[Cisco FAQ] - On my D9850 I'm only getting audio, no video on some channels.

Is this an hardware issue or configuration issue?

One possibility is that you tuned to a HD service or a MPEG 4 service. some broadcaster carry SD and HD services in their transport streams.
The D9850 only support MPEG 2 SD, if you require HD or MPEG 4 you will need a D9854 or D9858 receiver depending on your application.

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I am using elements 10 and only getting audio not video. Can anyone please explain why? I am a total newbie to video.

I am using elements 10 and only getting audio not video. Can anyone please explain why? I am a total newbie to video.

greenfrogstone
Just saw your thread, and it looked like a candidate for the Premiere Elements 10 NVIDIA GeForce Roll Back the Driver issue. If your computer uses a NVIDIA GeForce video card/graphics card, then the following applies to you. You do not want to update the driver. Rather you want to roll back the driver version, probably to about May 2013. For your convenience I have done a copy/paste of the forum announcement which gives all the details and fix of the matter.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
This matter has been very specific to the Premiere Elements 10 NVIDIA GeForce card user. So, if your computer is using other than a NVIDIA GeForce card, it is likely that the message does not apply to you, and we can then explore other troubleshooting possibities.
Looking forward to your follow up. Do not hesitate to ask for clarification on anything written here.
Thanks.
ATR

When I import .avi files I only get audio, no video!

When I add .avi files recorded with my Flip Video camera to the clip gallery and view, I only get audio, no video. The same happens when I try to play the clip with Quicktime. Help!

Update to first post.
The Flip Video camcorder records or "captures" video in MPEG-4 advanced simple profile format, saved as an AVI file.
MPEG-4 advanced simple profile format = usually DivX
1.) With Mpeg streamclip you should be able to convert your AVI(Divx) files to a DV format for iMovie. To open DivX files, you have to install one of the free Divx Pro codecs on your system.
MPEG Streamclip 1.8
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
DivX Pro Codec 6.6 (6-month trial)
http://www.divx.com/divx/mac/
2.) Visual Hub $24 should be able to convert WMV and AVI (compressed with the DivX Codec)to a DV format for iMovie.
http://www.techspansion.com/visualhub/
3.) With Flip4Mac WMV Player Pro $29 you can convert your WMV files for iMovie.
http://www.flip4mac.com/wmv.htm
4.) With Perian 0.5 and Quicktime Pro $30 you should be able to convert your AVI/DivX files to a DV format for iMovie.
http://perian.org/
I hope one of these solutions work for you.

HT204291 When I airplay "Dish Anywhere" to my Apple TV I only get audio,no video. Other streaming videos ex Netflix is fine ?

When I airplay "Dish Anywhere" from my IPad Air to Apple TV, I only get audio, no video. When I Airplay other streaming video(ex Netflix) everything works fine. I would appreciate any input

Not all apps are enabled for airplay, this is up to the developer to do.

HT3775 I just got a dash cam for my car, the format is H.264, all the files end in .AVI, when I try to open them I only get audio no video. I don't need the audio, just want the video. The message I get says I need a codec to see the video. What missing f

I can't open my AVI files and see video, I only hear the audio with a black screen. My format for my dash cam is H.264. When I try and open my files the messeage I get is
The document “DR153659.AVI” could not be opened. A required codec isn't available.

It's most likely in VLC or Perian, but may not exist for Mac OS X.
(86916)

Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help

Panasonic .MOV files only play audio no video in Premiere Elements 11??? Not Working Help

It all depends on the codec the file uses, Karli.
What model of camcorder is this video coming from?
Are you working on a Mac or a PC? Have you got the latest version of Quicktime, per the program requirements? When you started your project, did you select the settings for a DSLR at 720p? This is a vital step since it will activate the components your computer will need to work with many of these types of files.
BY THE WAY, KARLI--
PLEASE do not post the same question more than once on this forum! You've already got a thread going with this same question and several responses posted. It's very confusing when you post the same question a second time and start a whole new discussion.

IPod only playing audio, no video

My iPod isn't playing video, but is playing video; but I've followed the instructions in the FAQ (turned TV on OFF; made a seperate playlist for videos - for some reason, my audio got mixed in the video playlist - but it still won't working).
Any help? =/

bump

HT201335 I can only get audio when using airplay through sky go on my apple tv on iphone 4

I cn only get audio when using airplay through sky go on my apple tv on iphone4. Any ideas?

Sky go is an app that does not support video AirPlay, not all apps do.

Can only get audio when trying to AirPlay from Dish app

Since updating to IOS 6 I only get audio when air playing from my Dish Network app on my iPad. I can get audio and video when mirroring; however the quality is horrible and it doesn't fill my screen. I was able to get audio and video both before updating my iPad and Apple TV. The recent updates have been a disaster!!
Apple TV and AirPlay were great products before. I thought updates are supposed to make Apple products better....not worse. Please help if there is a solution

Usually these types of limitations are added by the app developer, especially with media apps like these. However I would first try Resetting the devices. I found the best way to reset the iPad is to close all apps in the recently used app list. Double tap the Home button to reveal the list at the bottom then tap and hold one icon till they wiggle and display a minus button. Tap the to close all apps them press the Home button to get back to the home screen. Hold the Sleep button till "Slide to power off" appears. Once it has shut down completely press the Sleep button till you see the Apple icon.
The procedure is similar to resarting your computer when it starts acting flaky. iPads are just a hand head computer and rarely gets shut down or reset so it would be similar to running your computer for months at a time without shutting it down.

I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?

I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?

I am using FC Express HD, and for some reason, when I export a Quicktime movie, the final movie will only play audio, and the video is black. I only get the actual video if I export as self contained, or if I exportusing quicktime conversion. Why?

