CISCO IPCC integration with TTY
Hi every one,
How can we integrate TTY devices to IPCC environment.
what are all the supported devices and softwares required
Thaks in advance
yugi.
if your TTY attaches to one of the IP phones currently
on the Cisco SW \ HW Compatibility Guide matrix, the IP phone and the
TTY should function fine. If it is utilizing a device that is not on
the Compatibility guide, then it is not supported. Here is the URL link to the Cisco SW \ HW Compatibility Guide, which
lists all the supported HW and SW. Just navigate to your current CRS
version for info.
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_device_s
upport_tables_list.html
Thanks,
Karthik
Similar Messages
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CISCO IVR integration with Phoenix
I have phoenix application which is based on ISO 8583.
I have to integrate Contact-Center IVR solution with it.
I wanted to know, if such an itnegration was ever developed earlier and is it provided by CISCO or by 3rd party?
You can get more information about Phoenix from http://www.phoenix-interactive.com/.
ThanksI know this already.
The problem is specifically about integration with Phoenix.
If you have or anyone who has some knowledge on the Phoenix side of integration as well.
What CISCO is offering, I know that.
But I want to know, if any real work for this integration has already been done. -
Cisco Works Integration with MARS
Can cisco works be integrated with MARS. I mean cisco works is acting as a syslog server for some switches. Can mars pull the records from Cisco Works and use it for its co-relation
As Michael pointed out, configuring two syslog destinations on your switch is possible, and allows the switch to send to both CiscoWorks and CS-MARS simultaneously. This affords the safety that should one system be down, the other system will continue to receive syslog events from the switches. Should you not wish to configure two logging destinations on your switch, you could configure your switches to send their syslogs to CS-MARS and configure CS-MARS to relay the received syslog messages to CiscoWorks. This options is outlined in the CS-MARS user guide:
http://www.cisco.com/en/US/docs/security/security_management/cs-mars/6.0/user/guide/combo/cfgOver.html#wpmkr181270
Scott -
Cisco ISE integration with third-party firewalls
Can Cisco ISE be integrated with a third-party firewall (such as Checkpoint), to provide authentication/authorization services to remote VPN user devices (based on device MAC address)?
The remote user would establish a VPN connection to a third-party firewall, based on a username/password authentication, but the user would only be allowed to send/receive traffic to the internal network if the MAC address of the device being used was authorized by Cisco ISE.
Thank you in advance.Rui,
I do not think the vpn client sends the ip address in a called-station-id, that might be the public ip address that the client is initiating the request from. If you have an existing radius server or can run a packet capture you should be able to verify that.
If the client does send the mac address in the radius packet then you can create a custom condition that can be used to check the mac address along with the username to allow it access to the session. However in VPN deployments there is no concept of profiling since 802.1x deployments usually include the client's mac address.
Thanks,
Tarik Admani
*Please rate helpful posts* -
Cisco ISG Integration with AAA & Policy Server
Hi,
We are integrating Cisco ISG (IOS XE - ASR1001) with AAA and Policy Server. we have below to specific service provider requirement.
1. TAL - Transparent Automatic Subsriber for Range of IP or Pool of IP - how we add such identifier in Policy/Control Maps as attibute handshake with AAA
2. Different QoS Enforcement to Single User based on Day and Night Time.. what logic should be used??
Note: The Subscribers are from wired network and DHCP controlled.
Please help, Thanx in advance...
BhaveshDear Bhavesh,
Try with this it is working & tested policy for TAL & ISG ASR 1001.
QoS will be work with Radius request & will apply on online user with diffrent plan.
