Cisco ip phone 9971 registration failed with CME 8.6 on WAN

Dear  Sir
Subject: Cisco ip
phone  9971 registration failed
with CME 8.6 on WAN
I have a WAN  simulation with one Cisco2811 router one Cisco1841 router (connected with fast  Ethernet interface) plus one layer 2  switch.
I upgraded the 2811 IOS to 15.4M and installed CME8.6, when we tried  to add 9971 sip phone If the traffic goes throw LAN (Same subnet- directly from  switch to 2811) everything is fine and the SIP phone (9971) added with no  problem but when I change the subnet and traffic goes throw WAN
( from 1841  routed to 2811 with default route) my phone didn't register.
It will be great  if anybody could help!!
If you can solve my problem, I will be happy to  compensate.

Try binding SIP to an interface on which Phone can reach (Use "voice service voip" "sip" and then bind)
Udit

Similar Messages

  • Cisco ip phone 9971 registration failed with CME 8.5

    Good day!
    I have voice bundle 2951 with 15.1.3(T) IOS version and  a few 9971 ip phones. In addition to it I've downloaded current SIP firmware for these phones (sip9971.9-2-1) and configured my CME as follows:
    voice register global mode cme source-address 192.168.2.254 port 5060 max-dn 10 max-pool 5 load 9971 sip9971.9-2-1 timezone 13 create profile sync 0069043299436028!voice register dn  1 number 104 name 9971 SIP Phone label 104 mwi!voice register pool  1 id mac 688D.ABA4.A88B type 9971 number 1 104 presence call-list dtmf-relay rtp-nte codec g711ulaw no vadvoice service voip sip
      registrar server expires max 3600 min 120
    All SIP firmware files were uploaded to tftp server on CME and shared then:
    tftp-server flash:kern9971.9-2-1.sebn tftp-server flash:rootfs9971.9-2-1.sebn tftp-server flash:sboot9971.031610R1-9-2-1.sebn tftp-server flash:sip9971.9-2-1.loads tftp-server flash:skern9971.022809R2-9-2-1.sebn tftp-server flash:dkern9971.100609R2-9-2-1.sebn tftp-server system:cme/sipphone
    During the boot process all ip settings including option 150 were successfully updated by the phone:
    ip dhcp pool voip_pool   network 192.168.2.0 255.255.255.0   default-router 192.168.2.254   option 150 ip 192.168.2.254
    But when the phone tries to get files on the CME it fails. The ouput of debug tftp events command shows that there is no such configuration file on tftp:
    Jul 28 16:36:14.446: TFTP: read request from host 192.168.2.8(49158) via GigabitEthernet0/1Jul 28 16:36:14.446: TFTP: Looking for SEP68BDABA4A88B.cnf.xmlJul 28 16:36:14.446: TFTP: Sending error 1 No such fileJul 28 16:36:15.522: TFTP: Server request for port 49158, socket_id 0xA2EFEE4 for process 324Jul 28 16:36:15.522: TFTP: read request from host 192.168.2.8(49158) via GigabitEthernet0/1Jul 28 16:36:15.522: TFTP: Looking for XMLDefault.cnf.xmlJul 28 16:36:15.522: TFTP: Opened system:/its/vrf1/XMLDefault.cnf.xml, fd 14, size 3210 for process 324Jul 28 16:36:15.522: TFTP: Sending block 1 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Received ACK for block 1, socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Sending block 2 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Received ACK for block 2, socket_id 0xA2EFEE4Jul 28 16:36:15.522: TFTP: Sending block 3 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 3, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 4 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 4, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 5 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 5, socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Sending block 6 (retry 0), socket_id 0xA2EFEE4Jul 28 16:36:15.526: TFTP: Received ACK for block 6, socket_id 0xA2EFE
    So, i see this file on CME router in system/cme/sipphones direcotory:
    Directory of system:cme/sipphone/  747  -rw-         825  Jul 27 2011 16:10:04 +00:00  featurePolicyDefault.xml  744  -rw-           1  Jul 27 2011 15:59:49 +00:00  OS79XX.TXT  749  -rw-        3761  Jul 27 2011 16:10:04 +00:00  SEP688DABA4A88B.cnf.xml  742  -rw-        1948  Jul 27 2011 16:10:04 +00:00  SIPDefault.cnf  745  -rw-        4376  Jul 27 2011 16:10:04 +00:00  softkeyDefault.xml  746  -rw-        4342  Jul 27 2011 16:10:04 +00:00  softkeyDefault_kpml.xml  743  -rw-          69  Jul 27 2011 16:10:04 +00:00  syncinfo.xml
    So, i dont quiet understand why the registration process was failed. Could anyone tell me if there are restrictions on the SIP firmware and IOS version in this case?
    Thank you.

    linuxchild,
    thank you. i checked this out, but i think it doesnt matter whether tftp-path statement is set or not in this case.
    Configuration files for 9971 are located in system:cme/sipphone directory by default.
    While I have this statement in tftp-server configuration, it should get this file from the server.
    tftp-server system:cme/sipphone
    i tried to configure it accordiing to this example.
    Now i can see xml file in flash direcory:
    30        1948 Aug 1 2011 09:48:52 +00:00 SIPDefault.cnf
    31          69 Aug 1 2011 09:48:52 +00:00 syncinfo.xml
    32        4342 Aug 1 2011 09:48:54 +00:00 softkeyDefault_kpml.xml
    33        4376 Aug 1 2011 09:48:54 +00:00 softkeyDefault.xml
    34        3787 Aug 1 2011 09:48:54 +00:00 SEP68BDABA4A88B.cnf.xml
    35         825 Aug 1 2011 09:48:54 +00:00 featurePolicyDefault.xml
    But i cant still get this file from tftp and have the same error:
    *Aug  1 09:50:27.385: TFTP: read request from host 192.168.2.5(49157) via GigabitEthernet0/1
    *Aug  1 09:50:27.385: TFTP: Looking for SEP68BDABA4A88B.cnf.xml
    *Aug  1 09:50:27.385: TFTP: Sending error 1 No such file
    Has anyone had such problem?

