Cisco CRS Password Recovery
After swapping hard disks between two servers I can not access CRS Administration page through LDAP authentication. Default username/password Administrator ciscocisco doesnt help.
This guide doesnt help either
http://www.ciscosystems.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00805a7acc.shtml
I can not find files mentioned in it. Not sure about our version, I am new to Cisco Contact Services. All I know is that it was configured with LDAP authentication.
Any suggestions?
Thank you in advance
Hello. I have the similar issue. We use CUCM 7.1, UCCX 7.0.
An access to CUCM is configured through LDAP authentication. One of the corporate domain was broken, then it was recreated. After that I can't get an access to UCCX with admin user. It's interesting that I can see this user under the users list in CUCM and I can access UCCX with another user (with limitied rights). It seems like ldap integration is still working but something wrong with admin user. We tryed change a password for that user but it didn't help. I tryed use the "FRESH_INSTALL" procedure which is described in this post but when I try to log on with default user I have a blank page under this address:
http://UCCX_ip_address/appadmin/j_security_check.
Could anyone tell me what could it be? How can I log in with default username?
Thanks in advance.
Ruslan
Similar Messages
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I observed two cisco 3945 routers lose IOS during password recovery. Router was rebooted, break sequence ctrl-break, then boot(instead of reset) issued. The router booted to its existing configuration or password recovery failed and router was power cycled again then ctrl-break issued. However this time the IOS was gone and all flash file systems were blank! It happened on two routers. Anyone know why such an anomaly would occur or has anyone witnessed such?
config register was set to confreg 0X2142 first time password recovery was attempted. It took but only after the power cycle(not when I simply typed boot) but by then the IOS images were gone. I found that very disturbing when it happened on two different routers and I never saw such a thing happen to a router before.
-
I need to reset the admin password for Cisco Works. I've followed the online documentation and the different methods posted do not seem to work.
The first method I saw was to edit the cwpass file located at C:\Program Files\CSCOpx\lib\classpath\com\cisco\nm\cmf\servlet\cwpass and change the admin password back to the default.
You have to stop the Daemon, change the password back to defualt admin:0DPiKuNIrrVmD8IUCuw1hQxNqZc=::::F:: then restart the daemon.
After doing that I go to the url to access cisco works http://servername:1741/login.html where "servername" is the name of the server.
The new logon does not work.
I then found another doc that said to use the resetpasswd.exe file to reset the admin password. So. I stop the daemon, run the resetpasswd by issuing the command "resetpasswd admin". It prompts you to enter the new password twice. Then restart the daemon. I've checked the cwpass file and verified that the hash for the admin password changes when I reset it. But, I still can not logon.
Is there something else that needs to be restarted?You are probably still using external authentication. Try reverting to local mode first:
1. Stop daemons.
2. Go to NMSROOT\CSCOpx\bin\ in DOS.
3. Issue: perl ResetLoginModule.pl.
4. Restart daemons.
If you still cannot login, the original password file is located under NMSROOT\lib\classpath\com\cisco\nm\cmf\servlet\orig\. Try copying this one to the active file location: NMSROOT\lib\classpath\com\cisco\nm\cmf\servlet and then restarting daemons. -
My company installed our two 1841's about a decade ago and we are trying to upgrade them to new systems. The problem is that the tech that did the installation originally is no longer with us and did not leave us all the passwords we need.
I am able to access the SDM and view some of the information there but I need to have telnet access to the device. Viewing the configuration I am able to find out the username that was used and see an encrypted version of the password. It was set up with secret 5 which I have come to understand uses a SALTed MD5 hash.
I need to figure out what this password is so that I can telnet into our device. I can provide any verification information that is needed including the encrypted password (I didn't post it because I understand this is a public forum) if you can help me recover this password.
Thank you.Go HERE.
-
Cisco ISE 1.2 vm cli admin password recovery
I'm having trouble getting this to work. I was under the impression by mounting the ISO (connect at power on) i could perform the password recovery like it states for the hardware appliance. However, if i mount the 1.2.0.899 iso image (connect at power) I don't seen to get any options in my vm console? At most, I have a <enter> at the very beginning that will take me to Grub or ADE boot menu... but I don't see anything about options to change the password?