class-map type traffic match-any PPPOE
match access-group output name PPPOE-out
match access-group input name PPPOE-in
class-map type control match-any TAL
match source-ip-address 30.30.30.0 255.255.255.0
class-map type control match-all IP_UNAUTH_COND
match timer IP_UNAUTH_TIMER
match authen-status unauthenticated
class-map type control match-all PPPOE-CON
match media ether
match authen-status unauthenticated
match protocol ppp
policy-map type control PPPOE-USR
class type control always event timed-policy-expiry
10 service disconnect
class type control always event account-logoff
10 service disconnect delay 2
class type control always event quota-depleted
10 set-param drop-traffic TRUE
class type control always event session-start
10 authenticate aaa list PPP-USR
class type control always event service-start
20 service-policy type service identifier service-name
class type control always event service-stop
1 service-policy type service unapply identifier service-name
policy-map type control TAL_IP_POLICY_RULE
class type control IP_UNAUTH_COND event timed-policy-expiry
10 service disconnect
class type control TAL event account-logoff
10 service disconnect delay 5
class type control TAL event session-start
30 authorize aaa list AAA-STATIC password cisco identifier source-ip-address
50 set-timer IP_UNAUTH_TIMER 5
class type control TAL event session-restart
30 authorize aaa list AAA-STATIC password cisco identifier source-ip-address
50 set-timer IP_UNAUTH_TIMER 5
class type control TAL event quota-depleted
10 set-param drop-traffic TRUE
class type control TAL event service-start
10 service-policy type service identifier service-name
bba-group pppoe global
virtual-template 1
interface GigabitEthernet0/0/0
ip address 10.10.10.2 255.255.255.0
no ip proxy-arp
negotiation auto
interface GigabitEthernet0/0/1
ip address 30.30.30.1 255.255.255.0
negotiation auto
pppoe enable group global
service-policy type control TAL_IP_POLICY_RULE
ip subscriber routed
initiator unclassified ip-address
interface GigabitEthernet0/0/2
ip address 172.16.1.1 255.255.255.0
negotiation auto
interface GigabitEthernet0/0/3
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/0
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/1
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/2
no ip address
shutdown
negotiation auto
interface GigabitEthernet0/2/3
no ip address
shutdown
negotiation auto
interface GigabitEthernet0
vrf forwarding Mgmt-intf
no ip address
shutdown
negotiation auto
interface Virtual-Template1
ip dhcp relay information trusted
ip unnumbered GigabitEthernet0/0/1
ip helper-address 10.10.10.1
timeout absolute 43200 0
peer default ip address dhcp
ppp mtu adaptive
ppp authentication pap
ppp authorization PPP-USR
service-policy type control PPPOE-USR
ip forward-protocol nd
no ip http server
no ip http secure-server
ip route 0.0.0.0 0.0.0.0 172.16.1.2
ip access-list extended DROP-in
deny ip any any
ip access-list extended DROP-out
deny ip any any
ip access-list extended PPPOE-in
permit ip any any
ip access-list extended PPPOE-out
permit ip any any
vishal lumbhani -
Cisco WCS integration with SNMP based monitoring
I am looking for a solution to integrate Cisco WCS with any SNMP based monitoring solution. My requirement is below,
- Alerts for Access points up/down should be picked up by an alerting system in its console through SNMP.
- I dont want all access points to be monitored, but only a critical group.
Currently all access points are configured on LWAP mode under a wireless controller. Can i configure APs individually for SNMP and get it monitored through the 3rd party monitoring tool.
Can anyone please guide me to find a solution for this.http://www.cisco.com/en/US/docs/wireless/mse/3350/6.0/CAS/configuration/guide/msecg_ch2_CAS.html
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Cisco CME integration with NICE recorder
Hi Team,
Please let me know if we can integrate Cisco CME with NICE recorder. If yes, please share the steps involved in configuration on CME side and NICE.
Warm Regards,
Dinesh RathiHi Anas,
If the panasonic prtocol is H323 will be no problem the CME dial peer will configure as below:-
dial-peer voice 121 voip
translation-profile outgoing prefix
destination-pattern x..
session target ipv4:192.x.x.x
dtmf-relay h245-alphanumeric h245-signal
but if the panasonic protocol is SIP the configuration on CME will be as below:-
voice service voip
ip address trusted list
ipv4 0.0.0.0 0.0.0.0
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
registrar server expires max 250 min 200
no call service stop
dial-peer voice 2000 voip
destination-pattern y...
session protocol sipv2
session target ipv4:172.x.x.x
dtmf-relay sip-notify
codec g711ulaw
no vad
So please can you advise for the above if the two options are right or not??
Thanks -
Cisco MSE3310 integration with WCS configuration procedures
Dears,
Kindly I have a Cisco WCS configured now I brought Cisco MSE3310 and I need to configure it for IPS, so please can you support me with configuration procedures for the configuration specially for the IPS and how is it will work.