  • Cisco IP Phone 7962 not registering with CME 9

    Dear Experts,
    I have CME router 2811 with 15 - 6921 phones and added 1 new Cisco 7962 phone. All the 6921 phones are registered and working fine.
    7962 phone does not register and the screen goes blank after the phone boot. Software version the phone is running is 9.3.1 SR2-1S
    Verified the CNF File is created
    tftp-server system:/its/vrf1/XMLDefault7962.cnf.xml alias SEP501CBFFC8735.cnf.xml
    Here is the configuration on the router.
    ip dhcp pool VOICE
       network 192.168.10.0 255.255.255.0
       default-router 192.168.10.1
       option 150 ip 192.168.10.1
    ephone-dn  11  octo-line
     number 2211
     label ABC 2221
     name ABC
    ephone  11
     device-security-mode none
     mac-address 501C.BFFC.8735
     type 7962
     button  1:11
    The results of the debug tftp events are as below -
    Oct 26 17:52:06.491: TFTP: Looking for CTLSEP501CBFFC8735.tlv
    Oct 26 17:52:06.595: TFTP: Looking for ITLSEP501CBFFC8735.tlv
    Oct 26 17:52:06.699: TFTP: Looking for ITLFile.tlv
    Oct 26 17:52:06.931: TFTP: Looking for SEP501CBFFC8735.cnf.xml
    Oct 26 17:52:07.487: TFTP: Opened system:/its/vrf1/XMLDefault7962.cnf.xml, fd 10, size 1278 for process 366
    Oct 26 17:52:07.495: TFTP: Finished system:/its/vrf1/XMLDefault7962.cnf.xml, time 00:00:00 for process 366
    Oct 26 17:52:09.799: TFTP: Looking for English_United_States/mk-sccp.jar
    Oct 26 17:52:10.119: TFTP: Looking for United_States/g3-tones.xml
    Oct 26 17:52:11.067: New Skinny socket accepted [2] from 0, sub 1 (15 active)
    Oct 26 17:52:11.067: sin_family 2, sin_port 49152, in_addr 192.168.110.30
    Oct 26 17:52:11.067: skinny_add_socket 2 192.168.110.30 49152
    Oct 26 17:52:11.799: Cannot find device entry on socket fd 7 for message 346
    Oct 26 17:52:11.799: Got wrong skinny message size 1836597052 on socket fd 7
    Oct 26 17:52:11.799: Got wrong skinny message size 824327534 on socket fd 7
    Oct 26 17:52:11.799: Got wrong skinny message size 1735289188 on socket fd 7
    Oct 26 17:52:11.799: Got wrong skinny message size 1007304255 on socket fd 7
    Oct 26 17:52:11.799: Got wrong skinny message size 1918987361 on socket fd 7
    Oct 26 17:52:11.799: Got wrong skinny message size 1632510061 on socket fd 7
    Oct 26 17:52:11.799: Got wrong skinny message size 1333032271 on socket fd 7 ... .so on
    Oct 26 17:52:11.815: Got wrong skinny message size 2622 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.815: Got wrong skinny message size 0 on socket fd 7.. so on
    Oct 26 17:52:11.883: Cannot find device entry on socket fd 7 for message 0
    Oct 26 17:52:11.883: Got wrong skinny message size -2056126442 on socket fd 7
    Oct 26 17:52:11.883: Got wrong skinny message size -54584240 on socket fd 7
    Oct 26 17:52:11.883: Got wrong skinny message size 3 on socket fd 7
    Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:11.883: Got wrong skinny message size 825045805 on socket fd 7
    Oct 26 17:52:11.883: Got wrong skinny message size 0 on socket fd 7
    Oct 26 17:52:21.915: Cannot find device entry on socket fd 7 for message 0
    Oct 26 17:52:41.995: Cannot find device entry on socket fd 7 for message 0
    Oct 26 17:53:02.064: Cannot find device entry on socket fd 7 for message 0
    ADVILLA-2811#
    Oct 26 17:54:24.556: socket 3 fatal error 260! can't read msg header with size -1, fd 3
    Oct 26 17:54:24.556:  it's a stale socket! delete it!!
    Please advise the issue.. thanks..

    This could be a compatibility issue. Looking at the feature matrix, 15.1 is CME8.8 and only has support for SCCP42.9-2-1S.loads. Even the latest CME (10.5) only has listed support for 9.2.1 on 7962.
    I would try downgrading the phone firmware to 9.2.1 and see if you continue to have the issue.
    Also, make sure you are advertising all the following files on TFTP:
    SCCP42.9-2-1S.loads
    apps42.9-2-1TH1-13.sbn
    cnu42.9-2-1TH1-13.sbn
    cvm42sccp.9-2-1TH1-13.sbn
    dsp42.9-2-1TH1-13.sbn
    jar42sccp.9-2-1TH1-13.sbn
    term42.default.loads
    term62.default.loads

  • Cisco SIP Phone 9971 will not register on CME 8.6

    Hello,
    I'm trying to configure a  Cisco SIP Phone 9971,
    but it won't register on CME 8.6, which is running on a 2811
    The Phone shows this error message: Phone Not Registered.
    And when I check the the Status Messages in the Phone, I see the following:
    VPN Error: vpn is not configured
    Actually, it shows all these 4 messages in a constant Loop:
    12:01:59a SEP189C5DB6BD09.cnf.xml (TFTP)
    12:01:59a No Trust List instaled
    12:01:59a Updating Trust list
    12:02:00a VPN Error: VPN is not Configured
    It seems that this VPN Error is keeping the Phone from registering.
    This is repeated for ever and the Phone never registers; at least that's what it appears.
    However, when I do a sh voice register pool, I get the following:
    C2811#sh voice register pool  1
    Pool Tag 1
    Config:
      Mac address is 189C.5DB6.BD09
      Type is 9971
      Number list 1 : DN 1
      Proxy Ip address is 0.0.0.0
      Current Phone load version is Cisco-CP9971/9.4.1
      DTMF Relay is enabled, rtp-nte
      Call Waiting is enabled
      DnD is disabled
      Video is enabled
      Camera is enabled
      Busy trigger per button value is 0
      call-forward b2bua busy 68600
      keep-conference is enabled
      registration expires timer max is 3600 and min is 120
      username adm password adm
      kpml signal is enabled
      Lpcor Type is none
      blf call list is enabled
      Transport type is udp
      service-control mechanism is supported
      registration Call ID is [email protected]
      Registration method: per line
      Privacy feature is not configured.
      Privacy button is disabled
      active primary line is: 1010
      contact IP address: 172.35.140.12 port 5060
      Phone SIS Version:  6.0.2
      GW SIS Version:  1.0.0
    Dialpeers created:
    Dial-peers for Pool 1:
    dial-peer voice 40001 voip
    destination-pattern 1010
    session target ipv4:172.35.140.12:5060
    session protocol sipv2
    dtmf-relay rtp-nte
    digit collect kpml
    codec  g711ulaw bytes 160
    no vad
      call-fwd-busy        68600
      after-hours-exempt   FALSE
    Statistics:
      Active registrations  : 4
      Total SIP phones registered: 1
      Total Registration Statistics
        Registration requests  : 4
        Registration success   : 4
        Registration failed    : 0
        unRegister requests    : 0
        unRegister success     : 0
        unRegister failed      : 0
        Attempts to register
               after last unregister : 0
        Last register request time   : 18:11:43.551 UTC Mon Feb 24 2014
        Last unregister request time :
        Register success time        : 18:11:43.551 UTC Mon Feb 24 2014
        Unregister success time      :
    C2811#
    This sh voice register pool  seems to indicate that the Phone has actually registered.
    But I still get the  Phone Not Registered   message on the screen!
    I did some Debugs and they also seem to indicate that the Phone has indeed registered:
    Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
    1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
    VOICE_REG_POOL pool_tag(1), dn_tag(1)
    Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
    Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
    Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
                                   Name:SEP189C5DB6BD09 IP:172.35.140.12  DeviceType:Phone
    So frankly, I have no idea why the Phone keeps showing the Phone Not Registered message.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
    mgcp profile default
    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
    cnf-file location flash:
    load 7960-7940 P00308010200
    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
    load 7965 SCCP45.9-3-1SR3-1S.loads
    max-conferences 8 gain -6
    dn-webedit
    transfer-system full-consult
    create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
    ephone-dn  1
    number 1001
    description Phone 1
    name Phone 1
    hold-alert 30 originator
    ephone-dn  2
    number 1002
    description Phone 2
    name Phone 2
    hold-alert 30 originator
    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
    hold-alert 30 originator
    ephone  1
    device-security-mode none
    mac-address 001C.58FB.6E0F
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0014.A981.7F8A
    button  1:2
    ephone  3
    device-security-mode none
    mac-address 0006.5356.A4B8
    button  1:3
    alias exec con conf t
    alias exec sib show ip int brief
    alias exec srb show run | b
    alias exec sri show run int
    line con 0
    exec-timeout 0 0
    logging synchronous
    line aux 0
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    line vty 5 15
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    scheduler allocate 20000 1000
    ntp master 1
    end
    C2811#

    VPN is not Configured prints on all phones now with the built-in VPN client if VPN isn't configured.  That's normal and is just cosmetic.  That should not be causing your registration issues.

