Cisco Gateway constantly disconnecting, logs aren't helpful

This has been going on for weeks, already talked to support who walked me through the usual power cycling, the morning the tech came out there was no problem, he found nothing wrong, I asked him to not swap it out, then later problems started happening again. The logs are almost useless, including anything in the gateway's interface; nobody's ever told me that they're helpful either. Are there any extraneous diagnostic tools I can use with the DPC3941T gateway? The techs literally have replaced the modems about every 6 months even if they're mine or theirs. This is all there is in logs: [Docsis][552]: Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out[Docsis][552]: No Ranging Response received - T3 time-out[Dhcpc][1571]: erouter0 got new IP ### EDIT: The main point of this post is to get advice on getting more information than what is available, because Comcast and their techs were telling me absolutely nothing was wrong with anything and they were just going to swap my modem, so they didn't think it was an RF issue, just a bad modem. The problem here is that I'm not seeing how to get more particular info on what the problem is.

Suit myself? Are you understanding that there's nothing indicating it's an RF issue? Modem internet disconnection logs don't indicate RF issues, and just to put a nail in that coffin, I've never had any trouble connecting to any of the other devices on the network or transfering files. The problem has always been losing internet, even on wired devices (of which I have two). How does losing internet over a wired device indicate an RF issue? I started having problems again even with the old modem (which had a ton of T3/T4 issues), and the Comcast tech was going to come out today but they called me and said they fixed a line issue and there was nothing wrong with any of my stuff. So sorry it's not an RF issue like you think, but this has nothing to do with "suiting myself" because I don't care what the problem is, I just want it fixed. So suit yourself in thinking it's still an RF issue.

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Hello everyone,
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Fast forward to last nite, and the freezing reached and all time high. 5 times. Each time was when I had a browser open in my iMac window and I had Quicktime playing in my Samsung monitor. I was watching a sports program, with the player fit to the screen.
I have read many posts about intel iMacs freezing late last year, but there was a firmware update that evidently fixed that. I have this update installed, and I have had no luck. I have even contacted Apple Care via phone where I got instructed to unplug everything, plug it back in, start in safe mode, and delete cache. That didn't help me out at all. Am I right insuspecting I have a faulty Video card? I just ordered 4GB of RAM, could this be a RAM issue?

When diagnostics are run on a freezing computer and nothing shows, I'll put the program into a testing loop because this means one of two things: the issue is heat related so running the diagnostics several more times will bring on the heat so that the issue shows up or the installed RAM is marginal, just flaky enough to show up now and again but not so far off that a run through of the memory test catches it on the first run.
As I said in my original post, memory is always a suspect in a freezing or kernel panicking computer. And it does tend to top my list. But from what you describe I'm not quite willing to say, "Why don't you just wait until the RAM upgrade arrives?"

Cisco gateway telnet command help

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For the life of me I can not recall the command that he used.
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show voice call status
debug isdn q931 ----->(Don't forget to turn on "term mon")
HTH
Regards,
Yosh

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I'm not having an NAT issue, but my e2000 is constantly disconnecting from XBOX Live. About every 3-5 minutes I get disconnected. My wireless is working perfectly, this is only an issue with XBOX Live.
I've followed all the examples on the forums here, like:
http://homecommunity.cisco.com/t5/Wireless-Routers/Need-HELP-to-change-NAT-type-to-open-on-Linksys-E...
and
http://homecommunity.cisco.com/t5/Wireless-Routers/Open-NAT-xbox-live-problems/td-p/337375
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Try the following steps:
A] With the help of Cisco Connect Software (if at all you have installed the router with the help of this software)
1] Open the software and go to the option which says "Router Settings"
2] Then click on the option which says "Advanced Settings" which will take you to the router's configuration page.
3] Then Click on wireless Tab select Channel Width to 20 MHz only and Channel to 6, 9, and 11. Click Save Settings....
B] If you haven't installed Cisco Connect then you can log on to the router's user interface using it's default IP address in the browser which is 192.168.1.1 and type in 'admin' as the password leaving the username field blank. This will take you to the router's web interface and then follow steps as mentioned above to make the changes.

SOLUTION to your HP printer going offline and/or constantly disconnecting from the network

If you are having a problem printing, scanning or faxing with any HP Printer because of it going offline and constantly disconnecting from the network, here is the fix!
I figured this all out after many unsuccessful attempts with HP Support, my Internet Service Provider and various troubleshooting tasks including reinstalling HP software over and over and over. Well, through self teaching on the internet and 6 grueling months of research, I FINALLY figured it out. OMG! I am a Paramedic (not IT) and somewhat computer literate but by far no expert. I here all of you! Nobody seems to have the answer but I am 97% sure that I do. Either way, please reply back and let me know that this did in fact work for you! :-)
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Funny, if you are someone who has had items in your print cue, they won’t print, and you turn your printer off and then back on and suddenly your documents print…well, join my club. The reason this works is because when you first turn on the printer, it starts with the same IP address before it cycles. If you are someone who sits there for a while and suddenly your documents print without you changing anything…this is because through the IP cycle change, it hits your printers IP address and the network will allow it to print. Not very funny, I know. It took me forever to figure out why my printer would print sometimes but not all the time. Since I figured this out, I can SCAN, PRINT and use all of the features of my installed HP software such as HP Solution Center, Photosmart Essentials.
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In Printers and Faxes right click on the printer and select “properties”. Click add a new port. Choose standard TCP/IP port configured to the printer host name. Read the hostname from the printer's network configuration sheet.
Using my method means that you always connect to the printer even if its IP changes (which may happen with dynamic configuration). This does not jeopardize your network security. It just tells your printer to stay put and stop traveling the IP address highway. :-)
This question was solved.
View Solution.

The DHCP range is the range of IP addresses the router hands out automatically as devices join the network. The DHCP range is determined by the router and each brand has a range set at the factory (that can be changed by you).
Your D-link's DHCP default range is 192.168.0.100 to 192.168.0.199. So, outside the DHCP range is .2 to .99 and .200 to .254.
Attached is a handy cheat sheet.
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP
Attachments:
Router Facts.pdf ‏25 KB

Magic mouse constantly disconnects and can't get it to connect without rebooting the computer. Anyone else have this issue

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Greetings Beth,
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How do I make sure I don't constantly get logged out of my google account in Safari?

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Hello !!
somebody knows how can i collect cdr from cisco gateway AS5300 into a database in realtime?
Regards

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gw-accounting
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Regards.

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Cisco Gateway constantly disconnecting, logs aren't helpful

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