Make sure you are following the steps in the following link:
http://www.cisco.com/c/en/us/td/docs/security/ise/1-2/installation_guide/ise_ig/ise_postins.html#38674
Also, make sure that the VM Guest is set to boot from DVD/CD first before trying the HDD.
Thank you for rating helpful posts! -
Enable password recovery in cisco 2950 with AAA
Hello friends,
I need to reccover switch enable password, i have already configured AAA also, when i am tryig to follow below proceedure finally saying Authorization failed. how can i recover enable password,
Regards,
Haris
If I try to recover password like this description says
http://www.cisco.com/en/US/docs/switches/lan/catalyst2960/software/release/12.2_25_see/configuration/guide/swtrbl.html#wp1090048
Step 1 Connect a terminal or PC with terminal-emulation software to the switch console port.
Step 2 Set the line speed on the emulation software to 9600 baud.
Step 3 Power off the switch. Reconnect the power cord to the switch and, within 15 seconds, press the Mode button while the System LED is still flashing green.
Base ethernet MAC Address: 00:0x:xx:xx:xx:xx
Xmodem file system is available.
The password-recovery mechanism is enabled.
The system has been interrupted prior to initializing the
flash filesystem. The following commands will initialize
the flash filesystem, and finish loading the operating
system software:
flash_init
load_helper
boot
switch:
Step 4 switch: flash_init
Initializing Flash...
flashfs[0]: 600 files, 19 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 32514048
flashfs[0]: Bytes used: 7713792
flashfs[0]: Bytes available: 24800256
flashfs[0]: flashfs fsck took 10 seconds.
...done Initializing Flash.
Boot Sector Filesystem (bs) installed, fsid: 3
Setting console baud rate to 9600...
Step5 switch:load_helper
Step6 switch: dir flash:
Directory of flash:/
2 -rwx 916 <date> vlan.dat
5 drwx 192 <date> c2960-lanbase-mz.122-25.SEE1
620 -rwx 5488 <date> config.text
621 -rwx 5 <date> private-config.text
24800256 bytes available (7713792 bytes used)
Step7 switch: rename flash:config.text flash:config.text.old
Step8 switch: boot
Loading "flash:c2960-lanbase-mz.122-25.SEE1/c2960-lanbase-mz.122-25.SEE1.bin"...
Initializing flashfs...
flashfs[1]: 600 files, 19 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 32514048
flashfs[1]: Bytes used: 7713792
flashfs[1]: Bytes available: 24800256
flashfs[1]: flashfs fsck took 1 seconds.
flashfs[1]: Initialization complete....done Initializing flashfs.
64K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address : 00:0x:xx:xx:xx:xx
Motherboard assembly number : xxxxxxxxxx
Power supply part number : xxxxxxxxxxx
Motherboard serial number : xxxxxxxxxxx
Power supply serial number : xxxxxxxxxxx
Model revision number : B0
Motherboard revision number : B0
Model number : WS-C2960G-24TC-L
System serial number : xxxxxxxxxxxx
Top Assembly Part Number : xxxxxxxxxxxx
Top Assembly Revision Number : B0
Version ID : V02
CLEI Code Number : xxxxxxxxxxxxx
Hardware Board Revision Number : 0x01
Switch Ports Model SW Version SW Image
* 1 24 WS-C2960G-24TC-L 12.2(25)SEE1 C2960-LANBASE-M
Press RETURN to get started!
Step9 Hit <Enter>
Would you like to terminate autoinstall? [yes]: yes
Step10
--- System Configuration Dialog ---
Would you like to enter the initial configuration dialog? [yes/no]no
Switch>
Step11 Switch> enable
Step12 Switch# rename flash:config.text.old flash:config.text
Destination filename [config.text]? <Enter>
Step13 Switch# copy flash:config.text system:running-config
Destination filename [running-config]?<Enter>
5488 bytes copied in 0.940 secs (5838 bytes/sec)
Step14 NewSwitchName#conf t
% Authorization failed.
Doesn't this procedure work any more ?The password recovery worked, but you copied your problematic config back to the switch. Skip Step 13 and paste only the working part of the config to the switch.