  • Cisco SIP Phone 9971 won't register on CME 8.6

    Hello,
    I'm facing a very strange problem:
    a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
    I have read all the related-postings to this and other Forum, but I have not been able to solve it.
    One of the "potential solutions" was to make sure that the Phone had a Line configured.
    But I think that the commands voice register dn  and  voice register pool are properly configured (see config below)
    So frankly, I have no idea what I could be missing.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
    mgcp profile default
    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
    cnf-file location flash:
    load 7960-7940 P00308010200
    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
    load 7965 SCCP45.9-3-1SR3-1S.loads
    max-conferences 8 gain -6
    dn-webedit
    transfer-system full-consult
    create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
    ephone-dn  1
    number 1001
    description Phone 1
    name Phone 1
    hold-alert 30 originator
    ephone-dn  2
    number 1002
    description Phone 2
    name Phone 2
    hold-alert 30 originator
    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
    hold-alert 30 originator
    ephone  1
    device-security-mode none
    mac-address 001C.58FB.6E0F
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0014.A981.7F8A
    button  1:2
    ephone  3
    device-security-mode none
    mac-address 0006.5356.A4B8
    button  1:3
    alias exec con conf t
    alias exec sib show ip int brief
    alias exec srb show run | b
    alias exec sri show run int
    line con 0
    exec-timeout 0 0
    logging synchronous
    line aux 0
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    line vty 5 15
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    scheduler allocate 20000 1000
    ntp master 1
    end
    C2811#

    Thank you for your reply.
    I did some debugs and the results are very strange!
    This is what I got:
    Feb 24 18:01:12.219: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Sent:
    SIP/2.0 400 Bad Request
    Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK08011844
    From: ;tag=189c5db6bd09000260cf3daf-289a76d1
    To: ;tag=52488-160A
    Date: Mon, 24 Feb 2014 18:01:12 GMT
    Call-ID: [email protected]
    CSeq: 1000 REFER
    Content-Length: 0
    Contact:
    Feb 24 18:01:12.291: //-1/xxxxxxxxxxxx/SIP/Msg/ccsipDisplayMsg:
    Received:
    REGISTER sip:172.25.140.1 SIP/2.0
    Via: SIP/2.0/UDP 172.35.140.12:5060;branch=z9hG4bK1e9ad079
    From: ;tag=189c5db6bd0900032df02e9c-25d79707
    To:
    Call-ID: [email protected]
    Max-Forwards: 70
    Date: Fri, 01 Jan 1982 00:02:41 GMT
    CSeq: 101 REGISTER
    User-Agent: Cisco-CP9971/9.4.1
    Contact: ;+sip.instance="
    000000-0000-0000-0000-189c5db6bd09>";+u.sip!devicename.ccm.cisco.com="SEP189C5DB
    6BD09";+u.sip!model.ccm.cisco.com="493";video
    Supported: replaces,join,sdp-anat,norefersub,resource-priority,extended-refer,X-
    cisco-callinfo,X-cisco-serviceuri,X-cisco-escapecodes,X-cisco-service-control,X-
    cisco-srtp-fallback,X-cisco-monrec,X-cisco-config,X-cisco-sis-6.0.2,X-cisco-xsi-
    8.0.1
    Content-Length: 0
    Reason: SIP;cause=200;text="cisco-alarm:22 Name=SEP189C5DB6BD09 ActiveLoad=sip99
    71.9-4-1-9.loads InactiveLoad=sip9971.9-3-2SR1-1.loads Last=reset-reset"
    Expires: 3600
    Feb 24 18:01:12.395: voice_reg_get_reg_expires_timer: no voice register pool found
    Feb 24 18:01:12.395: VOICE_REG_POOL: Register request for (1010) from (172.35.140.12)
    Feb 24 18:01:12.395: VOICE_REG_POOL: Contact matches pool 1 number list 1
    Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
    Feb 24 18:01:12.395: VOICE_REG_POOL: key(1010) contact(172.35.140.12:5060) add to contact table
    Feb 24 18:01:12.395: VOICE_REG_POOL: No entry for (1010) found in contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: key(1010) contact(172.35.140.12) added to contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) add to srst contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: No entry for (172.35.140.12) found in srst contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL: key(172.35.140.12) contact(1010) added to srst contact table
    Feb 24 18:01:12.399: VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
    But right after these errors, I get the following:
    Feb 24 18:01:12.399: VOICE_REG_POOL: Creating param container for dial-peer 4000
    1.VOICE_REG_POOL pool->tag(1), dn->tag(1), submask(1)
    VOICE_REG_POOL pool_tag(1), dn_tag(1)
    Feb 24 18:01:12.399: VOICE_REG_POOL: Created dial-peer entry of type 0
    Feb 24 18:01:12.399: VOICE_REG_POOL: Registration successful for 1010, registration id is 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: Contact matches pool 1 number list 1
    Feb 24 18:01:12.411: VOICE_REG_POOL: GW SIS: X-cisco-cme-sis-1.0.0
    Feb 24 18:01:12.411: VOICE REGISTER POOL-1 has registered.
                                   Name:SEP189C5DB6BD09 IP:172.35.140.12  DeviceType:Phone
    Feb 24 18:01:12.411: VOICE_REG_POOL: Pool[1]: service-control (reset type: 2) message sent to sip:[email protected]
    Feb 24 18:01:12.411: voice_reg_privacy_update_to_phone: delay sending privacy update during bulk registration
    Feb 24 18:01:12.415: //1/7B0070C28003/SIP/Msg/ccsipDisplayMsg:
    ====================
    And when I do a sh voice register pool, I get the following:
    C2811#sh voice register pool  1
    Pool Tag 1
    Config:
      Mac address is 189C.5DB6.BD09
      Type is 9971
      Number list 1 : DN 1
      Proxy Ip address is 0.0.0.0
      Current Phone load version is Cisco-CP9971/9.4.1
      DTMF Relay is enabled, rtp-nte
      Call Waiting is enabled
      DnD is disabled
      Video is enabled
      Camera is enabled
      Busy trigger per button value is 0
      call-forward b2bua busy 68600
      keep-conference is enabled
      registration expires timer max is 3600 and min is 120
      username adm password adm
      kpml signal is enabled
      Lpcor Type is none
      blf call list is enabled
      Transport type is udp
      service-control mechanism is supported
      registration Call ID is [email protected]
      Registration method: per line
      Privacy feature is not configured.
      Privacy button is disabled
      active primary line is: 1010
      contact IP address: 172.35.140.12 port 5060
      Phone SIS Version:  6.0.2
      GW SIS Version:  1.0.0
    Dialpeers created:
    Dial-peers for Pool 1:
    dial-peer voice 40001 voip
    destination-pattern 1010
    session target ipv4:172.35.140.12:5060
    session protocol sipv2
    dtmf-relay rtp-nte
    digit collect kpml
    codec  g711ulaw bytes 160
    no vad
      call-fwd-busy        68600
      after-hours-exempt   FALSE
    Statistics:
      Active registrations  : 4
      Total SIP phones registered: 1
      Total Registration Statistics
        Registration requests  : 4
        Registration success   : 4
        Registration failed    : 0
        unRegister requests    : 0
        unRegister success     : 0
        unRegister failed      : 0
        Attempts to register
               after last unregister : 0
        Last register request time   : 18:11:43.551 UTC Mon Feb 24 2014
        Last unregister request time :
        Register success time        : 18:11:43.551 UTC Mon Feb 24 2014
        Unregister success time      :
    C2811#
    So apparently the Phone is actually registered!
    However, the Phone screens still shows this message: Phone Not Registered.
    So frankly I don't understand what's going on!
    I really hope somebody can help.  Thanks!

