Cisco CME integration with NICE recorder

Hi Team,
Please let me know if we can integrate Cisco CME with NICE recorder. If yes, please share the steps involved in configuration on CME side and NICE.
Warm Regards,
Dinesh Rathi

Hi Anas,
If the panasonic prtocol is H323 will be no problem the CME dial peer will configure as below:-
dial-peer voice 121 voip
translation-profile outgoing prefix
destination-pattern x..
session target ipv4:192.x.x.x
dtmf-relay h245-alphanumeric h245-signal
but if the panasonic protocol is SIP the configuration on CME will be as below:-
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
registrar server expires max 250 min 200
no call service stop
dial-peer voice 2000 voip
destination-pattern y...
session protocol sipv2
session target ipv4:172.x.x.x
dtmf-relay sip-notify
codec g711ulaw
no vad
So please can you advise for the above if the two options are right or not??
Thanks

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Integration with SAP Records Management

Dear SAP gurus,
We are in SRM 7 EHP 1 with backend ECC 6 EHP 5. We are exploring PPS (Procurement for Public Sector) feature in SRM. We see that using PPS we can have integration with SAP Records Management. To be honest, I never see SAP Records Management so we want to confirm the functionality. Our legacy system require a electroning filing system, in which all documents related to procurement is scanned (whether it is document from system, or the one created manually), and then stored in a server in a pdf format.
Does SAP Records Management have this functionality in which it stores the pdf doc inside one server? If not, what is exactly the functionality of SAP Records Management?
Best regards,
John

Hi,
SAP Record Management is now known as SAP NetWeaver Folders Management.
Contact your NetWeaver consultant to imlement SAP NetWeaver Folders Management.
Some important links:
1. http://wiki.sdn.sap.com/wiki/display/HOME/SAPRecordsManagement
2. http://www28.sap.com/businessmaps/0531547C7FE54C6A9E9B5850836F5E43.htm
3. http://help.sap.com/saphelp_nw04/helpdata/en/f5/18fc39eb31a700e10000000a11402f/frameset.htm
Regards,
yaniVy
reward if helps

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Can cisco works be integrated with MARS. I mean cisco works is acting as a syslog server for some switches. Can mars pull the records from Cisco Works and use it for its co-relation

As Michael pointed out, configuring two syslog destinations on your switch is possible, and allows the switch to send to both CiscoWorks and CS-MARS simultaneously. This affords the safety that should one system be down, the other system will continue to receive syslog events from the switches. Should you not wish to configure two logging destinations on your switch, you could configure your switches to send their syslogs to CS-MARS and configure CS-MARS to relay the received syslog messages to CiscoWorks. This options is outlined in the CS-MARS user guide:
http://www.cisco.com/en/US/docs/security/security_management/cs-mars/6.0/user/guide/combo/cfgOver.html#wpmkr181270
Scott

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I have phoenix application which is based on ISO 8583.
I have to integrate Contact-Center IVR solution with it.
I wanted to know, if such an itnegration was ever developed earlier and is it provided by CISCO or by 3rd party?
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Thanks

I know this already.
The problem is specifically about integration with Phoenix.
If you have or anyone who has some knowledge on the Phoenix side of integration as well.
What CISCO is offering, I know that.
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Can Cisco ISE be integrated with a third-party firewall (such as Checkpoint), to provide authentication/authorization services to remote VPN user devices (based on device MAC address)?
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Thank you in advance.

Rui,
I do not think the vpn client sends the ip address in a called-station-id, that might be the public ip address that the client is initiating the request from. If you have an existing radius server or can run a packet capture you should be able to verify that.
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CME integration with NEC Neax 2000 IPS

I'm looking for a starting point in setting up some kind of link between CME and the NEC. It really doesn't matter if the link is T1 based or IP based. All I really need is to be able to dial from one system to the other and have the calling number show up on caller-id.

The link between NEC & CM is T1 based.
Setup for an end-to-end interoperability with Cisco Unified Communications
Manager Express Release 4.1 connected to the NEC PBX via 2801 T1 QSIG link.
For further information click this link.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/pbx/interop/notes/625258nt.pdf