You can see your renamed config with "more flash:config.text.old". -
Cisco NCS admin password recovery.
Hi All
In Cisco NCS shell I have incorrectly entered the following command in order to chang ethe admin password and saved it
username admin password hash <password> role admin
and hence lost the access to shell (ssh). Is there a way to retrieve or reset the admin password. Tried to log in as single user (as in any ohter Red Hat Distribution) but didn't work. In the worst case scenario I have rebuild the server (VM) from the .ova imange, however the licenses won't work.
Any advise would be greatly appreciated.
RegardsHello,
The only way to recover the admin password for NCS would be to use the recovery image (iso). The recovery image is not available for download from CCO. Please open a TAC case & they can special publish the image for you.
For the CLI admin password, the recovery method is the same as the physical appliance. Attach the recovery ISO, and reboot the machine. You may have to force the virtual machine to boot from the cd drive. Once it does, you will get the menu that contains the password recovery option.
Hope this helps.
Ram -
Password recovery on Cisco AP 1232
Hi all.
I have a Cisco 1232 AP at a remote location. It was configured by somebody no longer with the company and I have no passwords for it, no do I have a back up config.
It is using local authenticaiton.
Is there a way to do a password recovery without losing the current configuration?Check this out:
http://www.cisco.com/en/US/products/hw/wireless/ps430/products_password_recovery09186a00800949d0.shtml#resios
There is another similar post on this board for using a password cracker.
Here's a link to the thread:
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Wireless%20-%20Mobility&topic=Getting%20Started%20with%20Wireless&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dddb082/1#selected_message
Good Luck
Scott -
Hello,
How can I block any body to change the password using the Cisco Password recovery? because I am facing one problem that few of our clients rebootting the router and change the Conf registry and change the password.
Please give me few Suggestions.
ThanksTry the "no service password-recovery" in global config mode.
Please read the information contained in the follwoing URL before you use this command:
http://www.cisco.com/en/US/partner/products/sw/iosswrel/ps5413/products_feature_guide09186a00802a1e76.html
Hope this helps, -
Password Recovery Cisco WLAN Controllers
Hi,
I would like to know the procedure for recoering passwords on Cisco 2000/ 4000 series contorllers.
Please Help!
Thanks and Regards,
MohanSorry, you have to reset to factory defaults. Then reconfigure. Here's the TAC Case
Solution # K52826052
Title How to recover a password on the Cisco Wireless LAN Controller
Core Issue
Resolution
There is no password recovery option on the Wireless LAN Controller (WLC). You need to set the WLC to factory defaults and reconfigure it.
In order to set the WLC to factory defaults, power cycle the WLC, press ESC Key during the boot up process from the console and select last option(5) to clear the configuration and reboot the Wireless Lan Controller.
Note:The new default username and password is "admin". -
Cisco ACS 4.x Password Recovery
I inherited a ACS server, but I don't have the admin password. Does anyone know of a password recovery technique ?
If it is running acs ver 4.0 on windows, then it is not possible. With ACS v4.0 all the configurations have been shifted from registry to a database file thus increasing the security in ACS. So as of now there is no way to recover the lost Admin password in ACS v4.0, cause no setting is in registry, all settings are in SQL database.
So need to reimage it ...
If it is acs windows 3.3.4 or below then you need to make registry change,
login to ACS machine as administrator..
Go to start ===> run ===> regedit
Click on HKEYLOCAL machine ===> software ===> cisco
===>CiscoAAAv3.2===>CSAdmin===> and delete all administrative users defined by
right clicking into the administraor folder.
Now login locally to ACS and it should not prompt you for password.
For a best practice make sure that you have Allow automatic login is checked
This will not prompt you for password if you are logging in locally from ACS mahcine.
If it is appliance then you need to use recovery cd to reset admin password.
Regards,
~JG
Do rate helpful posts -
No service password recovery command on cisco 2801 router
HI,
we have a cisco 2801 router in class which has a disabled pasword recovery. We tried almost everything, we cannot get into ROMmon and the break sequence dosent work in any program (hyper terminal, putty, teraterm pro). We dont have any idea how to solve this problem.