  • Cisco SIP Phone 9971 won't register on CME 8.6 or 8.5 Please HELP

    Please help me , I have problem with registering Cisco SIP phone 9971 with CME 8.6 on ISR 2901.
    I configured CME for SIP clients, then I add configuration for 9971 phone and create profiles.  Phone downloaded SEP...xml file from CME,after that phone look for g4-tones.xml and gd-sip.jar files, I added them to CME after that phone downloaded them and reboot. Now phone is stuck in some kind of loop and does not register on CME.
    On phone log I can see repeting next few messeges.
    12:01:58a No DNS Server IP
    12:01:59a Updating Trust list
    12:01:59a No Trust List instaled
    12:01:59a SEP04C5AB03B0D.cnf.xml (TFTP)  // at this time phone download SEP...xml file from CME
    12:02:00a VPN Error: VPN is not Configured
    on CME if issue DEBUG TFTP EVENTS i receive next few lines
    *Aug 18 18:20:19.891: TFTP: Looking for CTLSEP04C5A4B03B0D.tlv
    *Aug 18 18:20:19.987: TFTP: Looking for ITLSEP04C5A4B03B0D.tlv
    *Aug 18 18:20:20.083: TFTP: Looking for ITLFile.tlv
    *Aug 18 18:20:20.347: TFTP: Looking for SEP04C5A4B03B0D.cnf.xml
    *Aug 18 18:20:20.351: TFTP: Opened flash:/SEP04C5A4B03B0D.cnf.xml, fd 14, size 4585 for process 141
    *Aug 18 18:20:20.363: TFTP: Finished flash:/SEP04C5A4B03B0D.cnf.xml, time 00:00:00 for process 141
    here you can see verison info of CME
    Cisco IOS Software, C2900 Software (C2900-UNIVERSALK9-M), Version 15.1(4)M, RELEASE SOFTWARE (fc1)
    Technical Support: http://www.cisco.com/techsupport
    Copyright (c) 1986-2011 by Cisco Systems, Inc.
    Compiled Thu 24-Mar-11 15:31 by prod_rel_team
    ROM: System Bootstrap, Version 15.0(1r)M9, RELEASE SOFTWARE (fc1)
    ELTOSAN_ROUTER uptime is 1 hour, 50 minutes
    System returned to ROM by reload at 16:29:20 UTC Thu Aug 18 2011
    System image file is "flash:/c2900-universalk9-mz.SPA.151-4.M.bin"
    Last reload type: Normal Reload
    Last reload reason: Reload Command
    Cisco CISCO2901/K9 (revision 1.0) with 471040K/53248K bytes of memory.
    Processor board ID FGL1508252Y
    3 Gigabit Ethernet interfaces
    2 terminal lines
    1 Virtual Private Network (VPN) Module
    4 Voice FXO interfaces
    4 Voice FXS interfaces
    1 Internal Services Module (ISM) with Services Ready Engine (SRE)
       Survivable Remote Site Voicemail (SRSV) on Cisco Unity Express (CUE) 8.5.1 in slot/sub-slot 0/0
    DRAM configuration is 64 bits wide with parity enabled.
    255K bytes of non-volatile configuration memory.
    254464K bytes of ATA System CompactFlash 0 (Read/Write)
    License Info:
    License UDI:
    Device#   PID                   SN
    *0        CISCO2901/K9          xxxxxxxxxxxxx
    Technology Package License Information for Module:'c2900'
    Technology    Technology-package          Technology-package
                  Current       Type          Next reboot
    ipbase        ipbasek9      Permanent     ipbasek9
    security      securityk9    Permanent     securityk9
    uc            uck9          Permanent     uck9
    data          None          None          None
    Configuration register is 0x2102
    this is RUNNING CONFIGURATION
    ! Last configuration change at 16:10:12 UTC Thu Aug 18 2011
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname ELTOSAN_ROUTER
    boot-start-marker
    boot system flash:/c2900-universalk9-mz.SPA.151-4.M.bin
    boot-end-marker
    no aaa new-model
    no ipv6 cef
    ip source-route
    no ip routing
    no ip cef
    no ip dhcp use vrf connected
    ip dhcp excluded-address 192.168.5.1 192.168.5.10
    ip dhcp excluded-address 192.168.5.200 192.168.5.255
    ip dhcp pool phone
       network 192.168.5.0 255.255.255.0
       default-router 192.168.5.251
       option 150 ip 192.168.5.251
    ip dhcp pool data
       relay source 192.168.2.0 255.255.255.0
       relay destination 192.168.2.201
    multilink bundle-name authenticated
    crypto pki token default removal timeout 0
    voice-card 0
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    fax protocol pass-through g711alaw
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 192.168.5.251 port 5060
    max-dn 6
    max-pool 6
    load 9971 sip9971.9-1-1SR1.loads
    authenticate register
    tftp-path flash:
    create profile sync 0005135312289902
    voice register dn  1
    number 207
    allow watch
    name GossaVM
    label 207
    voice register dn  3
    number 101
    name Dejan
    label 101
    mwi
    voice register pool  1
    id mac 000C.29C5.0011
    number 1 dn 1
    dtmf-relay sip-notify
    username testvm password testera
    codec g711alaw
    voice register pool  3
    id mac 04C5.A4B0.3B0D
    type 9971
    number 3 dn 3
    presence call-list
    dtmf-relay rtp-nte
    username dejan password 1234
    codec g711alaw
    no vad
    license udi pid CISCO2901/K9 sn xxxxxxxxxxxx
    hw-module ism 0
    hw-module pvdm 0/0
    redundancy
    interface GigabitEthernet0/0
    description INTERFACE INTERNAL
    no ip address
    no ip route-cache
    duplex auto
    speed auto
    no mop enabled
    interface GigabitEthernet0/0.2
    description LAN DATA
    encapsulation dot1Q 2
    ip address 192.168.2.251 255.255.255.0
    no ip route-cache
    interface GigabitEthernet0/0.5
    description LAN VOICE
    encapsulation dot1Q 5
    ip address 192.168.5.251 255.255.255.0
    no ip route-cache
    interface ISM0/0
    no ip address
    no ip route-cache
    shutdown
    !Application: SRSV-CUE Running on ISM
    interface GigabitEthernet0/1
    no ip address
    no ip route-cache
    shutdown
    duplex auto
    speed auto
    interface ISM0/1
    description Internal switch interface connected to Internal Service Module
    shutdown
    interface Vlan1
    no ip address
    no ip route-cache
    shutdown
    ip forward-protocol nd
    no ip http server
    no ip http secure-server
    snmp-server community public RO
    tftp-server flash:dkern9971.100609R2-9-1-1SR1.sebn alias dkern9971.100609R2-9-1-1SR1.sebn
