Cisco CP7821 phone and CME10.0

We have a brand new CME system and we have 2 CP7821 phone for common area's but i cant seem to find anything on how to get them to work. in fact when under telephony-service i run the "load ?" and that model is not even listed as a option. how then to i get those phones working?

You may be able to add them as a generic SIP endpoint. I don't have one of these phones in front of me but it should work as along as you can configure a SIP username/password on them.

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Recording for Cisco IP Phones and Cisco C90 Codec

Hello
We are looking for a solution that is capable to record both Cisco IP Phones and Cisco Codec C90.
We are using CUCM 9.X for IP Phones and VCS 7.X for Cisco Codecs.
Is their any third party solution available for both the requirements or do i have to go with TCS and any other third party recording solution.
Thanks & Regards
Aniket Patil

My reply may be too late to be of any help to you, but for the benefit of others:
Be sure you understand the different types of PoE out there. The Linksys PoE switch only supports the newer IEEE 802.3af PoE standard.
The 7940, 7960, 7905 and other older Cisco phones only support Cisco pre-standard PoE and thus will not work with the 802.3af Linksys Switch.
To use this switch, you will need to make sure you are using the newer 7070, 7961, 7941 phones with support both pre-standard and 802.3af PoE.
All the best,
John

Cisco ip phone and wired user authenticate form ISE

Hi dears,
I configurate wired users from Cisco ISE. The authentication protocol is Eap-fast, the external device is DC. The wired user authenticate from ISE normally. I use labminutes web sites for configuration video.
Now the customer also want the cisco phone is authenticate from ISE. the physical connection is that: the cable connect to phone from switch. and one cable is connec from phone to pc.(standard physiacl connection.)
I create new authentication policy and use mab, and new authorization police.
The problem is : the phone is authenticate is normally but the wired user want to authenticate but it can not authenticate.
Can someone provide me a best practice configuration on ise and switch for phone and wired user authentication. or please say the source of problem.
Thanks.

interface GigabitEthernet1/0/48
switchport access vlan 10
switchport mode access
switchport voice vlan 14
ip access-group ACL-ALLOW in
authentication event fail action next-method
authentication event server dead action authorize vlan 20
authentication event server alive action reinitialize
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authentication order dot1x mab
authentication priority dot1x mab
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authentication violation restrict
mab
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do you need ISE configuration??

Cisco 6921 Phones and CUCM 6.1

We have bought some new 6921 Phones and want to know if I can use them on my CUCM 6.1.2.1000-13
Are there instuctions?
The phone does not appear in the Device Default list.
Thank You
Matt

Hello,
Already replied in another thread. Anyway, CallManager and CallManager Express (e.g. IOS gateways) support CDRs.
Hope it helps, please rate if it does.
Kind regards,
- Adrian.

Transfer VOIP Calls Between Cisco Desk Phone and Cisco Jabber For IPhone 9.5

Does anyone know how to transfer an active voip call from a Cisco IP Desk Phone to Cisco Jabber for IPhone? I can transfer a call from Cisco Jabber for IPhone to my Cisco IP Desk Phone no problem. I put the call on hold and then click "Resume" on my Cisco IP Desk Phone. However I cannot do the same but the other way around. If I put the call on hold on my Cisco IP Desk Phone, I see "no active call" on my Jabber client. The only information I could find slighlty relevant was using the Mobility Key/Remote Destination Profile feature however this defeats the object as this will forward to an external number, e.g. mobile and I just want to transfer the call within the VOIP environment between the two devices that are using the same directory number.
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Any help would be greatly appreciated.
Kind Regards,
Paul Parker.

Did you ever find an answer to this ?
I am seeing the same behavior and trying so see if I can put calls on hold and pick them up both ways also.
The only answer I seem to have found is to use park instead
That would/should work but I would just prefer to hold/unhold
Just not sure why we would not be able to hold/unhold on what is essentially a "shared" line
Does anyone have this working for them ?

Cisco ip phones and cme help

Hi,
Ina company which uses cisco call manager express with ip phones 7931, 7945 ,7975, 7911,7962…….
1- i want the configuration in which the user dial a pin code befor doing an outside call...?
2- i want to change the defalt configuration for the ip phones of days backlight not active to thursday and friday and the backlight in duration to 1:30.?
i did the followings commands but it doesn`t take an effect.
Router(config)# telephony-service
Router(config-telephony)# service phone daysBacklightNotActive 6
Router(config-telephony)# service phone backlightOnDuration 1:30
Router(config-telephony)# service phone backlightIdleTimeout 01:00
Router(config-telephony)# create cnf-files
Router(config-telephony)# reset all
3- i have ringtones files in the flash (sh flash attached) , i want all the ringtones appear on all the ip phones when i press settings then user prefrences and then rings- i can only see two ring tones.
thanks for your help