Here is the log from hyperterminal:
System Bootstrap, Version 12.3(8r)T9, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2004 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c2801 processor with 131072 Kbytes of main memory
Main memory is configured to 64 bit mode with parity disabled
Readonly ROMMON initialized
PASSWORD RECOVERY FUNCTIONALITY IS DISABLED
program load complete, entry point: 0x8000f000, size: 0xc100
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc100
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xd49718
Self decompressing the image : #################################################
######## [OK]
--- TRIED BREAK SEQUENCE HERE but nothing happens ---
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X003AA110 public buffer pools
0X00211000 public particle pools
0X0013 0X00035000 Card in slot 1
0X000021B8 Onboard USB
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Allocating additional 7692663 bytes to IO Memory.
PMem allocated: 117440512 bytes; IOMem allocated: 16777216 bytes
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, 2801 Software (C2801-IPBASE-M), Version 12.4(1c), RELEASE SO
FTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2005 by Cisco Systems, Inc.
Compiled Wed 26-Oct-05 08:42 by evmiller
Image text-base: 0x6007ECA0, data-base: 0x61480000
--- TRIED BREAK SEQUENCE HERE but nothing happens too ---
Port Statistics for unclassified packets is not turned on.
Cisco 2801 (revision 6.0) with 114688K/16384K bytes of memory.
Processor board ID FCZ102422KK
2 FastEthernet interfaces
2 Low-speed serial(sync/async) interfaces
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
62720K bytes of ATA CompactFlash (Read/Write)
Press RETURN to get started!
Thanks for help!I usually suffer from the same issue, but what works for me everytime is the other method that simulates break sequence. Can't find the documentation for it but this is how it goes:
Set the serial connection as follows in Putty:
Baud rate 1200
1 stop bit
8 data bits
no parity
no flow control
Turn off your router, then turn it back on and immediately press the spacebar for about 10-15 seconds. All you'll see is giberish. After that reset your console connection settings to the usual 9600 baud rate, and you'll find yourself in rommon mode. -
ONS 15454 Password Recovery Cable
Does anyone know the part number for the password recovery cable needed to connect a laptop to the TCC card to used to reset the password to Cisco defaults? I have attached the cisco PDF which explains the connection of this cable.
ThanksThe part number is 15454-EPC=
In the past, you couldn't order this item but had to call Cisco TAC and request one.
Hope this helps. -
LMS 4.2.1 password recovery system administrator ADE-OS
Hi,
How is-it possible to do a recovery password for sysadmin on ADE-OS ?
We're using LMS 4.2.1 and my customer doesn't remember the username and password created during installation.
We have the admin user for the https connection.
Thanks,
Jeffkeep in mind that there is CSCtx08080
see the Release Notes of LMS 4.2.1 :
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_lan_management_solution/4.2.1/readme/lms_421_readme.html#wp1205822
but it is resolved in LMS 4.2.2
=====================================
CSCtx08080 Bug Details
"Password recovery" option not working in Virtual appliance
Symptom:
"Password Recovery" option is not working in Virtual Appliance.
Conditions:
"Password Recovery" option is not working as expected.
When the ISO image is mounted and the option "Recover administrator password" is chosen for
password recovery, an error message"Failed to mount drive partition" appears instead of the password recovery window.
Status Status
Fixed
(Verified)
Severity Severity
4 - minor
Last Modified Last Modified
In Last 2 weeks
Product Product
CiscoWorks LMS Portal
Technology Technology
1st Found-In 1st Found-in
4.2
Fixed-In Fixed-in
4.2(2)
Workaround:
None. -
6509 - 720 Supervisor Module Failure after Password Recovery
Hi,
I attempted to perform a password recovery on a 6509 with dual WS-SUP720-3B modules running 12.2(33)SXI2A.
After changing the configuration register to 0x2142 and booting, I am getting a major error on the supervisor modules. I've changed the configuration register back to 0x2102 and am still getting the same error on both supervisor modules. I've also tried it with one module removed and one module installed.
I have about 30 seconds in where I can run commands before I get booted to rommon.
Any thoughts?
See below for the console output:
System Bootstrap, Version 8.5(3)
Copyright (c) 1994-2008 by cisco Systems, Inc.
