Cisco ISE 1.2.1 - "12929 NAS sends RADIUS accounting update messages too frequently" error message

Hello,
Running ISE 1.2.1 Patch 1, we get following error message: "12929 NAS sends RADIUS accounting update messages too frequently" on all NAS Devices (i.e. C-4500s running SPA.03.04.00.SG.151-2.SG.bin).
There was a previous post on this forum (RE: https://supportforums.cisco.com/discussion/11894006/ise-12-wlc-5508-nas-sends-radius-accounting-update-messages-too-frequently) that stated that the "aaa accounting update newinfo" command doesn't solve this problem even though bug CSCuh01760 "Misconfigured NAS criteria needs to be changed" is resolved in ISE 1.2.1 as per the release notes.
Could you please advise us on that to do now? Thank you.
Regards.

For the WLC side:
1. You are probably hitting this bug CSCug14713
2. You can also change the "Interim Update" located under the SSID > Security AAA Servers
For the Switch side:
1. You might be hitting this bug:CSCuh01760
2. Make sure that you have the following command in your config "aaa accounting update newinfo"
Thank you for rating helpful posts!

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ISE 1.2 - Error 12929 NAS sends RADIUS accounting update messages too frequently

We are currently running Cisco ISE 1.2, and every day under the "Misconfigured Network Devices" section on the main ISE Page, I have a huge list of different devices that are all being flagged with the following error message:
"12929 NAS sends RADIUS accounting update messages too frequently." " NAS sends RADIUS accounting update messages too frequently
Verify NAS configuration. Verify known NAS issues."
The list of devices seems to all be Cisco switches; albeit different models, IOS versions, ect.
i have searched on this issue, and the closest thing to a fix I can find is that it would be fixed in a WLC update, but that was 9 months ago. I would like to know what causes this issue, and what needs to be altered in ISE, or on the switches to resolve this.
Thank You.

CSCuh20269 WLC sends acc updates too frequently, indicates user roams to itself is the defect specifically on the WLC that is fixed in one of the 7.6 releases.
Along with the config Jatin mentioned, you may want to try pulling an Accounting report from ISE periodically and analyze the traffic/isolate the endpoints/supplicants that may be causing a lot of activity (For ex frequent IP changes ) which results in frequent accounting updates.
Regards,
Gurudatt
Escalation engineer, SAMPG | CCIE#28227
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ISE 1.2 - WLC 5508 - NAS sends RADIUS accounting update messages too frequently

I'm getting this error in ISE referring to my Cisco 5508 WLC. I'm not sure how to turn down the frequency. Any ideas?
NAS sends RADIUS accounting update messages too frequently
Verify NAS configuration. Verify known NAS issues.