My reply may be too late to be of any help to you, but for the benefit of others:
Be sure you understand the different types of PoE out there. The Linksys PoE switch only supports the newer IEEE 802.3af PoE standard.
The 7940, 7960, 7905 and other older Cisco phones only support Cisco pre-standard PoE and thus will not work with the 802.3af Linksys Switch.
To use this switch, you will need to make sure you are using the newer 7070, 7961, 7941 phones with support both pre-standard and 802.3af PoE.
All the best,
John

How to configure SGE2000P with CISCO 7900 phones and data VLAN

Hello all
I am having problem setting up SGE2000P switches to work with my default data VLAN and additional voice VLAN. I am configuring it to pick IP address for phones from voice VLAN which is working fine but when I connect a PC on phone port it is also picking up an IP from Voice VLAN while default VLAN is data with different scope of IP.
Is there any good discussion or documents out there to help me resolve this issue before I pack these switches and purchase ESW 500 series. I have ESW 500 at another client and they are working fine out of the box but this guy is giving me hard time.
Any suggestions help will be appreciated
Mo

HI Muhammed,
I suggest you contact the Small Business Support Center for some help:
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Regards,
Cindy Toy
Cisco Small Business Community Manager
for Cisco Small Business Products
www.cisco.com/go/smallbizsupport
twitter: CiscoSBsupport

Cisco spa phone and '*' in the number

Hello.
I am set the phone dial plan (x.), but if i am enter the number ex:'45*' then phone show message "invalid number".
How am i call to the number with "*" in middle?

Try this Dial-Plan:
(xx*|x.)
Regards.

How can I connect a Cisco 7940 phone to a trixbox via SIP

how can I connect a Cisco 7940 phone and CIsco 7970 to a trixbox via SIP

...by configuring the trixbox according to the required configuration and changing your firmware on the phones to SIP{
=============================
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Cisco IP Phone 802.1x authentication with NPS

Hi All,
I would like to configure 802.1x authentication on both my Cisco ip phones and windows clients using NPS. So far i have tested the clients and it works however I am not finding any information on if NPS supports 802.1x on ip phones. Has anyone done a similar
deployment using NPS. So far I am only seeing cisco ACS server being used as the policy server.

Hi,
Based on my research, it seems that you may enounter issues related to username(Basically Mircosoft only allows a 20 character user name, while the user name of the phone exceeds the 20 character limit and causes it to fail.) and certificate schema when
configuring 802.1x authentication for Cisco IP phones.
Best regards,
Susie
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

802.1x with Vlan assignment and IP phone and PC

I have a Catalyst 4510R and I want to im plement 802.1x with dynamic VLAN assignment via Radius server. I am going to plug to switch ports Cisco IP phones and PCs (PCs are plugged in the IP phone).
For this implementation I need to configure the switch port in mode trunk because I have voice vlan corresponding IP phone and data vlan corresponding to PC.
However I have read that I can not enable 802.1x on a trunk port.
How could I configure this?
I need that when the PC is authenticated correctly is assigned to his cooresponding data vlan and the IP phone is in the voice vlan.
Thanks

You should configure the port as an access port with an aux-vlan. Here's an example:
interface GigabitEthernet2/2
switchport access vlan 701
switchport mode access
switchport voice vlan 702
load-interval 30
qos trust device cisco-phone
qos trust cos
auto qos voip cisco-phone
dot1x pae authenticator
dot1x port-control auto
tx-queue 3
bandwidth percent 33
priority high
shape percent 33
spanning-tree portfast
spanning-tree bpduguard enable
service-policy output autoqos-voip-policy
Hope this helps,