Cat6k-Sup720/SP processor with 524288 Kbytes of main memory
Autoboot executing command: "boot bootdisk:"
Initializing ATA monitor library...
string is bootdisk:s72033-ipservicesk9-mz.122-33.SXI2a.bin
Loading image, please wait ...
Initializing ATA monitor library...
Self extracting the image... [OK]
Self decompressing the image : ################################################################################################################################################################################################### [OK]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, s72033_sp Software (s72033_sp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 02-Sep-09 01:25 by prod_rel_team
Image text-base: 0x40101328, data-base: 0x4224F120
*Apr 19 05:03:02.747: %SYS-SP-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
*Apr 19 05:03:01.515: %PFREDUN-6-ACTIVE: Initializing as ACTIVE processor for this switch
Firmware compiled 19-May-09 12:08 by apyu Build [25600]
*Apr 19 05:03:02.747: %OIR-SP-6-CONSOLE: Changing console ownership to route processor
System Bootstrap, Version 12.2(17r)SX5, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2006 by cisco Systems, Inc.
Cat6k-Sup720/RP platform with 524288 Kbytes of main memory
Download Start
Download Completed! Booting the image.
Self decompressing the image : ############################################################################################################################################################################################################################################################################################################################ [OK]
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 02-Sep-09 01:00 by prod_rel_team
Image text-base: 0x40101328, data-base: 0x43A51E70
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
cisco WS-C6509-E (R7000) processor (revision 1.5) with 458720K/65536K bytes of memory.
Processor board ID SMC133600GT
SR71000 CPU at 600Mhz, Implementation 0x504, Rev 1.2, 512KB L2 Cache
Last reset from s/w reset
1 Virtual Ethernet interface
194 Gigabit Ethernet interfaces
1917K bytes of non-volatile configuration memory.
8192K bytes of packet buffer memory.
65536K bytes of Flash internal SIMM (Sector size 512K).
--- System Configuration Dialog ---
Would you like to enter the initial configuration dialog? [yes/no]: no
Press RETURN to get started!
*Apr 19 04:55:51.335: RP: Currently running ROMMON from S (Gold) region
*Apr 19 04:55:52.107: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Apr 19 04:56:00.531: %SYS-5-RESTART: System restarted --
Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c)
Router> 1986-2009 by Cisco Systems, Inc.
Compiled Wed 02-Sep-09 01:00 by prod_rel_team
*Apr 19 05:03:03.111: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
*Apr 19 04:55:46.739: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Apr 19 04:55:46.747: SP: SP: Currently running ROMMON from S (Gold) region
*Apr 19 04:55:47.483: %SCHED-SP-7-WAen
Router#TCH: Attempt to set uninitialized watched boolean (address 0). -Process= "<interrupt level>", ipl= 1, pid= 3
-Traceback= 408E0820 40D74FEC 40D4B31C 40D4A1A8 40D46448 40F604B8 4173CCDC
*Apr 19 04:55:59.607: %SYS-SP-5-RESTART: System restarted --
Cisco IOS Software, s72033_sp Software (s72033_sp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 02-Sep-09 01:25 by prod_rel_team
Router#
Router#Apr 19 04:56:00.591: %OIR-SP-6-INSPS: Power supply inserted in slot 1
*Apr 19 04:56:00.695: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
*Apr 19 04:56:00.943: %OIR-SP-6-INSPS: Power supply inserted in slot 2
Router#
Router#
Router#
*Apr 19 04:56:08.099: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 5.
*Apr 19 04:56:08.195: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
Router#
Router#
Router#
*Apr 19 04:56:09.567: %DIAG-SP-6-RUN_MINIMUM: Module 5: Running Minimal Diagnostics...
Router#
Router#
Router#
Router#show diagnostic result
% Incomplete command.
Router#show diagnostic result ?
module Module Keyword
Router#show diagnostic result ,modu modjle ule 5
Current bootup diagnostic level: minimal
Module 5: Supervisor Engine 720 (Active) SerialNo : SAL1338YTZ0
Overall Diagnostic Result for Module 5 : UNTESTED
Diagnostic level at card bootup: minimal
Test results: (. = Pass, F = Fail, U = Untested)
1) TestScratchRegister -------------> U
2) TestSPRPInbandPing --------------> U
3) TestTransceiverIntegrity:
Port 1 2
U U
4) TestActiveToStandbyLoopback:
Port 1 2
--More-- U U
5) TestLoopback:
Port 1 2
6) TestNewIndexLearn ---------------> .
