've checked on the AC PC that there's no userlists file, and we now know you have 2 files present on the callmanager I would suggest the following to resolve your problem:
1) Delete both the AutoGenerated.txt and CorporateDirectory.txt from the CallManager Attendant Console directory (I've put the path in my previous post). You can copy them off this directory if you want a copy for keep safe.
2) Re-start the TCD service again.
3) Shut down the AC client and re-open it.
This should basically re-populate the directory on the CallManager (once you re-start the service). Then when you open up AC again it should copy across the up-to-date corporate directory list.
Please rate useful posts...

IPad air not recognized in Windows 7: Error: \SYSTEM\CurrentControlSet\Services\Bonjour Service\Parameters. Verify that you have sufficient access to that key, or contact your support personnel.

Hello everyone.. I recently bought iPad air and I am trying to connect it to my windows 7 notebook. And so I am trying to install itunes in windows 7. But I keep on getting the error message:
"\SYSTEM\CurrentControlSet\Services\Bonjour Service\Parameters. Verify that you have sufficient access to that key, or contact your support personnel."
I already did this: http://blogs.msdn.com/b/astebner/archive/2006/09/04/739820.aspx that was given in this thread:
https://discussions.apple.com/thread/1558225?tstart=0
But unfortunately I still get the error message during installation. If I ignore that and continue installation, iTunes is installed and seems to work. But my windows does not recognize my iPad. I read somewhere that iPad driver is in iTunes.
Please help... thank you very much.

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
 Cheers, Tom

List of all service parameters for Integrated ITS

Hi,
I am looking for the complete list of service parameters for Integrated ITS, with explanation about each of them. Ex: ~command, ~sap-user etc. I have tried searching in help.sap.com and in this forum and SDN blogs. I could find only some of them. I am not looking for anything particular right now. If I have the complete list it would help me to refer the list if I need any one in particular.
I would really appreciate if anybody can help me in this search.
Thanks & Regards,
Sudhakar.

Hello Sudhakar,
The best location for ITS Parameter documentation is the online SAP Library at http://help.sap.com/saphelp_nw2004s/helpdata/en/54/4d9993c6592941a407313a6763575c/frameset.htm
Here under "Configuration" you will find a list of parameters for developers and administrators.
Edgar

Request for any Best Practice document for configuring Service Parameters on CUCM 9.1.1

Hi Team,
Could you please send if you have any Best Practice document for configuring Service Parameters on CUCM 9.1.1. That would really help.
Thanks,
Guru

Hi
There's no 'best practice' as such, but there are a few that I think should be default:
Enabling CDR, On-Hook Pickup, CFwdAll Override... but really the settings are specific to the requirements of the deployment.
Aaron

Cisco CallManager RisPort Problem

Hi All,
In my company we are upgrading Cisco CallManager 4.1 to 5.0,In ccm5.0 How to get the Real Time Information(like Ip address of the Phone). iam using SOAP to interact with CCM 5.0 if anybody worked on this , please send me the sample code for this it is very useful for me
Thanks in advanced
Regards,
Ravindra
my personal mail id:[email protected]

Create the CDR database manually by following the steps below:
Go to Start --> Microsoft SQL --> sql query analyser
Click on file -- open --- goto c:\program files\cisco\bin\ ---- select CDR --- click open and execute the sql query
Then try to install CAR again.
HTH
//Jorge

Cisco ISE Enpoint Protection Services (EPS)

Hi
I've got a question of understanding to the Cisco ISE (Endpoint Protection Services).
I am looking for an Integrity check for client systems. I have read of EPS.
Is EPS for checking the Integrity of client systems or only to block client by her IP or Mac? I found some instructions for configuring EPS, but never a server is specified, which verifies the integrity (eg, Microsoft WSUS, Avira ...). Can someone explain the exact use of EPS?
Thanks for any help.
Marco

What you are looking for is the posture-service which tests the clients for integrity/compliane based on your policy.
And you are right, the EPS in ISE is more a tool to assist you to efficently block systems that you found to be malicious for example.
Don't stop after you've improved your network! Improve the world by lending money to the working poor:
http://www.kiva.org/invitedby/karsteni

Cisco Works Daemon Manager Service down after deleting Syslog files

Dears,
Cisco Works Daemon Manager Service is not comiing up after deleting the syslog.log files from NMSroot, al other services are comes up except this.
please help ...
Rgds
Aslam

Not sure what is happening, but I see several services that should be started by the daemon manager, that are already started!!
You best stop them, make sure the services are set to manual except daemon manager, tftp syslog and rcp who are automatic.
Then I suggest to reboot server. If the daemon manager still can start run the resetcasuser.exe in \CSCOpx\setup\support\ and try again.
Cheers,
Michel

Cisco CallManager 4.1

Hello.
I am sorry for bad English. At me such question:
As in "Cisco CallManager 4.1" in "Device Defaults Configuration" to add phone support cisco 7925
By default such support is not present, it is possible to look a picture in an investment.
Thanks

Greetings.
Yes, on tftp all is good, all files for an insertion 7925 are present. Here the list of files: CP7925G-1.3.2.LOADS, TNUXH-1.3.2.SBN, TNUXRH-1.3.2.SBN, SYSH-1.3.2.SBN, WLANH-1.3.2.SBN, APPSH-1.3.2.SBN, GUIH-1.3.2.SBN.
In adjustment «Device Defaults Configuration» under cisco 7921 has substituted file CP7925G-1.3.2.LOADS, does not work, on phone the message «failure of updating of microprocessor maintenance» stands out
And devices cisco 7921 at reboot begin перепрошиваться under 7925 but too there is an error.
While leaves nothing!!!.
Like all I do correctly.