    tftp-server flash:kern9971.9-1-1SR1.sebn alias kern9971.9-1-1SR1.sebn
    tftp-server flash:rootfs9971.9-1-1SR1.sebn alias rootfs9971.9-1-1SR1.sebn
    tftp-server flash:sboot9971.031610R1-9-1-1SR1.sebn alias sboot9971.031610R1-9-1-1SR1.sebn
    tftp-server flash:skern9971.022809R2-9-1-1SR1.sebn alias skern9971.022809R2-9-1-1SR1.sebn
    tftp-server flash:sip9971.9-1-1SR1.loads alias sip9971.9-1-1SR1.loads
    tftp-server flash:United_States/g4-tones.xml
    tftp-server flash:English_United_States/gd-sip.jar
    control-plane
    voice-port 0/0/0
    voice-port 0/0/1
    voice-port 0/0/2
    voice-port 0/0/3
    voice-port 0/1/0
    voice-port 0/1/1
    voice-port 0/1/2
    voice-port 0/1/3
    mgcp profile default
    gatekeeper
    shutdown
    line con 0
    line aux 0
    line 67
    no activation-character
    no exec
    transport preferred none
    transport input all
    transport output pad telnet rlogin lapb-ta mop udptn v120 ssh
    stopbits 1
    line vty 0 4
    password jebiga
    login
    transport input all
    end
    I did not have any kind of problem with X-LITE to register to CME. also try with few SCCP phones 7940  and I did not any kind of problem .
    this is content of SEP....xml file for 9971
    <device>
    <deviceProtocol>SIP</deviceProtocol>
    <devicePool>
    <dateTimeSetting>
    <dateTemplate>M/D/YA</dateTemplate>
    <timeZone>Pacific Standard/Daylight Time</timeZone>
    <ntps>
    <ntp priority="0">
    <name>0.0.0.0</name>
    <ntpMode>unicast</ntpMode>
    </ntp>
    </ntps>
    </dateTimeSetting>
    <callManagerGroup>
    <members>
    <member priority="0">
    <callManager>
    <ports>
    <sipPort>5060</sipPort>
    </ports>
    <processNodeName>192.168.5.251</processNodeName>
    </callManager>
    </member>
    </members>
    </callManagerGroup>
    </devicePool>
    <sipProfile>
    <sipProxies>
    <registerWithProxy>true</registerWithProxy>
    </sipProxies>
    <sipCallFeatures>
    <cnfJoinEnabled>true</cnfJoinEnabled>
    <localCfwdEnable>true</localCfwdEnable>
    <callForwardURI>service-uri-cfwdall</callForwardURI>
    <callPickupURI>service-uri-pickup</callPickupURI>
    <callPickupGroupURI>service-uri-gpickup</callPickupGroupURI>
    <callHoldRingback>2</callHoldRingback>
    <semiAttendedTransfer>true</semiAttendedTransfer>
    <anonymousCallBlock>2</anonymousCallBlock>
    <callerIdBlocking>2</callerIdBlocking>
    <dndControl>2</dndControl>
    <remoteCcEnable>true</remoteCcEnable>
    </sipCallFeatures>
    <sipStack>
    <remotePartyID>true</remotePartyID>
    </sipStack>
    <sipLines>
    <line button="1" lineIndex="1">
    <featureID>9</featureID>
    <featureLabel></featureLabel>
    <proxy>USECALLMANAGER</proxy>
    <port>5060</port>
    <name></name>
    <displayName></displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
    </autoAnswer>
    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    <line button="2" lineIndex="2">
    <featureID>9</featureID>
    <featureLabel>101</featureLabel>
    <proxy>USECALLMANAGER</proxy>
    <port>5060</port>
    <name>101</name>
    <displayName>Dejan Rakic</displayName>
    <autoAnswer>
    <autoAnswerEnabled>2</autoAnswerEnabled>
    </autoAnswer>
    <callWaiting>1</callWaiting>
    <authName>dejan</authName>
    <authPassword>1234</authPassword>
    <sharedLine>false</sharedLine>
    <messagesNumber></messagesNumber>
    <ringSettingActive>5</ringSettingActive>
    <forwardCallInfoDisplay>
    <callerName>true</callerName>
    <callerNumber>true</callerNumber>
    <redirectedNumber>true</redirectedNumber>
    <dialedNumber>true</dialedNumber>
    </forwardCallInfoDisplay>
    </line>
    </sipLines>
    <enableVad>true</enableVad>
    <preferredCodec>g711alaw</preferredCodec>
    <dialTemplate></dialTemplate>
    <kpml>1</kpml>
    <phoneLabel></phoneLabel>
    <stutterMsgWaiting>2</stutterMsgWaiting>
    <disableLocalSpeedDialConfig>true</disableLocalSpeedDialConfig>
    <dscpForAudio>184</dscpForAudio>
    <dscpVideo>136</dscpVideo>
    </sipProfile>
    <commonProfile>
    <phonePassword>1234</phonePassword>
    <callLogBlfEnabled>2</callLogBlfEnabled>
    </commonProfile>
    <featurePolicyFile>featurePolicyDefault.xml</featurePolicyFile>
    <loadInformation>sip9971.9-1-1SR1.loads</loadInformation>
    <vendorConfig>
    </vendorConfig>
    <commonConfig>
    <videoCapability>0</videoCapability>
    <ciscoCamera>0</ciscoCamera>
    </commonConfig>
    <sshUserId>dejan</sshUserId>
    <sshPassword>1234</sshPassword>
    <userId></userId>
    <phoneServices>
    <provisioning>2</provisioning>
    <phoneService  type="1" category="0">
    <name>Missed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/MissedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="1" category="0">
    <name>Received Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/ReceivedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="1" category="0">
    <name>Placed Calls</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/PlacedCalls</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    <phoneService  type="2" category="0">
    <name>Voicemail</name>
    <phoneLabel></phoneLabel>
    <url>Application:Cisco/Voicemail</url>
    <vendor></vendor>
    <version></version>
    </phoneService>
    </phoneServices>
    <versionStamp>0131511014412102</versionStamp>
    <userLocale>
    <name>English_United_States</name>
    <langCode>en</langCode>
    </userLocale>
    <networkLocale>United_States</networkLocale>
    <networkLocaleInfo>
    <name>United_States</name>
    </networkLocaleInfo>
    <authenticationURL></authenticationURL>
    <directoryURL></directoryURL>
    <servicesURL>http://192.168.5.251:80/CMEserverForPhone/serviceurl</servicesURL>
    <dscpForSCCPPhoneServices>0</dscpForSCCPPhoneServices>
    <dscpForCm2Dvce>96</dscpForCm2Dvce>
    <transportLayerProtocol>2</transportLayerProtocol>
    </device>