Cisco ISE integration with AD fails

Cisco ISE Ver: 1.1.2.145
Windows : Win 2003 Server
I am attempting to integrate ISE with AD, but ISE won't join AD and joining attempts fails, though I am able to add same domain as external LDAP identity store ?
1.user used to join the domain has admin permission on AD
2. ISE resolved the domain correctly
3.There is a firewall inbetween ISE (192.168.100.10) & AD (172.16.100.1), but all the traffic are permited.
4. No NATing taking place, Firewall is forwarding all trafic between ISE & AD
Can't really understand why AD connection fails
From ISE Interface - Detailed Test Connection
Adinfo (CentrifyDC 4.5.0-357)
Host Diagnostics
Uname: Linux Iseadn 2.6.18-274.17.1.el5PAE #1 SMP Wed Jan 4 22:49:48 EST 2012 I686
OS: Linux
Version: 2.6.18-274.17.1.el5PAE
Number Of CPUs: 1
IP Diagnostics
Local Host Name: Iseadn
Local IP Address: 192.168.100.10
FQDN Host Name:iseadn.gnet.cp
Domain Diagnostics
Domain: Gnet.cp
Subnet Site: Default-first-site-name
    DNS Query For: _ldap._tcp.gnet.cp
    Found SRV Records:
      Gnet.cp:389
Testing Active Directory Connectivity:
    Domain Controller: Gnet.cp
      Ldap:      389/tcp - Good
      Ldap:      389/udp - Good
      Smb:       445/tcp - Good
      Kdc:        88/tcp - Good
      Kpasswd:   464/tcp - Good
      Ntp:       123/udp - Good
Domain Controller: Gnet.cp:389
    Domain Controller Type: Windows 2003
    Domain Name:            GNET.CP
    IsGlobalCatalogReady:   TRUE
    DomainFunctionality:           2 = (DS_BEHAVIOR_WIN2003)
    ForestFunctionality:           0 = (DS_BEHAVIOR_WIN2000)
    DomainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Forest Name: GNET.CP
    DNS Query For: _gc._tcp.GNET.CP
Testing Active Directory Connectivity:
Forest Name: GNET.CP
Kerberos Error: Rc=-1765328377 SASL Bind To Ldap/[email protected] - GSSAPI Mechanism With Kerberos Error : Server Not Found In Kerberos Database
Computer Account Diagnostics
Not Joined To Any Domain
System Diagnostic
Not Joined To Any Domain
Centrify DirectControl Status
Not Joined To Any Domain
Licensed Features: Enabled
SELinux Status:                 Disabled
Amavis1.1.0
Ccs1.0.0
Clamav1.1.0
Dcc1.1.0
Dnsmasq1.1.1
Evolution1.1.0
Ipsec1.4.0
Iscsid1.0.0
Milter1.0.0
Mozilla1.1.0
Mplayer1.1.0
Nagios1.1.0
Oddjob1.0.1
Pcscd1.0.0
Postgrey1.1.0
Prelude1.0.0
Pyzor1.1.0
Qemu1.1.2
Razor1.1.0
Ricci1.0.0
Smartmon1.1.0
Spamassassin1.9.0
Virt1.0.0
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From Ad-agent log

Hi Jallaluddin
I work for Centrify Support and saw your posting. Here our analysis on checking the adlogs.txt.zip:
Server not found in Kerberos database" (reference base/adbind.cpp:495 rc: -1765328377)
That error is likely coming from the KDC - meaning there is some problem with server side SPNs
We need the following:
1) A network trace.
2) adcheck output.
3) adinfo --support output
4) Run dcdiag or netdiag on the server side.
Also we partner with Cisco and so would it possible to work with your partners and I am pretty sure they have seen this before with DC issues etc. Can you please work with them and see?. TIA
Best Regards
Raghu Srinivasan

Cisco ISG Integration with AAA & Policy Server

Hi,
We are integrating Cisco ISG (IOS XE - ASR1001) with AAA and Policy Server.   we have below to specific service provider requirement.
1. TAL - Transparent Automatic Subsriber for Range of IP or Pool of IP - how we add such identifier in Policy/Control Maps as attibute handshake with AAA
2. Different QoS Enforcement to Single User based on Day and Night Time.. what logic should be used??
Note: The Subscribers are from wired network and DHCP controlled.
Please help, Thanx in advance...
Bhavesh

