Cisco Commerce Build & Price: BOM Upload not working

Hi,
In "Cisco Commerce Build & Price" (https://apps.cisco.com/ccw/cpc/home.do) we can prepare Estimates for using in CCW
There are several options for importing saved configurations to Estimate
One of them - BOM Upload.
Some time ago this option works about perfectly.
But now, xls-file upload ends with error message
     error.BomUpload.emptyFile
I'm using "Cisco Commerce Build & Price" in Mozilla Firefox
I try to use Internet Explorer, but  BOM Upload never ends in IE.
Could you check what happened to "BOM Upload" in  "Cisco Commerce Build & Price" ?
Could you advise something to use this tool?
BR,
Alexander

Hello Alexander,
Good Day!
We sincerely apologize for the inconvenience however we would like to suggest  to open a CCW enhancement in Cisco Commerce Worksapce Support Team. Either create case by sending an email at [email protected]/[email protected] or by calling us at 1-800-553-6387 options 2 and 3.
Kindly put in the case or by informing the agaent to be aware that this request in for "CCW Enhancement Case"
No matter which method you decide to create your case; CCW Support will serve as your first point of contact. They will then route your enhancement request on to the appropriate party for review.
We hope that this answer your query
Kind Regards,
Jen

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    TWS Computer Services Limited
    cid:[email protected]
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