RTP streaming and Cisco IP phones problem

Hello,
I'm trying to write an application that should dial some numbers and play the voice message from the file into the phone line using Cisco JTAPI and Java Media Framework.
I've found some samples, that seems useful for me, but unfortunately they does not work. There are no any errors and no exceptions, I have no idea what to do.
Small brief: I make a call from one Cisco IP phone (7960) to another using Cisco JTAPI, then I catch the CiscoRTPInputStartedEv event, get the IP and port of the IP Phone and call the RTPStreamer class constuctor with them. It gives no any errors or exceptions (just a message shown below), but there is only silence in the phone line. Message:
Should b streamin'...
Encoding ok?: true
streams is [Lcom.sun.media.multiplexer.RawBufferMux$RawBufferSourceStream;@53d : 1
sink: setOutputLocator rtp://192.168.1.22:20794/audio
Please see the RTFStreamer class code below.
I set the packet size to 160 as reccomended for Cisco IP phones, I use the greeting.wav from Cisco example that properties are 8Khz 8bit mono, but it still doesn't work.
Could you help me? Thank you for any advice!
import java.io.* ;
import java.util.* ;
import java.net.* ;
import javax.media.* ;
import javax.media.control.* ;
import javax.media.format.* ;
import javax.media.protocol.* ;
import stream.*;
public class RtpStreamer
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          // not supported
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          PlayCounter++;
          new RtpStreamer("rtp://" + IP + ":" + Port + "/");
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               String mediaUrl = "file:\\C:\\greetings.wav";
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     System.out.println("Exception occured (1a): " + e);
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     //sh.setContext( getServletContext() );
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     if (!sh.configure(10000))
     System.out.println("Configuration failed!!");
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     for (int i = 0; i < track.length; i++)
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     track[i].setEnabled(false);
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                    Codec codec[] = new Codec[3];
                    codec[0] = new com.ibm.media.codec.audio.rc.RCModule();
                    codec[1] = new com.ibm.media.codec.audio.ulaw.JavaEncoder();
                    codec[2] = new com.sun.media.codec.audio.ulaw.Packetizer();
                    ((com.sun.media.codec.audio.ulaw.Packetizer)codec[2]).setPacketSize(160);
                    ((TrackControl)track[i]).setCodecChain(codec);
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                    System.out.println("Error setting packet size in 160: " + e + " in " + e.getMessage());
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     if (encodingOk)
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     try
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     System.out.println("Exception occured(2): "+e);
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     try
     //String mediaUrl= "rtp://192.168.1.12:20002/audio/1"; // it works without errors
                    String mediaUrl= CurrentMediaUrl + "audio";
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BTW is there any solution to figure out if the RTP application makes any network activity or not?

Using 802.1X and non-Cisco IP Phones

Hi there,
Having some questions about an 802.1x/non-Cisco ip phone setup and was hoping to find some answers/user-experience with this setup.
Main questions i'm facing:
1) When using non-Cisco ip phones (eg Nortel or Siemens) and a previous authorized client connected behind this ip phone gets disconnected. What will this action do with the authorized state of 802.1X on the switch port? WIll it stay authorized until the reauth timer expires or does it reject communication from any other device?
2) What about EAPOL-Logoff messages from the ip phone to the switch. Are these only used by Cisco phones when they experience a link-status change on data ports?
Thanks for sharing your thoughts

Overall, you need to try and deal with the fact that a machine can disappear from the network and the network may not know about it directly (i.e. Link doesn't go down).
I have no idea what other phones do, but Cisco phones send an EAPOL-Logoff when something is unplugged. This lets the switch know directly, and 1X session start is torn down immediately, closing what would be a security hole.
Fundamentally, re-auth is a workaround only, and this is not the reason to enable re-auth to begin with.
If your phone doesn't send an EAPOL-Logoff in this case, the switch might be left thinking an attack is underway when someone else tries to plug in (with presumably a different MAC). You do NOT want this to occur.
Hope this helps,

3560G and 802.1X with Cisco IP Phone

Hi,
We have been doing some test on our 3560G switch with 802.1X. The switch port has a Cisco IP Phone 7940 connected and at the back of the IP Phone is the PC (802.1X client).
The PC authenticates with the computer name or the username properly without any problems. However problem is that the port stays opened/authorized even after disconnecting the Laptop from the phone. Only disconnecting the phone from the switch disables the port and enforces authentication.
This totally defeats the purpose for us.
IOS: 12.2(20)SE3
aaa new-model
aaa authentication dot1x default group radius
aaa authorization network default group radius
dot1x system-auth-control
interface GigabitEthernet0/40
switchport access vlan 4
switchport mode access
switchport voice vlan 15
dot1x port-control auto
dot1x timeout quiet-period 15
dot1x timeout reauth-period 30
dot1x max-req 1
dot1x reauthentication
spanning-tree portfast
spanning-tree link-type point-to-point
Any ideas will be appreciated.
Thanks,
Cheers
Kartik

I believe the problem should be solved with the new phone firmware:
Ref Cisco Document:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_note09186a0080461f84.html
"Firmware release 7.2(2) provides support for the Cisco IP Phone models 7960G and 7940G to monitor IEEE 802.1X messages between an authenticating switch and a connected PC (supplicant).
When a PC is disconnected from the Cisco IP Phone, the phone issues an EAPOL-Logoff message on behalf of the PC to the authenticating switch.
Hope This Helps
Jarle Steffensen

Cisco call manager and ip phone software.

Hi everybody.
Does Cisco call manager also include software required for ip phone? Or software for ip phone needs to be installed on tftp server and it does not come with cisco call manager.?
thanks and have a great weekend.

Hi Sarah,
by ip phone software, do you mean Cisco IP Phone Agent software?
if yes, then you need to have Customer Response Solution (CRS) and Call Manager together to setup ip phone software (services).
check this link for further info:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a00801c5765.shtml
plz Rate if it helped.
Soroush.

Cisco CP7821 phone and CME10.0

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