Cisco CP-78XX SIP Phone Pickup Not Work on CME

Question

Hi,
I configured some SIP phones (CP-7821, CP-7841) with pickup function. Is it the Pickup / GPickup soft keys not function as the SIP phone? If yes, then I can use the FAC to access that? And I tried the FAC std. / custom as the pickup / gpickup  .. both not work ... I don't know how to use the FAC on CME? As the FAC std., if I pickup local, that I should press (**3) > call?
Ref.:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmecover.html#45535
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeadm/cmefacs.html#30064
This is the configuration:
CME-SIP-Phone#sh run
Building configuration...
Current configuration : 5413 bytes
! Last configuration change at 11:06:12 UTC Fri Nov 28 2014 by mtlops
version 15.4
no service pad
service tcp-keepalives-in
service tcp-keepalives-out
service timestamps debug datetime msec localtime show-timezone
service timestamps log datetime msec localtime show-timezone
service password-encryption
service sequence-numbers
hostname CME-SIP-Phone
boot-start-marker
boot system flash:c2900-universalk9-mz.SPA.154-2.T1.bin
boot-end-marker
! card type command needed for slot/vwic-slot 0/0
enable secret 5 $XXXXXXXXXXXXXXXXXXXXXXXX
aaa new-model
aaa authentication login default local
aaa authorization console
aaa authorization exec default local
aaa session-id common
ip cef
no ipv6 cef
multilink bundle-name authenticated
stcapp feature access-code
voice-card 0
 dspfarm
 dsp services dspfarm
voice service pots
voice service voip
 ip address trusted list
  ipv4 10.118.0.0 255.255.255.0
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 supplementary-service h450.12
 no supplementary-service h225-notify cid-update
 redirect ip2ip
 fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
 h323
  no h225 timeout keepalive
  call preserve
 sip
  bind control source-interface GigabitEthernet0/0
  bind media source-interface GigabitEthernet0/0
  registrar server expires max 600 min 60
voice class codec 1
 codec preference 1 g711ulaw
 codec preference 2 g711alaw
 codec preference 3 g729r8
voice class h323 1
  h225 timeout tcp establish 3
  call preserve
voice class custom-cptone ABC-Company
 dualtone disconnect
  frequency 425
  cadence 500 500
voice register pool-type  7821
 description Cisco IP Phone 7821
 reference-pooltype 6921
voice register pool-type  7841
 description Cisco IP Phone 7841
 reference-pooltype 6941
voice register global
 mode  cme
 source-address 10.118.0.10 port 5060
 timeouts interdigit 2
 max-dn 200
 max-pool 100
 authenticate register
 authenticate realm all
 timezone 42
 time-format 24
 date-format D/M/Y
 mwi stutter
 mwi reg-e164
 voicemail 5000
 call-feature-uri pickup http://10.118.0.10/pickup
 call-feature-uri gpickup http://10.118.0.10/gpickup
 tftp-path flash:
 file text
 create profile sync 0001170446349417
 ntp-server 10.118.0.10 mode unicast
 ip qos dscp af11 media
 ip qos dscp cs2 signal
 ip qos dscp af43 video
 ip qos dscp 25 service
 camera
 video
voice register dn  2
 number 1000
 pickup-call any-group
 pickup-group 1
 name BB Leung
 label BB Leung
voice register dn  3
 number 1001
 pickup-call any-group
 pickup-group 1
 name CC Chan
 label CC Chan
voice register dn  4
 number 1002
 pickup-call any-group
 pickup-group 1
 name DD Leung
 label DD Leung
voice register dn  50
 mwi
voice register template  1
 softkeys hold  Newcall Resume
 softkeys idle  Newcall Redial Gpickup Pickup Cfwdall DND
 softkeys seized  Cfwdall Endcall Redial
 softkeys connected  Confrn Endcall Hold Trnsfer
voice register pool  1
 busy-trigger-per-button 1
 id mac A8XX.XXXX.XXXX
 type 7841
 number 1 dn 2
 template 1
 dtmf-relay sip-notify
 username 1001 password 112233
 codec g711ulaw
 no vad
voice register pool  2
 busy-trigger-per-button 1
 id mac 50XX.XXXX.XXXX
 type 7841
 number 1 dn 3
 template 1
 dtmf-relay sip-notify
 username 1002 password 112233
 codec g711ulaw
 no vad
voice register pool  3
 busy-trigger-per-button 1
 id mac 00XX.XXXX.XXXX
 type 7821
 number 1 dn 4
 template 1
 dtmf-relay sip-notify
 username 1003 password 112233
 codec g711ulaw
 no vad
license udi pid CISCO2921/K9 sn FHK1407F25D
license accept end user agreement
license boot c2900 technology-package uck9
hw-module pvdm 0/0
hw-module sm 1
username mtlops privilege 15 secret 5 $1$0qqx$1WGdfRW.flJrwmY7k8eUy0
redundancy
interface Embedded-Service-Engine0/0
 no ip address
 shutdown
interface GigabitEthernet0/0
 ip address 10.118.0.10 255.255.255.0
 duplex auto
 speed auto
interface GigabitEthernet0/1
 no ip address
 shutdown
 duplex auto
 speed auto
interface GigabitEthernet0/2
 no ip address
 shutdown
 duplex auto
 speed auto
interface SM1/0
 no ip address
 shutdown
 service-module fail-open
interface SM1/1
 no ip address
interface Vlan1
 no ip address
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 0.0.0.0 0.0.0.0 10.118.0.1
control-plane
mgcp behavior rsip-range tgcp-only
mgcp behavior comedia-role none
mgcp behavior comedia-check-media-src disable
mgcp behavior comedia-sdp-force disable
mgcp profile default
dspfarm profile 1 conference
 codec g711ulaw
 codec g711alaw
 codec g729ar8
 codec g729abr8
 codec g729r8
 codec g729br8
 maximum sessions 7
 associate application SCCP
 shutdown
gatekeeper
 shutdown
telephony-service
 max-conferences 8 gain -6
 transfer-system full-consult
 fac standard
line con 0
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
 stopbits 1
line 67
 no activation-character
 no exec
 transport preferred none
 transport input all
 transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
 stopbits 1
line vty 0 4
 transport input all
scheduler allocate 20000 1000
end
CME-SIP-Phone#sh telephony-service fac
  telephony-service fac standard
    callfwd all **1
    callfwd cancel **2
    pickup local **3
    pickup group **4
    pickup direct **5
    park **6
    dnd **7
    redial **8
    voicemail **9
    ephone-hunt join *3
    ephone-hunt cancel #3
    ephone-hunt hlog *4
    ephone-hunt hlog-phone *5
    trnsfvm *6
    dpark-retrieval *0
    cancel call waiting *1

Answer 1

VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured.  That's normal and is just cosmetic.  That should not be causing your registration issues.