Cisco callmanager config- Reg

Hi,
I have configured the Cisco 2821 Router with call manager express 4.2 (with PRI Voice)
I have a problem two problem now.
1. when i called from out side to this PRI line. It takes more time to ring the extensions
2.It has totally 7 digit number (XXXXYYY). When i dial the first 4 digit, i get the encage tone from out side. So our customer feel that , this line is dead.
Please give some idea to resolve this problem.
Have a nice day...
Regards,
Sampathkumar.R

Hi Sampathkumar.R,
Thank you for your question.  This community is for Cisco Small Business products and your question is in reference to a Cisco Elite/Classic product.  Please post your question in the Cisco NetPro forums located here: http://forums.cisco.com/eforum/servlet/NetProf?page=main  This forum has subject matter experts on Cisco Elite/Classic products that may be able to answer your question.
Regards,
Cindy Toy
Cisco Small Business Support
Community Manager

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    [ Fri Aug 26  11:30:26 CEST 2011 ],DEBUG,[Thread-956],com.cisco.nm.xms.xdi.transport.cmdsvc.LogAdapter,debug,31,Checking for user prompt : username:*
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