Not seeing the main display for video only getting audio...no visual

can anyone help....not seeing the main display for video only getting audio...no visual

Hi
You must tell - What Video-codec is material ? (What Camera was used - how was it set ? )
Try to supply much more info that set's us up on track. (Mind-reading is way to hard)
Yours Bengt W

AppleTV will only play audio, not video

My AppleTV will only play audio, not video via Airplay. I've verified correct settings, reset iPad, AppleTV and router with no success. Please help!

Welcome to the Apple Community.
What is it that you were playing, some providers block their content from AirPlay.

FCP Video files burn to DVD, Only gets audio when played

Hi,
I know this has been asked many times, but, it's late at night and I'm looking for a quick answer please.
I burnt ideo clips,which I have exported thru FCP, and burn them straight onto a DVD thru the Finder.
The person who got the DVD said he only gets audio from the clips, so, he can't see them.
Have many ideas of what I should do, but, what is the most common solution to this problem?

#48 - Cannot view DVCPRO HD or HDV or ProRes on my computer.
Shane's Stock Answer #48 - Cannot view DVCPRO HD, HDV or ProRes QT files on your computer.
The DVCPRO HD, HDV and ProRes codecs only comes with FCP. If your computer does not have FCP installed, it cannot view these quicktime files. It doesn't matter if it is a Mac or PC, without FCP installed, you cannot view these files.
If you need to view ProRes material, you can download the ProRes decoder (mac and windows compatible) for ProRes
http://support.apple.com/downloads/AppleProRes_QuickTime_Decoder_1_0_forWindows.
http://support.apple.com/downloads/AppleProRes_QuickTime_Decoder_1_0_forMac
If your footage was captured as DVCRO HD you can buy the Calibrated DVCPRO HD decoder:
http://www.calibratedsoftware.com/QDVCProHD.asp
HDV, XDCAM? Calibrated has you covered too:
http://www.calibratedsoftware.com/QXD.asp
If you have MXF files from a P2 camera and you need to view the footage on a computer without FCP, you can download P2CMS from Panasonic:
http://www.panasonic.com/business/provideo/p2-hd/downloads-and-updates.asp
Or you need the other party to compress the footage into a format your computer can play, like H.264.
Shane

Cannot import .avi file, I only get audio and no video!

Im trying to import from an SDCard some video taken from a Samsung camcorder to import into iMovie09, when I play it on Quicktime I only get audio. I have tried MPEG Streamclip to convert the .avi file to another format but have not been successful. I used MediaInfo and these are the results:
Can anyone help me find a solution please?
General / Container Stream # 1
Total Video Streams for this File -> 1
Total Audio Streams for this File -> 1
Video Codecs Used -> Samsung MPEG-4
Audio Codecs Used -> U-Law
File Format -> AVI
Play Time -> 10mn 3s
Total File Size -> 161 MiB
Total Stream BitRate -> 2 236 Kbps
Video Stream # 1
Codec (Human Name) -> MPEG-4 Visual
Codec (FourCC) -> SEDG
Frame Width -> 720 pixels
Frame Height -> 480 pixels
Frame Rate -> 29.970 fps
Total Frames -> 18085
Display Aspect Ratio -> 1.500
Video Standard -> NTSC
Scan Type -> Progressive
Codec Settings (Summary) -> BVOP
Codec Settings (Packet BitStream) -> No
QF (like Gordian Knot) -> 0.178
Codec Settings (BVOP) -> Yes
Codec Settings (QPel) -> No
Codec Settings (GMC) -> No warppoints
Codec Settings (Matrix) -> Default (H.263)
Video Stream Length -> 10mn 3s 437ms
Video Stream BitRate -> 1 845 Kbps
Bit Depth -> 24 bits
Video Stream Size -> 133 MiB (83%)
Audio Stream # 1
Codec -> ADPCM
Codec (FourCC) -> 7
Audio Stream Length -> 10mn 3s 400ms
Audio Stream BitRate -> 384 Kbps
Audio Stream BitRate Mode -> CBR
Number of Audio Channels -> 1
Sampling Rate -> 48.0 KHz
Bit Depth -> 8 bits
Audio Stream Size -> 27.6 MiB (17%)
Thanks in advance!

Update to first post.
The Flip Video camcorder records or "captures" video in MPEG-4 advanced simple profile format, saved as an AVI file.
MPEG-4 advanced simple profile format = usually DivX
1.) With Mpeg streamclip you should be able to convert your AVI(Divx) files to a DV format for iMovie. To open DivX files, you have to install one of the free Divx Pro codecs on your system.
MPEG Streamclip 1.8
http://www.squared5.com/svideo/mpeg-streamclip-mac.html
DivX Pro Codec 6.6 (6-month trial)
http://www.divx.com/divx/mac/
2.) Visual Hub $24 should be able to convert WMV and AVI (compressed with the DivX Codec)to a DV format for iMovie.
http://www.techspansion.com/visualhub/
3.) With Flip4Mac WMV Player Pro $29 you can convert your WMV files for iMovie.
http://www.flip4mac.com/wmv.htm
4.) With Perian 0.5 and Quicktime Pro $30 you should be able to convert your AVI/DivX files to a DV format for iMovie.
http://perian.org/
I hope one of these solutions work for you.

I can only get audio over airplay - no audio when choosing apple tv from my ipad

Hi,
I can only get audio top play using airplay and choosing my Apple TV playing a video on my iPad. I updated all the ios today fro AppleTV and iPad. Is there anything else I can do? Any ideas are welcome
thanks

Try the video app or YouTube app and see what you get. No all of the apps are AirPlay capable.

[Cisco FAQ] - On my D9850 I'm only getting audio, no video on some channels.

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