I opened up a TAC case with Cisco yesterday and this is the response i got from them:
There is bug on the WLC side to reduce the number acct updates:
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This is fixed in 8.x on the WLC.
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I have setup a webvpn system, which works perfectly on a 2811. However, when I enable aaa accounting on the context, it seems to be enabled BUT the accounting packet is never sent.
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Aug 28 09:55:56 c2811-test 312: Aug 28 07:55:56.652: WV-AAA: Nas Port ID set to 31.54.80.206.
Aug 28 09:55:56 c2811-test 313: Aug 28 07:55:56.652: AAA/ACCT/HC(00000011): Register SSLVPN/4BFEEA58 64 bit counter support not configured
Aug 28 09:55:56 c2811-test 314: Aug 28 07:55:56.652: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 09:55:56 c2811-test 315: Aug 28 07:55:56.652: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 09:55:56 c2811-test 316: Aug 28 07:55:56.656: AAA/ACCT/EVENT/(00000011): CALL START
Aug 28 09:55:56 c2811-test 317: Aug 28 07:55:56.656: Getting session id for NET(00000011) : db=4F5A7618
Aug 28 09:55:56 c2811-test 318: Aug 28 07:55:56.656: AAA/ACCT(00000000): add node, session 7
Aug 28 09:55:56 c2811-test 319: Aug 28 07:55:56.656: AAA/ACCT/NET(00000011): add, count 1
Aug 28 09:55:56 c2811-test 320: Aug 28 07:55:56.656: WV-AAA: AAA authentication request sent for user: "username"
Aug 28 09:55:56 c2811-test 321: Aug 28 07:55:56.668: WV-AAA: AAA Authentication Passed!
Aug 28 09:55:56 c2811-test 322: Aug 28 07:55:56.668: WV-AAA: User "username" has logged in from "31.54.80.206" to gateway "BBSVPN"
Aug 28 09:55:56 c2811-test 323: context "BABILON"
Aug 28 09:55:56 c2811-test 324: Aug 28 07:55:56.668: Getting session id for NET(00000011) : db=4F5A7618
Aug 28 09:55:56 c2811-test 325: Aug 28 07:55:56.668: WV-AAA: Calling START accounting
Aug 28 09:55:56 c2811-test 326: Aug 28 07:55:56.668: AAA/ACCT/NET(00000011): Pick method list 'bablist'
Aug 28 09:55:56 c2811-test 327: Aug 28 07:55:56.668: AAA/ACCT/SETMLIST(00000011): Handle DE000002, mlist 4AA1D1A8, Name bablist
Aug 28 09:55:56 c2811-test 328: Aug 28 07:55:56.668: WV-AAA: Adding group name pol1
Aug 28 09:55:56 c2811-test 329: Aug 28 07:55:56.668: AAA/ACCT/EVENT/(00000011): NET UP
Aug 28 09:55:56 c2811-test 330: Aug 28 07:55:56.668: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 09:55:57 c2811-test 331: Aug 28 07:55:56.672: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 09:56:00 c2811-test 332: Aug 28 07:55:59.100: AAA/ACCT/NET(00000011): Pick method list 'bablist'
Aug 28 09:56:00 c2811-test 333: Aug 28 07:55:59.100: AAA/ACCT/SETMLIST(00000011): Handle DE000002, mlist 4AA1D1A8, Name bablist
Aug 28 09:56:00 c2811-test 334: Aug 28 07:55:59.104: WV-AAA: Sending TUNL IP (10.192.69.53) addr update
Aug 28 09:56:00 c2811-test 335: Aug 28 07:55:59.104: AAA/ACCT/EVENT/(00000011): ATTR ADD
Aug 28 09:56:00 c2811-test 336: Aug 28 07:55:59.104: AAA/ACCT(00000011): Accounting response status = FAILURE
Aug 28 09:56:00 c2811-test 337: Aug 28 07:55:59.104: AAA/ACCT(00000011): Send NEWINFO accounting notification to EM successfully
Aug 28 10:00:00 c2811-test 340: Aug 28 08:00:00.162: WV-AAA: Calling STOP accounting
Aug 28 10:00:00 c2811-test 341: Aug 28 08:00:00.162: AAA/ACCT/NET(00000011): Pick method list 'bablist'
Aug 28 10:00:00 c2811-test 342: Aug 28 08:00:00.162: AAA/ACCT/SETMLIST(00000011): Handle DE000002, mlist 4AA1D1A8, Name bablist
Aug 28 10:00:00 c2811-test 343: Aug 28 08:00:00.162: AAA/ACCT/EVENT/(00000011): NET DOWN
Aug 28 10:00:00 c2811-test 344: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 10:00:00 c2811-test 345: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 10:00:00 c2811-test 346: Aug 28 08:00:00.162: AAA/ACCT/NET(00000011): Accounting record not sent
Aug 28 10:00:00 c2811-test 347: Aug 28 08:00:00.162: AAA/ACCT(00000011): del node, session 7
Aug 28 10:00:00 c2811-test 348: Aug 28 08:00:00.162: AAA/ACCT/NET(00000011): free_rec, count 0
Aug 28 10:00:00 c2811-test 349: Aug 28 08:00:00.162: /AAA/ACCTNET(00000011) reccnt 0, csr FALSE, osr 0
Aug 28 10:00:01 c2811-test 350: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 10:00:01 c2811-test 351: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 10:00:01 c2811-test 352: Aug 28 08:00:00.162: AAA/ACCT/EVENT/(00000011): CALL STOP
Aug 28 10:00:01 c2811-test 353: Aug 28 08:00:00.162: AAA/ACCT(00000011) reccnt 0, osr 0
c2811-test#sh webvpn context BABILON
Admin Status: up
Operation Status: up
Error and Event Logging: Disabled
CSD Status: Disabled
Certificate authentication type: All attributes (like CRL) are verified
AAA Authentication List: WEBVPN
AAA Authorization List not configured
AAA Accounting List: bablist
AAA Authentication Domain not configured
Authentication mode: AAA authentication
Default Group Policy: pol1
Associated WebVPN Gateway: BBSVPN
Domain Name: babilon
Maximum Users Allowed: 1000 (default)
NAT Address not configured
VRF Name not configured
Virtual Template: 1
Virtual Access : 3
aaa accounting network bablist start-stop group babaaa
aaa group server radius babaaa
server 10.192.68.2
ip radius source-interface Tunnel1
deadtime 0
load-balance method least-outstanding
What have a done wrong?
Cheers
Alan

Thanks for your reply Marcin,
I have added that debug too and checked the server, i have even added ip packet debug too.
I simply dont see the packet sent from the box, at all!
I dont understand why when the debug shows the accounting packet still being built at
Aug 28 07:55:59.104
Why does it report the accounting response failure in the same timestamp?
Bizarre!

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Cisco ISE 1.2.1 - "12929 NAS sends RADIUS accounting update messages too frequently" error message

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