    Hello,
    I'm facing exactly the same problem, that is:
    a Cisco SIP Phone 9971 won't register on CME 8.6 running on a 2811
    I have read all the postings to this Forum, but I have not been able to solve it.
    In my case the commands voice register dn  and  voice register pool are OK.
    So frankly, I have no idea what I could be missing.
    I'm pasting the Router's config.
    I hope somebody is able to point me in the right direction.
    Here is the config.  Thank you!
    C2811#sh run
    Building configuration...
    version 15.1
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname C2811
    no aaa new-model
    dot11 syslog
    ip source-route
    ip cef
    ip dhcp excluded-address 172.25.140.1 172.25.140.10
    ip dhcp excluded-address 172.35.140.1 172.35.140.10
    ip dhcp pool Data
    network 172.25.140.0 255.255.255.0
    default-router 172.25.140.1
    option 150 ip 172.25.140.1
    dns-server 172.25.140.1
    ip dhcp pool Voice
    network 172.35.140.0 255.255.255.0
    default-router 172.35.140.1
    option 150 ip 172.35.140.1
    dns-server 172.35.140.1
    no ip domain lookup
    no ipv6 cef
    multilink bundle-name authenticated
    voice service voip
    allow-connections sip to sip
    sip
      registrar server expires max 3600 min 120
    voice register global
    mode cme
    source-address 172.25.140.1 port 5060
    max-dn 40
    max-pool 42
    load 9971 sip9971.9-4-1-9.loads
    authenticate register
    authenticate realm cisco
    tftp-path flash:
    create profile sync 0004820400584603
    voice register dn  1
    number 1010
    allow watch
    name Phone10
    label Phone10
    mwi
    voice register pool  1
    id mac 189C.5DB6.BD09
    type 9971
    number 1 dn 1
    presence call-list
    dtmf-relay rtp-nte
    username adm password adm
    call-forward b2bua busy 68600
    codec g711ulaw
    no vad
    camera
    video
    voice-card 0
    crypto pki token default removal timeout 0
    crypto pki trustpoint TP-self-signed-1879153754
    enrollment selfsigned
    subject-name cn=IOS-Self-Signed-Certificate-1879153754
    revocation-check none
    rsakeypair TP-self-signed-1879153754
    crypto pki certificate chain TP-self-signed-1879153754
    certificate self-signed 01
    (details ommited)
    license udi pid CISCO2811 sn FTX1146A44H
    username admin privilege 15 password 0 admin
    redundancy
    interface FastEthernet0/0
    no ip address
    duplex auto
    speed auto
    interface FastEthernet0/0.25
    description Data VLAN
    encapsulation dot1Q 25
    ip address 172.25.140.1 255.255.255.0
    interface FastEthernet0/0.35
    description Voice VLAN
    encapsulation dot1Q 35
    ip address 172.35.140.1 255.255.255.0
    interface FastEthernet0/1
    no ip address
    shutdown
    duplex auto
    speed auto
    ip forward-protocol nd
    ip http server
    ip http authentication local
    ip http secure-server
    ip http timeout-policy idle 600 life 86400 requests 10000
    tftp-server flash:P00308010200.bin
    tftp-server flash:P00308010200.sbn
    tftp-server flash:P00308010200.sb2
    tftp-server flash:P00308010200.loads
    tftp-server flash:SCCP42.9-3-1SR3-1S.loads
    tftp-server flash:apps42.9-3-1ES19.sbn
    tftp-server flash:cnu42.9-3-1ES19.sbn
    tftp-server flash:cvm42sccp.9-3-1ES19.sbn
    tftp-server flash:dsp42.9-3-1ES19.sbn
    tftp-server flash:jar42sccp.9-3-1ES19.sbn
    tftp-server flash:term42.default.loads
    tftp-server flash:term62.default.loads
    tftp-server flash:SCCP45.9-3-1SR3-1S.loads
    tftp-server flash:apps45.9-3-1ES19.sbn
    tftp-server flash:cnu45.9-3-1ES19.sbn
    tftp-server flash:cvm45sccp.9-3-1ES19.sbn
    tftp-server flash:dsp45.9-3-1ES19.sbn
    tftp-server flash:jar45sccp.9-3-1ES19.sbn
    tftp-server flash:term45.default.loads
    tftp-server flash:term65.default.loads
    tftp-server flash:/Ringtones/Ringlist.xml alias Ringlist.xml
    tftp-server flash:/Ringtones/DistinctiveRingList.xml alias DistinctiveRingList.x
    ml
    tftp-server flash:sip9971.9-4-1-9.loads
    tftp-server flash:kern9971.9-4-1-9.sebn
    tftp-server flash:rootfs9971.9-4-1-9.sebn
    tftp-server flash:dkern9971.100609R2-9-4-1-9.sebn
    tftp-server flash:sboot9971.031610R1-9-4-1-9.sebn
    tftp-server flash:skern9971.022809R2-9-4-1-9.sebn
    tftp-server flash:/g4-tones.xml alias United_States/g4-tones.xml
    tftp-server flash:/gd-sip.jar alias English_United_States/gd-sip.jar
    control-plane
    mgcp profile default
    telephony-service
    max-ephones 24
    max-dn 48
    ip source-address 172.25.140.1 port 2000
    cnf-file location flash:
    load 7960-7940 P00308010200
    load 7942 SCCP42.9-3-1SR3-1S.loads
    load 7945 SCCP45.9-3-1SR3-1S.loads
    load 7962 SCCP42.9-3-1SR3-1S.loads
    load 7965 SCCP45.9-3-1SR3-1S.loads
    max-conferences 8 gain -6
    dn-webedit
    transfer-system full-consult
    create cnf-files version-stamp 7960 Feb 11 2014 07:18:32
    ephone-dn  1
    number 1001
    description Phone 1
    name Phone 1
    hold-alert 30 originator
    ephone-dn  2
    number 1002
    description Phone 2
    name Phone 2
    hold-alert 30 originator
    ephone-dn  3
    number 1003
    description Phone 3
    name Phone 3
    hold-alert 30 originator
    ephone  1
    device-security-mode none
    mac-address 001C.58FB.6E0F
    button  1:1
    ephone  2
    device-security-mode none
    mac-address 0014.A981.7F8A
    button  1:2
    ephone  3
    device-security-mode none
    mac-address 0006.5356.A4B8
    button  1:3
    alias exec con conf t
    alias exec sib show ip int brief
    alias exec srb show run | b
    alias exec sri show run int
    line con 0
    exec-timeout 0 0
    logging synchronous
    line aux 0
    line vty 0 4
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    line vty 5 15
    privilege level 15
    login local
    transport input telnet ssh
    transport output telnet ssh
    scheduler allocate 20000 1000
    ntp master 1
    end
    C2811#

  • Where can I find what phone loads are compatible with CME?