Dear Bhavesh,
     Try with this it is working & tested policy for TAL & ISG ASR 1001.
QoS will be work with Radius request & will apply on online user with diffrent plan.
class-map type traffic match-any PPPOE
match access-group output name PPPOE-out
match access-group input name PPPOE-in
class-map type control match-any TAL
match source-ip-address 30.30.30.0 255.255.255.0
class-map type control match-all IP_UNAUTH_COND
match timer IP_UNAUTH_TIMER
match authen-status unauthenticated
class-map type control match-all PPPOE-CON
match media ether
match authen-status unauthenticated
match protocol ppp
policy-map type control PPPOE-USR
class type control always event timed-policy-expiry
10 service disconnect
class type control always event account-logoff
10 service disconnect delay 2
class type control always event quota-depleted
10 set-param drop-traffic TRUE
class type control always event session-start
10 authenticate aaa list PPP-USR
class type control always event service-start
20 service-policy type service identifier service-name
class type control always event service-stop
1 service-policy type service unapply identifier service-name
policy-map type control TAL_IP_POLICY_RULE
class type control IP_UNAUTH_COND event timed-policy-expiry
10 service disconnect
class type control TAL event account-logoff
10 service disconnect delay 5
class type control TAL event session-start
30 authorize aaa list AAA-STATIC password cisco identifier source-ip-address
50 set-timer IP_UNAUTH_TIMER 5
class type control TAL event session-restart
30 authorize aaa list AAA-STATIC password cisco identifier source-ip-address
50 set-timer IP_UNAUTH_TIMER 5
class type control TAL event quota-depleted
10 set-param drop-traffic TRUE
class type control TAL event service-start
10 service-policy type service identifier service-name
bba-group pppoe global
virtual-template 1
interface GigabitEthernet0/0/0
ip address 10.10.10.2 255.255.255.0
no ip proxy-arp
negotiation auto
interface GigabitEthernet0/0/1
ip address 30.30.30.1 255.255.255.0
negotiation auto
pppoe enable group global
service-policy type control TAL_IP_POLICY_RULE
ip subscriber routed
initiator unclassified ip-address
interface GigabitEthernet0/0/2
ip address 172.16.1.1 255.255.255.0
negotiation auto
interface GigabitEthernet0/0/3
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/0
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/1
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/2
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/3
no ip address
shutdown
negotiation auto
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
interface Virtual-Template1
ip dhcp relay information trusted
ip unnumbered GigabitEthernet0/0/1
ip helper-address 10.10.10.1
timeout absolute 43200 0
peer default ip address dhcp
ppp mtu adaptive
ppp authentication pap
ppp authorization PPP-USR
service-policy type control PPPOE-USR
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 0.0.0.0 0.0.0.0 172.16.1.2
ip access-list extended DROP-in
deny   ip any any
ip access-list extended DROP-out
deny   ip any any
ip access-list extended PPPOE-in
permit ip any any
ip access-list extended PPPOE-out
permit ip any any
vishal lumbhani

Cisco WCS integration with SNMP based monitoring

I am looking for a solution to integrate Cisco WCS with any SNMP based monitoring solution. My requirement is below,
- Alerts for Access points up/down should be picked up by an alerting system in its console through SNMP.
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Currently all access points are configured on LWAP mode under a wireless controller. Can i configure APs individually for SNMP and get it monitored through the 3rd party monitoring tool.
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http://www.cisco.com/en/US/docs/wireless/mse/3350/6.0/CAS/configuration/guide/msecg_ch2_CAS.html

Cisco MSE3310 integration with WCS configuration procedures

Dears,
Kindly I have a Cisco WCS configured now I brought Cisco MSE3310 and I need to configure it for IPS, so please can you support me with configuration procedures for the configuration specially for the IPS and how is it will work.
Thanks for your support,

http://www.cisco.com/en/US/docs/wireless/mse/3350/6.0/CAS/configuration/guide/msecg_ch2_CAS.html

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HI Experts,
i have a scenario where the requirement is to integrate the ISE device with SMSpasscode device which will trigger the OTP to the mobile devices
Currently i have my authentication configured to work with the AD
When my VPN users connects its authenticates against AD and the users get the access .
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Thanks in advance
Angus

Hi all
I am working exactly for a month on this topic with no success.
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Gunnar, do CISCO clearly says it is not able to participate to such setup?
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WebApplication send login+password (LDAP) to ISE
ISE checks the credentials and if it is OK forward the request to VASCO
VASCO does not check for password but generate the OTP and send it via SMS
VASCO replies with a access-challenge
ISE forward the challenge to Web Application
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All the flow is working if the user enters a passcode
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Time event C019 integration with results recording

Hi ,
Posted this in the QM forum and got no response so reposting it here. I am asking for a discrete manufacturing scenario. Does any one know how to integrate CO19 time event confirmation with the results recording transaction. Usually on the mfg floor the mfg people will do in process inspection. They are used to more of a clock in clock out way of working. They clock into the operation, they do the manufacturing activities and then they do the inspection activities. Once both are done they clock out and the material moves to the next operation. I knoe we can tie in manufacturing confirmation (CO11N) transaction with the results recording for inspection points. But I am looking to tie in the CO19 time event transaction to do the clock in clock out and tie it with the inspection point results recording transaction. The operators on the floor do not want to go to mutliple transactions to record thier time on that operation. Do you know how that can be done and if its even possible ?
Also do we have to use inspection points or can we do it without inspection points ?.
Thanks

GS, Time events are always tied to a record group technically and this prohibits free/extended usage of the transaction compared to say CO11N.
Explore further on the details provided in the sap help site which states,
'You can only confirm quantities when you confirm processing time events.
You can only confirm activities that cannot be assigned to a particular record type group (Set-up,processing, teardown) by using the time event ‘Variable activity’. The confirmed value is assigned to corresponding value in the standard value key parameters'..