Cisco 7600 Series Ethernet Services cards types & queue values

Hello,
There is different types for the Cisco 7600 Series Ethernet Services cards.
( More expensive cards with high queue values and less expensive cards with
low queue values.)
http://www.cisco.com/en/US/prod/collateral/routers/ps368/data_sheet_c78-549419.html
Hardware queues
ES Plus XT 40G line cards
• 128,000 ingress queues
• 256,000 egress queues
ES Plus XT 20G line cards
*• 64,000 ingress queues*
• 128,000 egress queues
Hierarchical QoS (H-QoS)
http://www.cisco.com/en/US/prod/collateral/routers/ps368/data_sheet_c78-570730.html
Hardware queues
Cisco 7600 Series ES Plus Transport 40G and 20G Line Cards
*Supporting up to 16 level 4 queues per physical port*
Hierarchical QoS (H-QoS)
Low queue cards have got only 4 queues per physical port. High queue cards
have got minimum 64.000 queue. This is very huge difference. In what kind
of scenario do we have to use the High queue cards ? Could you give some
examples please ? Kind Regards.
Burak

HI Burak,
Each time you configure a class with bandwidth allocation or shaping,.. a queue will be used so if you use such card to provide QoS for a lot of subscribers sharing the same interface, you will need a lot of them !!
HTH
Laurent.

Cisco Callmanager Amtskopfanzeige

Hallo zusammen
wir haben ein kleines Problem in unserer Telefonanlage und zwar...
Bei ankommenden Anrufen per Handy werden ja 2 Nullen von der Telefonanlage vorne angehängt.
Wenn jetzt Handys mit Amtskopfanzeige (Rufnummer Anzeige bei Weiterleitung – Telekom option) auf einem Telefon(mit Weiterleitung auf Handy) anrufen, werden diese 2 Nullen noch angehängt.
Siehe hier:
0151xxxxx -> 089xxxxxxx (Weiterleitung -> 0175xxxxx) = +49 (0) 0175xxxxxx (am Handy)
Somit wird die Nummer falsch angezeigt und kann auch nicht zurück gerufen werden.
Cisco Callmanager
System version: 6.0.1.2000-3
Habe auch schon ein paar Sachen in den Routepattern probiert aber ich komme irgendwie nicht weiter.
Vielen Dank und Gruß
Harald

Yes, the CM was setup by another vendor and has been running for a while. We will probably schedule a reboot, but I wanted to be sure there wasn't something else I could look at first.

Cisco Unified CCX Database service Out

Hello everyone!
I have a strange problem regarding Cisco Unified CCX Database service.
Situation is the following:
UCCX 8.5.1 in HA Cluster
And from time to time, on 1st UCCX Cisco Unified CCX Database is going OUT OF SERVICE.
In CLI utils service list shows that service is STARTED, but in Web-Interface is OUT OF SERVICE.
Whether I restart it through CLI or Web, it stays in INITIALIZING status in Web, but in CLI is STARTED!!
After restart of the system everything goes back like it should be.
Don't see anything unusual in logs.
Any similar experiences? .... Any help or hint is appreciated!!
Thank you
A

Hi
I've seen this several times on 8.5... a reboot of the affected node brings it back until it decides to fail again. A bug for sure, but I've not had the chance to open a TAC case for it yet...
Aaron HarrisonPrincipal Engineer at Logicalis UK
Please rate helpful posts...

Cisco Callmanager Version 9.X on Custom Made Server

Hi Cisco
May i know can we install Cisco Callmanager version 9.X on custom made server? i plan to buy one of custom made server from third party with free dos.
Then i want to buy cisco callmanager version 9.x software to install on the custom made server. Is it possible?
Since Cisco camoe out with UCS server all the callmanager was install with vmware platform. Is it possible i install the callmanager version 9.x into custom made server with free dos.
Then i install the callmanager version 9.X into the custom made server.

UCS are only for virtualised applications, they are different from the old appliance based MCS servers. You'll need to buy UCS server, VMware licenses etc.
You can look into Cisco BE6k for that many users. BE6k is basically a UCS C220 server (other than small which is UCS E160D blade server) that comes as a bundled solution, with pre-installed VMware, pre-loaded software (CUCM, CUC, UCCX etc. install media) and normally a starter 25 licenses (you can buy additional add-on licenses as per need) so review the BE6K and see if that fits your needs. It comes in small, medium etc. different capacities.
I would also recommend installing the latest version of CUCM which is 10.5, if you have no particular reason to stick to 9.1.
Ref: http://www.cisco.com/c/en/us/products/collateral/unified-communications/business-edition-6000/data_sheet_c78-717454.html
Please do rate all helpful posts and mark the thread as answered if you have no other queries.
-Terry

Cisco CallManager 5.1.3 Migration to CUCM 8.6

Hello
I am trying to migrate a Cisco Call Manager v5.1.3 to a new CUCM v 8.6 running on a VM.
I made a DSR backup from Call Manager v5.1.3 and try to install it in a VM running the same version (5.1.3) but I am receiving the following error message:
At least one of the servers which was requested to be restored is not connected: CUCMPUB. This may be due to Master or Local Agent being down., Restore Completed...
Any ideas about how to upgrade this server in a VM? I would not like to upgrade the production server...
Thanks in advance
Miguel Neira

Thanks for your response
The services are running...
Backup and Restore Services
Service Name Status
Cisco DRF Master
Running
Cisco DRF Local
Running

Cisco CallManager 5.x Service Parameters

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