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    Where can I go to find out what phone load versions are compatible with CME or perhaps, at least, where I can find what phone loads are no longer supported by a version of CME?

    Hi Jared,
    Specific CME versions are tested with the versions listed on the "requirements" doc like the one you mentioned (linked below), but are not limited to those firmware versions. The phone loads/firmware is completely independent from the CME/IOS version. And it is often appropriate to upgrade or downgrade phone firmware levels on CME and is fully supported :)
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    Note For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(3) or greater, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your IP Phone to version 8.5(3) or later.
    http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/firmware/8_5_3/english/release/notes/7900_853.html#wp57602
    Cheers!
    Rob

  • Cisco 877 router - Cisco IP phone won't register with SIP provider

    Hi all,
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    When we tested the phone with the NBN-provided Netgear router, it worked fine, as it did with the previous Cisco 1841 router we were using on a different link.
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    I've been playing around with access lists, nat rules, basically everything in my limited Cisco knowledge to try and figure this out, but to no avail. I have even configured what I believe is unrestricted access to IP, UDP and TCP outbound and inbound to all VLANs and still can't get it to register.
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    The problem has to be something on the router – probably some small line of config I haven’t removed or added.
    I am going to pull my hair out soon, so would really appreciate some assistance from the Cisco gurus out there.
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    Happy to post my config as well.
    Please help!!!!

    Current configuration : 4912 bytes
    version 15.1
    no service pad
    service timestamps debug datetime msec
    service timestamps log datetime msec
    no service password-encryption
    hostname Router1
    boot-start-marker
    boot-end-marker
    no aaa new-model
    memory-size iomem 10
    crypto pki token default removal timeout 0
    no ip source-route
    ip dhcp excluded-address 10.1.1.1
    ip dhcp pool GUEST
     network 10.1.1.0 255.255.255.0
     dns-server 10.1.1.1 203.50.2.71 139.130.4.4
     default-router 10.1.1.1
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    ip domain name network.local
    ip name-server 192.168.1.123
    ip name-server 203.23.53.12
    ip name-server 197.12.32.86
    ip name-server 8.8.8.8
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    license udi pid CISCO887VA-K9 sn FGL171220XY
    username admin privilege 15 secret 5 $1$aNsm$N1BCQYkoi8gnURyvloYEX/
    controller VDSL 0
    interface Ethernet0
     no ip address
     shutdown
    interface ATM0
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     no atm ilmi-keepalive
     bridge-group 10
     pvc 8/35
    interface FastEthernet0
     description NAC - Internal network
     switchport access vlan 100
     no ip address
    interface FastEthernet1
     description NAC - Guest network
     switchport access vlan 200
     no ip address
    interface FastEthernet2
     no ip address
     shutdown
    interface FastEthernet3
     description **** WAN Port ****
     switchport access vlan 500
     no ip address
    interface Vlan1
     no ip address
     bridge-group 10
     hold-queue 100 out
    interface Vlan100
     description NAC - Internal Vlan
     ip address 192.168.1.1 255.255.255.0
     ip access-group IN-100 in
     ip access-group OUT-100 out
     ip nat inside
     ip virtual-reassembly in
    interface Vlan200
     description NAC - Guest Vlan
     ip address 10.1.1.1 255.255.255.0
     ip access-group IN-200 in
     ip access-group OUT-200 out
     ip nat inside
     ip virtual-reassembly in
    interface Vlan500
     description **** WAN Vlan ****
     ip address dhcp
     ip nat outside
     no ip virtual-reassembly in
    no ip forward-protocol nd
    ip http server
    ip http access-class 23
    ip http secure-server
    ip dns server
    ip nat inside source list NAT-100 interface Vlan500 overload
    ip nat inside source list NAT-200 interface Vlan500 overload
    ip nat inside source static tcp 192.168.1.123 25 interface Vlan500 25
    ip nat inside source static tcp 192.168.1.123 443 interface Vlan500 443
    ip nat inside source static tcp 192.168.1.123 3389 interface Vlan500 3399
    ip nat inside source static tcp 192.168.1.123 80 interface Vlan500 80
    ip nat inside source static tcp 192.168.1.123 4125 interface Vlan500 4125
    ip nat inside source static tcp 192.168.1.124 3389 interface Vlan500 3390
    ip nat inside source static tcp 192.168.1.123 987 interface Vlan500 987
    ip nat inside source static tcp 192.168.1.123 1723 interface Vlan500 1723
    ip route 0.0.0.0 0.0.0.0 55.234.52.43
    ip access-list extended IN-100
     permit udp any any range bootps bootpc
     deny   ip 10.1.1.0 0.0.0.255 any
     permit ip 192.168.1.0 0.0.0.255 any
    ip access-list extended IN-200
     permit udp any any range bootps bootpc
     permit ip 10.1.1.0 0.0.0.255 any
    ip access-list extended NAT-100
     deny   ip 192.168.0.0 0.0.255.255 192.168.0.0 0.0.255.255
     permit ip 192.168.1.0 0.0.0.255 any
    ip access-list extended NAT-200
     deny   ip 10.1.0.0 0.0.255.255 10.1.0.0 0.0.255.255
     permit ip 10.1.1.0 0.0.0.255 any
    ip access-list extended OUT-100
     permit udp any range bootps bootpc any
     deny   ip 10.1.1.0 0.0.0.255 any
     permit ip any 192.168.1.0 0.0.0.255
    ip access-list extended OUT-200
     permit udp any range bootps bootpc any
     deny   ip 10.1.1.0 0.0.0.255 192.168.1.0 0.0.0.255
     permit ip any 10.1.1.0 0.0.0.255
    access-list 23 permit 59.23.164.52
    access-list 23 permit 192.168.1.0 0.0.0.255
    access-list 23 permit 10.1.1.0 0.0.0.255
    access-list 23 permit 120.146.0.0 0.0.255.255
    access-list 23 permit 149.185.12.0 0.0.0.255
    access-list 23 permit 110.44.28.0 0.0.0.255
    access-list 23 permit 110.44.26.0 0.0.0.255
    access-list 23 permit 103.25.212.0 0.0.0.255
    access-list 23 permit any
    bridge 10 protocol ieee
    banner motd ^C
    *      Authorized personnel only!       *
    ^C
    line con 0
     login local
     no modem enable
    line aux 0
    line vty 0 4
     password password01
     login local
     transport input all
    end

  • Cisco ip phones authenticate 802.1x with cisco ise 1.3

    Dear all,
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    Thanks

    following are ISE 802.1x  sample authentication rules..you can change the protocol (Policy -> policy elements - > results -> authentication and you can select the proctocal)

  • Cisco IP Phone 802.1x authentication with NPS

    Hi All,
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    Hi,
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    Best regards,
    Susie
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

  • 9971 registred/unregtistred with KEM - CUCM 8.6.2

    Hello,
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    Phone + KEM and configured only with Speed Dial buttons also works fine.
    Wiadomość była edytowana przez: Marcin Szydelko

    Surprisingly, it has made it all the way to 10.5(x) with the same info and the same error...
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    Again, not 100% sure but theory says that should do the trick, you can run that thru TAC if you open the case and see what they think about it.