CISCO IPCC integration with TTY

Hi every one,
How can we integrate TTY devices to IPCC environment.
what are all the supported devices and softwares required
Thaks in advance
yugi.

if your TTY attaches to one of the IP phones currently
on the Cisco SW \ HW Compatibility Guide matrix, the IP phone and the
TTY should function fine. If it is utilizing a device that is not on
the Compatibility guide, then it is not supported. Here is the URL link to the Cisco SW \ HW Compatibility Guide, which
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Ask the Expert: C-Series Integration with Cisco Unified Computing System Manager

Welcome to the Cisco Support Community Ask the Expert conversation. This conversation is an opportunity to learn and ask questions about Cisco C-Series Integration with Cisco Unified Computing System® Manager (Cisco UCS® Manager) with Cisco experts Vishal Mehta and Manuel Velasco.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (Cisco IMC). When a C-Series rack-mount server is integrated with Cisco UCS Manager, the IMC no longer manages the server. Instead you will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager command-line interface (CLI).
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management. The following are the connectivity modes:
Dual-wire management (shared LAN On Motherboard [LOM]): Shared LOM ports on the rack server are used exclusively for carrying management traffic.A separate cable connected to one of the ports on the Payment Card Industry Express (PCIe) card carries the data traffic.
SingleConnect (Sideband): Using Network Controller Sideband Interface (NC-SI), the Cisco UCS Virtual Interface Card 1225 (VIC1225) connects one cable that can carry both data and management traffic.
Direct Connect Mode: Cisco UCS Manager Version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization Technical Assistance Center (TAC) team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco Nexus® 5000, Cisco UCS, Cisco Nexus 1000V, and virtualization. He presented at Cisco Live in Orlando 2013 and will present at Cisco Live Milan 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in electrical and computer engineering and has CCIE® certification (number 37139) in routing and switching and service provider.
Manuel Velasco is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco UCS, Cisco Nexus 1000V, and virtualization. Manuel holds a master’s degree in electrical engineering from California Polytechnic State University (Cal Poly) and CCNA® and VMware VCP certifications. Remember to use the rating system to let Vishal and Manuel know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center, under subcommunity, Unified Computing, shortly after the event. This event lasts through May 23, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

Hello Sebastian,
The different modes of connecting C-Series with UCSM come into play depending on the type of infrastructure you already have along with C-Series and NIC model.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (CIMC) .
Powerful features provided by Cisco UCS Manager can be leveraged to manage C-Series server by integrating C-Series Rack-Mount Server with UCSM.
This not only gives you rich-feature set but also one management plane to operate UCS-B Series Chassis and UCS-C Series Rack Server.
You will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager CLI.
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management.
The following are the connectivity modes:
• Dual-wire Management (Shared LOM):
Shared LAN on Motherboard (LOM) ports on the rack server are used exclusively for carrying management traffic. A separate cable connected to one of the ports on the PCIe card carries the data traffic. Using two separate cables for managing data traffic and management traffic is also referred to as dual-wire management.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0100.html
This mode is recommended when you have C-Server which does not have or cannot support VIC 1225 card (such C-200 server)
• SingleConnect (Sideband):
Using Network Controller Sideband Interface (NC-SI), Cisco UCS VIC1225 Virtual Interface Card (VIC) connects one cable that can carry both data traffic and management traffic.
This feature is referred to as SingleConnect.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_011.html
This most recommended Integration model when using FEX and VIC 1225 card
• Direct Connect Mode:
Cisco UCS Manager release version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
This mode will eliminate the need for FEX module as Servers are directly plugged into the base ports of Fabric Interconnect
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0110.html
Please let us know if you need more information. Thank you!
Thanks,
Vishal

Nice recording and CCM integration

Has anybody done an intergration with CCM and Nice recording. we have issue to use IP phone service to do recording. When press that service link it came back error. Thanks

Hi,
I did this integration and I had some problems, but now it works. Can you proide more info about CCM XML service configuration?

Cisco CME integration with NICE recorder

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