7) TestDontConditionalLearn --------> .
8) TestBadBpduTrap -----------------> .
9) TestMatchCapture ----------------> .
10) TestProtocolMatchChannel --------> .
11) TestFibDevices ------------------> F
12) TestIPv4FibShortcut -------------> F
13) TestL3Capture2 ------------------> F
14) TestIPv6FibShortcut -------------> F
15) TestMPLSFibShortcut -------------> F
16) TestNATFibShortcut --------------> F
17) TestAclPermit -------------------> F
18) TestAclDeny ---------------------> U
--More-- 19) TestQoSTcam ---------------------> U
20) TestL3VlanMet -------------------> U
21) TestIngressSpan -----------------> U
22) TestEgressSpan ------------------> U
23) TestNetflowInlineRewrite:
Port 1 2
U U
24) TestFabricSnakeForward ----------> U
25) TestFabricSnakeBackward ---------> U
26) TestTrafficStress ---------------> U
27) TestFibTcamSSRAM ----------------> U
28) TestAsicMemory ------------------> U
29) TestAclQosTcam ------------------> U
30) TestNetflowTcam -----------------> U
31) ScheduleSwitchover --------------> U
32) TestFirmwareDiagStatus ----------> U
33) TestAsicSync --------------------> U
34) TestUnusedPortLoopback:
--More--
Router#[Ashow diagnostic result module 5
Current bootup diagnostic level: minimal
Module 5: Supervisor Engine 720 (Active) SerialNo : SAL1338YTZ0
Overall Diagnostic Result for Module 5 : UNTESTED
Diagnostic level at card bootup: minimal
Test results: (. = Pass, F = Fail, U = Untested)
1) TestScratchRegister -------------> U
2) TestSPRPInbandPing --------------> U
3) TestTransceiverIntegrity:
Port 1 2
U U
4) TestActiveToStandbyLoopback:
Port 1 2
--More--
Router#
*Apr 19 04:56:29.637: %DIAG-SP-3-MAJOR: M
%Software-forced reload
04:56:30 UTC Sun Apr 19 2015: Breakpoint exception, CPU signal 23, PC = 0x42735338
Possible software fault. Upon reccurence, please collect
crashinfo, "show tech" and contact Cisco Technical Support.
-Traceback= 42735338 42732E8C 423A6220 423A624C 421C1388 4223F614 4223F670 40962164 40963034 40962F54 40963D28 423259D0 42319604 42319820 42727FEC
$0 : 00000000, AT : 43FE0000, v0 : 45870000, v1 : 00000200
a0 : 46DC99C0, a1 : 44E05758, a2 : 00000000, a3 : 00000040
t0 : 00000010, t1 : 3400F101, t2 : 3400F100, t3 : FFFF00FF
t4 : 42728608, t5 : 00002F04, t6 : 80000000, t7 : 00000000
s0 : 00000000, s1 : 43EE0000, s2 : 50449158, s3 : 0000001F
s4 : 50449158, s5 : 470B3AB4, s6 : 00000000, s7 : 08A5DFC8
t8 : 08028FEC, t9 : 00000000, k0 : 00000000, k1 : 00000000
gp : 43FDDE8C, sp : 5000DBB0, s8 : 00000000, ra : 42732E8C
EPC : 42735338, ErrorEPC : 870FDDF0, SREG : 3400F103
MDLO : 00000000, MDHI : 00000000, BadVaddr : 00000000
DATA_START : 0x43A51E70
Cause 00000824 (Code 0x9): Breakpoint exception
Writing crashinfo to bootflash:crashinfo_20150419-045630
=== Flushing messages (04:56:30 UTC Sun Apr 19 2015) ===
Buffered messages:
*Apr 19 04:55:51.335: RP: Currently running ROMMON from S (Gold) region
*Apr 19 04:55:52.107: %SPANTREE-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Apr 19 04:56:00.531: %SYS-5-RESTART: System restarted --
Cisco IOS Software, s72033_rp Software (s72033_rp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 02-Sep-09 01:00 by prod_rel_team
*Apr 19 05:03:03.111: %SYS-SP-3-LOGGER_FLUSHED: System was paused for 00:00:00 to ensure console debugging output.