  • Ap's Registration Fails With "did not recieve config response"

    Greetings, we have been running a Cisco 2106 controller for awhile now, following a recent reboot two out of the four AP's failed to re-register with the following messages.
    Translating "CISCO-LWAPP-CONTROLLER.****************.local"...domain server (172.29.255.25) [OK]
    %LWAPP-3-CLIENTEVENTLOG: Did not get vendor specific options from DHCP.
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    flashfs[0]: 11 files, 3 directories
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    flashfs[0]: Total bytes: 15998976
    flashfs[0]: Bytes used: 7049728
    flashfs[0]: Bytes available: 8949248
    flashfs[0]: flashfs fsck took 30 seconds.
    Base ethernet MAC Address: 00:1e:7a:be:63:60
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    Hi, I found a post from another person regarding the TFTP recovery on an 1131AG. I would try that and also make sure you have the CISCO-LWAPP-CONTROLLER static DNS entry set to the management (login) ip address of your WLC...
    "Posted by: jaichauh - Network Engineer, CISCO SYSTEMS - Oct 1, 2008, 1:06pm PST
    Yes,
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    -Jai"

  • Cisco ip phones authenticate 802.1x with cisco ise

    Dears,
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    802.1x configuration for IP Phones
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  • RV042 VoIP-phone reports "Registration failed"

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    Best regards, Felix

  • SAPCCM4X registration fails with exit code -1

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    /sapmnt/SCP/exe
    *LIBL
    /sapmnt/SCP/exe
    /usr/sap/SCP/SYS/exe/run
    /QOpenSys/usr/bin
    /usr/ccs/bin
    /QOpenSys/usr/bin/X11
    /usr/sbin
    /usr/bin
    /usr/sap/SCP/SYS/exe/run
    Load Cache:
    Remote Call Failed in O4PRTLIB::chkifsobjU
    Errno = 2
    FILE=o4tmklibp.cpp - LINE=74
    SharedLibCache Information:
    Search Path:
    /sapmnt/SCP/exe
    *LIBL
    /sapmnt/SCP/exe
    /usr/sap/SCP/SYS/exe/run
    /QOpenSys/usr/bin
    /usr/ccs/bin
    /QOpenSys/usr/bin/X11
    /usr/sbin
    /usr/bin
    /usr/sap/SCP/SYS/exe/run
    Load Cache:
    Remote Call Failed in O4PRTLIB::o4_setmaxfh
    Errno = 2
    FILE=o4tmklibp.cpp - LINE=290
    SharedLibCache Information:
    Search Path:
    /sapmnt/SCP/exe
    *LIBL
    /sapmnt/SCP/exe
    /usr/sap/SCP/SYS/exe/run
    /QOpenSys/usr/bin
    /usr/ccs/bin
    /QOpenSys/usr/bin/X11
    /usr/sbin
    /usr/bin
    /usr/sap/SCP/SYS/exe/run
    Load Cache:
    INFO: use SAPLOCALHOST SAPPROD
    INFO: CCMS agent sapccm4x working directory is /usr/sap/SCP/DVEBMGS43/log/sap
    ccm4x
    INFO: CCMS agent sapccm4x config file is /usr/sap/SCP/DVEBMGS43/log/sapccm4x/
    csmconf
    INFO: Central Monitoring System is [SMP]. (found in config file)
    additional CENTRAL system y/[n] ? :
    INFO: found ini file /usr/sap/SCP/DVEBMGS43/log/sapccm4x/sapccmsr.ini.
    INFO:
    CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
    compiled at Apr 25 2007
    systemid 324 (IBM iSeries with OS400)
    relno 6400
    patch text patch collection 2007/3, OSS note 1013331
    patchno 180
    intno 20020600
    running on SAPPROD OS400 4 5 0010000E554E
    pid 35119
    profile /sapmnt/SCP/profile/SCP_DVEBMGS43_SAPPROD
    INFO: Attached to Shared Memory Key 13 (size 40141728) in pool 10
    INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for applicatio
    n server SAPPROD_SCP_43, created with version CCMS version 20040229, 64 bit s
    ingle threaded, compiled at Sep 8 2006, kernel 6400_20020600_147, platform
    324 (IBM iSeries with OS400)]
    segment status ENABLED
    segment started at Sat May 19 23:43:38 2007
    segment version 20040229
    SMP **********************
    Please enter the logon info for an admin user of the
    central monitoring system [SMP].
    The user should have system administrator privileges
    client [500]
    user [C-AGUPTA]
    language [EN]
    trace level [0]
    application server [SAPPROD]
    system number [44]
    Logon info ok n/[y] ? :
    please enter password for [SMP:500:C-AGUPTA]:
    Fail to get user password.
    EXITING with code 1
    $
    At the last point where it asks us to
    ==> "please enter password for [SMP:500:C-AGUPTA]:"
    It exits immediately, without giving us a chance to enter the password.
    Has anyone seen anything like this?
    Thanks
    Abhi

    Hi all
    Tried creating the duplicate program but still doesn't like it...
    It still exits with the return code of 1 as shown, although this time there are no messages as previously...so the duplicate program helped but still it does not allow me to enter the password and exits immediately..
    >sapccm4x -R pf=/sapmnt/SCP/profile/SCP_DVEBMGS43_SAPPROD
    INFO: use SAPLOCALHOST SAPPROD
    INFO: CCMS agent sapccm4x working directory is /usr/sap/SCP/DVEBMGS43/log/sap
    ccm4x
    INFO: CCMS agent sapccm4x config file is /usr/sap/SCP/DVEBMGS43/log/sapccm4x/
    csmconf
    INFO: Central Monitoring System is [SMP]. (found in config file)
    additional CENTRAL system y/[n] ? :
    INFO: found ini file /usr/sap/SCP/DVEBMGS43/log/sapccm4x/sapccmsr.ini.
    INFO:
    CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
    compiled at Apr 25 2007
    systemid 324 (IBM iSeries with OS400)
    relno 6400
    patch text patch collection 2007/3, OSS note 1013331
    patchno 180
    intno 20020600
    running on SAPPROD OS400 4 5 0010000E554E
    pid 35119
    profile /sapmnt/SCP/profile/SCP_DVEBMGS43_SAPPROD
    INFO: Attached to Shared Memory Key 13 (size 40141728) in pool 10
    INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for applicatio
    n server SAPPROD_SCP_43, created with version CCMS version 20040229, 64 bit s
    ingle threaded, compiled at Sep 8 2006, kernel 6400_20020600_147, platform
    324 (IBM iSeries with OS400)]
    segment status ENABLED
    segment started at Sat May 19 23:43:38 2007
    segment version 20040229
    SMP **********************
    Please enter the logon info for an admin user of the
    central monitoring system [SMP].
    The user should have system administrator privileges
    client [500]
    user [C-AGUPTA]
    language [EN]
    trace level [0]
    application server [SAPPROD]
    system number [44]
    Logon info ok n/[y] ? :
    please enter password for [SMP:500:C-AGUPTA]:
    Fail to get user password.
    EXITING with code 1
    $
    Looks like there may be somthing which SAP may have to look into...
    Anyway, if anyone has any suggestions....let me know..
    Thanks
    Abhi

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