Thanks for your support,http://www.cisco.com/en/US/docs/wireless/mse/3350/6.0/CAS/configuration/guide/msecg_ch2_CAS.html
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Cisco ISE integration with AD fails
Cisco ISE Ver: 1.1.2.145
Windows : Win 2003 Server
I am attempting to integrate ISE with AD, but ISE won't join AD and joining attempts fails, though I am able to add same domain as external LDAP identity store ?
1.user used to join the domain has admin permission on AD
2. ISE resolved the domain correctly
3.There is a firewall inbetween ISE (192.168.100.10) & AD (172.16.100.1), but all the traffic are permited.
4. No NATing taking place, Firewall is forwarding all trafic between ISE & AD
Can't really understand why AD connection fails
From ISE Interface - Detailed Test Connection
Adinfo (CentrifyDC 4.5.0-357)
Host Diagnostics
Uname: Linux Iseadn 2.6.18-274.17.1.el5PAE #1 SMP Wed Jan 4 22:49:48 EST 2012 I686
OS: Linux
Version: 2.6.18-274.17.1.el5PAE
Number Of CPUs: 1
IP Diagnostics
Local Host Name: Iseadn
Local IP Address: 192.168.100.10
FQDN Host Name:iseadn.gnet.cp
Domain Diagnostics
Domain: Gnet.cp
Subnet Site: Default-first-site-name
DNS Query For: _ldap._tcp.gnet.cp
Found SRV Records:
Gnet.cp:389
Testing Active Directory Connectivity:
Domain Controller: Gnet.cp
Ldap: 389/tcp - Good
Ldap: 389/udp - Good
Smb: 445/tcp - Good
Kdc: 88/tcp - Good
Kpasswd: 464/tcp - Good
Ntp: 123/udp - Good
Domain Controller: Gnet.cp:389
Domain Controller Type: Windows 2003
Domain Name: GNET.CP
IsGlobalCatalogReady: TRUE
DomainFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
ForestFunctionality: 0 = (DS_BEHAVIOR_WIN2000)
DomainControllerFunctionality: 2 = (DS_BEHAVIOR_WIN2003)
Forest Name: GNET.CP
DNS Query For: _gc._tcp.GNET.CP
Testing Active Directory Connectivity:
Forest Name: GNET.CP
Kerberos Error: Rc=-1765328377 SASL Bind To Ldap/[email protected] - GSSAPI Mechanism With Kerberos Error : Server Not Found In Kerberos Database
Computer Account Diagnostics
Not Joined To Any Domain
System Diagnostic
Not Joined To Any Domain
Centrify DirectControl Status
Not Joined To Any Domain
Licensed Features: Enabled
SELinux Status: Disabled
Amavis1.1.0
Ccs1.0.0
Clamav1.1.0
Dcc1.1.0
Dnsmasq1.1.1
Evolution1.1.0
Ipsec1.4.0
Iscsid1.0.0
Milter1.0.0
Mozilla1.1.0
Mplayer1.1.0
Nagios1.1.0
Oddjob1.0.1
Pcscd1.0.0
Postgrey1.1.0
Prelude1.0.0
Pyzor1.1.0
Qemu1.1.2
Razor1.1.0
Ricci1.0.0
Smartmon1.1.0
Spamassassin1.9.0
Virt1.0.0
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From Ad-agent logHi Jallaluddin
I work for Centrify Support and saw your posting. Here our analysis on checking the adlogs.txt.zip:
Server not found in Kerberos database" (reference base/adbind.cpp:495 rc: -1765328377)
That error is likely coming from the KDC - meaning there is some problem with server side SPNs
We need the following:
1) A network trace.
2) adcheck output.
3) adinfo --support output
4) Run dcdiag or netdiag on the server side.
Also we partner with Cisco and so would it possible to work with your partners and I am pretty sure they have seen this before with DC issues etc. Can you please work with them and see?. TIA
Best Regards
Raghu Srinivasan -
Cisco ISE integration with SMS passcode Device
HI Experts,
i have a scenario where the requirement is to integrate the ISE device with SMSpasscode device which will trigger the OTP to the mobile devices
Currently i have my authentication configured to work with the AD
When my VPN users connects its authenticates against AD and the users get the access .
Now as per the new requirement once the user is authenticate against AD , the user should be prompted for the OTP password send to the users using SMS passcode device
Anyone had worked on similar requirement please help me to resolve the issue .
