Cisco html server error

Question

I have enabled the http server function on my cisco router. When i log in and try to access the "monitor the router" weblink at any priviledge level, i get "The Page cannot be displayed Error" message. The webpage is "http://172.16.62.69/level/15/exec/-"
The remaining weblinks work fine. Any help would be greatly appreciated.
Thanks in advance!!

Answer 1

Following steps may help you:
1-If you can see just SOME web pages:
a.Check the MTU size in your configuration. If the MTU size is too big, the packets may get lost and that will cause the problem with the pages. I suggest you to lower the value, and try to browse.
2-If you can not see ANY web page:
a.Make sure you are not using a firewall. If you are using a firewall, make sure it is correctly configured to let the Internet explorer connect to the Internet.
b.If you are not using a proxy server, make sure that the proxy server options on the LAN SETTINGS from the Internet explorer are not checked. Moreover, if you are using a proxy server, make sure that those settings are pointing to the correct server.
c.You cal also check the security settings from the internet explorer. You may also want to set the privacy setting to accept all cookies, so all pages will be normally displayed.
d.Try to browse by IP. In the address bar from the Internet Explorer give the IP address of some website. If you can see the page by IP then the problem is related to the DNS servers. Set the DNS servers that your ISP gave you on the routers configuration.