*Apr 19 04:55:46.739: %SPANTREE-SP-5-EXTENDED_SYSID: Extended SysId enabled for type vlan. The Bridge IDs of all active STP instances have been updated, which might change the spanning tree topology
*Apr 19 04:55:46.747: SP: SP: Currently running ROMMON from S (Gold) region
*Apr 19 04:55:47.483: %SCHED-SP-7-WATCH: Attempt to set uninitialized watched boolean (address 0). -Process= "<interrupt level>", ipl= 1, pid= 3
-Traceback= 408E0820 40D74FEC 40D4B31C 40D4A1A8 40D46448 40F604B8 4173CCDC
*Apr 19 04:55:59.607: %SYS-SP-5-RESTART: System restarted --
Cisco IOS Software, s72033_sp Software (s72033_sp-IPSERVICESK9-M), Version 12.2(33)SXI2a, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2009 by Cisco Systems, Inc.
Compiled Wed 02-Sep-09 01:25 by prod_rel_team
*Apr 19 04:56:00.591: %OIR-SP-6-INSPS: Power supply inserted in slot 1
*Apr 19 04:56:00.695: %C6KPWR-SP-4-PSOK: power supply 1 turned on.
*Apr 19 04:56:00.943: %OIR-SP-6-INSPS: Power supply inserted in slot 2
*Apr 19 04:56:08.099: %FABRIC-SP-5-CLEAR_BLOCK: Clear block option is off for the fabric in slot 5.
*Apr 19 04:56:08.195: %FABRIC-SP-5-FABRIC_MODULE_ACTIVE: The Switch Fabric Module in slot 5 became active.
*Apr 19 04:56:09.567: %DIAG-SP-6-RUN_MINIMUM: Module 5: Running Minimal Diagnostics...
*Apr 19 04:56:29.637: %DIAG-SP-3-MAJOR: Module 5: Online Diagnostics detected a Major Error. Please use 'show diagnostic result <target>' to see test results.
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestFibDevices failed
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestIPv4FibShortcut failed
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestL3Capture2 failed
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestIPv6FibShortcut failed
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestMPLSFibShortcut failed
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestNATFibShortcut failed
Queued messages:
*Apr 19 04:56:33.583: %SYS-3-LOGGER_FLUSHING: System pausing to ensure console debugging output.
IPv6FibShortcut failed
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestMPLSFibShortcut failed
*Apr 19 04:56:29.641: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 5: TestNATFibShortcut failed
*Apr 19 04:56:29.971: %HA_EM-6-LOG: Mandatory.go_bootup.tcl: GOLD EEM TCL policy for boot up diagnostic
*Apr 19 04:56:30.575: %CPU_MONITOR-3-PEER_EXCEPTION: CPU_MONITOR peer has failed due to exception , reset by [5/0]
*** System received a Software forced crash ***
signal= 0x17, code= 0x24, context= 0x45876f54
PC = 0x42728664, SP = 0x43ed9cd8, RA = 0x413ad2f4
Cause Reg = 0x00003820, Status Reg = 0x34008002
rommon 1 >What kind of line card was being inserted in slot 6? Have you tried other slots? The crash file in the RP says it was reset by SP, so the important crashinfo file would be in the sup-bootflash: Try an see if you find any "dir sup-bootflash:"
Aug 5 17:46:11: %C6K_PLATFORM-2-PEER_RESET: RP is being reset by the SP
%Software-forced reload
To answer your question:
A Is there any different procedure to install line modules in supervisor slots?
>>No there are no special configuration you need to do when inserting a line card in slots that normally would be for supervisor.
B Switch is having previously removed linecard (i.e, fastethernet module)in running configuration. Will it create any system crash?
>>No, it will not cause the switch to crash, when you see the configuration of a line card even after it was removed is quite normal, it's cold module provisionsing, you would not want to keep putting in a configuration for any line card after just resetaing them do you?
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