Thanks in advance
AngusHi all
I am working exactly for a month on this topic with no success.
I need to integrate VASCO OTP solution. But VASCO do not support any external authentication backend for virtual/SMS token. Only passcode or local authentication.
I need to implement an external authentication against LDAP somewhere...
Gunnar, do CISCO clearly says it is not able to participate to such setup?
So, my need would be to be able to insert in the flow an authentication in ISE against the LDAP.
The flow is:
WebApplication send login+password (LDAP) to ISE
ISE checks the credentials and if it is OK forward the request to VASCO
VASCO does not check for password but generate the OTP and send it via SMS
VASCO replies with a access-challenge
ISE forward the challenge to Web Application
WebApplication send login+OTP response to ISE
ISE forward to VASCO
VASCO checks for OTP and replies to ISE with accept
ISE forward to Web Application
User is logged in...
All the flow is working if the user enters a passcode
I would like to implement a Identity source sequences where the user is checked again all the entries not the first match
First LDAP then VASCO... -
Facing issue in integrating with Cisco ISE
We are trying to integrate our product(Cisco Prime Infrastructure) with Cisco ISE for Authentication and Authorizations. We already support PAP/CHAP, and not trying to add support for EAP-TLS.
Currently during our integration, facing TLS payload errors. We are using jradius library for talk to Cisco ISE for authentication and facing the below TLS error in ISE logs. Tried with Cisco ISE 1.2 and 1.3 versions.
Event 5400 Authentication failed
Failure Reason 11500 Invalid or unexpected EAP payload received
DetailedInfo TLS packet parsing failed: total accumulated size plus this last fragment size is greater than expected total TLS message size
Any pointers to resolve this problem or any other free java based client library instead of jradius which is tried out successfully with Cisco ISE would also be great.
Regards
ChandrakumarDECLARE
CURSOR s_cur
IS
SELECT eno FROM emp;
TYPE fetch_array IS TABLE OF s_cur%ROWTYPE;
s_array fetch_array;
BEGIN
OPEN s_cur;
FETCH s_cur
BULK COLLECT INTO s_array;
CLOSE s_cur;
FORALL i IN 1 .. s_array.COUNT
INSERT INTO (select eno from emp_temp)
VALUES s_array (i);
END;
Its working, but not understood the concept.
INSERT INTO (select eno from emp_temp)
VALUES s_array (i);
How it works? -
Ask the Expert: C-Series Integration with Cisco Unified Computing System Manager
Welcome to the Cisco Support Community Ask the Expert conversation. This conversation is an opportunity to learn and ask questions about Cisco C-Series Integration with Cisco Unified Computing System® Manager (Cisco UCS® Manager) with Cisco experts Vishal Mehta and Manuel Velasco.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (Cisco IMC). When a C-Series rack-mount server is integrated with Cisco UCS Manager, the IMC no longer manages the server. Instead you will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager command-line interface (CLI).
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management. The following are the connectivity modes:
Dual-wire management (shared LAN On Motherboard [LOM]): Shared LOM ports on the rack server are used exclusively for carrying management traffic.A separate cable connected to one of the ports on the Payment Card Industry Express (PCIe) card carries the data traffic.
SingleConnect (Sideband): Using Network Controller Sideband Interface (NC-SI), the Cisco UCS Virtual Interface Card 1225 (VIC1225) connects one cable that can carry both data and management traffic.
Direct Connect Mode: Cisco UCS Manager Version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
Vishal Mehta is a customer support engineer for Cisco’s Data Center Server Virtualization Technical Assistance Center (TAC) team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco Nexus® 5000, Cisco UCS, Cisco Nexus 1000V, and virtualization. He presented at Cisco Live in Orlando 2013 and will present at Cisco Live Milan 2014 (BRKCOM-3003, BRKDCT-3444, and LABDCT-2333). He holds a master’s degree from Rutgers University in electrical and computer engineering and has CCIE® certification (number 37139) in routing and switching and service provider.
Manuel Velasco is a customer support engineer for Cisco’s Data Center Server Virtualization TAC team based in San Jose, California. He has been working in the TAC for the past 3 years with a primary focus on data center technologies such as Cisco UCS, Cisco Nexus 1000V, and virtualization. Manuel holds a master’s degree in electrical engineering from California Polytechnic State University (Cal Poly) and CCNA® and VMware VCP certifications. Remember to use the rating system to let Vishal and Manuel know if you have received an adequate response.
Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Data Center, under subcommunity, Unified Computing, shortly after the event. This event lasts through May 23, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.Hello Sebastian,
The different modes of connecting C-Series with UCSM come into play depending on the type of infrastructure you already have along with C-Series and NIC model.
Cisco UCS C-Series Rack-Mount Servers are managed by the built-in standalone software, Cisco Integrated Management Controller (CIMC) .
Powerful features provided by Cisco UCS Manager can be leveraged to manage C-Series server by integrating C-Series Rack-Mount Server with UCSM.
This not only gives you rich-feature set but also one management plane to operate UCS-B Series Chassis and UCS-C Series Rack Server.
You will manage the server using the Cisco UCS Manager GUI or Cisco UCS Manager CLI.
Cisco UCS Manager 2.2 provides three connectivity modes for Cisco UCS C-Series Rack-Mount Server management.
The following are the connectivity modes:
• Dual-wire Management (Shared LOM):
Shared LAN on Motherboard (LOM) ports on the rack server are used exclusively for carrying management traffic. A separate cable connected to one of the ports on the PCIe card carries the data traffic. Using two separate cables for managing data traffic and management traffic is also referred to as dual-wire management.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0100.html
This mode is recommended when you have C-Server which does not have or cannot support VIC 1225 card (such C-200 server)
• SingleConnect (Sideband):
Using Network Controller Sideband Interface (NC-SI), Cisco UCS VIC1225 Virtual Interface Card (VIC) connects one cable that can carry both data traffic and management traffic.
This feature is referred to as SingleConnect.
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_011.html
This most recommended Integration model when using FEX and VIC 1225 card
• Direct Connect Mode:
Cisco UCS Manager release version 2.2 introduces an additional rack server management mode using direct connection to the Fabric Interconnect.
This mode will eliminate the need for FEX module as Servers are directly plugged into the base ports of Fabric Interconnect
http://www.cisco.com/c/en/us/td/docs/unified_computing/ucs/c-series_integration/ucsm2-2/b_C-Series-Integration_UCSM2-2/b_C-Series-Integration_UCSM2-2_chapter_0110.html
Please let us know if you need more information. Thank you!
Thanks,
Vishal -
Cisco Works LMS 3.1 Integration with ACS v5.2
Hello Experts,
our customer has a working integration with the Cisco Works LMS 3.1 and an ACS v3.3 as it is described in this document:
http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6504/ps6528/ps2425/prod_white_paper0900aecd80613f62.html
Now we are changing the old ACS Servers to the new ACS v5.2 platform. Is it possible to integrate the LMS to the new ACS Server? We want to use a granular user access restriction for SuperAdmins, Hotline Users an so on...
Thanks,
FlorianHi Florian,
actually the ACS 5.2 is not supported in CS 3.2
here is a list of the supported ACS servers under LMS 3.1
http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.2/user/guide/admin.html#wp865998 -
Cisco call manager integration with mediant
How can we add and integrate mediant with cisco call manager ?
Can you have doc for this kind of setup ?Hi Sachin,
We do run a hybrid Callmanager to Nortel Meridian setup (works well).
Here are some great docs;
Cisco Unified CallManager
Case Study: Nortel 61C PBX to Cisco IP Telephony Migration
From this good doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_white_paper09186a00801115e0.shtml
Nortel Meridian PBX and Cisco CallManager Integration
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_configuration_example09186a008011888c.shtml
Cisco Unified CallManager System Guide, Release 4.2(1)
Cisco DPA Integration
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008055cd53.html
Hope this helps! Let me know if you need additional info.
Rob -
Can WAE be integrated with non-cisco devices?
So far, all documentation that I read, WAE is used in conjunction with Cisco devices. Can WAE be integrated with non-cisco devices?
I guess, In-line mode should work ok, but how about off-path mode? An example or link will be appreciated.
Thanks!
JoeHi Joe,
It should be possible to use WAAS with non-cisco routers, as long as they support WCCP.
There are no documents on this because, the configuration from WAAS point of view would be the same, and the router configuration would depend on the vendor.
Regards
Daniel
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